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Chula Vista Resort, Trademark Collection by Wyndham

3.5 star property
Riverwalk resort with 5 restaurants and 3 hot tubs

Photo gallery for Chula Vista Resort, Trademark Collection by Wyndham

Deluxe Condo, 2 Bedrooms, Non Smoking, River View (2 Queen Beds and 1 King Bed) | View from room
Property video
Deluxe Condo, 2 Bedrooms, Non Smoking, River View (2 Queen Beds and 1 King Bed) | Private kitchen
View from room
Couples treatment room(s), body treatments, hot stone massages

Reviews

7.0 out of 10
Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Spa
  • Hot tub
  • Laundry

Explore the area

View map
2501 River Rd, PO Box 30, Wisconsin Dells, WI, 53965
  • Place, Cold Water Canyon Golf Course
    ‪1 min walk‬
  • Place, Chula Vista Waterparks
    ‪4 min walk‬
  • Place, Wisconsin River
    ‪5 min walk‬

Room options

Bennett Tower Double Queen - Garden View

  • Sleeps 4

Three Queen Villa with Golf View

  • Sleeps 6

1 King Bed, Mobility Accessible Suite, Garden View, Non-Smoking

  • Sleeps 4

Mobility Accessible Deluxe King Suite with Garden View

  • Sleeps 4

2 Queen Beds, Mobility Accessible Suite, Garden View

  • Sleeps 4

1 King Bed, Deluxe Executive Suite

  • Sleeps 3

Junior King Suite with River View

  • Sleeps 3

Double Queen Junior Suite - River View

  • Sleeps 6

Bennett Tower King Suite-River View

  • Sleeps 4

Junior King Suite ADA

  • Sleeps 4

Two-Bedroom Resort View Condo

  • Sleeps 10

One-Bedroom Family Suite

  • Sleeps 8

Bennett Tower King Suite- Garden View

  • Sleeps 4

Two-Bedroom Condo

  • Sleeps 10

Junior Condo Suite

  • Sleeps 6

Villa Loft-Golf View

  • Sleeps 8

Bennett Tower King Junior Suite- River View

  • Sleeps 4

Junior King Suite

  • Sleeps 4

Villa One Bedroom Suite-Golf View

  • Sleeps 8

Villa Studio-Golf View

  • Sleeps 6

Bennett Tower Double Queen Junior Suite - River View

  • Sleeps 6

Bennett Tower King Junior Suite-River View-ADA

  • Sleeps 4

Junior Condo Suite - River View

  • Sleeps 6

Villa Loft-Golf View-Ada

  • Sleeps 8

Bennett Tower Double Queen Junior Suite - Garden View

  • Sleeps 6

Studio Condo Suite

  • Sleeps 6

Double Queen Junior Suite

  • Sleeps 6

Bennett Tower King Junior Suite- Garden View

  • Sleeps 4

One Bedroom Family Suite-River View

  • Sleeps 8

Two Bedroom Condo-Resort View-Ada

  • Sleeps 10

Villa Studio-Golf View-Ada

  • Sleeps 6

Studio Condo Suite-Ada

  • Sleeps 6

Junior Condo Suite-Ada

  • Sleeps 6

Bennett Tower Large Family Suite - River View

  • Sleeps 8

Bennett Tower Small Family Suite - River View

  • Sleeps 8

Bennett Tower Mesa Suite - River View

  • Sleeps 2

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About the area

Wisconsin Dells

A family-friendly stay in the heart of Wisconsin Dells awaits you at Chula Vista Resort, Trademark Collection by Wyndham. You'll find Cold Water Canyon Golf Course a few steps away and Chula Vista Waterparks within a 10-minute stroll. Highlights at this resort include 5 restaurants, 3 bars/lounges and a full-service spa. .A relaxing visit to Navi Spa can include deep-tissue massages and hot stone massages along with body scrubs, facials and mani/pedis. The buffet restaurant, Market Fresh Buffet, is open for breakfast, lunch and dinner. The resort's own beach bar and poolside bar are nice places to enjoy a drink. Enjoy the 3 hot tubs, golf course and free water park plus access to mini golf. Other amenities include an indoor swimming pool, free Wi-Fi in public areas and a gym. Buffet breakfast is available on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:00 AM and 10:30 AM. There's also the convenience of limited parking. .Places within a 15-minute drive of this 3.5-property class Wisconsin Dells resort include Noah's Ark Waterpark and Crystal Grand Music Theater.
View more Resorts in Wisconsin DellsOpens in a new window

What's nearby

  • Cold Water Canyon Golf Course - 1 min walk - 0.1 km
  • Chula Vista Waterparks - 4 min walk - 0.4 km
  • Wisconsin River - 5 min walk - 0.4 km
  • Woodside Wisconsin Dells Center Dome - 17 min walk - 1.5 km
  • Witches Gulch - 3 min drive - 2.5 km

Getting around

  • Wisconsin Dells Station - 7 min drive
  • Dane County Regional Airport (MSN) - 56 min drive

Restaurants

  • ‪Showboat Saloon - ‬7 min drive
  • ‪Nig’s Bar - ‬7 min drive
  • ‪The VUE - ‬6 min drive
  • ‪Kilbourn City Grill - ‬7 min walk
  • ‪River Walk Pub - ‬7 min drive

About this property

Chula Vista Resort, Trademark Collection by Wyndham

Riverwalk resort with 5 restaurants and 3 hot tubs
As a guest of Chula Vista Resort, Trademark Collection by Wyndham, you'll find a full-service spa, a golf course, a complimentary water park, and 3 hot tubs. There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges, a beach bar and a poolside bar. Public spaces have free WiFi.

A business centre and 32 meeting rooms are available. Event space at this resort measures 120000 square feet (11148 square metres) and includes a conference centre. An indoor pool, a children's pool, and a seasonal outdoor pool are also featured at the family-friendly Chula Vista Resort, Trademark Collection by Wyndham.

Smoking is allowed in designated areas at this 3.5-star Wisconsin Dells resort.

  • 620 guestrooms or units
  • 6 levels
  • 5 dining venues
  • 3 bars or lounges
  • Conference rooms
  • 120000 sq ft of conference space
  • 11148 sq. m of conference space
  • Deli
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Fireplace in lobby
  • ATM
  • Lift
  • Smoking in designated areas
  • Locker space
  • Bar on the beach
  • Coffee shop
  • Bar by the pool
Chula Vista Resort, Trademark Collection by Wyndham offers 620 air-conditioned accommodations with coffee/tea makers and a hairdryer. This accommodation offers separate sitting areas. Cable televisions are provided. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include telephones along with free local calls (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Navi Spa has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; USD 5 to 22 for adults and USD 5 to 15 for children
  • 3 bars/lounges
  • 5 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Kaminski Bros Chop House
  • Luigis Pizza
  • Margaritas Cantina
  • Market Fresh Buffet
  • Roadster's Coffee House

Things to do

  • 18-hole golf course
  • 3 hot tubs
  • Arcade/game room
  • Children's pool
  • Free water park
  • Full-service spa
  • Golf
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf driving range
  • Gym
  • Indoor pool
  • Lazy river
  • Mini golf
  • Optional golf privileges
  • Pro golf lessons
  • Pro golf shop
  • Ropes course
  • Seasonal outdoor pool
  • Volleyball
  • Waterslide
  • Winery release events
  • Ziplining

Family friendly

  • Arcade/game room
  • Children's pool
  • Fenced pool
  • Free water park access
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Lazy river
  • Lifeguards on site
  • Mini golf
  • Seasonal outdoor pool
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 32 meeting rooms
  • Business centre
  • Conference centre (120,000 square foot of space)

Outdoors

  • Barbecue grill
  • Firepit
  • Garden
  • In a regional park
  • On a river
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 16 accessible parking spaces
  • Braille/raised signage
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (122 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 6 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby
  • Lifeguards
  • Local culture and ecosystem education
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 50.00
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 40 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 37.78 per accommodation, per night
The resort fee includes:
  • Business centre/computer access
  • Concierge service
  • Fitness centre access
  • Health club access
  • In-room coffee
  • Parking
  • Phone calls
  • Pool access
  • Self-parking
  • Hot tub access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 5 to 22 for adults and USD 5 to 15 for children
  • Pet fee: USD 40 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 50.00 (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards and cash.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and window guards in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham) guidelines.

We should mention

  • The seasonal pool will open in May and close in September.
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Chula
Chula Resort
Chula Vista
Chula Vista Resort
Chula Vista Resort Wisconsin Dells
Chula Vista Wisconsin Dells
Vista Chula
Chula Vista Hotel Wisconsin Dells
Chula Vista Theme Hotel
Hotel Chula Vista Theme
Chula Vista Theme Hotel
Chula Vista Wisconsin Dells
Hotel Chula Vista Theme
Chula Vista Resort
Chula Vista Resort, Trademark Collection by Wyndham Resort

Frequently asked questions

Is parking available at Chula Vista Resort, Trademark Collection by Wyndham?

Onsite parking is limited.

Is there a spa on site at Chula Vista Resort, Trademark Collection by Wyndham?

Yep, Navi Spa is available for guests. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as hot stone massages.

Does Chula Vista Resort, Trademark Collection by Wyndham have a pool?

Take your pick from a seasonal outdoor pool, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella. The pool is open from May to September.

Does Chula Vista Resort, Trademark Collection by Wyndham have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Chula Vista Resort, Trademark Collection by Wyndham?

Chula Vista Resort, Trademark Collection by Wyndham features 3 hot tubs, an indoor pool and 5 restaurants.

Is Chula Vista Resort, Trademark Collection by Wyndham family-friendly?

You bet! With amenities such as a children's pool, an arcade and free water park access, it's no surprise that Chula Vista Resort, Trademark Collection by Wyndham is a hit with families.

Does Chula Vista Resort, Trademark Collection by Wyndham serve breakfast?

Sure does, buffet breakfast is on offer weekdays between 7:00 AM and 10:30 AM and weekends from 7:00 AM to 10:30 AM.

Is there a free airport shuttle available at Chula Vista Resort, Trademark Collection by Wyndham?

No, Chula Vista Resort, Trademark Collection by Wyndham does not offer an airport shuttle service.

Is there a bar or restaurant at Chula Vista Resort, Trademark Collection by Wyndham?

Yep, they've got a beach bar and 5 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Chula Vista Resort, Trademark Collection by Wyndham?

Check-in begins at 4 PM. Check-out time is 10:30 AM.

Is there a golf course on site at Chula Vista Resort, Trademark Collection by Wyndham?

Yep, Chula Vista Resort, Trademark Collection by Wyndham has an 18-hole golf course. A golf driving range, golf lessons, mini golf and golf carts are also available.

Chula Vista Resort, Trademark Collection by Wyndham Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 302 out of 1002 reviews
Rating 8 - Good. 238 out of 1002 reviews
Rating 6 - Okay. 197 out of 1002 reviews
Rating 4 - Poor. 142 out of 1002 reviews
Rating 2 - Terrible. 123 out of 1002 reviews

7.0/10

Cleanliness

7.2/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Courtney

Stayed 3 nights in Aug 2025

10/10 Excellent

Marlon

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay we always go to Wilderness but this place is in a beautiful spot arround the river for families nice very clean rooms and area staff very friendly the breakfast but was super delicious the waitress Erica make our morning very nice and friendly I’ll really recommend Chula Vista
Stayed 2 nights in Aug 2025

10/10 Excellent

Jorge

Stayed 1 night in Sep 2025

10/10 Excellent

Summer

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, a little rough with towels as the people working the towels by the pool seem moody. Food by the pool was decent. Lots of options for food and close to the strip downtown dells. Parking was super easy.
Stayed 2 nights in Aug 2025

6/10 Okay

amina

Stayed 2 nights in Aug 2025

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

6/10 Okay

Ronda, Eden Prairie

Travelled with family and small children
Liked: Staff & service, amenities
Very dated and thing we're not in great condition. Broken table in our room. Sink clogged. We had to call for towels. The front desk staff was very nice.
Stayed 2 nights in Aug 2025

6/10 Okay

Laura

Travelled with family, Travelled with family and small children, Travelled with pets
Our room had several minor annoyances (no fitted sheets on either bed, an untucked flat sheet was used in place), *none* of the knee-height outlets in the room worked which mean that none of the floor lamps worked. The hair dryer, in-room coffee maker and pull out couch were all that lowest-level-quality-while-still-being- there standard. More concerning was the couple security concerns we had - our deadbolt did not work (my husband was able to muscle it into place after several minutes of trying) and the secondary exterior doors to the hotel didn't lock at night (as is usually typical for other hotels). The water park was fine, but the entire establishment was fairly dated. I wouldn't tell you to cancel a visit if you'd already booked it, but if you asked for my recommendation for the Dells, I wouldn't say 'go to Chula Vista!'. We chose it because it was pet friendly, but the $40 a night fee makes it equally as expensive as a kennel.
Stayed 2 nights in Aug 2025

10/10 Excellent

Charles, Green Bay

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is just outside of the busy part of the Dells, only 10 minutes. Situated along the river, with its own water park and golf course, it's a great location. It also is the only larger resort to allow dogs, which was a big need for us. This is the second time we stayed here.
Stayed 5 nights in Aug 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place to stay in the Dells. This place has everything you could ask for. Peace & quiet & just minutes from the hustle & bustle of the downtown area. Romantic place & very family oriented aswell.
Stayed 3 nights in Aug 2025

2/10 Terrible

Mark

Travelled with family
Disliked: Cleanliness, property conditions & facilities

The roach Hotel

oh wow where to start upon arriving everything went well as for check in , however i got a loft room 7419 the sofa was broken on the arm rest went to take a shower u only got either very cold water or very hot water then i turn on the oven and cockroaches came out of the oven this is all going on at 1030 at night n all the night manager did ( Alex ) was change my room at time my party of 8 had to change my room , there where roaches even inside the dish water , he didnt want to return my money or least give me a discount very disappointed with Chula Vista first it was supposed to be charged 861 when i get to the hotel they charged me 964 please be aware dont stay here
Stayed 2 nights in Aug 2025

8/10 Good

Jana

Stayed 1 night in Aug 2025

6/10 Okay

Brianna, Coon rapids

Travelled with family and small children
Liked: Cleanliness
Honestly, this hotel Was great to start but slowly go aggravating the more we stayed. The beds first off they do not use fitted sheets. They use a mattress protector that never gets washed and covers it with a regular sheet. Naturally the sheets slide off so you are just laying in peoples filth. My second big complaint is they nickel and dime you for everything. For us paying almost $250 a night during the holiday weekend, I would expect more to be included for the rate. Everything including your checkout time is extra. The restaurants are hospital quality but they charge 3x more than what they are worth. The staff was 50-50. Had some really nice helpful people and I got some really rude people. The water park was decent I’m disappointed there wasn’t like a swimming pool anywhere. It is all waterslides which isn’t my thing. They have no toiletries besides some communal soap. Next time I come to the dells I’ll probably stay elsewhere. We paid the higher price hoping to get a better experience but with literally nothing included, everything became so expensive and this place is not worth the price they charged.
Stayed 2 nights in Aug 2025

2/10 Terrible

Skye

Travelled with family, Travelled with family and small children
Disliked: Cleanliness
They were supposed to send a text message when our room was ready. They never did. Our room was also a far walk from everything.
Stayed 1 night in Aug 2025

10/10 Excellent

Angie, Riverdale

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the variety of waterslides. There's a lot of options for the children
Stayed 2 nights in Aug 2025

6/10 Okay

Wilber

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2025

10/10 Excellent

Jose

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Aug 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Anniversary Midweek trip

Been 13 yrs since coming to Chula Vista. Nice to get room cheaper than in years past. Came for our Anniversary. And love Chula Vista. Used to come with our kids for many years in the 90’s.
Stayed 2 nights in Aug 2025

6/10 Okay

Israel

Travelled with family and small children
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
The included amenities, accessible bar b que grill and accessories are greatly appreciated. Convenient access to appliances are also great. This is my first time staying in a resort that has no housekeeping. When inquired on housekeeping, the assumed environmental staff employee laughed at my question. I explained to her I was asking a legitimate question due to my past experiences. I inquired why she laughed and she said, “because beds are not done here, but if you want your linen changed I have it here”.
Stayed 3 nights in Aug 2025

10/10 Excellent

Bonnie

Stayed 1 night in Aug 2025

6/10 Okay

Kati

Travelled with family
Liked: Cleanliness
Disliked: Staff & service

Somewhat disappointing

The hotel was clean and the condo was nice. We had 7 people staying and we needed more towels and a blanket. We called the front desk to request more on our first night and were told someone wohld bring them up. Over 3 hours later we called again and were told the same thing. Finally, we went to the front desk and initially were told they were out of towels, but eventually we got what we needed. Do not call if you need anything... your best bet is to walk to the main desk and ask in person. Another frustration we had was that several of the slides both inside and outside were closed. Not sure if this was due to staffing, but this went on the whole weekend. Paying well over a thousand dollars for the stay should include attractions that are advertised. Very disappointing.
Stayed 2 nights in Aug 2025

6/10 Okay

Edina, Highland Park

Liked: Staff & service
Disliked: Cleanliness
We stayed here 16 years ago and again this weekend with our daughter. The place is run down with many areas of the outdoor pool in bad shape. It’s very dirty inside the hallways. Parking is ample. The outdoor jacuzzi was dirty and there was broken chairs. Our daughter loved the slides. I wish there was a pool to swim in.
Stayed 1 night in Aug 2025

2/10 Terrible

Terra

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I did not like that the villa had blood stains all over the villa leading up too the loft on the stairs and all over the upstairs where the bunk beds were in the villa! It looked like it was never even attempted too be cleaned we kept our shoes on at all times other than crawling in bed! Also the lay out of the resort was very inconvenient!
Stayed 1 night in Aug 2025

8/10 Good

Angelica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy Customer!

This place is great for the whole family. The only thing that needs improvement are the mattresses. If firm is your preference then you are all set.
Stayed 2 nights in Aug 2025

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025