Hotel Universal

Property class: 2

Photo gallery for Hotel Universal

A view through a window of a building with ornate architecture, featuring multiple windows and a red-tiled roof.
A staircase with marble steps and wooden handrails, flanked by white balusters.
A hotel room with a large bed, a nightstand with a lamp, a view of a building through the window, and a radiator.
A breakfast buffet setup with trays of food, coffee machines, and a sign for 'Déjeuner'.
A hotel lobby with a wooden reception desk, a tiled floor, and a staircase.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Bar
  • Room service
The current price is AU$148
includes taxes & fees
16 Aug - 17 Aug

Explore the area

View map
Avenida Aliados 38, 1st Floor, Porto, 4000-064
  • Place, Porto Historic Center
    ‪1 min walk‬
  • Place, Avenida dos Aliados
    ‪1 min walk‬
  • Place, Bolhao Market
    ‪5 min walk‬
  • Airport, Porto (OPO-Dr. Francisco de Sa Carneiro)
    ‪16 min drive‬

Room options

Standard Triple Room, 3 Single Beds

9.0 out of 10
Wonderful
(2 reviews)
  • 20 sq m
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

Standard Double Room, 1 Double Bed, City View

7.0 out of 10
Good
(4 reviews)
  • City view
  • 11 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Superior Double or Twin Room, 1 Double or 2 Single Beds

8.8 out of 10
Excellent
(13 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

Family Room

9.0 out of 10
Wonderful
(2 reviews)
  • 22 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

Standard Twin Room, Mobility Accessible

  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

Superior Triple Room, 3 Single Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 20 sq m
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

Standard Twin Room, 2 Single Beds

8.0 out of 10
Very good
(1 review)
  • 12 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Room

  • Sleeps 10
  • Free Wi-Fi

DOUBLE CITY VIEW

  • 10 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

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About the area

Porto

Hotel Universal puts you in the heart of Porto, steps from Porto Historic Center and within a 10-minute stroll of Bolhao Market. Highlights at this hotel include free in-room WiFi. .At the hotel's own lounge bar, you can stop for a drink. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and coffee/tea in a common area. Buffet breakfast is available on weekdays between 7:30 AM and 10:30 AM and on weekends between 8:00 AM and 10:30 AM. There's also the convenience of an airport shuttle. .Attractions within a 10-minute walk of this Centro / Baixa hotel include Porto Cathedral and Dom Luis I Bridge.

What's nearby

  • Porto Historic Center - 1 min walk - 0.0 km
  • Avenida dos Aliados - 1 min walk - 0.0 km
  • Bolhao Market - 5 min walk - 0.5 km
  • Porto City Hall - 5 min walk - 0.5 km
  • Porto Cathedral - 7 min walk - 0.6 km

Getting around

  • Av. Aliados Stop - 1 min walk
  • São Bento Station - 3 min walk
  • Porto (OPO-Dr. Francisco de Sa Carneiro) - 32 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Bar das Cardosas - ‬2 min walk
  • ‪Hard Rock Cafe Porto - ‬2 min walk
  • ‪Estambul Döner Kebap & Pizza - ‬1 min walk
  • ‪Astória Cafe - ‬2 min walk

About this property

Hotel Universal

There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. Multilingual staff, tour/ticket assistance, and coffee/tea in common area are also featured at Hotel Universal.

This Porto hotel is smoke free.

  • 1 building
  • 44 guestrooms or units
  • 6 levels
  • Built in 1930
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Lift
  • No smoking on site
  • Bar or lounge
Hotel Universal offers 44 air-conditioned accommodations with a safe and a hairdryer. Televisions come with cable channels. This Porto hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is provided on a daily basis.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 20 per night)
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Buffet breakfast available for a fee 7:30 AM to 10:30 AM on weekdays and 8:00 AM to 10:30 AM on weekends; EUR 15 for adults and EUR 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • Billiards/pool table

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • Built in 1930
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Heating
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 10

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 33 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 15 for adults and from EUR 15 for children
  • Airport shuttle fee: EUR 40 per vehicle (return, maximum occupancy 4)
  • Nearby parking fee: EUR 20 per night (3281 ft away)
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: EUR 10 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • One child aged 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hotel Universal Porto
Universal Hotel
Universal Porto
Hotel Universal Hotel
Hotel Universal Porto
Hotel Universal Hotel Porto

Frequently asked questions

What is the cancellation policy at Hotel Universal?

Hotel Universal offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Universal?

As of 13 Aug 2026, prices found for a 1-night stay for 2 adults at Hotel Universal on 16 Aug 2026 start from AU$148, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Hotel Universal?

The closest beach to Hotel Universal is Matosinhos Beach (7.9 km).

Does Hotel Universal serve breakfast?

Yep, buffet breakfast is served on weekdays between 7:30 AM and 10:30 AM and weekends between 8:00 AM and 10:30 AM.

Is there a free airport shuttle available at Hotel Universal?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

What time are check-in & check-out at Hotel Universal?

Check-in begins at 3:00 PM. Check-out time is 11:30 AM.

Hotel Universal Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 173 out of 593 reviews
Rating 8 - Good. 239 out of 593 reviews
Rating 6 - Okay. 134 out of 593 reviews
Rating 4 - Poor. 34 out of 593 reviews
Rating 2 - Terrible. 13 out of 593 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast and great location!
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Desmond

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
There are plenty of eateries around the hotel.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Ian

Liked: Cleanliness, amenities, property conditions & facilities
Perfect location minutes from the metro and main sights, really clean, nice room, powerful shower, friendly staff- excellent
Stayed 2 nights in Jan 2026
Verified review

6/10 Okay

Venus

Liked: Staff & service
IIt was clean and good for one night before the Camino. Close to everything. Very helpful front staff.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

ZHIGANG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is good, easy to walking around. The room is a little bit small but it's normal in Europe. The breakfast is plenty of choice and fresh. The price is good too.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Amanda

Liked: Cleanliness
Excelente
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Sierra

Liked: Cleanliness, staff & service
Wonderful staff convenient location great city view
Stayed 4 nights in Oct 2025
Verified review

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
cute older hôtel in a great central location very nice staff
Stayed 5 nights in Sep 2025
Verified review

10/10 Excellent

Alexander

Liked: Cleanliness, amenities, property conditions & facilities
Good sized and clean room. Decent amount of English channels. Perfect location downtown. Nice staff.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely much better than a 2 star hotel. Loved the location and lovely interior
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Daniel

Liked: Amenities
Friendly staff, nice rooms, great location. Enjoyed our stay!
Stayed 1 night in Jun 2024
Verified review

8/10 Good

Semyon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, people, breakfast
Stayed 3 nights in Apr 2024
Verified review

8/10 Good

Latitia

Liked: Cleanliness, staff & service, property conditions & facilities
Basic but clean, safe and comfortable. Excellent value for money with very helpful staff
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast good Location for shopping some distance away
Stayed 3 nights in Sep 2025
Verified review

6/10 Okay

Kelly

Liked: Cleanliness, staff & service
Breakfast was ok. The room was clean. Could use a garbage can in the room. Very small garbage can was in the bathroom. Washcloths would have been nice.
Stayed 3 nights in Apr 2026
Verified review

6/10 Okay

Gennadiy

Liked: Property conditions & facilities
Disliked: Amenities
Good hotel for the value
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Campbell

Liked: Cleanliness, staff & service, property conditions & facilities
Nice rooms
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, amenities
Clean room. Great locations. Great staff
Stayed 3 nights in Nov 2025
Verified review

6/10 Okay

Sandra

Disliked: Amenities, property conditions & facilities
Tiny room, hard bed, window opened to another apartment 10 meters away so didn't open it.
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

Anne Toni Karlah

Liked: Cleanliness, staff & service
Staff were friendly and helpful. The faucet handle, shower handle (both were falling off) and button to press the flush (the cover kept on falling) for the room with twin beds and accessible bathroom. I wish there was an exhaust fan in the bathroom since the floor is wooden and the water was not draining well. The room was clean when we arrived though. Overall okay for short term stays, and the good thing is we are near all restos/main spots.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

AUDIEL

Liked: Cleanliness, staff & service, property conditions & facilities
Clean place and very friendly staff, breakfast was fair (you get what you paid) very walkable to main attractions and lot of restaurants around there. Definitely recommend this place.
Stayed 3 nights in Mar 2025
Verified review

10/10 Excellent

Sandhya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean property.
Stayed 1 night in Apr 2023
Verified review

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable in the city center
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location... friendly staff...clean. parking only a block away not bad at all!
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Evelyn

Liked: Cleanliness, amenities, property conditions & facilities
It is with in walking distance to everything
Stayed 3 nights in May 2025