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4.6 out of 5

"Great hotel central to Nelson bay, easy parking onsite. Accomodation is lovely with kitchenette including microwave and toaster, iron so everything yo ... " More

By a verified traveller on Tue 29 Dec 2020

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Hotel Description

Hotel Nelson places you in the center of Nelson Bay, within just a 5-minute stroll of d'Albora Marinas Nelson Bay and within 15 minutes of Nelson Bay Golf Club. Highlights at this motel include a restaurant, an outdoor swimming pool, and free self parking.

You can enjoy LCD TVs with satellite channels, and all 39 rooms feature free WiFi, hair dryers, and phones. Refrigerators, microwaves, and room service make in-room dining convenient. Select Comfort beds and down comforters welcome you to a good night's rest, and other nice touches include free toiletries. Irons/ironing boards and desks are also available. Housekeeping is available on request.

The café, Little Nel Cafe, is open for breakfast and lunch. The motel's own bar/lounge is a nice place to enjoy a drink. Business amenities include a conference center and a meeting room. Other amenities include free WiFi in public areas, a fitness center, and a coffee shop/café. Cooked-to-order breakfast is available daily between 8 AM and 11 AM. There's also the convenience of free parking nearby.

Places within a 30-minute walk of this 4-star Nelson Bay motel include Dutchmans Beach and Tomaree National Park.

Queen Room, Garden View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$162* Per night/room 31 Jan. - 1 Feb.

Apartment, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 4 Max

Family Room

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Deluxe Apartment

Bed Count 1 King Bed Maximum Occupancy 4 Max

Family Room, Garden View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Family Room Acc

Bed Count 1 Twin Bed Maximum Occupancy 4 Max

Hotel Nelson ratings based on 448 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel Nelson

Everyone (203) Couples (161) Students (1) Family (75)
5 out of 5

Posted by on 12 Jan. 2021

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Comment from Hotel Management

15 Jan. 2021 by Michelle, The Hotel Nelson

Thank you for your review

5 out of 5
Great hotel central to Nelson bay, easy parking onsite. Accomodation is lovely with kitchenette including microwave and toaster, iron so everything you need. Lovely comfortable beds, spacious rooms with balcony. Awesome outdoor heated pool with bbq area. Fantastic accomodation.

Posted by on 29 Dec. 2020

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Comment from Hotel Management

15 Jan. 2021 by Michelle, The Hotel Nelson

Hi, Thank you for your review. We are so pleased you enjoyed your stay and our property facilities. We hope to welcome you back to The Hotel Nelson again soon.

5 out of 5

Posted by on 22 Dec. 2020

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Comment from Hotel Management

15 Jan. 2021 by Michelle, The Hotel Nelson

Thank you for your review.

5 out of 5
Great location, nice clean rooms, helpful staff. Pool area was nice

Posted by , from Newcastle on 7 Nov. 2020

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Comment from Hotel Management

13 Nov. 2020 by Michelle, The Hotel Nelson

Hi Brad, Thank you for providing us your review. We are so pleased you enjoyed our facilities, and we were able to assist you during your stay. We hope to see you again soon.

5 out of 5
Location was fantastic. Easy walk everywhere. Bed was super comfortable

Posted by , from Silverdale NSW on 1 Nov. 2020

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Comment from Hotel Management

13 Nov. 2020 by Michelle, The Hotel Nelson

Hi Shar, Thank you for your review. We are so pleased you enjoyed your stay our found our beds to be super comfy! We hope all guests can enjoy a clean and comfortable getaway every time they visit Nelson Bay. We hope to welcome you back again soon.

5 out of 5

Posted by on 21 Oct. 2020

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Comment from Hotel Management

30 Oct. 2020 by Michelle

Thank you for reviewing our property. We hope to see you again.

3 out of 5

Posted by on 10 Oct. 2020

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Comment from Hotel Management

30 Oct. 2020 by Michelle

Thank you for reviewing our property. We hope to see you again.

5 out of 5
It was a beautiful stay. Warm pool and very good location

Posted by , from Sydney on 6 Oct. 2020

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Comment from Hotel Management

30 Oct. 2020 by Michelle

Hi Yasantha, Thank you for your review. We are pleased you enjoyed our facilities and your stay. We hope to see you again.

5 out of 5
I loved Hotel Nelson. It has a very central location so an easy walk to the marina, shops, cafe's etc. They also have an awesome heated pool as I found the ocean is so cold. The hotel was very clean and the bed comfy.

Posted by , from sydney on 27 Sep. 2020

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Comment from Hotel Management

30 Oct. 2020 by Michelle

Hi Mummakaz, Thank you so much for your review. We are so pleased you enjoyed our facilities and found the bedding and room clean and comfortable. We hope we can welcome you back again soon.

4 out of 5
Great location and lovely room. Free onsite parking albeit it was full on the Sat night so had to park next door.

Posted by , from Sydney on 21 Sep. 2020

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Comment from Hotel Management

30 Oct. 2020 by Michelle

Hi Debbie, Thank you for your review. We are so pleased you enjoyed your stay, although our apologies we did not have an available car space for you. Although we are lucky to have the council carpark next door, we do try to monitor our free onsite parking to allow all guests 1x vehicle to be parked during their stay. Thanks for your understanding and we hope to see you again.

Property Features

Hotel Nelson offers its guests an outdoor pool and a fitness center. Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A terrace, tour/ticket assistance, and barbecue grills are also featured at the business-friendly Hotel Nelson . Self parking is free. A complete renovation of Hotel Nelson was completed in April 2018. This 4-star Nelson Bay motel is smoke free.

  • 1 building
  • 39 guestrooms or units
  • 3 levels
  • Built in 1975
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Charging station for electric cars
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free parking nearby

Transport

  • Airport: Newcastle, NSW (NTL-Williamtown) (34.3 km / 21.3 mi)
  • Parking: Free self parking

Room Amenities

Hotel Nelson offers 39 accommodations with hair dryers and irons/ironing boards. Select Comfort beds feature down comforters. LCD televisions come with premium satellite channels. Refrigerators and microwaves are provided. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Housekeeping is provided on request.

  • Select Comfort beds
  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Electric kettle
  • Down blanket
  • Housekeeping (on request)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 8 AM to 11 AM.

Little Nel Cafe - This café serves breakfast, lunch, and light fare. Guests can enjoy alfresco dining (weather permitting).

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 8 PM

Special check-in instructions:

The front desk is open daily from 7:30 AM - 8 PM. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7:30 AM - 8 PM.
Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 15.0 per stay.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Minimum Spring Break check-in age is 18 years old. This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

  • No rollaway/extra beds available
  • Parking height restrictions apply
  • Debit cards not accepted
  • Staffed front desk
  • Security system
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 5 and AUD 25 per person (approximately)
  • Late check-out fee: AUD 20 (subject to availability)
  • Crib (infant bed) fee: AUD 15.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Nelson Resort
  • The Nelson Resort Nelson Bay, Port Stephens
  • Hotel Nelson
  • The Nelson Resort
  • Hotel Nelson Motel
  • Hotel Nelson Nelson Bay
  • Hotel Nelson Motel Nelson Bay

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.