4/10 Poor
Marcia
Travelled with partner
1 Nov 2025
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
This Hotel is in great need of an overhaul. There have been repairs done to the numerous roof leaks and other damages but they have been done poorly and further leaks have occurred after the repairs. We booked a jacuzzi room, and apparently they only have one. It is located on the first floor down a narrow hallway in which there was a large trash can catching water(?) leaking from the second floor. Upon opening the room, you enter a small kitchen. The cooktop shown in the pictures has been replaced by a smaller one and the installer had to cut out a piece of counter top to make it fit, but it was cut too small and left gaps between the counter and the cooktop. The furniture shown in the pictures was much older and dated and sagging from the time the pictures were made. The toilet was clogged and wouldn't flush. I returned to the desk after seeing the room. The front desk clerk had been friendly and welcoming but I told her that I didn't feel that the room was acceptible and she told me I had to cancel my reservation on Expedia. I asked if there was another room and she there was no other jacuzzi room and we'd have to cancel this room and go online to book another. By this time my husband came in and we discussed it and we decided to stay if the jacuzzi worked. The clerk offered me a plunger to get the toilet working. The jacuzzi worked but the water supply to the tub was very slow to fill the tub and took about a half hour to cover the jets. The breakfast was hot/acceptable
Marcia
Stayed 2 nights in Oct 2025
