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Hyatt Place Portland Downtown - Old Port Square

3.0 star property
Hotel with free airport shuttle, a quick walk to Portland Museum of Art

Photo gallery for Hyatt Place Portland Downtown - Old Port Square

View from room
Interior entrance
Exterior
Point of interest
Lobby sitting area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Free airport shuttle
  • Parking available
The current price is AU$258
includes taxes & fees
11 May - 12 May

Explore the area

Map
433 Fore St, Portland, ME, 04101
  • Portland Museum of Art
    ‪9 min walk‬
  • State Theatre
    ‪11 min walk‬
  • Thompson's Point
    ‪5 min drive‬
  • Portland, ME (PWM-Portland Intl. Jetport)
    ‪19 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed

Premium bedding, individually furnished, desk, laptop workspace

Room, 1 King Bed with Sofa bed

Highlights

Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Accessible (Shower)

LED TV, iPod dock, streaming services

Suite, 1 Bedroom, Accessible (Shower)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (High Floor, With Sofa Bed)

Premium bedding, individually furnished, desk, laptop workspace

Room, 2 Queen Beds (High Floor, With Sofa Bed)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
  • 33 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Premium bedding, individually furnished, desk, laptop workspace

Room, 2 Queen Beds

Highlights

Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
  • 33 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, individually furnished, desk, laptop workspace

Room, 2 Queen Beds, Accessible, Bathtub

Highlights

Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, individually furnished, desk, laptop workspace

Room, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible, Bathtub

Premium bedding, individually furnished, desk, laptop workspace

Room, 1 King Bed with Sofa bed, Accessible, Bathtub

Highlights

Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
  • 30 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Specialty, Fore Street View)

LED TV, iPod dock, streaming services

Room, 1 King Bed with Sofa bed (Specialty, Fore Street View)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
  • 46 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

LED TV, iPod dock, streaming services

Suite, 1 King Bed with Sofa bed

Highlights

Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Bay View

View from room

Suite, 1 King Bed with Sofa bed, Bay View

Highlights

Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
  • 46 sq m
  • Bay view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Accessible (Shower)

Premium bedding, individually furnished, desk, laptop workspace

Suite, 1 Bedroom, Accessible (Shower)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

Premium bedding, individually furnished, desk, laptop workspace

Room, 1 King Bed with Sofa bed (High Floor)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Specialty, Island View)

LED TV, iPod dock, streaming services

Room, 1 King Bed with Sofa bed (Specialty, Island View)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Bay View

View from room

Suite, 1 Bedroom, Bay View

Highlights

Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
  • 46 sq m
  • Bay view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Portland

Hyatt Place Portland-Old Port puts you in the heart of Portland, within just a 10-minute stroll of Wadsworth-Longfellow House and Portland Museum of Art. Highlights at this hotel include in-room free WiFi, free high-speed Internet and LED TVs. .With 2 lounge bars to choose from, you can enjoy a drink at the hotel. 1050 square feet (98 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, a 24-hour gym and a coffee shop/cafe. Buffet breakfast is available on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM. There's also valet parking, along with the convenience of a free airport shuttle. .Places within a 15-minute walk of this 3-property class Downtown Portland hotel include Victoria Mansion and State Theatre.

What's nearby

  • Portland Museum of Art - 9 min walk - 0.8 km
  • Victoria Mansion - 9 min walk - 0.8 km
  • State Theatre - 11 min walk - 1.0 km
  • University of Southern Maine - 2 min drive - 2.4 km
  • Thompson's Point - 5 min drive - 4.2 km

Getting around

  • Portland Transportation Center - 9 min drive
  • Portland, ME (PWM-Portland Intl. Jetport) - 19 min drive

Restaurants

  • ‪The Gelato Fiasco - ‬1 min walk
  • ‪Lenora - ‬1 min walk
  • ‪Gritty McDuff's - ‬1 min walk
  • ‪Three Dollar Deweys - ‬2 min walk
  • ‪Central Provisions - ‬2 min walk

About this property

Hyatt Place Portland Downtown - Old Port Square

Hotel with free airport shuttle, a quick walk to Portland Museum of Art
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can unwind with a drink at one of the 2 bars/lounges. A 24-hour business centre and meeting rooms are available.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 1050 square feet (98 square metres) and includes conference space. A 24-hour fitness centre, a vending machine, and tour/ticket assistance are also featured at the business-friendly Hyatt Place Portland-Old Port. A roundtrip airport shuttle is free (available on request). For a fee, parking is available.

  • 130 guestrooms or units
  • 7 levels
  • 2 bars or lounges
  • Conference rooms
  • 1050 sq ft of conference space
  • 98 sq. m of conference space
  • Deli
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Fireplace in lobby
  • Television in lobby
  • Lift
  • Microwave in a common area
  • Water dispenser
  • Coffee shop
  • Dining venue
Hyatt Place Portland-Old Port offers 130 accommodations with iPod docking stations and coffee/tea makers. This individually furnished accommodation has separate sitting areas. Beds feature premium bedding. LED televisions come with premium satellite channels. Bathrooms include a shower, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is provided on a daily basis.

Languages

English, French, German

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free return airport shuttle from 7:00 AM to 11:00 PM on request
  • Area shuttle up to 5 miles
  • Covered valet parking on site (USD 45 per night; includes in/out privileges)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 14 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Bicycle tours
  • Billiards/pool table
  • TV in common areas

Family friendly

  • Free cot
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 1,050 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • IPod dock
  • LED TV with premium cable/satellite channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Renovations and closures

The property will be renovating from 13 January 2025 to 31 May 2025 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Business centre
  • Dining venue
  • Lift
  • Fitness facilities
  • Guestrooms
  • Hallway
  • Laundry facilities
  • Lobby
  • Meeting facilities
  • Swimming pool
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 14 per person
  • Valet parking fee: USD 45 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and JCB International. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. Guests can access their rooms with a mobile device.

We should mention

  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hyatt Place Hotel Portland-Old Port
Hyatt Place Portland-Old Port
Hyatt Place Portland - Old Port Maine
Hyatt Place Portland-Old Port Hotel
Hyatt Place Portland Old Port
Hyatt Portland Old Square
Hyatt Place Portland Old Port
Hyatt Place Portland Downtown - Old Port Square Hotel
Hyatt Place Portland Downtown - Old Port Square Portland
Hyatt Place Portland Downtown - Old Port Square Hotel Portland

Frequently asked questions

What is the cancellation policy at Hyatt Place Portland-Old Port?

Hyatt Place Portland-Old Port offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hyatt Place Portland Downtown - Old Port Square?

As of 27 Apr 2025, prices found for a 1-night stay for 2 adults at Hyatt Place Portland Downtown - Old Port Square on 11 May 2025 start from AU$257.77, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hyatt Place Portland-Old Port?

Yep, Hyatt Place Portland-Old Port has covered valet parking with in/out privileges for USD 45 per night.

Are there any beaches close to Hyatt Place Portland-Old Port?

The closest beach to Hyatt Place Portland-Old Port is Old Orchard Beach (18.7 km).

Is Hyatt Place Portland-Old Port family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that Hyatt Place Portland-Old Port is a hit with families.

Does Hyatt Place Portland-Old Port serve breakfast?

Yep, travelers adore the buffet brekkie here! Available weekdays between 6:30 AM and 9:30 AM and on weekends from 7:00 AM to 10:00 AM, this is the place to fuel up for a day of adventure.

Is there a free airport shuttle available at Hyatt Place Portland-Old Port?

Yep, there's a free airport shuttle that runs from 7:00 AM - 11:00 PM on request.

Is there a bar or restaurant at Hyatt Place Portland-Old Port?

Yep, you can grab a meal at Hyatt Place Portland-Old Port's onsite restaurant.The property will be renovating its dining venue from January 13 2025 until May 31 2025 (completion date subject to change).

What time are check-in & check-out at Hyatt Place Portland-Old Port?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Hyatt Place Portland Downtown - Old Port Square Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 704 out of 1122 reviews
Rating 8 - Good. 236 out of 1122 reviews
Rating 6 - Okay. 90 out of 1122 reviews
Rating 4 - Poor. 55 out of 1122 reviews
Rating 2 - Terrible. 37 out of 1122 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Allyson

Travelled with family, Travelled with family and small children, Travelled with pets
Great location! Clean and spacious rooms
Stayed 1 night in Jan 2025

4/10 Poor

Jay

Travelled with group
Disliked: Room comfort
I was extremely upset to get hit with a $50.00 per person fee upon checking in. This hidden fee did not start my stay off there well.
Stayed 2 nights in Jan 2025

4/10 Poor

BRIAN, Brockton

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The hotel is in a nice location. But the rooms are over priced and the pictures are deceptive in that they make it seem nicer than what it is. Also during my stay there was contraction going on right above me and I woke up at 8am sharp to someone loudly operating a saw and the noise of a hammer. I asked for a new room and the front desk person brushed me off. I then submitted a complaint through Expedia and an hour later they called me to move my room. I don't typically leave reviews but did for this property. This is not a $300 a night hotel experience.
Stayed 2 nights in Jan 2025

6/10 Okay

joseph

Business traveller
Disliked: Property conditions & facilities

Breakfast and Construction

charging $14.99 for the same breakfast I get at every Hyatt place for free is ridiculous. Should of told me of the construction going on. Lots of pounding on the floor above. Should have at least given me free breakfast for the inconvenience. It is a super location. Close to everything.
Stayed 2 nights in Jan 2025

10/10 Excellent

Walter

Stayed 1 night in Jan 2025

6/10 Okay

Verified traveller

Stayed 2 nights in Jan 2025

10/10 Excellent

KEVIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Aimee

Stayed 1 night in Jan 2025

10/10 Excellent

Juistine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay to explore Portland. Walkable to good restaurants and shopping
Stayed 1 night in Jan 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend in Portland, Maine

Our reserved room was being renovated, we were given a room up grade to a nice suite with a beautiful view. Thank you Hyatt
Stayed 2 nights in Jan 2025

8/10 Good

Carol

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Tina, Rutland

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and comfortable
Stayed 1 night in Jan 2025

10/10 Excellent

Brooke

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was so nice, special shoutout to Joey for being a doll! Very clean property with nice updated rooms. The valet parking is such a luxury and they have a free shuttle to bring you wherever you wish!
Stayed 1 night in Jan 2025

8/10 Good

Yaron

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Esteban

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Room heater made too much noise.
Stayed 1 night in Jan 2025

10/10 Excellent

Martha

Stayed 2 nights in Jan 2025

10/10 Excellent

Kenneth

Liked: Amenities
Very nice
Stayed 1 night in Jan 2025

10/10 Excellent

kelly

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Birthday fun get away!!!

I had a great experience at the Hyatt in Portland this past weekend. Check in: easy/room was ready early. Reasonable price, clean, comfortable and within walking distance of our restaurant. Very nice staff!! My other friend's parking was comped because her room took a little longer to be ready-so nice!!! WILL go back!
Stayed 1 night in Jan 2025

8/10 Good

Melissa

Stayed 4 nights in Jan 2025

8/10 Good

Robin

Stayed 1 night in Jan 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Great Staff. Good Location. Need Actual Blankets

Staff super nice and helpful. Only real issue was their “blankets” are essentially thin summer bedspreads. It’s Maine. In January. Other than that place was recently updated and in a great location.
Stayed 2 nights in Jan 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2025

6/10 Okay

Katia

Stayed 1 night in Jan 2025

10/10 Excellent

Dillon

Yup
Stayed 1 night in Jan 2025

10/10 Excellent

Dillon

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Jan 2025