See all properties
Save

Novotel Paris Centre Tour Eiffel

4.0 star property
Eco-certified hotel connected to the convention centre in Paris with 2 restaurants

Photo gallery for Novotel Paris Centre Tour Eiffel

Exterior
Indoor pool
Executive Suite, 1 Queen Bed
Miscellaneous
Property amenity

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Gym
  • Parking available
The current price is AU$326
includes taxes & fees
11 May - 12 May

Explore the area

Map
61 Quai De Grenelle, Paris, Paris, 75015
  • Eiffel Tower
    ‪17 min walk‬
  • Paris Expo
    ‪6 min drive‬
  • Champs-Élysées
    ‪7 min drive‬
  • Paris (ORY-Orly)
    ‪25 min drive‬

Room options

View all photos for Room, 1 Double Bed, Accessible

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 Double Bed, Accessible

Highlights

Soundproofed
Individually furnished
Air conditioning
LED TV
Pillow-top bed
Premium bedding
Private bathroom
Eco-friendly toiletries
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 2 Bedrooms (2 Adjacent Rooms)

Room, 2 Bedrooms (2 Adjacent Rooms)

Room, 2 Bedrooms (2 Adjacent Rooms)

Highlights

Soundproofed
Individually furnished
Air conditioning
Free cots/infant beds
LED TV
2 bedrooms
Pillow-top bed
Premium bedding
  • 56 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Superior Room, 1 Queen Bed with Sofa bed

Superior Room, 1 Queen Bed with Sofa bed

Superior Room, 1 Queen Bed with Sofa bed

Highlights

Soundproofed
Individually furnished
Air conditioning
Free cots/infant beds
LED TV
Premium bedding
Pillow-top bed
Private bathroom
  • 30 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Classic Room, 2 Single Beds

Classic Room, 2 Single Beds

Classic Room, 2 Single Beds

Highlights

Soundproofed
Individually furnished
Air conditioning
LED TV
Pillow-top bed
Premium bedding
Private bathroom
Eco-friendly toiletries
  • 20 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Room, 1 Queen Bed

Classic Room, 1 Queen Bed

Classic Room, 1 Queen Bed

Highlights

Soundproofed
Individually furnished
Air conditioning
Free cots/infant beds
LED TV
Premium bedding
Pillow-top bed
Private bathroom
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Suite, 1 Queen Bed, View

Executive Suite, 1 Queen Bed

Executive Suite, 1 Queen Bed, View

Highlights

Soundproofed
Individually furnished
Air conditioning
Free cots/infant beds
LED TV
Separate bedroom
Pillow-top bed
Premium bedding
  • 70 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 1 Queen Bed with Sofa bed

Executive Room, 1 Queen Bed with Sofa bed

Executive Room, 1 Queen Bed with Sofa bed

Highlights

Soundproofed
Individually furnished
Air conditioning
Free cots/infant beds
LED TV
Premium bedding
Pillow-top bed
Private bathroom
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Family Room, 1 Queen Bed with Sofa bed (Family)

Premium bedding, pillow-top beds, minibar, in-room safe

Family Room, 1 Queen Bed with Sofa bed (Family)

Highlights

Soundproofed
Individually furnished
Air conditioning
Free cots/infant beds
LED TV
Premium bedding
Pillow-top bed
Private bathroom
  • 26 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

You may also like

Ad
Single Room

Hotel Izzy

Issy-les-Moulineaux
  • Pet-friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
4.1 out of 5, Very good, 199 reviews
The price is AU$154
includes taxes & fees
30 Apr - 1 May
Hotel Izzy

About the area

Paris

Novotel Paris Centre Tour Eiffel puts you in the heart of Paris, connected to the convention centre and within a 20-minute stroll of popular places like Eiffel Tower and Champ de Mars. Highlights at this eco-friendly hotel include 2 restaurants, an indoor swimming pool and a bar/lounge. .The restaurant, GREEM, serves French cuisine and is open for breakfast and dinner. Bar QGrenelle is the hotel's own bar, serving drinks along with breakfast and lunch. Enjoy the gym and sauna as well as access to aerobics classes and Pilates classes. 32292 square feet (3000 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas and laundry facilities. Buffet breakfast is available on weekdays between 6:00 AM and 10:00 AM and on weekends between 6:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of valet parking. .Attractions within a 30-minute walk of this 4-property class 15th Arrondissement hotel include Place du Trocadéro and Rue Cler.

What's nearby

  • Eiffel Tower - 17 min walk - 1.4 km
  • Place du Trocadéro - 6 min drive - 2.5 km
  • Paris Expo - 6 min drive - 3.0 km
  • Champs-Élysées - 7 min drive - 3.3 km
  • Arc de Triomphe - 7 min drive - 3.2 km

Getting around

  • Charles Michels Station - 7 min walk
  • Boulainvilliers Station - 17 min walk
  • Orly Airport (ORY) - 25 min drive

Restaurants

  • ‪Q Grenelle - ‬1 min walk
  • ‪Ladurée - ‬4 min walk
  • ‪Polichinelle - ‬1 min walk
  • ‪Ladurée - ‬3 min walk
  • ‪Benkay - ‬1 min walk

About this property

Novotel Paris Centre Tour Eiffel

Eco-certified hotel connected to the convention centre in Paris with 2 restaurants
Novotel Paris Centre Tour Eiffel offers its guests an indoor pool, a sauna, and a fitness centre. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 32292 square feet (3000 square metres) and includes a conference centre. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the eco-certified Novotel Paris Centre Tour Eiffel. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Paris hotel.

  • 764 guestrooms or units
  • 31 levels
  • 2 dining venues
  • Conference rooms
  • 32292 sq ft of conference space
  • 3000 sq. m of conference space
  • Built in 1976
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
Novotel Paris Centre Tour Eiffel offers 764 accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished. Pillowtop beds feature premium bedding. LED televisions come with premium satellite channels and pay-per-view films. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Paris hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Arabic, Chinese (Mandarin), English, French, German, Italian, Japanese, Portuguese, Spanish

Similar properties

Premium bedding, in-room safe, desk, soundproofing

Aparthotel Adagio Paris Centre Tour Eiffel

  • Pool
  • Kitchen
  • Pet-friendly
  • Free WiFi
4.3 out of 5, Excellent, 361 reviews
The price is AU$335
includes taxes & fees
11 May - 12 May
Aparthotel Adagio Paris Centre Tour Eiffel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 35 per day)
  • Valet parking on site (EUR 29 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; EUR 22 per person
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Bar QGrenelle
  • Benkay
  • GREEM

Things to do

  • Fitness classes
  • Gym
  • Indoor pool
  • Pilates classes
  • Sauna
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference centre (32,292 square foot of space)
  • Meeting rooms

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with premium satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 3:00 AM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The listed optional facility fee for swimming pool access applies to guests 13 and older. There is no fee for children under 13.

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 8.45 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 22 per person
  • Self-parking fee: EUR 35 per day
  • Valet parking fee: EUR 29 per day
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Facilities fee: EUR 10 per person, per day and includes use of: swimming pool

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay and Barclaycard. Cash is not accepted. 
    For guests' safety, the property includes a smoke detector and a security system in all accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 9:00 AM to 6:30 PM
  • Up to 2 children aged 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Novotel Eiffel Tour
Novotel Paris Eiffel Tour
Novotel Paris Tour Eiffel
Novotel Tour Eiffel
Novotel Tour Eiffel Hotel
Novotel Tour Eiffel Hotel Paris
Novotel Tour Paris
Paris Novotel Eiffel
Paris Novotel Tour Eiffel
Tour Eiffel Novotel
Novotel Paris Tour Eiffel
Novotel Eiffel Tower Paris
Novotel Paris Tour Eiffel Hotel Paris
Novotel Paris Centre Tour Eiffel Hotel
Novotel Paris Centre Tour Eiffel
Novotel Paris Centre Tour Eiffel Hotel
Novotel Paris Centre Tour Eiffel Paris
Novotel Paris Centre Tour Eiffel Hotel Paris

Frequently asked questions

What is the cancellation policy at Novotel Paris Centre Tour Eiffel?

Novotel Paris Centre Tour Eiffel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Novotel Paris Centre Tour Eiffel?

As of 25 Apr 2025, prices found for a 1-night stay for 2 adults at Novotel Paris Centre Tour Eiffel on 11 May 2025 start from AU$295.64, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Novotel Paris Centre Tour Eiffel?

Yep, Novotel Paris Centre Tour Eiffel has a self car park for EUR 35 per day.

Does Novotel Paris Centre Tour Eiffel have a pool?

Novotel Paris Centre Tour Eiffel has an indoor pool. The pool is open 9:00 AM to 6:30 PM.

What luxury perks are available at Novotel Paris Centre Tour Eiffel?

Novotel Paris Centre Tour Eiffel features an indoor pool, a sauna and 2 restaurants. All guestrooms come with pillowtop beds and premium bedding.

What makes Novotel Paris Centre Tour Eiffel a romantic place to stay?

A lounge bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Novotel Paris Centre Tour Eiffel.

Is Novotel Paris Centre Tour Eiffel family-friendly?

You bet! With amenities such as children's meals, laundry facilities and an indoor pool, it's no surprise that Novotel Paris Centre Tour Eiffel is a hit with families.

Does Novotel Paris Centre Tour Eiffel serve breakfast?

You bet, buffet breakfast is on offer on weekdays between 6:00 AM and 10:00 AM and on weekends from 6:00 AM to 11:00 AM.

Is there a free airport shuttle available at Novotel Paris Centre Tour Eiffel?

No, Novotel Paris Centre Tour Eiffel does not offer an airport shuttle service.

Is there a bar or restaurant at Novotel Paris Centre Tour Eiffel?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Novotel Paris Centre Tour Eiffel?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Novotel Paris Centre Tour Eiffel?

Furry friends are welcome at Novotel Paris Centre Tour Eiffel, with food and water bowls on offer.

Novotel Paris Centre Tour Eiffel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 413 out of 1009 reviews
Rating 8 - Good. 331 out of 1009 reviews
Rating 6 - Okay. 145 out of 1009 reviews
Rating 4 - Poor. 66 out of 1009 reviews
Rating 2 - Terrible. 54 out of 1009 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Sijo

Stayed 3 nights in Jan 2025

8/10 Good

Ghulam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Mineli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hello, First SHUT OUT TO Mariama and Lamine at the front desk-Great Customer Services always very helpful and with a Smile. Also, Amellia( i think I spelled it right-- (LOL) at the excursion desk, She help me with directions and provide me with the METRO MAP. PROS 1. GREAT CUSTOMER SERVICES AT ALL TIME!! 2 Close to Eiffel Tower 10mins walk and to METRO #6 3. They Have A BAR which was nice and Abt 3 restaurants 4. Shopping strip right around the corner, with Restaurants, Shops and can buy anything you need. CONS 1. NO LAUNDRY ROOM-- just dry-cleaning service 2. Didn't have a Massage salon at the hotel. IT WAS A AMAZING STAY THANKS FOR MAKING MY 50TH BDAY AMAZING!! WILL BE BACK SOON! HAPPY NEW YEAR's EVERYONE 2025!
Stayed 5 nights in Dec 2024

10/10 Excellent

Shipra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel.

Great hotel. The location was fantastic - about a 10min walk (with kids) from the Eiffel Tower. Close to restaurants and a MonoPrix. Loved their water bar with free still and sparkling water. The breakfast was also great with something for everyone. The rooms are a bit tired but nothing major and they are comfortably appointed. Only mini complaint I would have is the EXTREMELY rude man at the omelet bar. He got the orders of multiple people wrong and was accusatory and obnoxious as if we made him get it wrong. Happened on three out of four days we were there.
Stayed 4 nights in Dec 2024

8/10 Good

Wendell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great time in Paris

Hotel is well presented and inviting. Large open apens with comfortable room. Breakfast area is great.
Stayed 4 nights in Dec 2024

4/10 Poor

Mariela

Travelled with family
Disliked: Cleanliness, staff & service, room comfort

Mold in showers

Hotel is 10 minutes away from Eiffer tower. Besides that, the hotel itself its very old. Room 2027 was our original room and it was disgusting. Mold all over the shower, carpet was old and the baseboards were coming off the wall. They didnt move us right away, but when they did the room was passable. Little dissappointed to have spend almost $1700 with 4 months in advance and get a dirty room. The buffet was okay, its from 6am to 11am. But twice they opened late. The employees were in a rush to pick up your plates, which made us feel really unconfortable and unwelcomed. They have private transfer to airport but you have to make sure. I requested my transfer in advance and STILL was not confirmed until the last minute. So very stressful if you are flying out of the country. I can go on and on and on.
Stayed 4 nights in Dec 2024

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family trip.

Excellent location for the Eiffel Tower and shopping centre. Did ask for more tea bags and some milk for our room but never turned up and sofa bed for child wasn’t put on our arrival but apart from that an every clean hotel and friendly staff. Would recommend.
Stayed 3 nights in Dec 2024

8/10 Good

Ravi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good rooms and location. Horrible bed for a 4-star hotel.
Stayed 5 nights in Dec 2024

10/10 Excellent

Subash

Liked: Cleanliness, staff & service
Location,
Stayed 5 nights in Dec 2024

4/10 Poor

Diviya

Disliked: Cleanliness, staff & service, property conditions & facilities
Location was good for surrounding attractions, condition of the rooms were below 3 star. No usb ports where as most novotels I have visited have them. Bathrooms were very tired, room furniture was damaged. Another rooms ventilation system wouldn’t cool.
Stayed 2 nights in Dec 2024

8/10 Good

Francis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall good stay

Overall good stay but we were declined a discount for the executive suite for the 4 nights when all we needed was a junior suite . The junior suite was only available after our 1st night and it would be a hassle to move around with children.
Stayed 4 nights in Dec 2024

6/10 Okay

Ramandip

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Amenities
The property was near a shopping street and mall which was convenient as well as near the eiffel tower. My 1st room had bugs on the surfaces as well as in the sink. There was mold in shower. I told staff as soon as i arrived and they cleaned it but bugs came back. I then asked to change rooms and was asked to pack all my stuff and bring it to reception to get the new room key (no help provided with luggage) we had to make/pull out our own sofa bed (booking clearly stated 3 people) i have had better experiences with Novotel
Stayed 4 nights in Dec 2024

10/10 Excellent

Rakeshkumar

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Everything good!!!
Stayed 3 nights in Dec 2024

8/10 Good

Catherine

Travelled with family
Liked: Amenities, property conditions & facilities
Our first room was so hot we had to ask for a another room. Sebastián was amazing helping us with this. Carpets of bedroom were dirty. Sofá bed was awful.
Stayed 3 nights in Dec 2024

10/10 Excellent

Judy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Paris Stay

This was a very nice hotel very close to Eiffel Tower. The rooms were spacious, and state of art security measures Great Restaurant at the hotel. Staff very helpful, friendly, and I was pleasantly surprised by how nice everything was.
Stayed 2 nights in Dec 2024

8/10 Good

Youzhuo

Stayed 3 nights in Nov 2024

8/10 Good

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Suresh

Liked: Cleanliness, amenities, property conditions & facilities
Safe
Stayed 4 nights in Dec 2024

10/10 Excellent

Alison

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
All good except the hotel is always crowded with people and long queue at breakfast.
Stayed 3 nights in Nov 2024

10/10 Excellent

Suresh

Liked: Cleanliness, staff & service, property conditions & facilities
Close to attraction and safe location.
Stayed 5 nights in Dec 2024

10/10 Excellent

Bobbie

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was wonderful.
Stayed 3 nights in Nov 2024

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2024

8/10 Good

Satwant

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Nagarajan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On the selected date, we could not reach the property as our flight was canceled but booked this hotel for 3 days later and requested credit for the 1st day Nov 27th that we could not stay due to canceled flight. Would appreciate if the 1st night's stay is refunded but the hotel denied it. We booked through expedia. Hopefully we get a refund as we booked for the next three consecutive days from Nov 28 to Nov 30th. We liked this hotel very much but the hotel can be a little flexible if the reasons are beyond the control of customers like a flight delay. Expedia requested for refund and it was delayed and they have requested again but didn't hear back -Nagarajan Ravishankar
Stayed 1 night in Nov 2024

10/10 Excellent

Nagarajan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Nov 2024