Save

DoubleTree by Hilton Phoenix Mesa

Hotel with free parking, in the vicinity of Sloan Park

Where to?

Dates

June 2025

July 2025

Overview
Rooms
Location
Policies

Very good

Popular amenities

Bar
24/7 front desk
Breakfast available
Hot tub

includes taxes & fees

26 June - 27 June

Explore the area

1011 W Holmes Ave, Mesa, AZ, 85210

Golfland Sunsplash
‪2 min drive‬
Tempe Town Lake
‪8 min drive‬
Arizona State University
‪8 min drive‬
Phoenix, AZ (PHX-Sky Harbor Intl.)
‪16 min drive‬

Room options

Premium bedding, pillow-top beds, in-room safe, desk

Suite, Multiple Beds (2 KNG SALON SUITE INTERIOR)

Highlights

Air conditioning

Heating

Connecting rooms available

Free cots/infant beds

Fridge

Smart TV

Hypo-allergenic bedding

Premium bedding

Sleeps 4
2 King Beds

Suite, Multiple Beds

Highlights

Air conditioning

Heating

Connecting rooms available

Free cots/infant beds

Fridge

Smart TV

Hypo-allergenic bedding

Premium bedding

Sleeps 6
2 King Beds

Room, 2 Queen Beds, Accessible (Roll-In Shower, Mobility & Hearing)

Highlights

Air conditioning

Heating

Connecting rooms available

Free cots/infant beds

Fridge

Smart TV

Hypo-allergenic bedding

Premium bedding

Sleeps 4
2 Queen Beds

Junior Suite, 2 Queen Beds

Highlights

Separate sitting area

Air conditioning

Heating

Connecting rooms available

Free cots/infant beds

Fridge

Smart TV

Hypo-allergenic bedding

Sleeps 6
2 Queen Beds

Room, 2 Queen Beds

Highlights

Air conditioning

Heating

Connecting rooms available

Free cots/infant beds

Fridge

Smart TV

Hypo-allergenic bedding

Premium bedding

Sleeps 4
2 Queen Beds

High Floor, 2 Queens

Highlights

Air conditioning

Heating

Connecting rooms available

Free cots/infant beds

Fridge

Smart TV

Hypo-allergenic bedding

Premium bedding

Sleeps 4
2 Queen Beds

Presidential Suite, 1 King Bed

Highlights

Separate sitting area

Air conditioning

Heating

Connecting rooms available

Free cots/infant beds

Fridge

Smart TV

Hypo-allergenic bedding

Mountain view
Sleeps 2
1 King Bed

Junior Suite, 2 Queen Beds, Balcony

Highlights

Balcony

Separate sitting area

Air conditioning

Heating

Connecting rooms available

Free cots/infant beds

Fridge

Smart TV

Sleeps 4
2 Queen Beds

Suite, 1 Bedroom (Sedona)

Highlights

Separate sitting area

Air conditioning

Heating

Connecting rooms available

Free cots/infant beds

Fridge

Smart TV

Hypo-allergenic bedding

Sleeps 2
1 King Bed

Room, 1 King Bed, Accessible, Bathtub (Mobility)

Highlights

Air conditioning

Heating

Connecting rooms available

Free cots/infant beds

Fridge

Smart TV

Hypo-allergenic bedding

Premium bedding

Sleeps 2
1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower, Mobility & Hearing)

Highlights

Air conditioning

Heating

Connecting rooms available

Free cots/infant beds

Fridge

Smart TV

Hypo-allergenic bedding

Premium bedding

Sleeps 2
1 King Bed

Room, 1 King Bed

Highlights

Air conditioning

Heating

Connecting rooms available

Free cots/infant beds

Fridge

Smart TV

Hypo-allergenic bedding

Premium bedding

Sleeps 2
1 King Bed

High Floor, 1 King

Highlights

Air conditioning

Heating

Connecting rooms available

Free cots/infant beds

Fridge

Smart TV

Hypo-allergenic bedding

Premium bedding

Sleeps 2
1 King Bed

Junior Suite, 1 King Bed, Balcony

Highlights

Balcony

Separate sitting area

Air conditioning

Heating

Connecting rooms available

Free cots/infant beds

Fridge

Smart TV

Mountain view
Sleeps 2
1 King Bed

Junior Suite, 1 King Bed (Alcove)

Highlights

Separate sitting area

Air conditioning

Heating

Connecting rooms available

Free cots/infant beds

Fridge

Smart TV

Hypo-allergenic bedding

Sleeps 2
1 King Bed

Room, 1 King Bed with Sofa bed

Highlights

Air conditioning

Heating

Connecting rooms available

Free cots/infant beds

Fridge

Smart TV

Hypo-allergenic bedding

Premium bedding

Sleeps 4
1 King Bed and 1 Double Sofa Bed

Room, 2 King Beds, High Floor

Highlights

Air conditioning

Heating

Connecting rooms available

Free cots/infant beds

Fridge

Smart TV

Hypo-allergenic bedding

Premium bedding

Sleeps 4
2 King Beds

Room, Multiple Beds

Highlights

Air conditioning

Heating

Connecting rooms available

Free cots/infant beds

Fridge

Smart TV

Hypo-allergenic bedding

Premium bedding

Sleeps 4
2 King Beds

About the area

Mesa

At DoubleTree by Hilton Phoenix Mesa, you'll be 9 km (5.6 mi) from Sloan Park and 9.7 km (6 mi) from Arizona State University. Highlights at this hotel include a restaurant, an outdoor swimming pool and free self-parking. .The restaurant, The Resident, is open for breakfast. Atrium Bar is the hotel's own bar, serving drinks along with dinner. Enjoy the 24-hour gym, Hot tub and pool loungers as well as access to bike hire. Business amenities include 13 meeting rooms, a conference centre, and a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available on weekdays between 6:00 AM and 10:00 AM and on weekends between 6:00 AM and 11:00 AM. There's also the convenience of free extended parking. .Sights within a 10-minute drive of this 4-property class Mesa hotel include Tempe Town Lake and Chandler Fashion Center.

What's nearby

Golfland Sunsplash - 2 min drive - 3.1 km
Sloan Park - 7 min drive - 9.8 km
Tempe Town Lake - 8 min drive - 10.9 km
Arizona State University - 8 min drive - 10.6 km
Chandler Fashion Center - 9 min drive - 13.9 km

Getting around

Alma School / Main Street Station - 3 min drive
Sky Harbor International Airport (PHX) - 16 min drive

Restaurants

‪In-N-Out Burger - ‬8 min walk
‪Raising Cane's Chicken Fingers - ‬11 min walk
‪McDonald's - ‬18 min walk
‪Hibachi Grill Super Buffet - ‬14 min walk
‪Olive Garden - ‬12 min walk

About this property

DoubleTree by Hilton Phoenix Mesa

Hotel with free parking, in the vicinity of Sloan Park

DoubleTree by Hilton Phoenix Mesa offers its guests an outdoor pool, Access to hot tub, and a 24-hour fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business centre, 13 meeting rooms, and coworking spaces. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly DoubleTree by Hilton Phoenix Mesa. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Mesa hotel.

1 building

261 guestrooms or units

8 levels

2323 sq. m of conference space

Built in 1985

Deli

Poolside lounge chairs

Umbrellas for the pool

Charging station for electric cars

Business centre (24 hours)

Conference centre

Breakfast available (surcharge)

Dry cleaning

Self-service laundry

Front desk (24 hours)

Express check-out

Staff members are multilingual

Storage area for luggage

Front desk safe

Concierge

Wedding services available

Terrace

Garden

Gift shop

Newspapers in lobby (free)

Television in lobby

Bellhop

Lift

Smoking in designated areas

Bar or lounge

Coffee shop

Dining venue

DoubleTree by Hilton Phoenix Mesa offers 261 accommodations with laptop-compatible safes and a safe. Pillowtop beds feature premium bedding. 50-inch Smart televisions come with premium cable channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

This Mesa hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and portable fans. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Languages

English, German, Spanish

Similar properties

Pool
Hot tub
Breakfast included
Pet-friendly

includes taxes & fees

24 June - 25 June

Property amenities

Internet

Available in all rooms: WiFi (USD 10.95 per 24-hour period); wired internet (surcharge)
Available in some public areas: Free WiFi and wired internet

Parking and transport

Electric car charging station on site
Free uncovered self parking on site
Free extended parking on site
Free RV/bus/lorry parking on site
Wheelchair-accessible parking and van parking available
Onsite parking includes off-street options

Food and drink

Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; USD 12 to 17 per person
A bar/lounge
A coffee shop/cafe
A restaurant
Couples/private dining
Snack bar/deli

Restaurants on site

Atrium Bar
Starbucks
The Resident

Things to do

24-hour gym
9-hole adjacent golf course
Bicycle rentals
Hot tub
Outdoor pool
TV in common areas

Family friendly

Free cot
In-room refrigerator
Laundry facilities
Outdoor pool
Snack bar/deli

Conveniences

24-hour front desk
ATM
Free newspapers in lobby
Gift shop/newsstand
Laundry facilities
Luggage storage
Safe at front desk
Vending machine

Guest services

Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (on request)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Wedding services

Business services

13 meeting rooms
24-hour business centre
Computer station
Conference centre
Coworking space

Outdoors

Garden
Outdoor entertainment area
Outdoor furniture
Pool loungers
Pool umbrellas
Terrace
Vegetable garden

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
8 accessible parking spaces
Assistive listening devices
Handrails in stairways
Lift
Phone accessibility kit
Portable shower seat
Stair-free path to entrance
Vibrating pillow alarm
Visual fire alarm
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchair-accessible van parking
Wheelchairs on site

1 building
8 floors
Annual offsets purchased for at least 10% of carbon footprint
At least 10% of profits reinvested in community and sustainability
At least 80% lighting from LEDs
At least 80% of food locally-sourced
At least 80% organic food
Banquet hall
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Built in 1985
Comprehensive food waste policy
Comprehensive recycling policy
Designated smoking areas
Double-glazed windows
Local artist showcase
Local culture and ecosystem education
Locally-owned and organised tours and activities
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Reusable cups
Reusable tableware
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Blackout drapes
Free cot
Hypo-allergenic bedding
Pillowtop mattress
Premium bedding

Bathroom

Designer toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided

Entertainment

50-inch smart TV with premium cable channels
Pay films

Food and drink

Coffee/tea maker
Refrigerator

Air conditioning (climate-controlled)
Cleaning products are eco-friendly
Connecting rooms available
Desk
Eco-friendly toiletries
Electrical adapters
Energy-saving switches in guestrooms
Heating
Iron/ironing board
Laptop workspace
Laptop-compatible safe
LED lighting
Phone
Portable fan
Recycling
Safe
Water-efficient showers
Window screens

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 1:00 AM

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in and check-out are available

Late check-in subject to availability

Minimum check-in age - 21

Check-out

Check-out before noon

Contactless check-out

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets: USD 75 per accommodation, per stay
Only dogs and cats are allowed
Maximum 2 (weight limit: 75 lb per pet)

Children and extra beds

Children are welcome.

Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.

Rollaway/extra beds are available for USD 25.0 per night.

Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: approximately USD 12 to 17 per person
Fee for in-room wireless Internet: USD 10.95 per 24-hour period (rates may vary)
Fee for in-room wired Internet: USD 10.95 (rates may vary)
Pet fee: USD 75 per accommodation, per stay
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

This property uses a grey water recycling system

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards and cash. This property uses a grey water recycling system. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

Pool access available from 7 AM to 10 PM
Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Phoenix/Mesa

Hilton Phoenix/Mesa Hotel

Hilton Phoenix/Mesa Hotel Mesa

Hilton Phoenix/Mesa Mesa

Hilton Mesa

Hilton Phoenix East / Mesa Hotel Mesa

Hilton Phoenix/Mesa

DoubleTree by Hilton Phoenix Mesa Mesa

DoubleTree by Hilton Phoenix Mesa Hotel

DoubleTree by Hilton Phoenix Mesa Hotel Mesa

Frequently asked questions

What is the cancellation policy at DoubleTree by Hilton Phoenix Mesa?

DoubleTree by Hilton Phoenix Mesa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at DoubleTree by Hilton Phoenix Mesa?

As of 18 June 2025, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Phoenix Mesa on 26 June 2025 start from AU$193.71, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at DoubleTree by Hilton Phoenix Mesa?

Yep, DoubleTree by Hilton Phoenix Mesa has a free self car park, free extended parking and free RV/bus/truck parking.

Does DoubleTree by Hilton Phoenix Mesa have a pool?

DoubleTree by Hilton Phoenix Mesa has a pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 7 AM to 10 PM.

What makes DoubleTree by Hilton Phoenix Mesa a romantic place to stay?

1 hot tub and couples dining, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at DoubleTree by Hilton Phoenix Mesa.

Is DoubleTree by Hilton Phoenix Mesa family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that DoubleTree by Hilton Phoenix Mesa is a hit with families.

Does DoubleTree by Hilton Phoenix Mesa serve breakfast?

Yep, buffet brekkie is served on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:00 AM to 11:00 AM.

Is there a free airport shuttle available at DoubleTree by Hilton Phoenix Mesa?

No, DoubleTree by Hilton Phoenix Mesa does not offer an airport shuttle service.

Is there a bar or restaurant at DoubleTree by Hilton Phoenix Mesa?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at DoubleTree by Hilton Phoenix Mesa?

Check-in begins at 4:00 PM. Check-out time is noon.

Is there a golf course on site at DoubleTree by Hilton Phoenix Mesa?

There is a golf course next to DoubleTree by Hilton Phoenix Mesa.

DoubleTree by Hilton Phoenix Mesa Reviews

8.4

Very good

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

10/10 Excellent

Lydia

20 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

First time here and only for one night but it was nice and quiet. We had some appetizers and drinks and they were both delicious! Can’t wait to go back!

Stayed 1 night in Mar 2025

10/10 Excellent

Aaron

18 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Mar 2025

10/10 Excellent

Melissa

18 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities

It was a nice property. There were a lot of kids running around but that is due to baseball and not the hotels fault. It was easy and convenient to get to everything. I would definitely stay again.

Stayed 2 nights in Mar 2025

6/10 Okay

Tina

Travelled with partner

17 Mar 2025

Not what I expected for the price

Stayed 1 night in Mar 2025

4/10 Poor

Treva

Travelled with family

17 Mar 2025

Disliked: Cleanliness, staff & service, property conditions & facilities

They gave my room to someone else and gave me a cot. No hot water for shower. Noisest hotel ive ever stayed at. Kids running laps around the halls, playing tag up and down the elevator and halls. Pounding on our door at 11pm to be funny. Do not stay here if you want to sleep.

Stayed 1 night in Mar 2025

6/10 Okay

Verified traveller

15 Mar 2025

Liked: Cleanliness, property conditions & facilities, room comfort

Couple Vacation

The hotel was clean, quiet, and in a desirable area. Only down side is we paid for breakfast with our room and then was charged for breakfast on top of the room rate.

Stayed 1 night in Mar 2025

10/10 Excellent

David

12 Mar 2025

Stayed 2 nights in Mar 2025

8/10 Good

Eduardo

Travelled with family

11 Mar 2025

Liked: Amenities

Property was good

Stayed 3 nights in Mar 2025

8/10 Good

Karen

11 Mar 2025

Liked: Cleanliness, amenities, property conditions & facilities

Toilets were too low. Bed was comfortable, ventilation was good

Stayed 1 night in Mar 2025

6/10 Okay

Teresa, Azusa

Travelled with group

10 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Had a little issue but Bryan took care of it.

Stayed 3 nights in Mar 2025

10/10 Excellent

April

Travelled with family

7 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome service!

The girl at check in Friday night Feb 28 was so awesome!!!!! She gave us a welcome basket since my daughter was the bride. Very friendly and welcoming!! Thank you!!!

Stayed 2 nights in Feb 2025

10/10 Excellent

Megan

2 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Property was beautiful on the outside as well as the inside. Very clean and comfortable

Stayed 1 night in Feb 2025

10/10 Excellent

Jaime

1 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Excellent hotel

Stayed 2 nights in Feb 2025

10/10 Excellent

Karina

Travelled with family, Travelled with group

27 Feb 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Feb 2025

4/10 Poor

Valerie

23 Feb 2025

Disliked: Cleanliness

No hot water both nights. Would not recommend. Need a refund

Stayed 2 nights in Feb 2025

4/10 Poor

Li Ya

23 Feb 2025

Liked: Staff & service

Disliked: Cleanliness, amenities

It was unacceptable. My son slept all night on a bed with sheets full of female menstrual blood covered sheets. The hotel never bothered to check the bed or worse, they never changed the sheet from the previous tenants. Unfortunately, we didn’t noticed it until we woke up. Horrible.

10/10 Excellent

Nicholas

Travelled with group

17 Feb 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very friendly. Clean and beautiful. 2 Cookies given at check-in

Stayed 1 night in Feb 2025

2/10 Terrible

Verified traveller

15 Feb 2025

Disliked: Cleanliness, property conditions & facilities, room comfort

Broken toilet

Our room toilet was broken. We were informed that maintenance would not be in to fix it until the following day.

Stayed 1 night in Feb 2025

10/10 Excellent

Adam

15 Feb 2025

Stayed 2 nights in Jan 2025

8/10 Good

Verified traveller

Business traveller

13 Feb 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

All good, except for the beds

Service was outstanding. The beds are super-inconvenient in their positions. They are way too close to the wall on those sides. It is really difficult to get into the bed on that side.

Stayed 1 night in Feb 2025

6/10 Okay

Walter

8 Feb 2025

Stayed 2 nights in Jan 2025

10/10 Excellent

Bette

7 Feb 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great accomodations, great staff in breakfast area

Stayed 2 nights in Jan 2025

10/10 Excellent

Sarrina

Travelled with partner, Travelled with group

7 Feb 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Went for news years and we had a wonderful and great time. Room was nice a spacious we wil still there again. Oh and don’t forget bout the cookies mmmm gooddd.

Stayed 4 nights in Dec 2024

10/10 Excellent

Mayra

4 Feb 2025

Liked: Cleanliness

Stayed 1 night in Jan 2025

2/10 Terrible

Becky

Travelled with family

3 Feb 2025

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Irresponsible service

I reserved a room with a roll in shower. When I checked in no room was available. It was not noted in the requests from hotels.com. I could not use the shower until the brought a shower chair. I am a double amputee and stained my back and arms. Such a terrible experience.

Stayed 1 night in Jan 2025

DoubleTree by Hilton Phoenix Mesa

Photo gallery for DoubleTree by Hilton Phoenix Mesa

Reviews

Popular amenities

Explore the area

Room options

View all photos for Suite, Multiple Beds (2 KNG SALON SUITE INTERIOR)

Suite, Multiple Beds (2 KNG SALON SUITE INTERIOR)

Highlights

View all photos for Suite, Multiple Beds

Suite, Multiple Beds

Highlights

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower, Mobility & Hearing)

Room, 2 Queen Beds, Accessible (Roll-In Shower, Mobility & Hearing)

Highlights

View all photos for Junior Suite, 2 Queen Beds

Junior Suite, 2 Queen Beds

Highlights

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Highlights

View all photos for High Floor, 2 Queens

High Floor, 2 Queens

Highlights

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed

Highlights

View all photos for Junior Suite, 2 Queen Beds, Balcony

Junior Suite, 2 Queen Beds, Balcony

Highlights

View all photos for Suite, 1 Bedroom (Sedona)

Suite, 1 Bedroom (Sedona)

Highlights

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility)

Room, 1 King Bed, Accessible, Bathtub (Mobility)

Highlights

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower, Mobility & Hearing)

Room, 1 King Bed, Accessible (Roll-In Shower, Mobility & Hearing)

Highlights

View all photos for Room, 1 King Bed

Room, 1 King Bed

Highlights

View all photos for High Floor, 1 King

High Floor, 1 King

Highlights

View all photos for Junior Suite, 1 King Bed, Balcony

Junior Suite, 1 King Bed, Balcony

Highlights

View all photos for Junior Suite, 1 King Bed (Alcove)

Junior Suite, 1 King Bed (Alcove)

Highlights

View all photos for Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed

Highlights

View all photos for Room, 2 King Beds, High Floor

Room, 2 King Beds, High Floor

Highlights

View all photos for Room, Multiple Beds

Room, Multiple Beds

Highlights

You may also like

Marriott Phoenix Resort Tempe at The Buttes

About the area

Mesa

What's nearby

Getting around

Restaurants

About this property

DoubleTree by Hilton Phoenix Mesa

Languages

Similar properties

Hyatt Place Phoenix/Mesa

Hyatt Place Phoenix/Mesa

Property amenities

Internet

Parking and transport

Food and drink

Restaurants on site

Things to do

Family friendly