4/10 Poor
Bernice
Travelled with family
3 Jan 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
NOT RECOMMENDED. One of the worst resorts I’ve stayed at. You can get so much more for your money at other resorts nearby.
The location was in the middle of no where and if you want to go into town, you have to take a grab or bolt. There is a hotel shuttle but it’s only at 2pm and 6pm.
The “beach” is a dirty short strip of beach. You could walk the entire length in less than 3 mins.
The hotel overall is old and cobwebs every corner.
The staff are not helpful at all. Several times I had to struggle set up the beach umbrella myself while 5 staff members watched me from the bar.
The second night at around 11pm, while my senior parents were asleep - they woke to a banging on their room door with someone yelling “open the door” several times. Once opened, a hotel staff started yelling at my parents saying they are in the wrong room. After a few minutes my father checked the room number they were looking for and THEY were on the wrong floor!! After complaining to the front desk, nothing was done.
NEVER staying here again and would NOT recommend this resort to anyone.