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4.6 out of 5

"Super convenient location; close to shops, restaurants and the marina. Lovely staff, simple and clean rooms with everything we needed for our stay. ... " More

By a verified traveller on Sun 12 Jul 2020

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Hotel Description

Hotel Nelson puts you in the heart of Nelson Bay, steps from d'Albora Marinas Nelson Bay and within a 15-minute stroll of Nelson Bay Golf Club. Highlights at this motel include a restaurant, an outdoor swimming pool, and free self parking.

You can enjoy LCD TVs with satellite channels, and all 39 rooms feature free WiFi, hair dryers, and phones. Refrigerators, microwaves, and room service make in-room dining convenient. Select Comfort beds and down comforters welcome you to a good night's rest, and other nice touches include free toiletries. Irons/ironing boards and desks are also available. Housekeeping is available on request.

The café, Little Nel Cafe, is open for breakfast and lunch. The motel's own bar/lounge is a nice place to enjoy a drink. Business amenities include a conference center and a meeting room. Other amenities include free WiFi in public areas, a fitness center, and a coffee shop/café. Cooked-to-order breakfast is available daily between 8 AM and 11 AM. There's also the convenience of free parking nearby.

Places within a 30-minute walk of this 4-star Nelson Bay motel include Dutchies Beach and Tomaree National Park.

Queen Room, Garden View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$153* Per night/room 3 Aug. - 4 Aug.

Apartment, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 4 Max

Family Room

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Deluxe Apartment

Bed Count 1 King Bed Maximum Occupancy 4 Max

Family Room, Garden View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Family Room Acc

Bed Count 1 Twin Bed Maximum Occupancy 4 Max

Hotel Nelson ratings based on 466 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel Nelson

Everyone (205) Couples (177) Students (1) Family (78)
5 out of 5
Super convenient location; close to shops, restaurants and the marina. Lovely staff, simple and clean rooms with everything we needed for our stay. The only negative is that our room was right above the cafe and we could hear them playing music/making coffee from about 7am.

Posted by , from Canberra on 12 Jul. 2020

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5 out of 5

Posted by on 7 Jul. 2020

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5 out of 5
Very clean. Staff are excellent, very helpful. Location to restaurants, hotel very good.

Posted by , from Sydney on 5 Jul. 2020

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Comment from Hotel Management

7 Jul. 2020 by Sarah

Hi Maz, Thankyou for taking the time to provide feedback on your stay at Hotel Nelson recently. We are pleased to hear you found the staff exceptionally helpful this is something we pride ourselves on. We look forward to seeing you again soon.

5 out of 5

Posted by on 22 Jun. 2020

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5 out of 5
Great rooms with great views and only a short walk across the road to the marina.

Posted by , from Sydney on 10 Jun. 2020

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Comment from Hotel Management

17 Jun. 2020 by Sarah

Hi Emily, We are happy to hear you enjoyed your recent stay at Hotel Nelson. We are glad you used our location to your advantage and got out and walked down to the marina & local restaurants. We look forward to seeing you again soon.

5 out of 5
We had a 2 nite stay and could not fault anything. Would recommend this Hotel to all.

Posted by , from Newcastle on 8 Jun. 2020

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Comment from Hotel Management

9 Jun. 2020 by Sarah

Hi Deb & Mick, Thankyou for your recent review of Hotel Nelson. We are so pleased you enjoyed your stay with us & we hope to welcome you back soon.

5 out of 5

Posted by on 6 Jun. 2020

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5 out of 5
We liked everything, the check in receptionist was very helpful

Posted by on 28 Mar. 2020

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4 out of 5
Room was nice, however most hotels have TV in bedroom too and also a fan

Posted by , from Central Coast NSW on 23 Mar. 2020

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Comment from Hotel Management

9 Jun. 2020 by Sarah

Hi Bec, Thankyou for your review of your stay at Hotel Nelson. Please be assured to contact the hotel directly when making a booking to stay with us as a few of our One Bedroom apartments do have a TV in the loungeroom as well as the kitchen.

5 out of 5
Good size room, lovely staff, great location walking distance to everything you need, will definitely stay here again.

Posted by on 7 Mar. 2020

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Property Features

Hotel Nelson offers its guests an outdoor pool and a fitness center. Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A terrace, tour/ticket assistance, and barbecue grills are also featured at the business-friendly Hotel Nelson . Self parking is free. A complete renovation of Hotel Nelson was completed in April 2018. This 4-star Nelson Bay motel is smoke free.

  • 1 building
  • 39 guestrooms or units
  • 3 levels
  • Built in 1975
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Charging station for electric cars
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free parking nearby

Transport

  • Airport: Newcastle, NSW (NTL-Williamtown) (34.3 km / 21.3 mi)
  • Parking: Free self parking

Room Amenities

Hotel Nelson offers 39 accommodations with hair dryers and irons/ironing boards. Select Comfort beds feature down comforters. LCD televisions come with premium satellite channels. Refrigerators and microwaves are provided. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Housekeeping is provided on request.

  • Select Comfort beds
  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Electric kettle
  • Down blanket
  • Housekeeping (on request)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 8 AM to 11 AM.

Little Nel Cafe - This café serves breakfast, lunch, and light fare. Guests can enjoy alfresco dining (weather permitting).

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 8 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 7:30 AM - 8 PM. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7:30 AM - 8 PM.
Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 15.0 per stay.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Minimum Spring Break check-in age is 18 years old. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.Contactless check-out is available.

  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Debit cards not accepted
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 5 and AUD 25 per person (approximately)
  • Late check-out fee: AUD 20 (subject to availability)
  • Crib (infant bed) fee: AUD 15.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Nelson Resort
  • The Nelson Resort Nelson Bay, Port Stephens
  • Hotel Nelson
  • The Nelson Resort
  • Hotel Nelson Motel
  • Hotel Nelson Nelson Bay
  • Hotel Nelson Motel Nelson Bay

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.