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Hotel Botanico & The Oriental Spa Garden

5.0 star property
Luxury spa hotel, walk to Botanical Gardens

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Photo gallery for Hotel Botanico & The Oriental Spa Garden

Down duvets, minibar, in-room safe, desk
Property entrance
Couples treatment room(s), sauna, hot tub, Turkish bath/hammam
4 restaurants, breakfast, lunch, dinner served; Asian cuisine
Lobby lounge, garden views, open daily
Reviews
9.6

Exceptional

Popular amenities

  • Hot tub
  • Pet-friendlyPet-friendlyPet-friendly
  • Spa
  • Pool
  • LaundryLaundryLaundry
  • Restaurant

Explore the area

Map
Avenida Richard Yeoward, 1, Puerto de la Cruz, Tenerife, 38400
  • Popular LocationLago Martianez Swimming Pools18 min walk
  • Popular LocationPlaza del Charco4 min drive
  • Popular LocationLoro Park5 min drive
  • AirportTenerife (TFS-Tenerife South)56 min drive

Room options

View all photos for Superior Room, Ocean View

Superior Room, Ocean View

Superior Room, Ocean View

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
HDTV
Blackout curtains
Down duvet
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
HDTV
Blackout curtains
Down duvet
  • 25 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Senator Suite, Ocean view

Senator Suite, Ocean view

Senator Suite, Ocean view

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
HDTV
Blackout curtains
Down duvet
Eco-friendly toiletries
  • 47 sq m
  • Ocean view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Senator Suite, Teide view

Down duvets, minibar, in-room safe, desk

Senator Suite, Teide view

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
HDTV
Blackout curtains
Down duvet
Eco-friendly toiletries
  • 47 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Family Room (4 adults)

Down duvets, minibar, in-room safe, desk

Family Room (4 adults)

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
HDTV
Blackout curtains
Down duvet
Eco-friendly toiletries
  • 70 sq m
  • Sleeps 4
  • 1 Queen Bed OR 2 Single Beds

View all photos for Deluxe Room (pet friendly)

Down duvets, minibar, in-room safe, desk

Deluxe Room (pet friendly)

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
HDTV
Blackout curtains
Down duvet
  • 25 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Ambassador Junior Suite

Ambassador Junior Suite

Ambassador Junior Suite

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
HDTV
Blackout curtains
Separate bedroom
Down duvet
  • 47 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Ambassador Junior Suite Ocean View

Down duvets, minibar, in-room safe, desk

Ambassador Junior Suite Ocean View

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
HDTV
Down duvet
Blackout curtains
  • 47 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, Sea View

Down duvets, minibar, in-room safe, desk

Deluxe Room, Sea View

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
HDTV
Blackout curtains
Down duvet
  • 25 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Double Room Single Use

Down duvets, minibar, in-room safe, desk

Deluxe Double Room Single Use

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
HDTV
Blackout curtains
Down duvet
Eco-friendly toiletries
  • 25 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Deluxe Room (Teide View)

Down duvets, minibar, in-room safe, desk

Deluxe Room (Teide View)

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
HDTV
Blackout curtains
Down duvet
  • 25 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Room (Teide View)

Superior Room (Teide View)

Superior Room (Teide View)

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
HDTV
Blackout curtains
Down duvet
  • 40 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room (3 adults)

Down duvets, minibar, in-room safe, desk

Family Room (3 adults)

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
HDTV
Blackout curtains
Down duvet
Eco-friendly toiletries
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Family Room (2 adults and 2 children)

Down duvets, minibar, in-room safe, desk

Family Room (2 adults and 2 children)

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
HDTV
Blackout curtains
Down duvet
  • 70 sq m
  • Sleeps 4
  • 1 Queen Bed OR 2 Single Beds

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About the area

Puerto de la Cruz

A luxury stay in Puerto de la Cruz awaits you at Hotel Botanico & The Oriental Spa Garden. Within a 5-minute stroll you'll find Botanical Gardens and San Telmo Promenade within a 15-minute walk. Highlights at this family-friendly hotel include 4 restaurants, 3 outdoor swimming pools, and a full-service spa. .A day of pampering at The Oriental Spa Garden can include massages, body wraps, and body scrubs along with access to the sauna and spa tub. The restaurant, The Oriental, serves Asian cuisine and is open for dinner. Bar Hall is the hotel's own lobby lounge. Enjoy the gym, Turkish bath/hammam, spa tub, and sauna. 16162 square feet (1502 square meters) of event facilities include meeting rooms and conference space, and other business amenities include a business center and limo/town car service. Plus you'll find free WiFi in public areas, a free manager's reception, and a kids' swimming pool. Bring your pet along and take advantage of this property's pet-friendly amenities such as food and water bowls. There's also free valet parking, along with the convenience of a free area shuttle. .Sights within a 20-minute walk of this 5-star Puerto de la Cruz hotel include Tenerife Beaches and Lago Martianez Swimming Pools.

What's nearby

  • Botanical Gardens - 2 min walk
  • Lago Martianez Swimming Pools - 18 min walk
  • Taoro Park - 3 min drive
  • Plaza del Charco - 4 min drive
  • Loro Park - 5 min drive

Getting around

  • Tenerife South Airport (TFS) - 57 min drive

Restaurants

  • Bar el Camino - 10 min walk
  • Hotel Teide Mar - 5 min walk
  • Pizzería Europa - 3 min walk
  • Da Arianna Restaurante - 2 min walk
  • Zicatela - 13 min walk

About this property

Hotel Botanico & The Oriental Spa Garden

Luxury spa hotel, walk to Botanical Gardens
Hotel Botanico & The Oriental Spa Garden offers its guests a full-service spa, 3 outdoor swimming pools, a health club, and a spa tub. There are 4 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi.

A business center, meeting rooms, and limo/town car service are available. Event space at this hotel measures 16162 square feet (1502 square meters) and includes conference space. A children's pool, a sauna, and a rooftop terrace are also featured at the luxury Hotel Botanico & The Oriental Spa Garden. A free area shuttle within 2 km is available. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Puerto de la Cruz hotel.

  • Manager's reception (free)
  • Deli
  • Supervised kids' activities (surcharge)
  • Conference rooms
  • Childcare (surcharge)
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Garden
  • Beauty salon
  • Television in lobby
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
Hotel Botanico & The Oriental Spa Garden offers 241 accommodations with minibars and espresso makers. Rooms open to balconies. Beds feature down comforters. 55-inch Smart televisions come with satellite channels and Netflix. Rooms have partially open bathrooms. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This Puerto de la Cruz hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The Oriental Spa Garden has massage/treatment rooms and couples treatment room(s). Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Languages

Dutch, English, French, German, Italian, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Free area shuttle up to 2 km
  • Area shuttle
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • 4 restaurants
  • A bar/lounge
  • A poolside bar
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Bar Hall
  • Il Pappagallo
  • La Palmera Real
  • The Oriental

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Bicycle rentals
  • Bicycle storage
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Golf driving range
  • Golf lessons
  • Health club
  • Library
  • Piano
  • Sauna
  • Shopping
  • Spa tub
  • Steam room
  • Tennis
  • TV in common areas
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free area shuttle
  • In-room babysitting
  • Laundry facilities
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 16,162 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Spa tub
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Hardwood flooring in room
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • 5 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Building
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels

Entertainment

  • 55-inch Smart TV with satellite channels
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

Outdoor space

  • Balcony

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Contactless check-in and check-out are available

Check-out

Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 38 per pet, per day, plus a deposit of EUR 50 per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 18 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: EUR 180
  • Christmas Eve (24 December) Gala Dinner per child: EUR 90 (from 14 to 18 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 165 per vehicle (one-way, maximum occupancy 5)
  • Pet deposit: EUR 50 per stay
  • Pet fee: EUR 38 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

We should mention

  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Botanico Puerto de la Cruz
Hotel Botanico Puerto de la Cruz
Hotel Botanico Tenerife
Botanico
Hotel Botanico And The Oriental Spa Garden
Botanico & The Oriental Spa
Hotel Botanico The Oriental Spa Garden
Hotel Botanico & The Oriental Spa Garden Hotel
Hotel Botanico & The Oriental Spa Garden Puerto de la Cruz
Hotel Botanico & The Oriental Spa Garden Hotel Puerto de la Cruz

Frequently asked questions

What is the cancellation policy at Hotel Botanico & The Oriental Spa Garden?

Hotel Botanico & The Oriental Spa Garden offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Botanico & The Oriental Spa Garden?

As of 14 May 2024, prices found for a 1-night stay for 2 adults at Hotel Botanico & The Oriental Spa Garden on 25 May 2024 start from AU$451.76, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Botanico & The Oriental Spa Garden?

Yep, Hotel Botanico & The Oriental Spa Garden has a free self car park and free valet parking. Onsite parking is limited.

What makes Hotel Botanico & The Oriental Spa Garden a romantic place to stay?

1 hot tub and couples spa treatments, as well as rainfall showerheads and private balconies in the guestrooms, help set the scene for a romantic weekend at Hotel Botanico & The Oriental Spa Garden.

Is Hotel Botanico & The Oriental Spa Garden family-friendly?

You bet! With amenities like a children's pool and supervised childcare, as well as childcare services in the guestrooms, it's no surprise Hotel Botanico & The Oriental Spa Garden is a hit with families.

Is there a free airport shuttle available at Hotel Botanico & The Oriental Spa Garden?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Are pets allowed at Hotel Botanico & The Oriental Spa Garden?

Dogs are welcome at Hotel Botanico & The Oriental Spa Garden, with food and water bowls on offer.

Hotel Botanico & The Oriental Spa Garden Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 438 out of 539 reviews" "
Rating 8 - Good. 73 out of 539 reviews" "
Rating 6 - Okay. 17 out of 539 reviews" "
Rating 4 - Poor. 3 out of 539 reviews" "
Rating 2 - Terrible. 8 out of 539 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Dorothy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff in a relaxed but excellent hotel
Stayed 7 nights in Jan 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel and staff
Stayed 12 nights in Jan 2024

10/10 Excellent

Manuel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Simply the best
Stayed 3 nights in Jan 2024

10/10 Excellent

Iain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, outstanding service
Great hotel, very clean and very helpful staff. Also a great location and facilities good. Local wine recommended by the Sommelier was a treat, different but delicious. Several nice extra touches, such as for a special event.
Stayed 7 nights in Jan 2024

10/10 Excellent

Keith

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Probably the best non-US hotel we’ve ever stayed in. We cannot fault it. Staff were wonderful and so cheerful. They’ve set the bar high and it’s going to be difficult to find a better place.
Stayed 7 nights in Jan 2024

10/10 Excellent

Douglas Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is beautiful staff are totally amazing
Stayed 5 nights in Jan 2024

10/10 Excellent

christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good standard hotel. Everything worked. Shuttle bus back up the hill was an unexpected bonus.
Stayed 3 nights in Jan 2024

10/10 Excellent

Edward

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The overall property could do with a little face lift. That said it was all in order and clean just some areas a little tired.
Stayed 6 nights in Dec 2023

10/10 Excellent

Jennifer

Stayed 5 nights in Jan 2024