Hilton Garden Inn Palo Alto

3.0 star property
Hotel with an indoor pool, near San Antonio Shopping Center

Photo gallery for Hilton Garden Inn Palo Alto

Terrace/patio
Exterior
Lobby
Indoor pool
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Bar
  • Pet-friendly
The current price is AU$176
includes taxes & fees
20 Dec - 21 Dec

Explore the area

View map
4216 El Camino Real, Palo Alto, CA, 94306
  • Place, San Antonio Shopping Center
    ‪17 min walk‬
  • Place, Palo Alto VA Hospital
    ‪4 min drive‬
  • Place, San Andreas Fault Trail
    ‪5 min drive‬
  • Airport, San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪16 min drive‬

Room options

Room, 1 King Bed

9.4 out of 10
Exceptional
(35 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Renovated in 2024
Premium bedding
Sofa bed - double
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds

8.8 out of 10
Excellent
(40 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Renovated in 2024
Blackout curtains
Premium bedding
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking (Hearing Accessible)

8.6 out of 10
Excellent
(4 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Renovated in 2024
Premium bedding
Sofa bed - double
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Hearing Accessible)

8.0 out of 10
Very good
(4 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Renovated in 2024
Blackout curtains
Premium bedding
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Renovated in 2024
Sofa bed - double
Separate bedroom
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub (Mobility Accessible w/ Tub)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Renovated in 2024
Blackout curtains
Premium bedding
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Renovated in 2024
Blackout curtains
Premium bedding
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub (Mobility Accessible w/ Tub)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Renovated in 2024
Blackout curtains
Premium bedding
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Renovated in 2024
Premium bedding
Separate bedroom
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Renovated in 2024
Blackout curtains
Premium bedding
  • 29 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible, Non Smoking (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Renovated in 2024
Sofa bed - double
Separate bedroom
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible, City View (Mobility Accessible w/ Tub)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Renovated in 2024
Blackout curtains
Premium bedding
  • 29 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, City View

7.8 out of 10
Good
(7 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Renovated in 2024
Premium bedding
Sofa bed - double
  • 29 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible, City View (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Renovated in 2024
Premium bedding
Sofa bed - double
  • 29 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Drinks & Snacks)

Highlights

Connecting rooms available
Fridge
Flat-screen TV
Renovated in 2024
Premium bedding
Hairdryer
Private bathroom
Coffee/tea maker
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking (Drinks & Snacks)

7.6 out of 10
Good
(4 reviews)

Highlights

Connecting rooms available
Fridge
Flat-screen TV
Renovated in 2024
Premium bedding
Private bathroom
Shower/bath combination
Hairdryer
  • 29 sq m
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

Deluxe King Room

  • Sleeps 3

Mobility Hearing Accessible King Room with Bathtub

  • Sleeps 3

Mobility Hearing Accessible King Suite With Ri Showr

  • Sleeps 4

Mobility Hearing Accessible Two Queen Room with Bathtub

  • Sleeps 4

Mobility Hearing Accessible Two Queen Room with Ri showr

  • Sleeps 4

Hearing Accessible King Suite

  • Sleeps 4

Hearing Accessible Two Queen Room

  • Sleeps 4

Hearing Accessible King Room

  • Sleeps 3

Premium Two Queen Room

  • Sleeps 4

Premium King Room

  • Sleeps 3

One Bedroom Suite

  • Sleeps 4

Mobility Hearing Accessible King Room With Roll In Shower

  • Sleeps 3

King Room With Bathtub-Mobility/Hearing Accessible

  • Sleeps 3

Two Queen Room

  • Sleeps 4

King Room

  • Sleeps 3

Deluxe Hearing Accessible King Room

  • Sleeps 3

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About the area

Palo Alto

Hilton Garden Inn Palo Alto places you in the centre of Palo Alto, within a 30-minute stroll of San Antonio Shopping Center and San Andreas Fault Trail. Highlights at this hotel include a restaurant, an indoor swimming pool and a bar/lounge. .The restaurant, The Kitchen at Palo Alto, serves American cuisine and is open for dinner. Other amenities include free Wi-Fi in public areas, a gym and a snack bar/deli. Cooked-to-order breakfast is available on weekdays between 6:00 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM. There's also the convenience of self parking. .With a stay at this 3-property class Charleston Meadows hotel, you'll be 3 km (1.9 mi) from Rengstorff Park and 3.6 km (2.2 mi) from Los Altos History Museum.

What's nearby

  • San Antonio Shopping Center - 17 min walk - 1.5 km
  • Palo Alto VA Hospital - 4 min drive - 1.9 km
  • Rengstorff Park - 4 min drive - 2.9 km
  • Nikola Tesla Statue - 5 min drive - 2.9 km
  • San Andreas Fault Trail - 5 min drive - 2.9 km

Getting around

  • San Antonio Station - 3 min drive
  • Whisman Station - 8 min drive
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.) - 26 min drive

Restaurants

  • ‪Starbucks - ‬15 min walk
  • ‪Holy Sushi - ‬16 min walk
  • ‪4290 Bistro - ‬7 min walk
  • ‪So Gong Dong Tofu House - ‬7 min walk
  • ‪Junbi - ‬18 min walk

About this property

Hilton Garden Inn Palo Alto

Hotel with an indoor pool, near San Antonio Shopping Center
Hilton Garden Inn Palo Alto offers its guests an indoor pool and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Event space at this hotel measures 3000 square feet (279 square metres) and includes conference space. Hilton Garden Inn Palo Alto also features a terrace, laundry facilities, and dry cleaning/laundry services. Parking is available for a fee. A complete renovation of Hilton Garden Inn Palo Alto was completed in June 2024.

Smoking is allowed in designated areas at this 3-star Palo Alto hotel.

  • 174 guestrooms or units
  • 4 levels
  • 3000 sq ft of conference space
  • 279 sq. m of conference space
  • Built in 2015
  • Deli
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Terrace
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Hilton Garden Inn Palo Alto offers 174 accommodations with iPod docking stations and laptop-compatible safes. Beds feature premium bedding. Fridges and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. 42-inch flat-screen televisions come with cable channels. Housekeeping is provided on request.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Parking on site (USD 20 per night)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 9 to 24.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Kitchen at Palo Alto

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 3,000 square feet of conference space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Built in 2015
  • Designated smoking areas (fines apply)
  • Renovated entire property - June 2024

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Laptop workspace
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay), plus a deposit of USD 125 per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 0.195 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 9.00 to 24.95 per person
  • Self-parking fee: USD 20 per night
  • Pet deposit: USD 125 per stay
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards and cash.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Palo Alto Hotel
Hilton Garden Inn Palo Alto
Hilton Palo Alto Palo Alto
Hilton Garden Inn Palo Alto Hotel
Hilton Garden Inn Palo Alto Palo Alto
Hilton Garden Inn Palo Alto Hotel Palo Alto

Frequently asked questions

What is the cancellation policy at Hilton Garden Inn Palo Alto?

Hilton Garden Inn Palo Alto offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Garden Inn Palo Alto?

As of 18 Dec 2025, prices found for a 1-night stay for 2 adults at Hilton Garden Inn Palo Alto on 20 Dec 2025 start from AU$176.15, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton Garden Inn Palo Alto?

Yep, Hilton Garden Inn Palo Alto has a self car park for USD 20 per night. A self car park is also available, for a fee.

Does Hilton Garden Inn Palo Alto have a pool?

Hilton Garden Inn Palo Alto has an indoor pool. The pool is open 6:00 AM to 10:00 PM.

What makes Hilton Garden Inn Palo Alto a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Hilton Garden Inn Palo Alto.

Does Hilton Garden Inn Palo Alto serve breakfast?

Yeah, cooked-to-order brekkie is available on weekdays from 6:00 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Hilton Garden Inn Palo Alto?

No, Hilton Garden Inn Palo Alto does not offer an airport shuttle service.

Is there a bar or restaurant at Hilton Garden Inn Palo Alto?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hilton Garden Inn Palo Alto?

Check-in begins at 3:00 PM. Check-out time is noon.

Hilton Garden Inn Palo Alto Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 592 out of 1005 reviews
Rating 8 - Good. 211 out of 1005 reviews
Rating 6 - Okay. 86 out of 1005 reviews
Rating 4 - Poor. 55 out of 1005 reviews
Rating 2 - Terrible. 61 out of 1005 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Aishah

Stayed 2 nights in Jul 2025

6/10 Okay

D

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Close to Hospitals-Great Restaurant-Tired Rooms

Good location near hospitals. Restaurant and its personnel were exceptional. Overall, the hotel is tired and needs an update. The driveway entrance is obscured by overgrown trees/foliage and faded tile. It also serves as the garbage pickup and delivery area with a broad service gate left open all the time displaying abundant junk. There are some furnishing updates but significant remnants of dark older items. Wallpaper in room peeling. At the far end of the entrance near the meeting room there is beautiful new decor -- seriously considered expanding this to elevate the property.
Stayed 3 nights in Jul 2025

8/10 Good

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buffet breakfast should be included with stay
Stayed 4 nights in Aug 2025

2/10 Terrible

Qi

Stayed 1 night in Aug 2025

10/10 Excellent

Vanessa

Stayed 1 night in Aug 2025

8/10 Good

J. Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was noisy from the air conditioning mechanicals room across from our room. I complained to staff but no response.
Stayed 2 nights in Aug 2025

10/10 Excellent

scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

James

Liked: Cleanliness
Stayed 1 night in Aug 2025

10/10 Excellent

DAVID

Liked: Property conditions & facilities
Excellent service and accommodation
Stayed 1 night in Aug 2025

2/10 Terrible

Lucille

Stayed 1 night in Aug 2025

10/10 Excellent

Oscar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

David Jaehyun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

NICOLE

Stayed 1 night in Aug 2025

6/10 Okay

Ka

Stayed 1 night in Aug 2025

8/10 Good

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a large system down situation at my check-in, which delayed that a bit. It's the only reason is a 4-star experience, not a 5-star.
Stayed 3 nights in Aug 2025

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
will stay again
Stayed 3 nights in Aug 2025

10/10 Excellent

Rajiv

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

RICK

Liked: Cleanliness, staff & service, property conditions & facilities
very clean
Stayed 1 night in Aug 2025

6/10 Okay

Karen, Evergreen

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Elevator were very slow, very crowded all the time, one was out of service for the whole stay
Stayed 3 nights in Jul 2025

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This was a good place to stay. Room was clean and tidy. Checked in online but still had to go to the desk. Parking is underground and there were plenty of spots on Level 2. The pool was disappointing. It’s indoor, cood and quite small. Don’t expect to swim laps. The breakfast buffet was underwhelming for the price. Be sure to bring your breakfast voucher and tell the server you paid in advance.
Stayed 1 night in Aug 2025

10/10 Excellent

Stacy

Stayed 1 night in Aug 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

2/10 Terrible

Candace

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My daughter was walked in on when changing in our room. Spoke with front desk and another attendant came in to our room without knocking shortly after. Very unsafe for our family. Spoke to supervisor Gabriel. They were going to work with Expedia to refund half of our stay due to our experience
Stayed 1 night in Aug 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025