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Hotel Best Semiramis

5.0 star property

Photo gallery for Hotel Best Semiramis

Property grounds
Interior
Breakfast, lunch and dinner served
Minibar, in-room safe, desk, free WiFi
Indoor pool, outdoor pool, pool umbrellas, pool loungers

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is AU$175
includes taxes & fees
12 May - 13 May

Explore the area

View map
C/ Leopoldo Cologan Zulueta, 12, Puerto de la Cruz, Tenerife, 38400
  • Place, La Paz Lookout
    ‪5 min walk‬
  • Place, Botanical Gardens
    ‪7 min walk‬
  • Place, Plaza del Charco
    ‪9 min drive‬
  • Airport, Tenerife (TFS-Tenerife South)
    ‪69 min drive‬

Room options

View all photos for Standard Room (2 adults)

Minibar, in-room safe, desk, free WiFi

Standard Room (2 adults)

9.4 out of 10
Exceptional
(47 reviews)
  • Resort view
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Standard Room (3 adults)

Minibar, in-room safe, desk, free WiFi

Standard Room (3 adults)

10.0 out of 10
Exceptional
(3 reviews)
  • Resort view
  • 34 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Standard Room (2 adults and 1 child)

Minibar, in-room safe, desk, free WiFi

Standard Room (2 adults and 1 child)

9.4 out of 10
Exceptional
(3 reviews)
  • Resort view
  • 34 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Room (2 adults)

Minibar, in-room safe, desk, free WiFi

Superior Room (2 adults)

9.6 out of 10
Exceptional
(8 reviews)
  • Beach view
  • 34 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room (2 adults and 2 children)

Minibar, in-room safe, desk, free WiFi

Standard Room (2 adults and 2 children)

  • Resort view
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room (2 adults and 1 child)

Minibar, in-room safe, desk, free WiFi

Superior Room (2 adults and 1 child)

8.8 out of 10
Excellent
(3 reviews)
  • Sea view
  • 34 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Room (3 adults)

Minibar, in-room safe, desk, free WiFi

Superior Room (3 adults)

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 34 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Room (2 adults and 2 children)

Minibar, in-room safe, desk, free WiFi

Superior Room (2 adults and 2 children)

  • Ocean view
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

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About the area

Puerto de la Cruz

A luxury stay in Puerto de la Cruz awaits you at Hotel Best Semiramis. Within just a 10-minute stroll, you'll find La Paz Lookout and Botanical Gardens. Highlights at this hotel include a full-service spa, a restaurant and an outdoor swimming pool. .A day of pampering can include massages and mani/pedis along with access to the hot tub. The restaurant, Restaurante Buffet, is open for dinner. At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the indoor swimming pool, gym, Turkish bath/hammam and sauna. A meeting room, conference space, and a business centre are among the business amenities offered. Other amenities include free Wi-Fi in public areas, a seasonal outdoor swimming pool and a children's swimming pool. There's also limited parking, along with the convenience of car rentals on site. .Within a 30-minute walk of this 5-property class Puerto de la Cruz hotel, attractions include Tenerife Beaches and Plaza del Charco.

What's nearby

  • La Paz Lookout - 5 min walk - 0.5 km
  • Botanical Gardens - 7 min walk - 0.6 km
  • Martianez Shopping Centre - 9 min walk - 0.8 km
  • Tenerife Beaches - 15 min walk - 1.3 km
  • Plaza del Charco - 9 min drive - 2.7 km

Getting around

  • Santa Cruz de Tenerife (TFN-Tenerife North) - 29 min drive

Restaurants

  • ‪Hotel Teide Mar *** - ‬4 min walk
  • ‪Krombacher - ‬4 min walk
  • ‪Cafeteria Mini Golf - ‬7 min walk
  • ‪Gran Torino - ‬6 min walk
  • ‪Vértigo Pool Club & Lounge - ‬2 min walk

About this property

Hotel Best Semiramis

Some rates at Hotel Best Semiramis are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Hotel Best Semiramis offers its guests a full-service spa, an indoor pool, and an outdoor pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre and a meeting room. A children's pool, a fitness centre, and a sauna are also featured at the luxury Hotel Best Semiramis.

Smoking is allowed in designated areas at this 5-star Puerto de la Cruz hotel.

  • 287 guestrooms or units
  • 17 levels
  • Deli
  • Terrace on the roof
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Pool or billiards table
  • Garden
  • Gift shop
  • Beauty salon
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue
  • Swim-up bar
Hotel Best Semiramis offers 287 accommodations with minibars and a safe. Rooms open to balconies. Televisions come with satellite channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Puerto de la Cruz hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body scrubs, body treatments and manicures and pedicures. The spa is equipped with a hot tub and Turkish bath/hammam.

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  • Spa
  • Free Wi-Fi
  • Restaurant
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The price is AU$199
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24 May - 25 May
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Limited on-site parking

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Restaurante Buffet

Things to do

  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Gym
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Steam room
  • Surfing/bodyboarding
  • Windsurfing

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference space
  • Meeting room

Outdoors

  • Beach towels
  • Garden
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 17 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • An in-room safe is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in January and close in December.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours from 1 June to 30 September.

Property is also known as

Best Semiramis
Best Semiramis Hotel
Best Semiramis Hotel Puerto de la Cruz
Best Semiramis Puerto de la Cruz
Best Semiramis Tenerife/Puerto De La Cruz
Hotel Best Semiramis Tenerife/Puerto De La Cruz
Hotel Best Semiramis Puerto de la Cruz
Hotel Best Semiramis
Hotel Best Semiramis Hotel
Hotel Best Semiramis Puerto de la Cruz
Hotel Best Semiramis Hotel Puerto de la Cruz

Frequently asked questions

What is the cancellation policy at Hotel Best Semiramis?

Hotel Best Semiramis offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Best Semiramis?

As of 10 May 2026, prices found for a 1-night stay for 2 adults at Hotel Best Semiramis on 12 May 2026 start from AU$175, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Best Semiramis?

Onsite parking is limited.

Are there any beaches close to Hotel Best Semiramis?

Yep, Hotel Best Semiramis is a short 19-minute walk from Tenerife Beaches. Fun beach activities include windsurfing and body boarding.

Is there a spa on site at Hotel Best Semiramis?

Yep, there is an onsite spa at Hotel Best Semiramis. You'll enjoy heaps of services like body scrubs, facials and body treatments.

Does Hotel Best Semiramis have a pool?

Take your pick from a seasonal outdoor pool, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open from January to December.

What luxury perks are available at Hotel Best Semiramis?

Hotel Best Semiramis features a full-service spa, an outdoor pool and an indoor pool.

What makes Hotel Best Semiramis a romantic place to stay?

A hot tub and a lounge bar, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Hotel Best Semiramis.

Is there a free airport shuttle available at Hotel Best Semiramis?

No, Hotel Best Semiramis does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Best Semiramis?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Hotel Best Semiramis?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Hotel Best Semiramis?

No, pets are not allowed.

Hotel Best Semiramis Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 278 out of 751 reviews
Rating 8 - Good. 295 out of 751 reviews
Rating 6 - Okay. 125 out of 751 reviews
Rating 4 - Poor. 38 out of 751 reviews
Rating 2 - Terrible. 15 out of 751 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Peter

Stayed 5 nights in Jan 2026

6/10 Okay

Deborah

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
It was sold to us as a five star hotel and it was clearly not that anymore. The reception, dining area and bar area seem to be of a good standard and kept well. The rooms and bedding were clean. Bathrooms were clean but in desperate need of updating/ modernising. The corridor areas were definitely tired and in need of refurbishment. There was one wall on the way to our room with plaster flaking off the wall, looked like it had been a water leak. Framework on corridor in need of refurbishment, lift doors rusty. Overall our stay was fine, staff were lovely, friendly and helpful throughout are stay. In our opinion the Hotel its self is in need of a refurbishment sooner than later.
Flaking damaged wall on corridor, looked like it had been a water leak
Damaged framework along the corridor to rooms
Rusty lift doors
Wallpaper by lifts dirty and marked
Stayed 3 nights in Jan 2026

8/10 Good

Kirsten

Stayed 12 nights in Jan 2026

10/10 Excellent

Lukasz

We had a lovely stay over the Christmas
Stayed 4 nights in Dec 2025

10/10 Excellent

Erich Galdo

The room was extra clean and the staff very friendly always willing to help, nice view from room the breakfast one of the best
Stayed 5 nights in Jan 2026

10/10 Excellent

Louise

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely staff and the best views
Stayed 10 nights in Dec 2025

10/10 Excellent

Kiranjit

Stayed 12 nights in Dec 2025

8/10 Good

Patrycja

Stayed 10 nights in Dec 2025

10/10 Excellent

Pravesh

Stayed 4 nights in Dec 2025

8/10 Good

Susie

Travelled with family
Liked: Cleanliness, staff & service, amenities
Cleaning staff were brilliant, room spotless every day! Staff all very friendly and helpful.
Stayed 7 nights in Dec 2025

8/10 Good

Zhiguo

Stayed 3 nights in Dec 2025

10/10 Excellent

Sangeetha

Travelled with partner
Liked: Amenities
Amazing view from the balcony, we can hear the waves even on the 10th floor. The room was spacious and clean
Stayed 8 nights in Dec 2025

8/10 Good

Maciej

Liked: Cleanliness, staff & service
The beautiful view of the roaring ocean is a huge plus for this hotel. I returned after 10 years, but unfortunately, nothing has changed for the better – the €3 per day fee for renting a kettle is outrageous! The hotel is worn by time and only pretends to be 5-star. So, I'm not lowering my rating further out of sentimentalism.
Stayed 1 night in Dec 2025

10/10 Excellent

Brenda

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean bright room, helpful staff at desk, great area to walk around sea views outstanding
Stayed 1 night in Dec 2025

10/10 Excellent

JESSICA CHIOMA

Liked: Cleanliness, staff & service, amenities
It was an awesome experience. We had a wonderful birthday getaway at this hotel and we enjoyed every bit of it
Stayed 5 nights in Nov 2025

8/10 Good

Ranjit singh

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent standard hotel overall very clean and tidy Staff were good Excellent amenities Unfortunately alcoholic drinks available in the inclusive package were watered / weakened down Food choices were excellent Allergies and intolerance requirements were excellent catered for
Stayed 5 nights in Nov 2025

8/10 Good

Jacob

Stayed 1 night in Nov 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2025

10/10 Excellent

Yousaf

Liked: Cleanliness, staff & service, amenities
Staff were nice and I enjoyed my stay
Stayed 2 nights in Oct 2025

2/10 Terrible

Oksana

Liked: Cleanliness
Stayed 3 nights in Oct 2025

8/10 Good

Aston William, Coventry

Stayed 7 nights in Sep 2025

10/10 Excellent

John

Stayed 1 night in Oct 2025

2/10 Terrible

George

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service
Had to remain in our room for nearly 2 days after getting food poisoning from an evening meal. Unsurprising given how dirty the “clean” plates and drinking glasses were. Food options for allergies were very limited, nothing advised to be gluten free. Our first day was very much ‘check in and go’, no information given to us about specific details (I.e bar locations) just a sheet of paper with generic info about things on each floor. The room had silverfish including one in the bed, clean bedding often had dirt remaining. With the main road being directly outside our room, sleeping through the early morning was very difficult as traffic increased, lower floors suffer even more so. The hotel describes itself as five-star however as you go beyond the lobby it’s very apparent how tired the hotel is and how dated many utilities are. The carpets are old, the TV didn’t work, the balcony floor was dirty.
Stayed 7 nights in Sep 2025

8/10 Good

Angelo

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Really like the location and the room is very big and the beds are massive. There are signs of aging around the property. The staff are excellent
Stayed 7 nights in Apr 2025

8/10 Good

Reka

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 4 nights in Apr 2025