DoubleTree by Hilton Hotel Portland

4.0 star property
Hotel with free parking, steps from Maine Mall

Photo gallery for DoubleTree by Hilton Hotel Portland

Outdoor pool
Exterior
Breakfast, lunch and dinner served
Reception
Hypo-allergenic bedding, in-room safe, blackout curtains

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
The current price is AU$117
includes taxes & fees
1 Feb - 2 Feb

Explore the area

View map
363 Maine Mall Rd, South Portland, ME, 04106
  • Place, Maine Mall
    ‪2 min walk‬
  • Place, Thompson's Point
    ‪5 min drive‬
  • Place, State Theatre
    ‪8 min drive‬
  • Airport, Portland, ME (PWM-Portland Intl. Jetport)
    ‪5 min drive‬

Room options

Room, 2 Double Beds

8.6 out of 10
Excellent
(151 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Shower/bath combination
Bathrobes
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed

8.6 out of 10
Excellent
(86 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Shower/bath combination
Bathrobes
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Executive Room, 1 King Bed

8.0 out of 10
Very good
(22 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Shower/bath combination
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 Double Bed, Accessible, Non Smoking

7.6 out of 10
Good
(13 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Shower/bath combination
Bathrobes
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

Room, 1 Double Bed, Accessible, Non Smoking

8.6 out of 10
Excellent
(22 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Shower/bath combination
Bathrobes
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

Suite, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

Executive Suite, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

About the area

South Portland

At DoubleTree by Hilton Hotel Portland you'll be steps from Maine Mall and 3.5 km (2.2 mi) from Tate House Museum. Highlights at this hotel include a restaurant, an outdoor swimming pool and free self-parking. .The restaurant, Blue Wave Grille, is open for breakfast, lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. Additionally, you'll find free Wi-Fi in public areas, a gym and a coffee shop/cafe. On weekend mornings buffet breakfast is served between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of a free airport shuttle. .Attractions within a 20-minute drive of this South Portland hotel include Thompson's Point and Old Orchard Beach Pier.

What's nearby

  • Maine Mall - 2 min walk - 0.2 km
  • Thompson's Point - 5 min drive - 6.9 km
  • Maine Medical Center - 7 min drive - 9.0 km
  • State Theatre - 8 min drive - 9.7 km
  • Cross Insurance Arena - 9 min drive - 10.1 km

Getting around

  • Portland Transportation Center - 6 min drive
  • Portland, ME (PWM-Portland Intl. Jetport) - 5 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Texas Roadhouse - ‬3 min drive
  • ‪Aroma Joes - ‬19 min walk
  • ‪Burger King - ‬8 min walk

About this property

DoubleTree by Hilton Hotel Portland

Hotel with free parking, steps from Maine Mall
DoubleTree by Hilton Hotel Portland offers its guests an outdoor pool and a fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business centre and meeting rooms are available. Multilingual staff, tour/ticket assistance, and concierge services are also featured at DoubleTree by Hilton Hotel Portland. A roundtrip airport shuttle is free (available 24 hours). Free self parking is available.

This South Portland hotel is smoke free.

  • 220 guestrooms or units
  • 9 levels
  • 2 buildings
  • Conference rooms
  • Built in 1973
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Corner/local shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
DoubleTree by Hilton Hotel Portland offers 220 air-conditioned accommodations with a safe and complimentary newspapers. Flat-screen televisions are featured in guestrooms.

Bathrooms include a combined bath/shower unit, bathrobes and hairdryers. This South Portland hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle
  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Weekend buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 12.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Blue Wave Grille

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Lift (91 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 9 floors
  • Ballroom
  • Banquet hall
  • Built in 1973
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium channels

Food and drink

  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from December 12 2025 to May 29 2026 (dates subject to change):
  • One of the swimming pools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.00 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 12.95 per person
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Carte Blanche, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Hotel Portland
DoubleTree Hilton Portland
DoubleTree By Hilton Hotel Portland, ME South Portland, Maine
Doubletree By Hilton Portland
DoubleTree by Hilton Hotel Portland Hotel
DoubleTree by Hilton Hotel Portland South Portland
DoubleTree by Hilton Hotel Portland Hotel South Portland

Frequently asked questions

What is the cancellation policy at DoubleTree by Hilton Hotel Portland?

DoubleTree by Hilton Hotel Portland offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at DoubleTree by Hilton Hotel Portland?

As of 26 Jan 2026, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Hotel Portland on 1 Feb 2026 start from AU$117.38, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at DoubleTree by Hilton Hotel Portland?

Yep, DoubleTree by Hilton Hotel Portland has a free self car park.

Are there any beaches close to DoubleTree by Hilton Hotel Portland?

The closest beach to DoubleTree by Hilton Hotel Portland is East End Beach (8.7 km).

Does DoubleTree by Hilton Hotel Portland have a pool?

Yep, and guests recommend it! DoubleTree by Hilton Hotel Portland has an outdoor pool. One of the swimming pools will be unavailable from December 12 2025 to May 29 2026 (dates subject to change).

Is DoubleTree by Hilton Hotel Portland family-friendly?

You bet! With amenities such as a corner/local shop and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that DoubleTree by Hilton Hotel Portland is a hit with families.

Does DoubleTree by Hilton Hotel Portland serve breakfast?

You bet, buffet brekkie is on offer at weekends from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at DoubleTree by Hilton Hotel Portland?

Yep, there's a free airport shuttle that runs 24 hours a day.

Is there a bar or restaurant at DoubleTree by Hilton Hotel Portland?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at DoubleTree by Hilton Hotel Portland?

Check-in begins at 3 PM. Check-out time is 11:00 AM.

Are pets allowed at DoubleTree by Hilton Hotel Portland?

Cats and dogs are welcome at DoubleTree by Hilton Hotel Portland, with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 23 kg per pet.

DoubleTree by Hilton Hotel Portland Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 650 out of 1336 reviews
Rating 8 - Good. 298 out of 1336 reviews
Rating 6 - Okay. 176 out of 1336 reviews
Rating 4 - Poor. 107 out of 1336 reviews
Rating 2 - Terrible. 105 out of 1336 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Sandra

Travelled with group
Liked: Cleanliness, staff & service, amenities
Shuttle service to airport at the EARLY hour of 4AM
Stayed 1 night in Oct 2025

10/10 Excellent

Gwendolyn

Travelled with family
Liked: Cleanliness, staff & service, amenities
Hotel beds are very comfortable. The hotel was quiet and conveniently located with lots of options for shopping and eatery.
Stayed 3 nights in Oct 2025

8/10 Good

louis

Liked: Cleanliness, amenities, property conditions & facilities
Many restaurants and shopping places around or not far from the hotel.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Could add better parking
Stayed 1 night in Oct 2025

6/10 Okay

Arunya

Liked: Cleanliness, amenities
Breakfast was great, would have been nice if buffet was included.
Stayed 1 night in Oct 2025

10/10 Excellent

Sungmin

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Oct 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, room comfort
Very comfortable. Would recommend.
Stayed 1 night in Oct 2025

8/10 Good

Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel chain. The only negative is that I booked a room with a King size bed and was given a room with a Queen size bed.
Stayed 1 night in Oct 2025

10/10 Excellent

Ayden

Stayed 1 night in Oct 2025

8/10 Good

Steven, Peabody

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a nice stay. Bar prices are getting pricey
Stayed 1 night in Oct 2025

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Brian, Chicago

Travelled with family and small children
Liked: Cleanliness, staff & service
Airport shuttle took less than 10 mins to pick me up from the airport
Stayed 1 night in Oct 2025

10/10 Excellent

Deina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay
Stayed 1 night in Oct 2025

10/10 Excellent

Beata, landing

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reasonable price
Stayed 1 night in Oct 2025

10/10 Excellent

Soumya

Stayed 1 night in Oct 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Brian

Stayed 5 nights in Sep 2025

10/10 Excellent

Mike

Stayed 1 night in Oct 2025

6/10 Okay

Ryan

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Pool was not working, had no idea prior to booking, asked the front desk where the pool was located, they said it was down for the day, that’s how I found out hotel was understaffed, front desk was not very friendly. Only one bar tender working.
Stayed 1 night in Oct 2025

6/10 Okay

Nancy

Liked: Staff & service
Disliked: Room comfort
Noisy one elevator working
Stayed 2 nights in Oct 2025

2/10 Terrible

Pinkal

Disliked: Cleanliness, staff & service, room comfort
The room was dirty bathroom even dirtier. Elevator old and bathroom walls cracking. Dirty pillows.
Stayed 2 nights in Oct 2025

4/10 Poor

Lisa

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
The front desk only had one key for the room at check in. Very odd. The room itself and the beds were good, but there was food left in the refrigerator from previous guests. There were food crumbs all over the carpeting. There was some sort of sticky residue on the desk. There was no nonskid in the tub/shower and the conditioner dispenser was empty.
Stayed 1 night in Oct 2025

2/10 Terrible

Angella

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We arrived at check-in time and were given our room keys promptly. Unfortunately, things went downhill from there. When we got to the room, it was clear it hadn’t been properly cleaned. There were used drinking glasses on the nightstand, a dirty rag left in the shower, and the shower itself looked like it hadn’t been scrubbed in quite some time. When I pulled back the comforter, there were visible stains on the sheets that appeared to be bodily fluids. I immediately notified the front desk, and they told us the room would be cleaned. We waited over an hour and a half, only to find that the same dirty room remained — the only change was that the used glasses were gone. We were then told we’d receive 25,000 points for the inconvenience, which we never got. Management eventually moved us to a different room, but it was just as dirty as the first one. Hair was all over the bathroom and floor. The only positive thing I can say is that the bed was somewhat comfortable, but that’s where the compliments end. This hotel is in desperate need of better management and housekeeping standards. We should have been refunded, not downgraded to another unclean room. I would not recommend staying here to anyone.
Stayed 1 night in Oct 2025

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

2/10 Terrible

Andrea

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Terrible experience. The hotel is very old and it shows. Sticky floors and dirty carpets in rooms, dirty bathroom full of hair, tv didn’t work, safe and AC didn’t work either. We called to have the bathroom cleaned at least and were told they would send someone but they never did. This is not what you would expect from a DoubleTree hotel. Four star price for two star hotel. The only positives were how nice the staff were and the cookies.
Stayed 1 night in Oct 2025