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4.6 out of 5

"Amazing resort and facilities, will definitely be returning " More

By a verified traveller on Wed 28 Oct 2020

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Hotel Description

A luxury stay in Pokolbin awaits you at Chateau Elan. You'll be 1.9 km (1.2 mi) from Bimbadgen Estate and 3.9 km (2.4 mi) from Moorebank Vineyard. Highlights at this boutique resort include a full-service spa, a restaurant, and an outdoor swimming pool.

All 80 individually furnished rooms feature LCD TVs with cable channels, and you can enjoy free WiFi, balconies or patios, and iPod docks. Dining in is an option with room service, and minibars provide refreshments. Pillowtop beds and premium bedding welcome you to a good night's rest, and other nice touches include designer toiletries. Wired Internet, DVD players, and coffee/tea makers are also available.

A day of pampering at Day Spa can include hot stone massages, aromatherapy, and hydrotherapy along with access to the mud bath and sauna. The restaurant, Legends Grill, is open for breakfast, lunch, and dinner. For a drink, you can stop by the resort's own bar/lounge. Enjoy the health club and spa tub as well as access to golf lessons and a driving range. 900 square feet (84 square meters) of event facilities include a meeting room, and other business amenities include a business center and limo/town car service. Additionally, you'll find free WiFi in public areas, a coffee shop/café, and laundry facilities. There's also free self parking, along with the convenience of an airport shuttle.

Attractions within a 10-minute drive of this 5-star Pokolbin resort include Hope Estate and Hunter Valley Gardens.

Shower King

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$159* Per night/room 2 Nov. - 3 Nov.

Villa Studio

Bed Count 1 King Bed Maximum Occupancy 2 Max

Villa Two Bedroom

Bed Count 2 King Beds Maximum Occupancy 4 Max

Spa Suite Courtyard

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, Golf View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Chateau Elan ratings based on 391 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Chateau Elan

Everyone (218) Couples (141) Family (28)
5 out of 5
Amazing resort and facilities, will definitely be returning

Posted by , from Tamworth on 28 Oct. 2020

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3 out of 5

Posted by on 27 Oct. 2020

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5 out of 5
It was such a beautiful spot, everything we had planned to do was within a 10-15min drive from the hotel.

Posted by on 19 Oct. 2020

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Comment from Hotel Management

19 Oct. 2020 by Chateau Elan Guest Services

Thank you for your feedback, we are delighted you enjoyed your experience with us and hope you will return to The Chateau Elan at The Vintage, Hunter Valley and The Vintage Golf Club soon.

4 out of 5
I really enjoyed the open green spaces, plenty of places to eat and drink. Good food, great service. The bed and room were very comfortable. They were also excellent with COVID and really took it seriously which I really appreciated.

Posted by , from Sydney on 18 Oct. 2020

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Comment from Hotel Management

19 Oct. 2020 by Chateau Elan Guest Services

Thank you for your feedback, we are delighted you enjoyed your experience with us and hope you will return to The Chateau Elan at The Vintage, Hunter Valley and The Vintage Golf Club soon.

5 out of 5
Perfect location, the rooms were lovely and overlooked the golf course. I would highly recommend. Chateau Elan definitely exceeded our expectations.

Posted by , from Lake Macquarie on 6 Oct. 2020

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Comment from Hotel Management

20 Oct. 2020 by Chateau Elan Guest Services

Thank you for your feedback, we are delighted you enjoyed your experience with us and hope you will return to The Chateau Elan at The Vintage, Hunter Valley and The Vintage Golf Club soon.

5 out of 5
Room was really nice, clean, had everything we needed. The food was good, wine was amazing, and the service was great. Will be back.

Posted by , from Sydney on 5 Oct. 2020

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Comment from Hotel Management

20 Oct. 2020 by Chateau Elan Guest Services

Thank you for your feedback, we are delighted you enjoyed your experience with us and hope you will return to The Chateau Elan at The Vintage, Hunter Valley and The Vintage Golf Club soon.

4 out of 5
Enjoyable stay. Dine in meal options very limited.

Posted by , from Sydney on 3 Oct. 2020

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Comment from Hotel Management

20 Oct. 2020 by Chateau Elan Guest Services

Thank you for taking the time to review our Resort. We value your feedback and will use this as part of our continual effort to improve the quality of the overall experience we strive to provide. We hope for the opportunity to welcome you back to The Chateau Elan at The Vintage, Hunter Valley and The Vintage Golf Club again.

4 out of 5
We loved it. Very nice room and very friendly staff.

Posted by on 29 Sep. 2020

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Comment from Hotel Management

21 Oct. 2020 by Chateau Elan Guest Services

Thank you for your feedback, we are delighted you enjoyed your experience with us and hope you will return to The Chateau Elan at The Vintage, Hunter Valley and The Vintage Golf Club soon.

3 out of 5
We found the property a bit tired. It seems there has not been much spent to upgrade in recent times and the rooms were a little dark.

Posted by on 23 Aug. 2020

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4 out of 5

Posted by on 20 Aug. 2020

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Property Features

Chateau Elan offers its guests a full-service spa, an outdoor pool, and a health club. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Business amenities include a business center, a meeting room, and limo/town car service. Event space at this resort measures 900 square feet (84 square meters). A spa tub, a terrace, and tour/ticket assistance are also featured at the luxury Chateau Elan. Self parking is free. This 5-star Pokolbin resort is smoke free.

  • 80 guestrooms or units
  • 2 levels
  • 11 buildings
  • 900 sq ft of conference space
  • 84 sq m of conference space
  • Built in 2010
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business facilities
  • 1 conference room
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi , Wired Internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Newcastle, NSW (NTL-Williamtown) (71.6 km / 44.5 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Chateau Elan offers 80 accommodations with iPod docking stations and DVD players. Rooms open to balconies or patios. Each accommodation is individually furnished. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. LCD televisions come with premium cable channels and pay movies. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Private balcony or patio
  • Pillowtop beds
  • Minibar
  • IPod dock
  • In-room dining (limited hours)
  • HD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • DVD player
  • Coffee maker
  • Egyptian cotton linens
  • Pillow options
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Unique furnishings
  • Connecting rooms available

Food & Drink

Legends Grill - This restaurant serves breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 17
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Mud bath in spa
  • Sauna in spa
  • Spa tub in spa
  • Massages
  • Hot stone massage
  • Prenatal massage
  • Steam room in spa
  • Sports massage

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 11:00 PM

Special check-in instructions:

The front desk is open daily from 7:00 AM - 11:00 PM. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7:00 AM - 11:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are available for AUD 20.0 per day.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Personal protective equipment, including gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.Individually-wrapped food options are available for breakfast and lunch.

  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • No gap period between guests' stays
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wired Internet: AUD 19.95 per 24-hour period (rates may vary)
  • Crib (infant bed) fee: AUD 20.0 per day
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Chateau Elan Hunter
  • Chateau Elan Hunter Valley
  • Chateau Elan Hunter Valley Hotel Rothbury
  • Chateau Elan Hunter Valley Rothbury
  • Chateau Hunter Valley
  • Elan Chateau Hunter Valley
  • Elan Hunter Valley
  • Hunter Valley Chateau
  • Hunter Valley Chateau Elan
  • Chateau Elan Hunter Valley Greater Newcastle/Rothbury
  • Chateau Elan Hotel Rothbury
  • Chateau Elan Rothbury
  • Chateau Elan Hotel Pokolbin
  • Chateau Elan Pokolbin
  • Chateau Elan Resort Pokolbin
  • Chateau Elan Resort
  • Chateau Elan Pokolbin
  • Chateau Elan Resort Pokolbin

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.