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4.5 out of 5

"After a week of travelling around and doing all the touristy things it was so nice to have the opportunity to relax and just enjoy the property and th ... " More

By a verified traveller on Wed 03 Apr 2019

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Hotel Description

A romantic stay in Shannonvale awaits you at Mai Tai Resort. Within just a 10-minute stroll, you'll find Mowbray National Park and Mount Lewis National Park. Highlights at this guest house include in-room free WiFi, furnished patios, and LCD TVs.

DVD players, coffee/tea makers, and ceiling fans are featured in all 6 individually decorated rooms. Pillowtop beds and premium bedding welcome you to a good night's rest, and other nice touches include free toiletries. Minibars, safes, and hair dryers are also available.

This smoke-free guest house offers an outdoor pool, free WiFi in public areas, and a business center. Other amenities include laundry facilities, a 24-hour front desk, and a terrace. There's also the convenience of free self parking.

With a stay at this 4-star Shannonvale guest house, you'll be 16.7 km (10.4 mi) from Macrossan Street and 16.7 km (10.4 mi) from Four Mile Beach.

Executive Villa

Bed Count 2 King Beds Maximum Occupancy 4 Max

Deluxe Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Mai Tai Resort ratings based on 13 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Mai Tai Resort

Everyone (4) Couples (9)
1 out of 5
Beware. I was surprised and disappointed that after a snap lockdown in Victoria and boarder closing in QLD no compensation was given or credit for a future stay. The request was unkindly dismissed. This was the first very negative experience I’ve had across three continents during this pandemic. The proprietor made our lockdown experience much more painful through our conversation.

Posted by on 30 Jul. 2021

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5 out of 5
After a week of travelling around and doing all the touristy things it was so nice to have the opportunity to relax and just enjoy the property and the view. The staff went out of their way to make my stay a highlight of my trip and I can’t wait to come back to relax.

Posted by on 3 Apr. 2019

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Comment from Hotel Management

15 Apr. 2019 by Anthony

Many thanks for your wonderful review and were be looking forward to your return.

4 out of 5

Quiet and peaceful

Pros: Away from the hustle and bustle of the tourist resorts.
Cons: The accomadation met our needs in comfort and service
Location: The location was central for us, where we could go north to the Daintree west to the Tablelands and south to Cairns & surrounds
Had a relaxing time in a perfect setting with very helpful and attendtiff owners.

Posted by , from Werribee Vic on 23 Aug. 2017

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Comment from Hotel Management

26 Aug. 2017 by Anthony

Thank you so much for your review

5 out of 5

Beautiful, tranquil oasis.

Location: It's 20 minutes from Port Douglas so it's not ideal if you want to be in the thick of it... but if you're looking for a quiet rainforest retreat...
The hosts are very affable, informative and caring. The beds are super comfy. The breakfasts are excellent. And the view is sublime.

Posted by , from Sydney on 12 Jul. 2017

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Comment from Hotel Management

15 Jul. 2017 by Anthony

Thanks Laurence for your review - hope to see you both in the Tropics again.

5 out of 5

Stunning

I would go back here in a heart beat, such a beautiful place to stay.

Posted by , from Brisbane on 8 Jan. 2017

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5 out of 5

Personal and Peaceful in a great location !!

Pros: Mai Tai was quiet with a nice garden outside our room with a day bed . There were only 3 other guest rooms so it was peaceful.
Location: Great location ! Only 10 mins to port douglas or Mossman with great restaurants and plenty to see and do .
We found Mai Tai to be a very personal experience with fantastic hosts !! A great location far enough away on the edge of the rainforest but close enough to port douglas and Mossman . It was exactly what my husband and I needed a peaceful place to chill with no kids !! The breakfast was just as amazing as the view !! Highly recommended and look forward to revisiting . Belinda and Darren

Posted by on 18 Oct. 2016

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Comment from Hotel Management

19 Oct. 2016 by Anthony

Thanks guys really appreciate you taking the time to review our property. Hope to see you both again.

5 out of 5

Beautiful location, friendly owners!

What a great stay! Great service, friendly, helpful, and the location was to die for!

Posted by , from Melbourne on 11 Aug. 2016

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Comment from Hotel Management

27 Aug. 2016 by Anthony

Thank you so much for taking the time to place a review ... all the best.

5 out of 5

Unusual boutique hotel

Pros: Small, personal and unusual ambiance with Balinese inspired decor that was tastefully implemented. Breakfast was excellent.
Cons: It would be nice if the catering could extend to dinner or have an arrangement with a local restaurant.
Location: Easy access to Mossman Gorge and only 10 minutes drive into Port Douglas.
Boutique hotel in nice location with excellent views. Personal service from very attentive staff made the stay extremely enjoyable. The only very minor annoyance was the traffic noise from the nearby road. There is not much traffic, particularly at night. Other than that, the resort is very tranquil and relaxing.

Posted by , from Melbourne on 20 Jul. 2016

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Comment from Hotel Management

20 Oct. 2016 by Anthony

Thanks for your review ... appreciate you taking the time.

4 out of 5

Mountain view treasure

Feels like you've taken a step into another country -Bali, rather than just to Queensland. A lovely change from conventional cool and clinical hotels. Amazing mountain view look out. Only downside was it's a bit too close to the road where trucks can be heard passing...

Posted by , from MD on 12 Aug. 2015

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Comment from Hotel Management

22 Jun. 2016 by Anthony

Many thanks for your wonderful review.

4 out of 5

Rainforest Hideaway

Mai Tai is the kind of place that really does grow on you. The first day you are there, it's a hotel, but by the end it's kind of more a home away from home. The staff are so lovely and friendly that like you are with friends as opposed to somewhere like a hotel. Beautiful views, lovely food and great company.

Posted by , from Melbourne on 9 Jun. 2015

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Comment from Hotel Management

22 Jun. 2016 by Anthony

Many thanks for your wonderful review.

Property Features

WiFi is free in public spaces. You'll find a business center on site. An outdoor pool, a terrace, and tour/ticket assistance are also featured at the romantic Mai Tai Resort. Free self parking is available. This 4-star Shannonvale guesthouse is smoke free.

  • 1 floor
  • 6 guestrooms or units
  • 3 buildings
  • Built in 2003
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Mai Tai Resort offers 6 air-conditioned accommodations with DVD players and minibars. Rooms open to furnished patios. These individually decorated and furnished accommodations include day beds. Pillowtop beds feature premium bedding. LCD televisions are featured in guestrooms. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include safes and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Private patio (furnished)
  • Pillowtop beds
  • Minibar
  • Day bed
  • LCD television
  • DVD player
  • Coffee maker
  • Luxury bedding
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board available
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted.

For guests' safety, the property includes a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place and guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • Minimum guest age is 18
  • Caters to adults only
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Hotel Names

  • Mai Tai Cassowary
  • Mai Tai Resort
  • Mai Tai Resort Cassowary
  • Tai Resort
  • Mai Tai Port Douglas
  • Mai Tai Hotel Port Douglas
  • Mai Tai Resort Guesthouse
  • Mai Tai Resort Shannonvale
  • Mai Tai Resort Guesthouse Shannonvale

You should know

  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
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Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.