4.6 out of 5

"Great hotel in the perfect location, friendly and helpful staff. Gorgeous heated pool. Delicious restaurant. " More

By a verified traveller on Sun 02 Sep 2018

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Hotel Description

Hotel Nelson puts you in the centre of Nelson Bay, 0.9 km (0.6 mi) from Dutchies Beach and 1.9 km (1.2 mi) from Tomaree National Park. Highlights at this motel include a restaurant, an outdoor swimming pool and free self parking.

All 39 rooms feature LCD TVs with satellite channels, and you can enjoy free WiFi, hairdryers and phones. In-room dining is easy with amenities like fridges, microwaves and room service. Nice touches to enhance your stay include free toiletries, while pillowtop beds and down comforters invite a good night's rest. Irons/ironing boards and desks are also available.

The café, Little Nel Cafe, is open for breakfast and lunch. For a drink, you can stop by the motel's own bar/lounge. Business amenities include a conference centre and a meeting room. Added amenities include free WiFi in public areas, a fitness centre and a coffee shop/café. Each morning cooked-to-order breakfast is served between 8 AM and 11 AM. There's also the convenience of free parking nearby.

Sights within a short walk of this 4-star Nelson Bay motel include d'Albora Marinas Nelson Bay and within a 15-minute walk you'll find Nelson Bay Golf Club.

Queen Room, Town View

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
AU$126 per night

Apartment, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 4 Max

Family Room

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

One Bedroom Apartment with Spa

Bed Count 1 King Bed Maximum Occupancy 4 Max

Family Room, Garden View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Family Room

Bed Count 1 Twin Bed Maximum Occupancy 4 Max

Hotel Nelson ratings based on 500 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel Nelson

Everyone (211) Couples (207) Students (1) Family (81)
5 out of 5
Fresh and new decor, location is great, value for money

Posted by on 19 Jun. 2019

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5 out of 5
The bed was one of the most comfortable Ive ever slept on away from home

Posted by on 12 Jun. 2019

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4 out of 5

Posted by on 8 Jun. 2019

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5 out of 5
Receptionist (Debbie) was excellent, gave great advice on local attractions and eateries. Bed was a bit too soft for me, but that is a personal preference. Great location, highly recommend.

Posted by on 15 May 2019

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4 out of 5

Posted by on 13 May 2019

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5 out of 5

Posted by on 12 May 2019

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4 out of 5
Great location. Reasonable rooms and friendly staff. Nice pool area and parking.

Posted by on 10 Apr. 2019

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5 out of 5
Excellent location, modern facilities, good quality toiletries, excellent cafe onsite for breakfast & lunch.

Posted by on 1 Apr. 2019

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2 out of 5
The property in the photos and the room that we got (Room 1) was no where near the same. The room was dated even though it appeared to be relatively updated a few years ago. The room overlooked the front of the hotel above “Little Nels”. It was relatively noisy from the restaurant and kitchen below when they were open. The room was not cleaned on the Saturday despite us leaving the “Please make up the room” sign on the door handle. Incidentally, we did have the “Do not disturb sign” only during breakfast then changed it after that. There would have been ample ability to see the sign especially as our room was right next to the cleaning and stock cupboard. It was ignored. The toilet seat was broken also and needs to be fixed. Even though it was raining, we didn’t hate staying in the room. We did go out when we could. The food at “Little Nel’s” for breakfast was good and well made for the cost. We enjoyed the breakfast considering much of the other places nearby weren’t great. Overall, would we return? Maybe not, but it’s just not what we expected. The front desk staff were absolutely nice to deal with. You offer free WIFI, but it doesn’t work. It is very slow to connect and has not viable internet capabilities. We ended up using our 4G devices which were much faster and more reliable.

Posted by on 20 Mar. 2019

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5 out of 5
Lovely pool, comfy beds, great location. Perfect weekend family room

Posted by on 17 Mar. 2019

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Property Features

Hotel Nelson offers its guests an outdoor pool and a fitness centre. Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Tour or ticket assistance, a BBQ, and a garden are also featured at the business-friendly Hotel Nelson . Free self parking is available. A complete renovation of Hotel Nelson was completed in April 2018. This 4-star Nelson Bay motel is smoke free.

  • 1 building
  • 39 guestrooms or units
  • 3 levels
  • Built in 1975
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Garden
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Free self parking , Free parking nearby


  • Airport: Newcastle, NSW (NTL-Williamtown) (34.3 km / 21.3 mi)
  • Parking: Free self parking

Room Amenities

Hotel Nelson offers 39 forms of air-conditioned accommodation with a hairdryer and an iron/ironing board. Pillowtop beds feature down comforters. LCD televisions come with premium satellite channels. Guests can make use of the in-room fridges and microwaves. This Nelson Bay motel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include free toiletries and blackout curtains. Housekeeping is provided on a daily basis.

  • Pillowtop beds
  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Premium channels
  • Fridge
  • Microwave
  • Electric kettle
  • Down blanket
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a cooked-to-order breakfast daily from 8 AM to 11 AM.

Little Nel Cafe – This café serves breakfast, lunch and light fare. Guests can enjoy al fresco dining (weather permitting).

Room service (during limited hours) is available.

Hotel Policies


  • Check-in time ends at 8 PM
  • Check-in time starts at 2 PM
  • Minimum check-in age is 18

Special check-in instructions:

The front desk is open daily from 7:30 AM - 8 PM.

The front desk at this property is open daily from 7:30 AM - 8 PM.


  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.


  • No pets allowed


Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Minimum Spring Break check-in age is 18 years old.

  • No rollaway/extra beds available
  • Parking height restrictions apply


Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 5 and AUD 25 per person (approximately)
  • Late check-out fee: AUD 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Nelson Resort
  • The Nelson Resort Nelson Bay, Port Stephens
  • Hotel Nelson
  • The Nelson Resort

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

National Rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.