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Best Western Plus Berkshire Hills Inn & Suites

2.5 star property
Hotel with free breakfast, near Hancock Shaker Village

Photo gallery for Best Western Plus Berkshire Hills Inn & Suites

Lobby sitting area
Suite, Multiple Beds, Non Smoking, Fireplace (with Sofabed)
Property amenity
Property amenity
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Laundry
  • 24/7 front desk
  • Housekeeping
The current price is AU$128
includes taxes & fees
4 Jan - 5 Jan 2026

Explore the area

View map
1350 W Housatonic St, Pittsfield, MA, 01201
  • Place, Hancock Shaker Village
    ‪2 min drive‬
  • Place, Bousquet Ski Area
    ‪5 min drive‬
  • Place, Colonial Theater
    ‪6 min drive‬
  • Airport, Pittsfield, MA (PSF-Pittsfield Municipal)
    ‪4 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

In-room safe, individually decorated, individually furnished, desk

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(19 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Fridge
LCD TV
Blackout curtains
Shower/bath combination
Private bathroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

In-room safe, individually decorated, individually furnished, desk

Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

7.2 out of 10
Good
(5 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Fridge
LCD TV
Blackout curtains
Shower/bath combination
Private bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking, Fireplace (with Sofabed)

Suite, Multiple Beds, Non Smoking, Fireplace (with Sofabed)

Suite, Multiple Beds, Non Smoking, Fireplace (with Sofabed)

Highlights

Individually furnished
Individually decorated
Air conditioning
Fridge
LCD TV
Blackout curtains
Shower/bath combination
Private bathroom
  • Sleeps 6
  • 1 King Bed, 1 Double Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

In-room safe, individually decorated, individually furnished, desk

Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

Highlights

Individually furnished
Individually decorated
Air conditioning
Fridge
LCD TV
Blackout curtains
Shower/bath combination
Private bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave

In-room safe, individually decorated, individually furnished, desk

Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave

Highlights

Individually furnished
Individually decorated
Air conditioning
Fridge
LCD TV
Blackout curtains
Shower/bath combination
Private bathroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(24 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Fridge
LCD TV
Blackout curtains
Shower/bath combination
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

In-room safe, individually decorated, individually furnished, desk

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.0 out of 10
Very good
(1 review)

Highlights

Individually furnished
Individually decorated
Air conditioning
Fridge
LCD TV
Blackout curtains
Shower/bath combination
Private bathroom
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

In-room safe, individually decorated, individually furnished, desk

Suite, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

8.0 out of 10
Very good
(3 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Fridge
LCD TV
Blackout curtains
Shower/bath combination
Private bathroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

In-room safe, individually decorated, individually furnished, desk

Suite, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

Highlights

Individually furnished
Individually decorated
Air conditioning
Fridge
LCD TV
Blackout curtains
Shower/bath combination
Private bathroom
  • Sleeps 4
  • 1 King Bed

Suite-1 King 1 Double, Non-Smoking, 2 Room, Fireplace, Sofabed, Microwave And Refrigerator, Wi-Fi

  • Sleeps 6

Suite-1 King 2 Double Beds, Non-Smoking, 2 Room, Sofabed, Microwave and Refrigerator, Wi-Fi

  • Sleeps 6

Suite-1 King Bed, Non-Smoking, Sofabed, Work Desk, Microwave and Refrigerator, Wi-Fi

  • Sleeps 4

View all photos for Suite-1 King Bed, Non-Smoking, Sofabed, Whirlpool, Fireplace, Microwave and Refrigerator, Wi-Fi

In-room safe, individually decorated, individually furnished, desk

Suite-1 King Bed, Non-Smoking, Sofabed, Whirlpool, Fireplace, Microwave and Refrigerator, Wi-Fi

  • Sleeps 4

Accessible-2 Double, Mobility Accessible, Bathtub, Microwave and Refrigerator, Wi-Fi, Non-Smoking

  • Sleeps 4

2 Double Beds, Non-Smoking, Microwave and Refrigerator, Work Desk, Wi-Fi

  • Sleeps 4

Accessible-Suite 1 King Bed, Mobility Accessible, Roll In Shower, Sofabed, Microwave And Refrigerator, Wi-Fi, Non-Smoking

  • Sleeps 4

1 King Bed, Non-Smoking, Microwave and Refrigerator, Work Desk, Wi-Fi

  • Sleeps 2

Accessible-Suite 1 King Bed, Mobility Accessible, Bathtub, Sofabed, Microwave And Refrigerator, Wi-Fi, Non-Smoking

  • Sleeps 4

About the area

Pittsfield

At Best Western Plus Berkshire Hills Inn & Suites, you'll be 2.9 km (1.8 mi) from Hancock Shaker Village and 4.1 km (2.6 mi) from Bousquet Ski Area. Highlights at this hotel include a complimentary breakfast, free self-parking and a 24-hour business centre. .This business-friendly hotel offers free WiFi in public areas and a fitness centre, and has a business centre. Other amenities include a snack bar/deli, coffee/tea in a common area and laundry facilities. Bring your pet along and take advantage of this property's pet-friendly amenities, such as an off-lead area. There's also the convenience of free RV/bus/truck parking. .Sights within a 20-minute drive of this Pittsfield hotel include Colonial Theater and The Mount.

What's nearby

  • Hancock Shaker Village - 2 min drive - 2.9 km
  • Balderdash Cellars - 3 min drive - 4.3 km
  • Bates Memorial State Park - 4 min drive - 4.4 km
  • Bousquet Ski Area - 5 min drive - 3.6 km
  • Colonial Theater - 6 min drive - 5.8 km

Getting around

  • Pittsfield Intermodal Transportation Center - 6 min drive
  • Albany, NY (ALB-Albany Intl.) - 49 min drive

Restaurants

  • ‪Market 32 by Price Chopper - ‬9 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Dunkin' - ‬3 min drive
  • ‪Guido's Fresh Marketplace - ‬8 min drive
  • ‪Parkside - ‬4 min drive

About this property

Best Western Plus Berkshire Hills Inn & Suites

Hotel with free breakfast, near Hancock Shaker Village
There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. A 24-hour business centre and a meeting room are available. Event space at this hotel measures 362 square feet (34 square metres) and includes conference space. A fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Best Western Plus Berkshire Hills Inn & Suites. Self parking is free.

This Pittsfield hotel is smoke free.

  • 1 building
  • 59 guestrooms or units
  • 3 levels
  • 362 sq ft of conference space
  • 34 sq. m of conference space
  • Built in 2001
  • Buffet breakfast (free)
  • Deli
  • Ski lift tickets
  • Business centre (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Corner/local shop
  • Outdoor picnic space
  • Gift shop
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Water dispenser
Best Western Plus Berkshire Hills Inn & Suites offers 59 accommodations with a safe and coffee/tea makers. Each accommodation is individually furnished and decorated. 37-inch LCD televisions come with premium digital channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Pittsfield hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Games
  • Gym
  • Ski passes
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 362 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in hallways
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2001
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per day
  • Only dogs are allowed
  • An off-lead area is available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cots (infant beds) are available for USD 10.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
Tax ID - C0001582360
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 21 years old. The tax ID number is C0001582360. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • Up to 4 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Best Western Berkshire
Best Western Berkshire Hills
Best Western Berkshire Hills Inn
Best Western Berkshire Hills Inn Pittsfield
Best Western Berkshire Hills Pittsfield
Best Western Berkshire Inn
Best Western Plus Berkshire Hills Inn Pittsfield
Best Western Plus Berkshire Hills Inn
Best Western Plus Berkshire Hills Pittsfield
Best Western Plus Berkshire Hills
Best Western Berkshire Hills Hotel Pittsfield
Ramada Limited Hotel Pittsfield
Best Western Plus Berkshire Hills Inn Suites
Best Western Berkshire Hills Inn Suites
Plus Berkshire Hills & Suites
Best Western Plus Berkshire Hills Inn & Suites Hotel
Best Western Plus Berkshire Hills Inn & Suites Pittsfield
Best Western Plus Berkshire Hills Inn & Suites Hotel Pittsfield

Frequently asked questions

Is parking available at Best Western Plus Berkshire Hills Inn & Suites?

Yep, Best Western Plus Berkshire Hills Inn & Suites has a free self car park and free RV/bus/truck parking.

How much does it cost to stay at Best Western Plus Berkshire Hills Inn & Suites?

As of 15 Dec 2025, prices found for a 1-night stay for 2 adults at Best Western Plus Berkshire Hills Inn & Suites on 4 Jan 2026 start from AU$128.25, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Best Western Plus Berkshire Hills Inn & Suites family-friendly?

You bet! With amenities such as a corner/local shop and laundry facilities, as well as cots/infant beds in the guestrooms, it's no surprise that Best Western Plus Berkshire Hills Inn & Suites is a hit with families.

Does Best Western Plus Berkshire Hills Inn & Suites serve breakfast?

Sure does, complimentary buffet breakfast is on offer on weekdays from 6:30 AM to 9:30 AM and weekends from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Best Western Plus Berkshire Hills Inn & Suites?

No, Best Western Plus Berkshire Hills Inn & Suites does not offer an airport shuttle service.

What time are check-in & check-out at Best Western Plus Berkshire Hills Inn & Suites?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Best Western Plus Berkshire Hills Inn & Suites?

Dogs are welcome at Best Western Plus Berkshire Hills Inn & Suites, with dog exercise areas on offer.

Best Western Plus Berkshire Hills Inn & Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 482 out of 1001 reviews
Rating 8 - Good. 345 out of 1001 reviews
Rating 6 - Okay. 121 out of 1001 reviews
Rating 4 - Poor. 30 out of 1001 reviews
Rating 2 - Terrible. 23 out of 1001 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Doug

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Van was wonderful at check in. Had a great recommendation for dinner at the Roasted Garlic in town. Super helpful after a long day driving.
Stayed 1 night in Sep 2025

8/10 Good

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Sep 2025

10/10 Excellent

Andrew

Stayed 1 night in Sep 2025

10/10 Excellent

Frances A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great breakfast!

I love that this hotel includes hot and cold breakfast choices. Today, there were scrambled eggs, bacon and French toast. Four types of juice. Also snacks in convenience center, and some frozen entrees on hand!
Stayed 1 night in Sep 2025

6/10 Okay

Amber

Liked: Staff & service
Staff was very friendly and extremely efficient! Hotel is ok, good enough to stay for one night to see a Tanglewood show. Property has a nice lawn & parking. Diner is only thing in walking distance, but there is absolutely beautiful nature close by, a solid dive bar in Pittsfield (Bei Tempi), and downtown Lenox is maybe a 10 minute drive.
Stayed 1 night in Aug 2025

8/10 Good

Paul

Stayed 1 night in Aug 2025

10/10 Excellent

Frances

Liked: Amenities
I stayed at this hotel last summer, and I was happy to come back. The front desk staff are very nice. They have convenience items available near the front desk, as well as regular and frozen foods. Full breakfast is served 6:30 - 9:30 am, and it's a feature I look for.
Stayed 1 night in Sep 2025

10/10 Excellent

Douglas M.

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were super helpful. Bright, cheerful, and professional. Positive experience all around.
Stayed 1 night in Aug 2025

10/10 Excellent

laurie

Travelled with partner
Liked: Amenities
Roomy room
Stayed 1 night in Aug 2025

8/10 Good

Sari

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean hotel. Good value for price Parking a bit tight.
Stayed 1 night in Aug 2025

6/10 Okay

madeleine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly people at Best Western., but breakfast lacked choices or I would say the food should have been at the breakfast area sooner than later...
Stayed 1 night in Aug 2025

2/10 Terrible

Lauren

Stayed 1 night in Aug 2025

6/10 Okay

Hannah

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

4/10 Poor

Jun

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was terrible. The baked goods were stale, and the hot food (French toast, eggs, and sausage patties) was dried up.
Stayed 1 night in Aug 2025

6/10 Okay

Lijuan

Liked: Cleanliness
Disliked: Staff & service
The buffet breakfast
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great stay. Staff were super friendly. Comfy beds. Great area
Stayed 4 nights in Aug 2025

6/10 Okay

Jacqueline

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Always comfortable and great customer service.

Comfortable bed. Great service as always. Don't stay anywhere else when I have to travel to the Berkshires.
Stayed 2 nights in Aug 2025

8/10 Good

EDWARD

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was well maintained. Breakfast was ok. We stayed two nights but we were disappointed as the wasn't any maid service to make bed or fresh towels.
Stayed 2 nights in Aug 2025

6/10 Okay

Kerri

Liked: Cleanliness, staff & service, property conditions & facilities
Poor wifi, Nothing around, limited parking
Stayed 1 night in Aug 2025

4/10 Poor

Stephanie, Westbury

Travelled with partner
Disliked: Amenities
We checked in and found dirty towels and used coffee pods in the room. We had to ask three times over two days to get clean towels and coffee pods. Staff was inconsistent…some were accommodating while others were dismissive. Would not stay here again.
Stayed 6 nights in Aug 2025

6/10 Okay

Steven

Disliked: Staff & service
Sheets and garbage bags in hallway. Disgusting
Stayed 1 night in Aug 2025

10/10 Excellent

Kenneth R.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean rooms and excellent staff.
Stayed 2 nights in Jul 2025

6/10 Okay

Jill

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
The room was freezing when we walked in and could not control the ac. Later, the carpeting was wet. The person at the front desk moved us to another room.
Stayed 1 night in Aug 2025

6/10 Okay

Ruth

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Property is in need of spiffing up and deep cleaning, particularly carpets. wall paper peeling around air conditioner, mold present. Dust on lamps and on main ice machine. Open dumpster outside our window. Mold in bottom of room ice container issues with sink stopper. The three issues we submitted to management were promptly addressed. Liked the quiet and proximity to Tanglewood. Overpriced for value.
Stayed 1 night in Aug 2025