Best Western - accommodation in Portinscale

Fabulous upgrade to a newly decorated suite, thanks! Beautiful space and going to try and book to go again with my husband. Didn’t get time to use the facilities this time but there’s a charge to use unless you book direct. The allocation for the evening meal on the HB package is £35. You can pay extra if you so wish. We happened to be seated next to the grill area so got chatting with the cook there. I had the most amazing steak - perfectly seasoned with a sauce. He also advised on the type/size of steak options. Based on what we saw my friend had a burger. It was lush and my steak was certainly the nicest in a long time. Chips came with a herb on which detracted from the flavour and we both left a lot. Ordinary fries or plain chips would have been better. Great breakfast next day and decent sized beakers to get a drink from of machine. Lush hot choc! Two guys were on their phones at different tables discussing work matters close to me which detracts from a relaxing brekky. I was almost going to move as it went on maybe ten mins. Hospitality nationally needs to consider signs asking people to consider the impact of such calls on other diners. Selfish! The chap two tables up said he didn’t want something going in the press but he talked about it. Despite this, it’s my third stay at this hotel and can recommend. Easy for M6 proximity and half way stage for my friend and I to meet. We usually book a separate room too so we can sleep well which I did with hotels. Com.

Staff went above and beyond to accommodate our requirements. Parking is a little tight, but very do able. Breakfast was outstanding. Beautiful smoked salmon and scrambled eggs. Plenty of cereals. Fruits. Nuts yogurt etc. The room was beautifully clean and well kept. All staff are so friendly and accommodating, so they all deserve a special mention. We definitely recommend this hotel

When we arrived the reception staff was so lovely. We were travelling with my 10 month old son and they were so kind and attentive to him. It was so appreciated. The room was great, nice big bed and a cot for my baby. I like that the shower was separate from the bath too. I used the spa. Sauna and steam room are great and the changing rooms were clean and well equipped