Otemachi Hankyu Dai Ichi Hotel Group Accommodation

Very close to the subway so easy to get around. Very clean hotel. The public bath is beautiful and we used it every day. The rooms are small however they have everything you need. A really nice hotel!

Excellent friendly staff, great facilities & location, loved our stay.

My husband and I have just returned from staying at the Hoshinoya Tokyo hotel. While the building and staff exquisite we left feeling utterly disappointed in what should have been a lifetime experience. We arrived Sunday 02nd and were welcomed by wonderful people, but the introduction to the hotel lacked any clarification and we were left to find many things out ourselves. Our room also wasn’t clean - when you’re paying the amount of money we paid for the room I would expect nothing but perfection. Our bed cover was spiked and didn’t look like it had been cleaned properly, there were crumbs on our side tables and to top it off the bath was stained terribly. Again, while the staff were lovely there were rarely enough cups at breakfast in the shared tea lounge. Whilst these are small details it’s part of what makes a trip to Hoshinoya so special. The most disappointing part of the trip was the Rickshaw, this was absolutely terrible, the person who took our out was lovely but we did not see any sights and instead he took us down very smelly side roads, stopping every few minutes to show us buildings that we’re not a significant part of the Japanese culture. I cannot explain how disappointing this was, but we felt cheated out of a lot of money. To top the whole trip off we ordered room service on the night of our arrival, the food was nice but there was something very hard in my vegeterian Dul curry which cracked my tooth slightly.