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Coconut Palms Resort & Diamond Casino

2.0 star property
Hotel in Port Vila with free parking

Photo gallery for Coconut Palms Resort & Diamond Casino

Outdoor pool
Exterior
Panoramic Studio Suite
Exterior
Exterior

Reviews

5.2 out of 10

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Housekeeping
The current price is AU$123
includes taxes & fees
23 Dec - 24 Dec

Explore the area

View map
Rue Cornwall, Port Vila, Shefa Province
  • Place, National Museum
    ‪3 min walk‬
  • Place, Parliament House
    ‪5 min walk‬
  • Place, Port Vila Market
    ‪11 min walk‬
  • Airport, Port Vila (VLI-Bauerfield)
    ‪9 min drive‬

Room options

View all photos for Comfort Single Room

Comfort Single Room

Comfort Single Room

Highlights

Ceiling fan
Private bathroom
Rainfall showerhead
Hairdryer
Hydromassage showerhead
Electric kettle
Daily housekeeping
Laptop workspace
  • Sleeps 1
  • 1 Single Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

Highlights

Private bathroom
Rainfall showerhead
Hairdryer
Hydromassage showerhead
Electric kettle
Daily housekeeping
Laptop workspace
Desk
  • Sleeps 2
  • 1 Double Bed

View all photos for Senior Double Room, 1 Bedroom

Desk, laptop workspace, free WiFi, bed sheets

Senior Double Room, 1 Bedroom

Highlights

Private bathroom
Rainfall showerhead
Hairdryer
Hydromassage showerhead
Electric kettle
Daily housekeeping
Laptop workspace
Desk
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Suite

Family Suite

Family Suite

Highlights

2 bedrooms
Private bathroom
Rainfall showerhead
Hairdryer
Hydromassage showerhead
Electric kettle
Living room
Daily housekeeping
  • 2 bedrooms
  • Sleeps 3
  • 2 Queen Beds

View all photos for Panoramic Studio Suite

Panoramic Studio Suite

Panoramic Studio Suite

Highlights

Private bathroom
Rainfall showerhead
Hairdryer
Hydromassage showerhead
Electric kettle
Daily housekeeping
Laptop workspace
Desk
  • Sleeps 2
  • 1 Queen Bed

About the area

Port Vila

At Coconut Palms Resort & Diamond Casino you'll be within just a 10-minute stroll of Erakor Lagoon and Independence Park. Highlights at this hotel include an outdoor swimming pool and in-room free WiFi. .Sights within a 15-minute walk of this Port Vila hotel include National Museum and Parliament House.

What's nearby

  • National Museum - 3 min walk - 0.3 km
  • Parliament House - 5 min walk - 0.4 km
  • Independence Park - 6 min walk - 0.6 km
  • Port Vila Market - 11 min walk - 1.0 km
  • University of the South Pacific - 15 min walk - 1.3 km

Getting around

  • Port Vila (VLI-Bauerfield) - 16 min drive

Restaurants

  • ‪Cafe Vila - ‬6 min drive
  • ‪Waterfall - ‬3 min drive
  • ‪Jill's Cafe - ‬11 min walk
  • ‪The Stage Cafe - ‬9 min drive
  • ‪Tanna Coffee Roasting Room and Cafe - ‬13 min drive

About this property

Coconut Palms Resort & Diamond Casino

Hotel in Port Vila with free parking
Coconut Palms Resort & Diamond Casino offers its guests an outdoor pool. The front desk is open around the clock. Self parking is free.

Smoking is allowed in designated areas at this Port Vila hotel.

  • 40 guestrooms or units
  • Smoking in designated areas
Coconut Palms Resort & Diamond Casino offers 40 accommodations with a hairdryer and free toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Bathrooms include a shower with a rainfall showerhead and a hydromassage showerhead. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Guest services

  • Housekeeping (daily)

Accessibility

  • No lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Electric kettle

More

  • Desk
  • Laptop workspace

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open Monday - Sunday (6:00 AM - 9:00 PM)
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: VUV 3000 per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts cash.

Property Registration Number 226726

Property is also known as

Coconut Palms & Diamond Casino

Frequently asked questions

Is parking available at Coconut Palms Resort & Diamond Casino?

Yep, Coconut Palms Resort & Diamond Casino has a free self car park.

How much does it cost to stay at Coconut Palms Resort & Diamond Casino?

As of 22 Dec 2025, prices found for a 1-night stay for 2 adults at Coconut Palms Resort & Diamond Casino on 23 Dec 2025 start from AU$122.74, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Coconut Palms Resort & Diamond Casino have a pool?

Coconut Palms Resort & Diamond Casino has an outdoor pool.

Is there a free airport shuttle available at Coconut Palms Resort & Diamond Casino?

No, Coconut Palms Resort & Diamond Casino does not offer an airport shuttle service.

What time are check-in & check-out at Coconut Palms Resort & Diamond Casino?

Check-in begins at 2:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Coconut Palms Resort & Diamond Casino?

No, pets are not allowed.

Coconut Palms Resort & Diamond Casino Reviews

Reviews

5.2
Rating 10 - Excellent. 1 out of 19 reviews
Rating 8 - Good. 4 out of 19 reviews
Rating 6 - Okay. 4 out of 19 reviews
Rating 4 - Poor. 6 out of 19 reviews
Rating 2 - Terrible. 4 out of 19 reviews

5.6/10

Cleanliness

7.2/10

Staff & service

4.6/10

Amenities

5.2/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

4/10 Poor

Rhonda

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The building is in total disrepair. Staff were lovely, unfortunately it stops there. The casino isn’t operational. Room was scarce, there was no fridge to keep things cool although staff allowed you to use the fridge in reception. The a/c was nice and cold but on the last night of our stay was leaking. There was no restaurant, no cooking facilities and no room service. Pool wasn’t useable until a few hours before we left. I didn’t see any other guest when we were there which made me think it was more for staff accommodation.
Stayed 3 nights in Dec 2025

4/10 Poor

Michael

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Not much choice.
Stayed 6 nights in Oct 2025

4/10 Poor

Edmund

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Didn’t like shower, no restaurant no fridge in room
Stayed 3 nights in Sep 2025

4/10 Poor

Sean

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
3rd week here, my room wouldn't get hot water the whole time. Only a trickle of water with no pessure coming out of shower head, only luke-warm. No fresh towels available for 2 days as they were wet. Tv in chinese, remote too, fan goes off when light turned off. No fridge, noisy neigbourhood with roosters crowing all night and dogs barking nonstop. Also sounds from casino, non stop beeping all night and day. Some staff were nice, and helpful sometimes. Rooms need updating, renovating, improving and repairing. Lack of self catering options as no cooking facilities or bbq on grounds and no cooking setup in the room.
Stayed 7 nights in Aug 2025

4/10 Poor

Sean

Disliked: Cleanliness, amenities, property conditions & facilities
Rooms only serviced if you drop key off at reception. Took a full day to service room and I got back and only the bed changed, nothing else cleaned. Also my screen in my bathroom was missing on return and window and door to balcony left opened while raining, with my posessions inside. Often times no towels available as they weren't dry. When requesting services sometimes all the items requested don't arrive. No fridges, loud neigbourhood with roosters crowing all night and dogs barking constantly. Reception accused me of not leaving deposit, Instead of communicating with other staff. First week was fine, gave $50, got receipt. I decided to book a second week, Checked out with one morning reception staff member and transfered my same initial $50 note for deposit that I used for my first week and used it for the second week. She didn't write me a reciept for the deposit, or inform afternoon reception staff of this. I left my bags, came back later and checked in with different reception staff member (afternoon). Afternoon Reception staff member said to me one night, "you didn't leave deposit", I told her I did and she said "no I checked you in remember"? She wanted to argue that I was wrong. When I checked out the next day with the morning reception staff member there was my cash deposit and I got my $50 aus note back. Tv is in chinese, remote in chinese, fan remote in chinese. Owner rude, angry when being let into hotel late at night or early morning.
Stayed 7 nights in Aug 2025

8/10 Good

Suping

Stayed 3 nights in Aug 2025

6/10 Okay

Rhys

Stayed 4 nights in Aug 2025

2/10 Terrible

Hew

Disliked: Cleanliness
Stayed 2 nights in Jul 2025

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very good and clean close to everything such as shopping, transport and beach.
Stayed 3 nights in May 2025

4/10 Poor

ian

Disliked: Cleanliness
Room was not cleaned for 4 days. No new towels. Ran out of toilet paper.
Stayed 4 nights in Mar 2025

2/10 Terrible

William

Travelled with family, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
They had no idea we had reservations for over 2wks and I confirmed it a week before we showed up. Then I showed the staff our reservations and they put us in the room that we reserved. About 30mins later the same staff that checked us in and showed us to our room shows up with a manager (that’s want she called him) he was telling me, that we did not pay enough for the room we paid for and we were been moved to a smaller room. the Staff tried to explain to him that we were in the right room, and he wanted more money to stay in the room we were in. Then I said I was reaching out to Expedia and he walked away upset. then about 20mins later the same lady that checked us in and came with the Manager, came back to apologies for his behavior and to reassure us we were in the right room. Then the TV had 1 Channel and everything was in a language we had to use our phones to translate. No shower curtains, we paid for a room with A/C and is was on for 16hrs on high and never got below 27 degrees. Nothing is as advertised.
Stayed 1 night in Feb 2025

2/10 Terrible

SIN

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

2/10 Terrible

Thierry

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
The hotel is not what is advertised. Had to ask for housekeeping which was only once over 6 days and not properly done. Discovered another guest in my room who was able to open my room with his room's key. Single bed room and bathroom not well designed, and poor condition (no fan and aircon).
Stayed 6 nights in Sep 2024

8/10 Good

Verified traveller

Liked: Room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Benoît

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

6/10 Okay

Hnamuko

Stayed 7 nights in Apr 2025