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The Pier Hotel

Property class: 3.5

Photo gallery for The Pier Hotel

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Reviews

7.6 out of 10
Good

Popular amenities

  • Free Wi-Fi
The current price is AU$101
includes taxes & fees
15 Sept - 16 Sept

Explore the area

View map
4 Grand Parade, Eastbourne, England, BN21 3EH
  • Place, Eastbourne Beach
    ‪1 min walk‬
  • Place, Eastbourne Pier
    ‪2 min walk‬
  • Place, Eastbourne Bandstand
    ‪6 min walk‬

Room options

View all photos for Standard Double Room, Sea View

A bed with a tufted headboard, white bedding, and two bedside tables.

Standard Double Room, Sea View

  • Sea view
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

10.0 out of 10
Exceptional
(3 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Single Room, Sea View

Desk, iron/ironing board (on request), free WiFi, bed sheets

Deluxe Single Room, Sea View

9.4 out of 10
Exceptional
(3 reviews)
  • Sea view
  • 11 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Single Room, 1 Single Bed

Desk, iron/ironing board (on request), free WiFi, bed sheets

Single Room, 1 Single Bed

10.0 out of 10
Exceptional
(1 review)
  • 9 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Room, Sea View

Deluxe Twin Room, Sea View

Deluxe Twin Room, Sea View

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Family Room

Family Room

Family Room

  • 16 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Family Room, Sea View

Family Room, Sea View

Family Room, Sea View

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Family Apartment

Family Apartment

Family Apartment

  • 35 sq m
  • 3 bedrooms
  • Sleeps 5
  • 1 Double Bed and 3 Single Beds
  • Free Wi-Fi

View all photos for Economy Single Room

Economy Single Room

Economy Single Room

9.0 out of 10
Wonderful
(4 reviews)
  • 10 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Basic Single Room

Desk, iron/ironing board (on request), free WiFi, bed sheets

Basic Single Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

Deluxe Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room, Sea View

Deluxe Double Room, Sea View

Deluxe Double Room, Sea View

8.0 out of 10
Very good
(1 review)
  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Twin Room, Sea View

A double bed with a headboard, a bedside table, and a window with curtains.

Standard Twin Room, Sea View

  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Single Room, Sea View

A hotel room with a bed, a bedside table, a lamp, and a window with curtains.

Standard Single Room, Sea View

  • Sea view
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Single Room

A hotel room with a bed, a chair, a window, and a wall-mounted light.

Standard Single Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

Basic Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Two Beds Flat

  • 20 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Double Bed
  • Free Wi-Fi

Room

  • Sleeps 10
  • Free Wi-Fi

Deluxe Double Room

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

About the area

Eastbourne

The Pier Hotel places you steps from Eastbourne Pier and within a short 5-minute stroll of Eastbourne Bandstand. Highlights at this beachfront hotel include in-room free WiFi and Smart TVs. .This beach hotel offers free WiFi in public areas. .Attractions within a 10-minute drive of this 3.5-property class Eastbourne City Centre hotel include South Downs National Park and Seven Sisters Country Park.

What's nearby

  • Eastbourne Beach - 1 min walk - 0.1 km
  • Eastbourne Pier - 2 min walk - 0.2 km
  • Eastbourne Bandstand - 6 min walk - 0.5 km
  • Congress Theatre - 13 min walk - 1.2 km
  • Devonshire Park Lawn Tennis Club - 15 min walk - 1.3 km

Getting around

  • Eastbourne Station - 12 min walk

Restaurants

  • ‪Drop In The Ocean - ‬9 min walk
  • ‪Waterfront Cafe Bar - ‬10 min walk
  • ‪Seafare Restaurant - ‬2 min walk
  • ‪The Crown & Anchor - ‬3 min walk
  • ‪Qualisea Fish Restaurant - ‬3 min walk

About this property

The Pier Hotel

WiFi is free in public spaces.

This Victorian Eastbourne hotel is smoke free.

  • 31 guestrooms or units
  • 3 levels
  • Front desk (limited hours)
  • No smoking on site
The Pier Hotel offers 31 accommodations with coffee/tea makers and a hairdryer. Smart televisions come with digital channels.

Bathrooms include baths or showers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access.

Similar properties

A coastal promenade with a sandy beach, a pedestrian path, and a Ferris wheel in the distance.
The Burlington Hotel
Eastbourne City Centre
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
3.9 out of 5, Good, 1,693 reviews
The price is AU$77
includes taxes & fees
24 Sept - 25 Sept
The Burlington Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Conveniences

  • Limited-hour front desk

Outdoors

  • On the beach

Accessibility

  • No lift

More

  • 3 floors
  • Smoking not allowed
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Late check-in fee: GBP 30 for check-in between 10:30 PM and 6:00 AM
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: GBP 20

Special check-in instructions

The front desk is open daily from 2:00 PM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests who may encounter issues with stairs should contact this property in advance. There are about 10 steps at the front door and 7 steps up or down after exiting the lift.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-in fee: GBP 30 for check-in between 10:30 PM and 6:00 AM
  • Late check-out fee: GBP 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

Property is also known as

Pier Hotel Eastbourne
Hotel The Pier Hotel Eastbourne
Eastbourne The Pier Hotel Hotel
The Pier Hotel Eastbourne
Pier Eastbourne
Hotel The Pier Hotel
Pier Hotel
Pier
The Pier Hotel Hotel
Pier Hotel Eastbourne
The Pier Hotel Eastbourne
The Pier Hotel Hotel Eastbourne

Frequently asked questions

What is the cancellation policy at The Pier Hotel?

The Pier Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Pier Hotel?

As of 9 Sept 2026, prices found for a 1-night stay for 2 adults at The Pier Hotel on 15 Sept 2026 start from AU$101, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to The Pier Hotel?

Yep, The Pier Hotel is a short 11-minute walk from Eastbourne Beach.

Is there a free airport shuttle available at The Pier Hotel?

No, The Pier Hotel does not offer an airport shuttle service.

What time are check-in & check-out at The Pier Hotel?

Check-in begins at 2:00 PM. Check-out time is 10:00 AM.

Are pets allowed at The Pier Hotel?

No, pets are not allowed.

The Pier Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 110 out of 321 reviews
Rating 8 - Good. 109 out of 321 reviews
Rating 6 - Okay. 50 out of 321 reviews
Rating 4 - Poor. 29 out of 321 reviews
Rating 2 - Terrible. 23 out of 321 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Sally

Liked: Cleanliness, staff & service, property conditions & facilities
Good value for money / very quiet and well located for the pier and beach - only criticism was that the bed was too soft for me - would stay here again though
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Esther

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very warm welcome and every effort made to make our stay comfortable. Friendly staff and happy yo answer questions about local amenities and offer advice.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Nazratun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in great location and its decent for a gate away , does the job
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

Wendy

Liked: Cleanliness, amenities
Good for a 1 night stay over as we were visiting family . Room is spacious and had all the basic amenities,mini fridge ,tea/coffee facilities, toiletries The room could do with a sprucing up ,wall paint peeling off in some places ,bathtub marks
Stayed 1 night in May 2026
Verified review

8/10 Good

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and view of the Pier. Also very close to the city centre as well. I hurt my back and the housekeeping staff was very helpful. Carrying my luggage to the car.
View from my room
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall all a good hotel just could be a bit more updated
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

DEBBIE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and comfortable. On arrival, I was made to feel welcome and the hotel policies explained in a friendly manner including the WiFi password. The room was cleaned during my stay and there were complimentary amenities left in reception for guests outside of normal hours . This was a nice touch to be able to get extra milk for coffee late at night. Lovely friendly staff ,and great security . The location of the property is excellent. I would return again .
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and good value for money
Stayed 4 nights in May 2024
Verified review

10/10 Excellent

andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location
Stayed 4 nights in Jan 2025
Verified review

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel would recommend
Stayed 1 night in Oct 2022
Verified review

2/10 Terrible

Shendon

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
As others have mentioned, bedbugs left me with an allergic bite needing a trip to a GP and the floors are warped on a 1.9 degree angle. Reception opens at 2-9 forcheck-in but thee are no facilties down stairs at any time, so it's just a room.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Theresa

Liked: Cleanliness, property conditions & facilities, room comfort

Very nice hotel

Nicely situated hotel, clean and comfortable with lovely helpful staff.
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely room, really nice staff, central to everything we went to.
Stayed 3 nights in Nov 2023
Verified review

8/10 Good

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely staff and hotel with character. Would stay again
Stayed 1 night in Aug 2023
Verified review

10/10 Excellent

Martin

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, close to the pier and the walkable distance for shopping
Stayed 1 night in Jun 2022
Verified review

8/10 Good

Leonard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

Went for 1 night good location High street a short walk.
Stayed 1 night in Dec 2022
Verified review

10/10 Excellent

Damian

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely and friendly staff, very clean hotel, fantastic service,thank you
Stayed 3 nights in Jul 2023
Verified review

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, lovely staff. Was greeted as we walked in and given a free upgrade - great price for stay
Stayed 1 night in Jul 2024
Verified review

8/10 Good

Brian

Perfect for a couple of days and well worth the money
Stayed 2 nights in Sep 2024
Verified review

10/10 Excellent

Kate

Liked: Cleanliness, staff & service
I had a great room and the staff were accommodating.
Stayed 1 night in Jul 2023
Verified review

8/10 Good

ROBERT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to evergthing Good location
Stayed 1 night in Nov 2023
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Extremely helpful and charming staff
Stayed 1 night in Apr 2024
Verified review

6/10 Okay

Ms Carolyn E

Liked: Room comfort
Disliked: Cleanliness

Great location

Location was perfect hotel just needs a little improvement in the rooms and housekeeping but exactly in the area we wanted
Stayed 3 nights in Aug 2022
Verified review

8/10 Good

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great for a short stay, plenty of room

Angela was welcoming and helpful, the gentleman on reception in the evening was really helpful too when we had a late query. Great location and what we needed for an overnight.
Stayed 1 night in Apr 2023
Verified review

8/10 Good

PETER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel .

Old hotel but looks to have been refurbished to a good standard .Room was overlooking the sea front and a good breakfast to start the day .Parking available with a hotel voucher at two pounds a day
Stayed 2 nights in Dec 2023