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4.4 out of 5

"Excellent stay. Had to race off for an emergence the staff came to help and get us on our way quickly. Before that everyone was amazing from the recep ... " More

By a verified traveller on Fri 23 Jul 2021

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Hotel Description

A luxury stay in Pokolbin awaits you at Chateau Elan At The Vintage. You'll be 1.9 km (1.2 mi) from Bimbadgen Estate and 3.9 km (2.4 mi) from Moorebank Vineyard. Highlights at this boutique resort include a full-service spa, a restaurant, and an outdoor swimming pool.

All 80 individually furnished rooms feature LCD TVs with cable channels, and you can enjoy free WiFi, balconies or patios, and iPod docks. Dining in is an option with room service, and minibars provide refreshments. Pillowtop beds and premium bedding welcome you to a good night's rest, and other nice touches include designer toiletries. Wired Internet, DVD players, and coffee/tea makers are also available.

A day of pampering at Day Spa can include hot stone massages, aromatherapy, and hydrotherapy along with access to the mud bath and sauna. The restaurant, Legends Grill, is open for breakfast, lunch, and dinner. For a drink, you can stop by the resort's own lounge bar. Enjoy the health club and spa tub as well as access to golf lessons and a driving range. 900 square feet (84 square meters) of event facilities include a meeting room, and other business amenities include a business center and limo/town car service. Additionally, you'll find free WiFi in public areas, a coffee shop/café, and a snack bar/deli. There's also free self parking, along with the convenience of an airport shuttle.

Attractions within a 10-minute drive of this 5-star Pokolbin resort include Hope Estate and Hunter Valley Gardens.

King Studio with Shower

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$168* Per night/room 5 Aug. - 6 Aug.

Villa Studio

Bed Count 1 King Bed Maximum Occupancy 2 Max

Two Bedroom Villa Apartment

Bed Count 2 King Beds Maximum Occupancy 5 Max

Spa Suite Courtyard View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Spa Suite Golf View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Spa Suite Resort View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Chateau Elan At The Vintage ratings based on 306 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Chateau Elan At The Vintage

Everyone (209) Couples (72) Family (14)
5 out of 5
Excellent stay. Had to race off for an emergence the staff came to help and get us on our way quickly. Before that everyone was amazing from the reception to the staff at the near by bar/restaurant. The rooms were excellent plenty of room. Clean tidy and even in a single had room for two young kids. Hope to return soon.

Posted by on 23 Jul. 2021

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Comment from Hotel Management

24 Jul. 2021 by Front Desk

Thank you for your review. We are really pleased to hear your time with us was such an enjoyable experience. Thank you for your recognition of the efforts made by the team to provide service to you and your family with medical assistance during your stay. We look forward to welcoming you back to The Chateau Elan at The Vintage, Hunter Valley and The Vintage Golf Club soon.

5 out of 5
Beautiful location. Top notch accomodation.

Posted by on 16 Jun. 2021

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Comment from Hotel Management

16 Jun. 2021 by Front Desk

Thank you for your feedback, we are delighted you enjoyed your experience with us and hope you will return to The Chateau Elan at The Vintage, Hunter Valley and The Vintage Golf Club soon.

5 out of 5
Location on golf course and natural beauty of the area.First class accomodation and facilities.

Posted by on 14 Jun. 2021

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Comment from Hotel Management

15 Jun. 2021 by Front Desk

Thank you for your kind review. We are delighted our golf course setting, accommodation and facilities exceeded your expectations and you thoroughly enjoyed your experience with us. We hope you will return to The Chateau Elan at The Vintage, Hunter Valley and The Vintage Golf Club soon.

5 out of 5
We were absolutely blown away by the villas, so much more than we expected. Such a stunning property and beautiful villas. All the staff were so friendly and went out of there way to help with any enquiries. Will definitely be staying here again!

Posted by on 13 Jun. 2021

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Comment from Hotel Management

15 Jun. 2021 by Front Desk

Thank you for your feedback, we are delighted you enjoyed your experience with us and look forward to your return to The Chateau Elan at The Vintage, Hunter Valley and The Vintage Golf Club soon.

1 out of 5
Below average accommodation. Plain rooms and horrible staff. We had a horrific

Posted by on 5 Jun. 2021

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Comment from Hotel Management

12 Jun. 2021 by Front Desk

Thank you for your review. We are sorry your time with us did not meet your expectations, and are disappointed your experience was not to the high standards as many of our other reviews we receive reflect. We hope for the opportunity to welcome you back to The Chateau Elan at The Vintage, Hunter Valley and The Vintage Golf Club again.

3 out of 5
No

Posted by on 3 Jun. 2021

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4 out of 5
Comfortable bed and lovely private courtyard area. Very limited onsite dining options for accommodation that is located quite remotely.

Posted by on 24 May 2021

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Comment from Hotel Management

27 May 2021 by Front Desk

Thank you for your feedback. We are very pleased you enjoyed your stay with us overall and you enjoyed the courtyard setting of your accommodation. Our Legends Restaurant is open daily for breakfast and dinner, with other excellent Hunter Valley restaurants located very close by to our central location. We hope for the opportunity to welcome you back to The Chateau Elan at The Vintage, Hunter Valley and The Vintage Golf Club again.

5 out of 5
Beautiful facilities and location

Posted by on 24 May 2021

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Comment from Hotel Management

26 May 2021 by Front Desk

Thank you for your feedback and 5 star review. We are delighted you enjoyed your experience with us and hope you will return to The Chateau Elan at The Vintage, Hunter Valley and The Vintage Golf Club soon.

5 out of 5
Large room, quiet location.

Posted by on 23 May 2021

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Comment from Hotel Management

26 May 2021 by Front Desk

Thank you for your feedback and 5 star review. We are delighted you enjoyed your experience with us and hope you will return to The Chateau Elan at The Vintage, Hunter Valley and The Vintage Golf Club soon.

5 out of 5
💖 the experience very peaceful clean

Posted by on 17 May 2021

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Comment from Hotel Management

19 May 2021 by Front Desk

Thank you for your feedback and 5 star rating. We are delighted you enjoyed your experience with us and hope you will return to The Chateau Elan at The Vintage, Hunter Valley and The Vintage Golf Club soon.

About the Chateau Elan At The Vintage

Location Vintage Drive, Pokolbin, NSW 2320

Property Features

Chateau Elan At The Vintage offers its guests a full-service spa, an outdoor pool, and a health club. Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Business amenities include a business center, a meeting room, and limo/town car service. Event space at this resort measures 900 square feet (84 square meters). A spa tub, a terrace, and tour/ticket assistance are also featured at the luxury Chateau Elan At The Vintage. Self parking is free. This 5-star Pokolbin resort is smoke free.

  • 80 guestrooms or units
  • 2 levels
  • 11 buildings
  • 900 sq ft of conference space
  • 84 sq m of conference space
  • Built in 2010
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Business facilities
  • 1 conference room
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi , Wired Internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Newcastle, NSW (NTL-Williamtown) (71.6 km / 44.5 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Chateau Elan At The Vintage offers 80 accommodations with iPod docking stations and DVD players. Rooms open to balconies or patios. Each accommodation is individually furnished. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. LCD televisions come with premium cable channels and pay movies. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

  • Private balcony or patio
  • Pillowtop beds
  • Minibar
  • IPod dock
  • In-room dining (limited hours)
  • HD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • DVD player
  • Coffee maker
  • Egyptian cotton linens
  • Pillow options
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Safe
  • Designer toiletries
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Unique furnishings
  • Connecting rooms available

Food & Drink

Legends Grill - This restaurant serves breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 17
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Mud bath in spa
  • Sauna in spa
  • Spa tub in spa
  • Massages
  • Hot stone massage
  • Prenatal massage
  • Steam room in spa
  • Sports massage

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 11:00 PM

Special check-in instructions:

The front desk is open daily from 7:00 AM - 11:00 PM. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7:00 AM - 11:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are available for AUD 20.0 per day.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards. Cash is not accepted.

For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Personal protective equipment, including gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer. Individually-wrapped food options are available for breakfast and lunch.

  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • No gap period between guests' stays
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wired Internet: AUD 19.95 per 24-hour period (rates may vary)
  • Crib (infant bed) fee: AUD 20.0 per day
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Chateau Elan Hunter
  • Chateau Elan Hunter Valley
  • Chateau Elan Hunter Valley Hotel Rothbury
  • Chateau Elan Hunter Valley Rothbury
  • Chateau Hunter Valley
  • Elan Chateau Hunter Valley
  • Elan Hunter Valley
  • Hunter Valley Chateau
  • Hunter Valley Chateau Elan
  • Chateau Elan Hunter Valley Greater Newcastle/Rothbury
  • Chateau Elan Hotel Rothbury
  • Chateau Elan Rothbury
  • Chateau Elan Hotel Pokolbin
  • Chateau Elan Pokolbin
  • Chateau Elan Resort Pokolbin
  • Chateau Elan
  • Chateau Elan At The Vintage Resort
  • Chateau Elan At The Vintage Pokolbin
  • Chateau Elan At The Vintage Resort Pokolbin

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.