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Akena Serris Val d'Europe

4.0 star property
Hotel with a bar, near La Vallée Village

Photo gallery for Akena Serris Val d'Europe

Lobby sitting area
Lobby sitting area
Free WiFi
Lobby
Bar (on property)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Housekeeping
  • Breakfast available
  • 24/7 front desk
  • Free WiFi
The current price is AU$149
includes taxes & fees
26 Oct - 27 Oct

Explore the area

View map
Impasse Dorothée Le Maître, Serris, 77700
  • Place, Val d'Europe
    ‪9 min walk‬
  • Place, La Vallée Village
    ‪20 min walk‬
  • Place, Disneyland® Paris
    ‪6 min drive‬
  • Airport, Paris (CDG-Roissy-Charles de Gaulle)
    ‪32 min drive‬

Room options

View all photos for Family Quadruple Room

Family Quadruple Room

Family Quadruple Room

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Free cots/infant beds
Private bathroom
Hairdryer
Laptop workspace
Daily housekeeping
Children's books
High chair
Changing table
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Free cots/infant beds
Private bathroom
Espresso maker
Coffee/tea maker
Daily housekeeping
Children's books
High chair
Changing table
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Free cots/infant beds
Private bathroom
Daily housekeeping
Children's books
High chair
Changing table
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Standard Double Room

Free WiFi

Standard Double Room

Highlights

Private bathroom
Hairdryer
Laptop workspace
Daily housekeeping
Children's books
High chair
Changing table
  • Sleeps 2
  • 1 King Bed

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About the area

Serris

At Akena Serris Val d'Europe you'll be 2.2 km (1.4 mi) from La Vallée Village and 4.3 km (2.7 mi) from Disney Village. Highlights at this hotel include free in-room WiFi. .For a drink, you can stop by the hotel's own lounge bar. Other amenities include free Wi-Fi in public areas, express theme park tickets and a snack bar/deli. On weekday mornings buffet breakfast is served between 6:30 AM and 10:00 AM. There's also the convenience of self parking. .With a stay at this 4-property class Serris hotel, you'll be 4.6 km (2.9 mi) from Golf Disneyland® Paris and 4.8 km (3 mi) from Disneyland® Paris.

What's nearby

  • Val d'Europe - 9 min walk - 0.8 km
  • La Vallée Village - 20 min walk - 1.7 km
  • Val d'Europe Shopping Center - 2 min drive - 2.1 km
  • Disney Village - 5 min drive - 4.4 km
  • Disneyland® Paris - 6 min drive - 5.1 km

Getting around

  • Villiers-Montbarbin Station - 8 min drive
  • Bussy-Saint-Georges RER Station - 11 min drive
  • Roissy - Charles de Gaulle Airport (CDG) - 38 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Starbucks - ‬4 min drive
  • ‪Pret A Manger - ‬3 min drive
  • ‪Big Fernand - ‬4 min drive
  • ‪McDonald's - ‬4 min drive

About this property

Akena Serris Val d'Europe

Hotel with a bar, near La Vallée Village
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include 2 meeting rooms and coworking spaces.

Public spaces have free WiFi. Akena Serris Val d'Europe also features express theme park tickets and a lift. Parking is available for a fee.

This 4-star Serris hotel is smoke free.

  • 111 guestrooms or units
  • Conference rooms
  • Deli
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Lift
  • No smoking on site
  • Bar or lounge
Akena Serris Val d'Europe offers 111 accommodations. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is offered on a daily basis and change of towels can be requested.

Similar properties

Reception

Residence du Parc - Val D'Europe

  • Pool
  • Kitchen
  • Pet-friendly
  • Parking included
4.4 out of 5, Excellent, 458 reviews
The price is AU$184
includes taxes & fees
12 Oct - 13 Oct
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (EUR 10 per night)

Food and drink

  • Weekday buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 18 for adults and EUR 12 for children
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Books
  • Express theme park tickets
  • Games

Family friendly

  • Changing table
  • Children's books
  • Children's games
  • Express theme park tickets
  • High chair
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of towels on request
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 2 meeting rooms
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (102 centimetre wide door)
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Well-lit path to entrance

More

  • Smoke-free property

Policies

Check-in

Check-in start time: 2:00 AM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 30
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 20

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 8.45 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 18 for adults and from EUR 12 for children
  • Covered self-parking fee: EUR 10 per night
  • Early check-in fee: EUR 30 (subject to availability)
  • Late check-out fee: EUR 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve cots/infant beds. This property accepts Visa, Mastercard, American Express and cash. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

Property Registration Number 105222767

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Akena Serris Val D'europe
Akena Serris Val d'Europe Hotel
Akena Serris Val d'Europe Serris
Akena Serris Val d'Europe Hotel Serris

Frequently asked questions

What is the cancellation policy at Akena Serris Val d'Europe?

Akena Serris Val d'Europe offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Akena Serris Val d'Europe?

As of 30 Sept 2025, prices found for a 1-night stay for 2 adults at Akena Serris Val d'Europe on 26 Oct 2025 start from AU$118.74, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Akena Serris Val d'Europe?

Yep, Akena Serris Val d'Europe has a secured covered self car park for EUR 10 per night.

Are there any beaches close to Akena Serris Val d'Europe?

The closest beach to Akena Serris Val d'Europe is Plage Sud (9.1 km).

Is Akena Serris Val d'Europe family-friendly?

You bet! With amenities such as express theme park tickets and a deli, as well as changing tables and highchairs in the guestrooms, it's no surprise that Akena Serris Val d'Europe is a hit with families.

Does Akena Serris Val d'Europe serve breakfast?

Yeah, buffet breakfast is served on weekdays from 6:30 AM to 10:00 AM.

Is there a free airport shuttle available at Akena Serris Val d'Europe?

No, Akena Serris Val d'Europe does not offer an airport shuttle service.

What time are check-in & check-out at Akena Serris Val d'Europe?

Check-in begins at 2:00 AM. Check-out time is 11:00 AM.

Are pets allowed at Akena Serris Val d'Europe?

No, pets are not allowed.

Akena Serris Val d'Europe Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 37 out of 61 reviews
Rating 8 - Good. 13 out of 61 reviews
Rating 6 - Okay. 6 out of 61 reviews
Rating 4 - Poor. 2 out of 61 reviews
Rating 2 - Terrible. 4 out of 61 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

4/10 Poor

Claire

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Hotel was lovely, clean and modern but the temperature of the rooms let it down. Despite advertising AC, our room had none, instead it had the heat on (and it was 35degrees outside). We spoke to reception many times about this and were repeatedly told that this would be resolved and we’d have access to the AC but in the meantime they’d access it from their side and cool the room down. None of this happened. The coolest our room got overnight was 25degrees and left us unable to sleep and feeling very ill. We felt constantly brushed off whenever we asked about it and the customer service left a lot to be desired.
Stayed 3 nights in Jun 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
AC did not work. The hotel staff were aware but made no effort to resolve the issue despite being quite warm. Also room cleaning not done despite requesting. New hotel with good location but service needs resolving.
Stayed 2 nights in May 2025

10/10 Excellent

Anca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very satisfied

The hotel is 10 min drive from Disneyland Paris. Everything is new and very clean. They clean the rooms and bathrooms every day. They have everything you need, from towels, soap, hairdryer, TV, and the room temperature can be changed as you prefer. They have a restaurant and a bar, where you can order to eat or drink up to 10pm. Breakfast very rich, for everyone's taste. We were very happy with everything, and we strongly recommend their service. Thank you very much for everything!
Stayed 2 nights in Apr 2025

10/10 Excellent

Katharina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Allison

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would highly recommend anyone going to Disney to use the hotel £14 bolts in and Gould hotel is great staff friendly
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Damien

Stayed 2 nights in Jun 2025

6/10 Okay

DAVID

Travelled with family
Liked: Room comfort

Le ménage a été oublié !!!!

La chambre etait spacieuse et bien agencée. Le lit très confortable et environnement très calme.le petit + : le restaurant collé à l’hotel (la côte et arête) que est super Le - : sol de la chambre sale, l’aspirateur n’avait pas été passé, il y avait des miettes sur la table de la chambre et au sol miettes de chips et pain, ce qui n’est pas agréable quand on arrive à 00h30 ! Et le lendemain matin nous svons constaté qu’il n’y avait pas de savon dans la douche.......c’etait la chambre 309
Stayed 1 night in Jun 2025

8/10 Good

Klaus

Liked: Amenities
Disliked: Cleanliness
Das Zimmer war sauber, mit Teppichboden und macht einen guten und gepflegten Eindruck. Das Bett war bequem, auch waren mehrere Kissen zur Auswahl (auch im Schrank befand sich noch ein Kissen). Das Zimmer verfügte über eine funktionierende Klimaanlage, auch konnte das Fenster problemlos geöffnet werden. (leider frühmorgens laute Anlieferungen am Hotel) Mehrere Steckdosen und am Bett befanden sich auf der einen Seite ein USB und ein UBS-C Steckplatz. Geräumiges Bad mit separatem WC, Allerdings ist Platzierung der Beleuchtung leider sehr schlecht gewählt (nämlich mittig im Raum) so dass man zB bei der Rasur komplett im Schatten stand, und sich im Spiegel nicht richtig gesehen hat. Die Türkarte hat mehrmals nicht funktioniert, Das Hotel wurde ja erst letztes Jahr eröffnet, zeigt aber bereits an vielen Stellen arge Gebrauchsspuren und Flecken an den Wänden. (zwar noch im erträglichen Bereich, aber für ein so neues Hotel …) Unter dem Fenster befand sich ein großer Wasserfleck, der zwar wohl mal teilweise ausgebessert wurde, aber er ist beim Entfernen der bodenlangen Gardine sofort aufgefallen. Sauberkeit im Treppenhaus, und vor allem im Treppenhaus zur Tiefgarage. Das Hotel verfügt eigentlich über 2 Fahrstühle, von denen aber nur einer bis in die Tiefgarage fährt. Genau dieser war während meines kompletten Aufenthaltes (und auch danach, wie mir von anderen Gästen berichtet wurde) Defekt. Also Gepäck über das dreckige Treppenhaus schleppen. Tiefgarage sehr staubig und unfertig.
Stayed 3 nights in Jun 2025

6/10 Okay

Jean marc

Liked: Cleanliness, staff & service
Moyen
Stayed 1 night in Jun 2025

10/10 Excellent

Ingrid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

marine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Le personnel est tres sympathique, chambre propre Seul bemol, 1 ascenseur qui ne finctionne pas, le wifi HS et on capte vraiment tres mal la 5G, ma porte de chambre tres dure a ouvrir. J’ai du faire appel a un membre du personnel pour m’aider. (Qui etait tres gentil)
Stayed 1 night in Jun 2025

2/10 Terrible

NICO

Stayed 4 nights in Jun 2025

2/10 Terrible

NICO

Business traveller
Disliked: Property conditions & facilities, room comfort
Mon séjour était une horreur ! Le système de climatisation était en panne dans ma chambre et l’hôtel ne m’a pas proposé d’alternative. Le petit déjeuner a 18€, alors que les produits ne sont pas frais. Très peu de variété dans les produits proposés. À ne pas faire
Stayed 2 nights in Jun 2025

10/10 Excellent

Cassandra

Stayed 1 night in Jun 2025

10/10 Excellent

guy

Liked: Property conditions & facilities
Très bien silencieux benol alarme incendie a 8.30 suite erreur de manipulation d un employé tout le monde dehors pour rien
Stayed 1 night in May 2025

6/10 Okay

Madeleine

Business traveller
Liked: Cleanliness
Disliked: Amenities
Aucune attention particulière dans la chambre ( pas de petite bouteille d’eau, pas de café ni thé) Également dans la salle de bain pas de mini kit (savon,Cotton)… Pour un hôtel 4 étoile cela m’a déçu
Stayed 1 night in May 2025

10/10 Excellent

youri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hôtel très propre. Ayant un problème d’ascenseur, ils n’ont pas souhaité me faire payer le parking.
Stayed 1 night in May 2025

2/10 Terrible

Susana

Travelled with family
Disliked: Staff & service, property conditions & facilities
Muita confusão no pequeno almoço
Stayed 3 nights in Mar 2025

10/10 Excellent

Pauline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Ngocan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Célia

Stayed 1 night in Mar 2025

8/10 Good

pierre

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025