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Radisson Blu Hotel Paris, Marne-la-Vallée

4.0 star property
Lakefront hotel with full-service spa and fitness centre

Photo gallery for Radisson Blu Hotel Paris, Marne-la-Vallée

Reception
Exterior
Golf
Premium bedding, minibar, in-room safe, desk
Indoor pool, pool loungers

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Spa
  • Gym
  • Parking available
The current price is AU$262
includes taxes & fees
22 June - 23 June

Explore the area

Map
40 Allee De La Mare Houleuse, Magny-le-Hongre, Seine-et-Marne, 77700
  • Val d'Europe Shopping Center
    ‪3 min drive‬
  • Val d'Europe
    ‪4 min drive‬
  • Disneyland® Paris
    ‪6 min drive‬
  • Paris (CDG-Roissy-Charles de Gaulle)
    ‪36 min drive‬

Room options

View all photos for Standard Room

Premium bedding, minibar, in-room safe, desk

Standard Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
Sofa bed
  • 30 sq m
  • Sleeps 3
  • 2 Single Beds OR 1 Queen Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
LCD TV
  • 70 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, Golf View

Premium bedding, minibar, in-room safe, desk

Premium Room, Golf View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
Sofa bed
  • 30 sq m
  • Golf view
  • Sleeps 3
  • 2 Single Beds OR 1 Queen Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
  • 60 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, Golf View (Premium)

Premium bedding, minibar, in-room safe, desk

Premium Room, Golf View (Premium)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
Sofa bed
  • 30 sq m
  • Golf view
  • Sleeps 4
  • 2 Single Beds OR 1 Queen Bed

View all photos for Family Room

Premium bedding, minibar, in-room safe, desk

Family Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
Sofa bed
  • 30 sq m
  • Sleeps 4
  • 2 Single Beds OR 1 Queen Bed

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Exterior

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About the area

Magny-le-Hongre

A family-friendly stay in Magny-le-Hongre awaits you at Radisson Blu Hotel Paris, Marne-la-Vallée. You'll be steps from Val d'Europe and 3.1 km (1.9 mi) from La Vallée Village. Highlights at this eco-friendly hotel include a full-service spa, a restaurant and an indoor swimming pool. .A day of pampering at SPA Volup'thé can include massages, body wraps and mani/pedis. The restaurant, La Verrière, is open for breakfast. Le Bar is the hotel's own bar, serving drinks along with light fare. Enjoy the gym, sauna and pool loungers as well as access to a driving range. 12917 square feet (1200 square metres) of event facilities include 32 meeting rooms and a conference centre, and other business amenities include a business centre. Plus you'll find free Wi-Fi in public areas, a snack bar/deli and coffee/tea in a common area. Buffet breakfast is available on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM. There's also self parking, along with the convenience of a free theme park shuttle. .With a stay at this 4-property class Magny-le-Hongre hotel, you'll be 3.2 km (2 mi) from SEA LIFE Val d'Europe and 3.2 km (2 mi) from Val d'Europe Shopping Center.

What's nearby

  • La Vallée Village - 2 min drive - 2.0 km
  • Val d'Europe Shopping Center - 3 min drive - 2.0 km
  • Val d'Europe - 4 min drive - 3.3 km
  • Walt Disney Studios Park - 4 min drive - 3.7 km
  • Disneyland® Paris - 6 min drive - 4.4 km

Getting around

  • Jossigny Montry-Conde Station - 6 min drive
  • Marne la Vallée-Chessy RER Station - 9 min drive
  • Roissy - Charles de Gaulle Airport (CDG) - 39 min drive

Restaurants

  • ‪Pret A Manger - ‬4 min drive
  • ‪Yacht Club - ‬5 min drive
  • ‪Captain's Quarters - ‬5 min drive
  • ‪Indiana Café Val d'Europe - ‬4 min drive
  • ‪Noura - ‬4 min drive

About this property

Radisson Blu Hotel Paris, Marne-la-Vallée

Lakefront hotel with full-service spa and fitness centre
Radisson Blu Hotel Paris, Marne-la-Vallée offers its guests a full-service spa, an indoor pool, and a sauna. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and 32 meeting rooms. Event space at this hotel measures 12917 square feet (1200 square metres) and includes a conference centre. A fitness centre, spa services, and a terrace are also featured at the family-friendly Radisson Blu Hotel Paris, Marne-la-Vallée. Parking is available for a fee.

This 4-star Magny-le-Hongre hotel is smoke free.

  • 1 building
  • 250 guestrooms or units
  • 3 levels
  • 12917 sq ft of conference space
  • 1200 sq. m of conference space
  • Built in 2005
  • Deli
  • Poolside lounge chairs
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Radisson Blu Hotel Paris, Marne-la-Vallée offers 250 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. 66-cm LCD televisions come with satellite channels. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include offices and desks, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

SPA Volup'thé has 2 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Arabic, English, French, German, Greek, Italian, Russian, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free theme park shuttle
  • Uncovered parking on site (EUR 20 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 25 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • La Verrière
  • Le Bar
  • Notre Table

Things to do

  • 27-hole adjacent golf course
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Full-service spa
  • Golf driving range
  • Gym
  • Indoor pool
  • Playground
  • Sauna
  • Shopping centre
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Free cot
  • Free theme park shuttle
  • Indoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 32 meeting rooms
  • Business centre
  • Conference centre (12,917 square foot of space)

Outdoors

  • Barbecue grill
  • Garden
  • On a lake
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Accessible shuttle
  • Assistive listening devices
  • Fixed shower seat
  • Grab bar in shower (76 centimetre high)
  • Grab bar near toilet (76 centimetre high)
  • Lift (99 centimetre wide door)
  • Low-height bed (51 centimetre high)
  • Low-height counter and sink (84 centimetre high)
  • Low-height door lock
  • Roll-in shower (89 centimetre wide)
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (84 centimetre high)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (99 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways (99 centimetre wide)

More

  • 1 building
  • 3 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2005
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 66-cm LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Office
  • Phone
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The property operates a roundtrip shuttle bus to the train station and Disneyland® Paris.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 8.45 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 25 per person
  • Uncovered self-parking fee: EUR 20 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard and cash. This property uses a grey water recycling system and eco-friendly cleaning products.
    Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson) guidelines.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for golf tee times and massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Blu Radisson Disneyland Paris
Disneyland Paris Radisson
Disneyland Paris Radisson Blu
Disneyland Paris Radisson Blu Hotel
Radisson Blu Disneyland Paris
Radisson Blu Hotel Disneyland Paris
Radisson Disneyland Paris
Radisson Hotel Disneyland Paris
Radisson Blu Hotel Disneyland® Paris
Radisson Blu Disneyland® Paris
Radisson Blu Hotel Paris, Marne-la-Vallée Hotel
Radisson Blu Hotel Paris, Marne-la-Vallée Magny-le-Hongre
Radisson Blu Hotel Paris, Marne-la-Vallée Hotel Magny-le-Hongre

Frequently asked questions

What is the cancellation policy at Radisson Blu Hotel Paris, Marne-la-Vallée?

Radisson Blu Hotel Paris, Marne-la-Vallée offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Radisson Blu Hotel Paris, Marne-la-Vallée?

As of 17 June 2025, prices found for a 1-night stay for 2 adults at Radisson Blu Hotel Paris, Marne-la-Vallée on 22 June 2025 start from AU$232.24, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Radisson Blu Hotel Paris, Marne-la-Vallée?

Yep, Radisson Blu Hotel Paris, Marne-la-Vallée has an uncovered self car park for EUR 20 per day.

Are there any beaches close to Radisson Blu Hotel Paris, Marne-la-Vallée?

The closest beach to Radisson Blu Hotel Paris, Marne-la-Vallée is Plage Sud (8.6 km).

Is there a spa on site at Radisson Blu Hotel Paris, Marne-la-Vallée?

Yep, SPA Volup'thé is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Radisson Blu Hotel Paris, Marne-la-Vallée have a pool?

Radisson Blu Hotel Paris, Marne-la-Vallée has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What makes Radisson Blu Hotel Paris, Marne-la-Vallée a romantic place to stay?

Couples spa treatments and al fresco dining, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Radisson Blu Hotel Paris, Marne-la-Vallée.

Is Radisson Blu Hotel Paris, Marne-la-Vallée family-friendly?

You bet! With amenities such as a playground and an arcade, as well as free infant beds in the guestrooms, it's no surprise that Radisson Blu Hotel Paris, Marne-la-Vallée is a hit with families.

Does Radisson Blu Hotel Paris, Marne-la-Vallée serve breakfast?

Yeah, buffet breakfast is offered weekdays between 7:00 AM and 10:00 AM and weekends between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Radisson Blu Hotel Paris, Marne-la-Vallée?

No, Radisson Blu Hotel Paris, Marne-la-Vallée does not offer an airport shuttle service.

Is there a bar or restaurant at Radisson Blu Hotel Paris, Marne-la-Vallée?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Radisson Blu Hotel Paris, Marne-la-Vallée?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Radisson Blu Hotel Paris, Marne-la-Vallée?

No, only service animals are allowed.

Is there a golf course on site at Radisson Blu Hotel Paris, Marne-la-Vallée?

There is a golf course next to Radisson Blu Hotel Paris, Marne-la-Vallée.

Radisson Blu Hotel Paris, Marne-la-Vallée Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 428 out of 1002 reviews
Rating 8 - Good. 335 out of 1002 reviews
Rating 6 - Okay. 115 out of 1002 reviews
Rating 4 - Poor. 56 out of 1002 reviews
Rating 2 - Terrible. 68 out of 1002 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Antonia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

6/10 Okay

Matthew

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Safe area for families close to big mall and Disney
Stayed 2 nights in Mar 2025

10/10 Excellent

LAURENCE

Stayed 1 night in Mar 2025

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

8/10 Good

Hannah

Stayed 2 nights in Feb 2025

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and awesome breakfast. Suite was roomy
Stayed 1 night in Mar 2025

2/10 Terrible

Mary

Stayed 1 night in Feb 2025

10/10 Excellent

Sally

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get to Disney, the airport and Paris.would highly recommend
Stayed 4 nights in Feb 2025

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is extremely convenient for golf & Disney. They have a free shuttle running all day that will take you to and from Disney. The golf course clubhouse is a walk across the street. Pool & sauna are nice as well. The rooms are large, clean and very nice. Staff was extremely polite and helpful. 5/5
Stayed 2 nights in Feb 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely hotel, very reasonably priced, excellent shuttle service and very friendly staff.
Stayed 2 nights in Feb 2025

6/10 Okay

Felicity

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

Comfy bed, standards fell short of expectations

Handy location for Disney and secure parking. Considering a four star, the corridors are littered with room service meals that haven’t been collected. The pool is nice once you are in, but again no towels provided, changing rooms not the best, and the approach is filthy. Hotels.com members were not offered the promised 20% of dining etc.
Stayed 1 night in Feb 2025

10/10 Excellent

Stéphane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Very good prestation
Stayed 1 night in Feb 2025

8/10 Good

Johanna

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Chelsey

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. “Unofficial” Disney Hotel
Stayed 3 nights in Oct 2024

8/10 Good

Mohammad

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 9 nights in Dec 2024

10/10 Excellent

Liam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was easily accessible to disneyland paris with free shuttle service. Room was clean and spacious. Breakfast was very good and lots of choice
Stayed 1 night in Jan 2025

10/10 Excellent

Chen yen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

Olivier

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Imeleta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent hotel with convenience esp on transport to the park
Stayed 3 nights in Jan 2025

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Good choice for off-property Disney. Regular shuttle to parks. Friendly, helpful staff. On-site dining.
Stayed 2 nights in Dec 2024

6/10 Okay

Ying-yu

Travelled with family
Liked: Room comfort
Disliked: Cleanliness
The hotel is not bad overall just the room is not cleaned properly during our stay and had to call to reception to make sure it will be cleaned on the day
Stayed 3 nights in Dec 2024

10/10 Excellent

Dominique

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for visiting Disney parks, the shuttle bus is available every half hour all day and take your right to the Disney entrance. You can also get the train from there straight into paris for sight seeing! Perfect location for both! The hotel was super clean and the breakfast was excellent! All staff were very friendly and ententive. We would definitely stay here again.
Stayed 4 nights in Dec 2024

4/10 Poor

Christine

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
This hotel needs some updates. The staff are well trained and are working in a hotel thats slowing falling apart. The lobby was nice but the rooms need some work. The breakfast was average. Shuttle to Disney was nice but wont bother to stay here ever again.
Stayed 4 nights in Dec 2024

4/10 Poor

Kenny

Liked: Room comfort
Disliked: Cleanliness

ARE WE IN THE RIGHT ROOM?

Lots of improvement needed at this establishment. We stayed here over the holiday season while visiting Disney. On arrival our room had been setup for a family (we were a couple), with literature for the previous guest left in the room. We also arrived to an empty bottle of champagne and glasses outside our room on arrival, this added to confusion. We thought we had been given the wrong room or another guest had already checked into the room. The empty champagne and glasses were not collect until the following evening. Reception were adamant that the room was ours, so sent someone to fix. The room had not been cleaned to a high standard and lots of long dark hair was found all over the room. I wouldn’t go as far to say that the room was “dirty” just very untidy and obviously hadn’t been cleaned thoroughly from the previous guests. The biggest let down from the whole stay was breakfast. The team were not allergen trained and were very confused about Gluten and what foods contained gluten. They had an allergy system in place but I was told to ignore it, as everything had already been cross contaminated, completely contradicting their system and making it very unsafe for people with allergies. I did try to provide this feed back at breakfast… I hope it was passed on. This place is great base to stay while visiting Disney but it is DEFINITELY NOT a place to stay for a holiday or a relaxing retreat. If you have any food allergies, bring your own food with you, it is not safe!
Stayed 2 nights in Dec 2024

2/10 Terrible

ANDREW

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Dec 2024