8/10 Good
ANTHONY
Travelled with family
18 Aug 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although the hotel tries hard to reach the luxury bracket with the new spa and other facilities, it does not quite succeed. Most staff are friendly and helpful, the cleaning staff were particularly cheerful and the receptionists also. One of the senior receptionists was typical of a minority of staff who do not have a service ethos and in her case was unnecessarily rude to us and to other guests. It seemed that the staff were all rushed off their feet and that better
Training and a couple more would have helped things along. The breakfast was good but various ingredients including fruit had run out well before the end of service. The grounds are in need of maintenance. The pool area and spa are new if small, and the masseuse and staff very efficient. Room clean and bright. Food was reasonable in quality. Prices very high for a hotel of this quality. They do not have much competition yet in this area as a hotel with pool etc but if this changes they will need to up thr game.
ANTHONY
Stayed 3 nights in Aug 2025
