8/10 Good
Kaye
Travelled with family
22 July 2025
Liked: Cleanliness, room comfort
Compact, clean and on a good transport link
Apart from a long wait to check in - apparently we arrived just as they were cashing up and were left waiting for around 15 minutes with no real understanding of what was going on. Another family arrived five minutes after us and were in a similar position. Anyway after checking in we got our key to a room on the seventh floor with fantastic views. Despite a sign on the window that they could not be opened under any circumstances, our window was swinging free with no way to secure it! apart from street noise it was not a real issue for the first couple of days as the weather was very still. However, on day three the wind whipped up and it kept blowing open. I went to reception who gave me a special key and sent me back to the room - I was then expected to return this immediately in case other people had issues - not what I expected (I thought staff would come up with me) but it got me a few hundred extra steps in! The blackout blind on the window was also an issue as it had been rolled wonky and so I was awake at sunrise with light shining in my eyes! Our room was compact but had everything we needed apart from proper blackout blinds and for the price had what we needed. The real problems started on night four when people were using the smoking deck just past our room in the early hours - I was woken with banging doors and people talking outside several times through the night. On our final evening this happened from around 2100 and reception locked the door.
Kaye
Stayed 5 nights in Jul 2025