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Omni Rancho Las Palmas Resort & Spa

4.0 star property
Family-friendly resort with 4 restaurants and 4 outdoor pools

Photo gallery for Omni Rancho Las Palmas Resort & Spa

Aerial view
Golf
Courtyard
Couples treatment room(s), sauna, hot tub, Turkish bath/hammam
Presidential Suite, 1 King Bed

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Parking available
  • Room service
  • Housekeeping
  • 24/7 front desk
The current price is AU$429
includes taxes & fees
22 July - 23 July

Explore the area

Map
41-000 Bob Hope Dr., Rancho Mirage, CA, 92270
  • El Paseo Shopping District
    ‪4 min drive‬
  • McCallum Theatre
    ‪4 min drive‬
  • Marriott's Shadow Ridge Golf Club
    ‪8 min drive‬
  • Palm Springs, CA (PSP-Palm Springs Intl.)
    ‪17 min drive‬

Room options

View all photos for Luxury Suite

Luxury Suite

Luxury Suite

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
Dining table
HDTV
Separate bedroom
Down duvet
Ceiling fan
  • Golf view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Vista View)

Down duvets, in-room safe, desk, blackout curtains

Room, 1 King Bed (Vista View)

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
HDTV
Sofa bed
Blackout curtains
Ceiling fan
Down duvet
  • 42 sq m
  • Golf view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Lake View

Down duvets, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, Lake View

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
HDTV
Blackout curtains
Down duvet
Ceiling fan
Bathrobes
  • 42 sq m
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Traditional)

Down duvets, in-room safe, desk, blackout curtains

Room, 2 Queen Beds (Traditional)

9.0 out of 10
Wonderful
(104 reviews)

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
HDTV
Blackout curtains
Down duvet
Ceiling fan
Bathrobes
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Vista View)

Down duvets, in-room safe, desk, blackout curtains

Room, 2 Queen Beds (Vista View)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
HDTV
Blackout curtains
Down duvet
Ceiling fan
Bathrobes
  • 42 sq m
  • Golf view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Plaza)

Down duvets, in-room safe, desk, blackout curtains

Room, 1 King Bed (Plaza)

8.8 out of 10
Excellent
(10 reviews)

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
HDTV
Sofa bed
Blackout curtains
Ceiling fan
Down duvet
  • 42 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Poolside

Down duvets, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, Poolside

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
HDTV
Blackout curtains
Down duvet
Ceiling fan
Bathrobes
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Plaza Room)

Down duvets, in-room safe, desk, blackout curtains

Room, 2 Queen Beds (Plaza Room)

8.0 out of 10
Very good
(7 reviews)

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
HDTV
Blackout curtains
Down duvet
Ceiling fan
Bathrobes
  • 42 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Accessible, Vista View)

Down duvets, in-room safe, desk, blackout curtains

Room, 1 King Bed (Accessible, Vista View)

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
HDTV
Blackout curtains
Down duvet
Ceiling fan
Bathrobes
  • 42 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
Dining table
HDTV
Sofa bed
Blackout curtains
Ceiling fan
  • Resort view
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

8.8 out of 10
Excellent
(5 reviews)

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
HDTV
Sofa bed
Blackout curtains
Ceiling fan
Down duvet
  • Golf view
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 1 King Bed, Poolside

Down duvets, in-room safe, desk, blackout curtains

Room, 1 King Bed, Poolside

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
HDTV
Sofa bed
Blackout curtains
Ceiling fan
Down duvet
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Lake View

Down duvets, in-room safe, desk, blackout curtains

Room, 1 King Bed, Lake View

7.6 out of 10
Good
(4 reviews)

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
HDTV
Sofa bed
Blackout curtains
Ceiling fan
Down duvet
  • 42 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Lake View

Down duvets, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible, Lake View

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
HDTV
Sofa bed
Blackout curtains
Ceiling fan
Down duvet
  • 42 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
Dining table
HDTV
Separate bedroom
Down duvet
Ceiling fan
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Traditional)

Down duvets, in-room safe, desk, blackout curtains

Room, 1 King Bed (Traditional)

8.8 out of 10
Excellent
(153 reviews)

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
HDTV
Sofa bed
Blackout curtains
Ceiling fan
Down duvet
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

About the area

Rancho Mirage

A family-friendly stay in Rancho Mirage awaits you at Omni Rancho Las Palmas Resort & Spa. You'll be 3.3 km (2 mi) from McCallum Theatre. Highlights at this resort include 4 restaurants, 4 outdoor swimming pools and a full-service spa. .A day of pampering at Spa Las Palmas can include deep-tissue massages, detox wraps and body wraps along with access to the sauna and hot tub. The café, Palms Cafe, is open for breakfast and lunch. R Bar is the resort's own bar, serving drinks along with dinner. Enjoy the 15 outdoor tennis courts, golf course and water park plus access to golf lessons. Meeting rooms, conference space, and a business centre are among the business amenities offered. Plus you'll find free Wi-Fi in public areas, a gym and a lazy river. Cooked-to-order breakfast is available daily between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of valet parking. .Attractions within a 15-minute drive of this Rancho Mirage resort include Agua Caliente Casino and Indian Wells Tennis Garden.
View more Resorts in Rancho MirageOpens in a new window

What's nearby

  • The River at Rancho Mirage - 3 min walk - 0.3 km
  • El Paseo Shopping District - 4 min drive - 4.1 km
  • McCallum Theatre - 4 min drive - 4.1 km
  • Desert Willow Golf Resort - 8 min drive - 8.2 km
  • Marriott's Shadow Ridge Golf Club - 8 min drive - 9.0 km

Getting around

  • Palm Springs Station - 22 min drive
  • Palm Springs, CA (PSP-Palm Springs Intl.) - 26 min drive

Restaurants

  • ‪Starbucks - ‬9 min walk
  • ‪Yard House - ‬8 min walk
  • ‪The Cheesecake Factory - ‬9 min walk
  • ‪P.F. Chang's China Bistro - ‬9 min walk
  • ‪Olive Garden - ‬2 min drive

About this property

Omni Rancho Las Palmas Resort & Spa

Family-friendly resort with 4 restaurants and 4 outdoor pools
Omni Rancho Las Palmas Resort & Spa offers its guests a full-service spa, a golf course, a water park (surcharge), and 4 outdoor swimming pools. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 poolside bars and a bar/lounge. WiFi is free in public spaces.

A business centre and meeting rooms are available. A children's pool, a health club, and a hot tub are also featured at the family-friendly Omni Rancho Las Palmas Resort & Spa. Parking is available for a fee.

This Rancho Mirage resort is smoke free.

  • 444 guestrooms or units
  • 2 levels
  • 4 dining venues
  • 2 bars by the pool
  • Conference rooms
  • 3809 sq. m of conference space
  • Deli
  • Kid's club (surcharge)
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Omni Rancho Las Palmas Resort & Spa offers 444 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and coffee/tea makers. Beds feature down duvets. 42-inch LED televisions come with premium digital channels and pay-per-view films. Bathrooms include a combined bath/shower unit, bathrobes, complimentary toiletries and hairdryers.

This Rancho Mirage resort provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is offered on a daily basis and microwaves can be requested.

Spa Las Palmas has 26 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna, a hot tub and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, Spanish

Similar properties

9 outdoor pools, open 7:00 AM to 10:00 PM, pool cabanas (surcharge)

Grand Hyatt Indian Wells Resort & Villas

  • Pool
  • Hot tub
  • Spa
  • Pet-friendly
4.4 out of 5, Excellent, 1,002 reviews
The price is AU$640
includes taxes & fees
9 July - 10 July
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (USD 27.50 per night; includes in/out privileges)
  • Valet parking on site (USD 33 per night; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 16 to 40 per person
  • 2 poolside bars
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • BluEmber
  • Conchilla Valley Pool Bar
  • Palms Cafe
  • R Bar
  • Splash Grill

Things to do

  • 15 outdoor tennis courts
  • 24-hour gym
  • 4 outdoor pools
  • 9-hole golf course
  • Billiards/pool table
  • Children's club
  • Children's pool
  • Evening entertainment
  • Full-service spa
  • Golf
  • Golf carts
  • Golf clubs/equipment
  • Golf driving range
  • Hot tub
  • Lazy river
  • Playground
  • Pro golf lessons
  • Pro golf shop
  • Sauna
  • Shopping
  • Steam room
  • Tennis lessons
  • TV in common areas
  • Water park
  • Yoga classes

Family friendly

  • 4 outdoor pools
  • Children's club (surcharge)
  • Children's pool
  • Free cot
  • In-room babysitting
  • Lazy river
  • Microwave on request
  • Mini-fridge
  • Playground
  • Snack bar/deli
  • Water park (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 26 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 2 floors
  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LED TV with premium digital channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave on request
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100 per day
  • Resort fee: USD 50.94 per accommodation, per night
The resort fee includes:
  • Fitness centre access
  • In-room bottled water
  • In-room coffee
  • Phone calls
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 16 to 40 per person
  • Self-parking fee: USD 27.50 per night (in/out privileges)
  • Valet parking fee: USD 33.00 per night (in/out privileges)
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, debit cards and cash.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Las Palmas Rancho
Omni Resort Las Palmas
Omni Resort Rancho Las Palmas
Rancho Las
Rancho Las Palmas
Rancho Las Palmas Omni
Rancho Las Palmas Resort
Rancho Palmas
Rancho Palmas Resort
Resort Las Palmas
Omni Rancho Las Palmas Resort & Spa Rancho Mirage, CA
Rancho Las Palmas Hotel Rancho Mirage
Rancho Las Palmas Resort And Spa
Rancho Las Palmas Resort Spa
Omni Rancho Las Palmas Resort Rancho Mirage
Omni Rancho Las Palmas Resort
Omni Rancho Las Palmas Rancho Mirage
Omni Rancho Las Palmas
Omni Rancho Las Palmas Resort Spa
Omni Rancho Las Palmas & Spa
Omni Rancho Las Palmas Resort & Spa Resort
Omni Rancho Las Palmas Resort & Spa Rancho Mirage
Omni Rancho Las Palmas Resort & Spa Resort Rancho Mirage

Frequently asked questions

What is the cancellation policy at Omni Rancho Las Palmas Resort & Spa?

Omni Rancho Las Palmas Resort & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Omni Rancho Las Palmas Resort & Spa?

As of 2 July 2025, prices found for a 1-night stay for 2 adults at Omni Rancho Las Palmas Resort & Spa on 22 July 2025 start from AU$351.19, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Omni Rancho Las Palmas Resort & Spa?

Yep, Omni Rancho Las Palmas Resort & Spa has a self car park with in/out privileges for USD 27.50 per night.

Is there a spa on site at Omni Rancho Las Palmas Resort & Spa?

Yep, Spa Las Palmas is available for guests. It has a hot tub and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as prenatal massages.

Does Omni Rancho Las Palmas Resort & Spa have a pool?

Yep, and guests love it! Omni Rancho Las Palmas Resort & Spa has 4 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella.

Does Omni Rancho Las Palmas Resort & Spa have a waterslide?

No, but it has a waterpark and lazy river.

What luxury perks are available at Omni Rancho Las Palmas Resort & Spa?

Omni Rancho Las Palmas Resort & Spa features 2 poolside bars, 4 outdoor pools and a full-service spa.

Is Omni Rancho Las Palmas Resort & Spa family-friendly?

You bet! With amenities such as a children's club and a children's pool, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Omni Rancho Las Palmas Resort & Spa is a hit with families.

Does Omni Rancho Las Palmas Resort & Spa serve breakfast?

Yeah, cooked-to-order brekkie is served daily between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Omni Rancho Las Palmas Resort & Spa?

No, Omni Rancho Las Palmas Resort & Spa does not offer an airport shuttle service.

Is there a bar or restaurant at Omni Rancho Las Palmas Resort & Spa?

Yep, they've got a lounge bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Omni Rancho Las Palmas Resort & Spa?

Check-in begins at 4 PM. Check-out time is 11 AM.

Are pets allowed at Omni Rancho Las Palmas Resort & Spa?

Cats and dogs are welcome at Omni Rancho Las Palmas Resort & Spa, with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 23 kg per pet.

Is there a golf course on site at Omni Rancho Las Palmas Resort & Spa?

Yep, Omni Rancho Las Palmas Resort & Spa has a 9-hole golf course. A golf driving range, golf lessons, golf carts and golf clubs are also available.

Omni Rancho Las Palmas Resort & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 954 out of 1481 reviews
Rating 8 - Good. 251 out of 1481 reviews
Rating 6 - Okay. 147 out of 1481 reviews
Rating 4 - Poor. 69 out of 1481 reviews
Rating 2 - Terrible. 60 out of 1481 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Susan E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful place to vacation and relax. The rooms are very comfortable and clean, but they are starting to age and could use an update.
Stayed 2 nights in Mar 2025

10/10 Excellent

Rathna

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool, water slide and golf course were off the charts. Food at Blu Ember was just okay, a bit bland, my only complaint
Stayed 2 nights in Mar 2025

10/10 Excellent

Erika

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed weekend by the pool with family.
Stayed 2 nights in Mar 2025

4/10 Poor

YI

Disliked: Cleanliness, staff & service, property conditions & facilities
All day music till mid night .
Stayed 2 nights in Mar 2025

10/10 Excellent

Joshua

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly. The rooms were a little dated but comfortable.
Stayed 3 nights in Mar 2025

10/10 Excellent

Claudia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very positive experience at this Hotel. We had an issue with our reservation in another hotel and was overbooked. Expedia help re-location and we had the option of this hotel for my family. Art Boytes from.the front desk gave exceptional service. We showed last minute and expedia did not have comoleted the reservation and Art was very patient on top of the phone with expedia and us accomodating and helping. He made an outstanding experience! We will be back at this location. Safe Guards in the pool were very attentive and on tkl of safety. Kids love the waterslides and lazy river.
Stayed 1 night in Mar 2025

8/10 Good

Marie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice family resort and nice staff. Blu Ember restaurant is really good. Rooms are okay, we got the one with the lake view and close to the pool. My kids had a blast!
Stayed 3 nights in Mar 2025

6/10 Okay

Terence

Disliked: Room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Joanne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am thrilled to be writing an excellent review!! I have mobility issues and the staff took great care to make sure everything was convenient for me. If you’ve had a hip replacement walking the lazy river with a tube around you is the best physical therapy, I am feeling so much better! The food was fabulous I had the best omelet I’ve had in years and the fruit was beyond excellent! The gift shop had all the hot gifts from sand cloud to Aloha bags to perfect summer hats we were happy to dig deep and buy goodies! Our first day was at the spa and it was a fabulous experience you get to use the facilities all day! They have a private pool with food service it was fabulous. My favorite part was the staff. Every member was schooled in providing exceptional customer service and making each guest feel valued. I am totally impressed and will start going to Omni resorts, this was my first venture and I can’t wait for my next! Well done!
Stayed 2 nights in Mar 2025

10/10 Excellent

Ivan

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is perfect for families with children. They have a whole area for toddles and children. Little beach sand area, water sides, lazy river, kids splash pad, arcade, cotton candy, activities for kids and much more. All the rooms are near and walkable to the pools. 💯 will return.
Stayed 2 nights in Mar 2025

4/10 Poor

Mary Ann

Stayed 2 nights in Mar 2025

10/10 Excellent

Stephen

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Waterpark is outstanding.
Stayed 3 nights in Mar 2025

10/10 Excellent

Tamera

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. The kids loved the pool area and the staff was very nice. We enjoyed the breakfast at BlueEmber but the dinner was just ok. The food by the pool was pretty good and the kids liked it.
Stayed 3 nights in Mar 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great time at the Omni resort.
Stayed 2 nights in Mar 2025

10/10 Excellent

michael

Stayed 2 nights in Feb 2025

6/10 Okay

Laura

Travelled with group
Liked: Staff & service
This property is very dated and the value for your money was non existent. The room was very, very average, the walls were thin and the price was significant and not warranted by the rooms.
Stayed 3 nights in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Vanesa

Stayed 1 night in Feb 2025

10/10 Excellent

Mark, Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

8/10 Good

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Tracey, Toronto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at the Omni Rancho Las Palmas Resort. Located in a convenient location close to great restaurants and shopping. The staff were incredibly friendly and attentive. The rooms were quiet, spacious, spotless and comfortable. Special thanks to Ashlee who went above and beyond.
Stayed 4 nights in Mar 2025

8/10 Good

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

6/10 Okay

Anoop, Philadelphia

Travelled with family and small children
Liked: Amenities
Disliked: Staff & service
needs a major refacing way too understaffed no timely room service even!
Stayed 2 nights in Mar 2025

10/10 Excellent

Irma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, wonderful staff!
Stayed 2 nights in Feb 2025

10/10 Excellent

kathleen

Stayed 2 nights in Feb 2025