The Ramsey Hotel & Convention Center

3.0 star property
Pet-friendly hotel connected to the convention centre in Pigeon Forge with free breakfast

Photo gallery for The Ramsey Hotel & Convention Center

Indoor pool
Interior entrance
Bar (on property)
Interior entrance
Bar (on property)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Bar
  • Laundry
The current price is AU$375
includes taxes & fees
27 Sept - 28 Sept

Explore the area

View map
3230 Parkway, Pigeon Forge, TN, 37868
  • LeConte Center at Pigeon Forge
    ‪11 min walk‬
  • Dolly Parton's Stampede Dinner Attraction
    ‪2 min drive‬
  • Island at Pigeon Forge
    ‪3 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪67 min drive‬

Room options

Deluxe King with Sleeper Sofa

8.8 out of 10
Excellent
(34 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
TV
Hypo-allergenic bedding
Renovated in 2024
  • 31 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

King Bed Mini-Suite with Jacuzzi & Fireplace

7.8 out of 10
Good
(10 reviews)

Highlights

Soundproofed
Fireplace
Private indoor hot tub
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
TV
  • Sleeps 3
  • 1 King Bed

Two Bedroom Family Suite

8.0 out of 10
Very good
(4 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
TV
Hypo-allergenic bedding
Renovated in 2024
  • Sleeps 8
  • 1 King Bed, 2 Queen Sofa Beds, 1 Queen Bed and 1 Large Twin Sofa Bed

Superior King with Sleeper Sofa

7.0 out of 10
Good
(7 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
TV
Hypo-allergenic bedding
Renovated in 2024
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Single Room, 1 Bedroom, Roll-in Shower, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
TV
Hypo-allergenic bedding
Renovated in 2024
  • Sleeps 3
  • 1 Queen Bed

Choice Queen with Wet Bar & Sleeper Sofa

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
TV
Hypo-allergenic bedding
Renovated in 2024
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

Standard Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(176 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
TV
Hypo-allergenic bedding
Renovated in 2024
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Pigeon Forge

You'll be connected to the convention centre at The Ramsey Hotel & Convention Center, and within a 30-minute stroll of LeConte Center at Pigeon Forge and Dolly Parton's Stampede Dinner Attraction. Highlights at this hotel include free buffet breakfast, an indoor swimming pool and free self-parking. .For a drink, you can stop by the hotel's own lounge bar. Enjoy the 24-hour gym and Hot tub. 18801 square feet (1747 square metres) of event facilities include 6 meeting rooms and a conference centre, and other business amenities include a 24-hour business centre. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and coffee/tea in a common area. Each morning free breakfast is served. There's also the convenience of free RV/bus/truck parking. .With a stay at this Downtown Pigeon Forge hotel, you'll be 1.9 km (1.2 mi) from Island at Pigeon Forge and 4 km (2.5 mi) from Titanic Museum.

What's nearby

  • LeConte Center at Pigeon Forge - 11 min walk - 1.0 km
  • Dolly Parton's Stampede Dinner Attraction - 2 min drive - 1.8 km
  • Island at Pigeon Forge - 3 min drive - 2.7 km
  • Dollywood - 4 min drive - 3.0 km
  • Titanic Museum - 5 min drive - 4.5 km

Getting around

  • Alcoa - Knoxville Airport (TYS) - 55 min drive

Restaurants

  • ‪Old Mill Restaurant - ‬9 min walk
  • ‪Margaritaville - ‬3 min drive
  • ‪McDonald's - ‬12 min walk
  • ‪JT Hannah's Kitchen - ‬2 min walk
  • ‪Reagan's House of Pancakes - ‬17 min walk

About this property

The Ramsey Hotel & Convention Center

Pet-friendly hotel connected to the convention centre in Pigeon Forge with free breakfast
The Ramsey Hotel & Convention Center offers its guests an indoor pool, Access to hot tub, and a 24-hour fitness centre. There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 6 meeting rooms. Event space at this hotel measures 18801 square feet (1747 square metres) and includes a conference centre. A terrace, barbecue grills, and a vending machine are also featured at the business-friendly The Ramsey Hotel & Convention Center. Limited free parking is available on a first-come, first-served basis. A complete renovation of The Ramsey Hotel & Convention Center was completed in February 2024.

This Pigeon Forge hotel is smoke free.

  • 1 building
  • 206 guestrooms or units
  • 5 levels
  • 18801 sq ft of conference space
  • 1747 sq. m of conference space
  • Built in 1982
  • Buffet breakfast (free)
  • Business centre (24 hours)
  • Conference centre
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
The Ramsey Hotel & Convention Center offers 206 air-conditioned accommodations with complimentary bottles of water and coffee/tea makers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. Premium cable televisions are provided. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on a daily basis.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site parking (max 1 space per unit)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • 24-hour pool access
  • Evening entertainment
  • Hot tub
  • Indoor pool
  • Piano
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room cot
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 6 meeting rooms
  • Computer station
  • Conference centre (18,801 square foot of space)

Outdoors

  • Barbecue grill
  • Firepit
  • In a nature reserve
  • In the mountains
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Pool hoist on site
  • Smooth flooring in room
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1982
  • Fireplace in lobby
  • Renovated entire property - February 2024
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 36-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 4:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests with vehicles towing a caravan must contact the property in advance. Parking for vehicles with caravans is limited to 1 space per room, and caravans cannot exceed 24 feet (7.3 metres) in length. There is a fee of USD 75 (tax not included) for caravan parking. Due to any extenuating circumstances at the time of your stay, caravan parking may be subject to availability.

Renovations and closures

The following facilities are closed on Monday and Sunday:
  • Bar/lounge

Access methods

Staffed front desk

Pets

  • Pets: USD 40.00 per pet, per night, plus a deposit of USD 250.00 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 40 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 250.00 per stay
  • Pet fee: USD 40.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Parties and events are allowed on site
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards and cash. Parties and events are allowed on site. 
    For guests' safety, the property includes a carbon monoxide detector, a smoke detector and window guards in all accommodation.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access is available 24 hours a day.
  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel PIGEON FORGE
Ramsey Hotel Pigeon Forge
PIGEON FORGE Holiday Inn
Holiday Inn Pigeon Forge Hotel Pigeon Forge
Holiday Inn Pigeon Forge Hotel
Ramsey Pigeon Forge
Ramsey Hotel Sevierville
Ramsey Sevierville
Ramsey Hotel
Holiday Inn Pigeon Forge
The Ramsey
The Ramsey & Convention Center
The Ramsey Hotel & Convention Center Hotel
The Ramsey Hotel & Convention Center Pigeon Forge
The Ramsey Hotel & Convention Center Hotel Pigeon Forge

Frequently asked questions

What is the cancellation policy at The Ramsey Hotel & Convention Center?

The Ramsey Hotel & Convention Center offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Ramsey Hotel & Convention Center?

As of 10 Sept 2025, prices found for a 1-night stay for 2 adults at The Ramsey Hotel & Convention Center on 27 Sept 2025 start from AU$375.49, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Ramsey Hotel & Convention Center?

Yep, The Ramsey Hotel & Convention Center has a free self car park and free RV/bus/truck parking. Onsite parking is limited (max 1 space per unit).

Does The Ramsey Hotel & Convention Center have a pool?

The Ramsey Hotel & Convention Center has an indoor pool. The pool is open 24 hours.

What makes The Ramsey Hotel & Convention Center a romantic place to stay?

1 hot tub and romance packages, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at The Ramsey Hotel & Convention Center.

Is The Ramsey Hotel & Convention Center family-friendly?

You bet! With amenities such as laundry facilities and a charcoal grill, as well as free infant beds in the guestrooms, it's no surprise that The Ramsey Hotel & Convention Center is a hit with families.

Does The Ramsey Hotel & Convention Center serve breakfast?

Yep, our visitors give top marks to the free buffet breakfast here! Available daily from 7:00 AM to 10:00 AM, this is the spot to fuel up for a day full of adventure.

Is there a free airport shuttle available at The Ramsey Hotel & Convention Center?

No, The Ramsey Hotel & Convention Center does not offer an airport shuttle service.

What time are check-in & check-out at The Ramsey Hotel & Convention Center?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Reviews

The Ramsey Hotel & Convention Center Reviews

8.4

Very good

8.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 666 out of 1227 reviews
Rating 8 - Good. 267 out of 1227 reviews
Rating 6 - Okay. 158 out of 1227 reviews
Rating 4 - Poor. 69 out of 1227 reviews
Rating 2 - Terrible. 67 out of 1227 reviews

Reviews

2/10 Terrible

April

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
They are in the process of remodeling which wouldn’t have been bad if I would have known. The pictures make it look a lot better than what it is. Would not stay here again.
Stayed 1 night in Jun 2025

10/10 Excellent

Daniela

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was spectacular. I love the pool area and breakfast in the morning the most.
Stayed 2 nights in May 2025

10/10 Excellent

David

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Have stayed here twice and will continue to. Lovely place. Wonderful hospitality. Perfect for families with children. Absolutely love this hotel!
Stayed 1 night in Jun 2025

4/10 Poor

Roy

Stayed 1 night in Jun 2025

10/10 Excellent

Sharon

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property, inside and out, was very pleasant, there was plenty of parking space. The staff was very friendly and helpful, made you feel at home. My ONLY concern was the cleaning people. Don't get me wrong, the do an excellent job, the room eas perfect. They talk very loudly in the hallway early in the morning and woke me up both of the days I was there. Just a small thing I guess for most. Other than that, the stay was perfect and I'd probably stay again if I'm in that area. Overall I'd rate this place at a 100.
Stayed 2 nights in Jun 2025

10/10 Excellent

Austin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Josh

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels I've stayed at. Top notch area for the entrance and dining room. A lot of effort put into the little extras
Stayed 3 nights in May 2025

6/10 Okay

Edis

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Good location but very outdated room that was not very clean.
Stayed 2 nights in May 2025

10/10 Excellent

jeffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms
Stayed 8 nights in May 2025

8/10 Good

Joshua

Stayed 3 nights in May 2025

6/10 Okay

Paul

Liked: Cleanliness, room comfort

Good and bad

The hotel is nice and some good updates. Room was nice but fireplace didn’t work, which is why we got the room. Asked front desk and they got it going first morning and it didn’t work again. Breakfast was big but they couldn’t keep up even on a Friday morning. Asked staff to change over card to CC since I had deposit on debt and they didn’t do it after asking twice. These are all little things really it was clean, safe and comfy.
Stayed 3 nights in May 2025

10/10 Excellent

Joanna, Reynoldsburg

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This is a beautiful hotel. Online pictures did not lie. The kids had fun every night in the pool while watching a movie. The jacuzzi never let us down. So much to do in the surrounding area, which you could walk to or take the trolley. The staff showed non stop hospitality. If you dont know, this is a Christian owned hotel. Every room has a bible opened to Psalms 119 and a travelers prayer. We really loved everything about this hotel. The breakfast was hot and coffee fresh all day. Its a must stay. Unable to post the tons of photos we took.
Stayed 5 nights in May 2025

10/10 Excellent

Javier

Liked: Cleanliness, amenities, property conditions & facilities
Loved it
Stayed 2 nights in May 2025

10/10 Excellent

Randall

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

6/10 Okay

Dennis

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
most uncomfortable beds ever!
Stayed 2 nights in May 2025

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Would come back
Stayed 1 night in Apr 2025

6/10 Okay

Kelly

Liked: Property conditions & facilities
It was a decent place to stay. The walls in the rooms were gross. But the beds, rooms in general, and hotel were clean. Kids loved the pool. It was very convenient to the ballpark
Stayed 2 nights in May 2025

2/10 Terrible

Sarah May

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was not the nicest when checking us in. The trip was for my boyfriend’s birthday and I paid extra $50 to have them set up the room and get him a birthday card and note. They bought balloons from the dollar store and cupcakes from the convenience store. Our rooms were not cleaned. People kept stealing our DND sign. It was not a pleasant experience.
Stayed 2 nights in May 2025

10/10 Excellent

Jeanette, Spartanburg

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Best place to stay in the Smokies. Very friendly staff, comfortable rooms with comfortable beds and pillows. Very clean, quiet, nice shower, lots of sitting room in the common areas. Nice variety of hot foods for breakfast and healthy options as well. Pool and patio areas were very nice. The staff were wonderful and friendly
Stayed 2 nights in May 2025

10/10 Excellent

Kaitlen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was perfect for a family with young kids! The breakfast was great and the pool was fun. Highly recommend and will be returning.
Stayed 3 nights in May 2025

4/10 Poor

Brian

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Outdated. Dirty
Stayed 2 nights in May 2025

8/10 Good

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel just wish the breakfast was a little better.
Stayed 2 nights in May 2025

10/10 Excellent

Warren

Liked: Cleanliness, staff & service, property conditions & facilities
We will be back
Stayed 1 night in May 2025

10/10 Excellent

Genora

Liked: Cleanliness, staff & service, property conditions & facilities
I gave this hotel 3 stars because my overall experience was good the front desk staff was amazing easy check in room was very nice, breakfast could have been a little better, but Ms. Judy was wonderful. The main issue I had was the bar I paid my tab which was $52.78 the bartender repeated my total to me, and I used my card. I tipped the bartender $10 I gave her two $5 bills. The bartender thanked me for the tip when I handed it to her. I woke up the morning of check out and I had a charge for $105.56 I called the front desk, and Paula was so nice and understanding because clearly this was a mistake. She took my information and gave it to their accountant, and she gave me a call and stated that I left that amount as a tip. There is no way I would leave a large tip like that for a party of 2 and that would have meant that I left a total of 62.78 as a tip absolutely not and she continued to tell me that she would speak to the bartender and if she decided they would refund my money but if would clearly be up to the bartender. I included this in my review to say just watch your charges closely. When I signed that slip there was no tip on there just a reminder to look a little closer.
Stayed 3 nights in May 2025

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was clean and comfortable. Breakfast was good and great location.
Stayed 3 nights in Apr 2025