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4.7 out of 5

"Great location. Very clean. Had everything we needed to make a great holiday. " More

By a verified traveller on Wed 04 Mar 2020

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Hotel Description

HOTEL THE FLAG Shinsaibashi places you in the center of Osaka, steps from Shinsaibashi Shopping Arcade and within a short 5-minute stroll of Amerikamura. Highlights at this hotel include a restaurant and in-room free WiFi.

All 162 rooms feature flat-screen TVs, coffee/tea makers, and free bottled water. Nice touches to enhance your stay include slippers and free toiletries, while down comforters invite a good night's rest. Additionally, refrigerators, safes, and hair dryers are available.

This hotel has free WiFi in public areas, a 24-hour front desk, and a library. Other amenities include laundry facilities, multilingual staff, and a fireplace in the lobby. Buffet breakfast is available daily between 7 AM and 10 AM. There's also the convenience of self parking.

Attractions within a 10-minute walk of this 3.5-star Namba hotel include Ebisu Bridge and Dotonbori Glico Sign.

Standard Family Room, 1 King Bed(255cm wide), Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Double Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Deluxe Twin Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Double Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Standard Twin Room, 2 Single Beds, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Twin Room, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

HOTEL THE FLAG Shinsaibashi ratings based on 12 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for HOTEL THE FLAG Shinsaibashi

Everyone (8) Couples (4)
5 out of 5

Posted by on 1 Apr. 2020

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Comment from Hotel Management

2 Apr. 2020 by ishikawa

Thank you for staying with us and for a great review. Please come stay with us again if you have next chance to visit Osaka! We look forward to seeing you again.

5 out of 5
Great location. Very clean. Had everything we needed to make a great holiday.

Posted by on 4 Mar. 2020

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Comment from Hotel Management

4 Mar. 2020 by HOTEL THE FLAG

Thank you for your stay at HOTEL THE FLAG. We are glad to know that you had a great time in Osaka. Please come back us if you have any chance to visit Osaka again. We are looking forward to seeing you again!

5 out of 5
Couldn’t fault this hotel - the room was stylish modern and comfortable and the buffet breakfast was amazing

Posted by , from Sydney Australia on 25 Feb. 2020

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Comment from Hotel Management

26 Feb. 2020 by HOTEL THE FLAG

Thank you for your stay at HOTEL THE FLAG. We are happy to know that you spent comfortably and like our breskfast. Please come back us if you have a chance to visit Osaka again. We look forward to seeing you again!

5 out of 5
More space than most places we have stayed in Japan. Great staff and enjoyed the free breakfast tokens given on arrival.

Posted by on 14 Sep. 2019

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Comment from Hotel Management

14 Sep. 2019 by HOTEL THE FLAG

Thank you for your stay at HOTEL THE FLAG. We are happy to know that you enjoyed your stay at our hotel.It is wonderful to know that you enjoyed our breakfast! We are looking forward to seeing you again here in Osaka!

5 out of 5
Location was great and the rooms were surprisingly large for typical Japanese accommodation. Bathrooms have very large showers with a rain showerheads which are just brilliant. The general appointment of the hotel was modern, clean and welcoming. Front desk staff were efficient and a pleasure to deal with. Room cleaning was very straightforward and easy to understand, with magnets for the doors and an "eco" option where additional water is provided if only towels and bed making are selected for the day. As a lovely gesture, we were given breakfast tokens for free for the first day of our stay. Whilst we appreciated the gesture, the quality of food provided was not great. Seemed to be a confusing blend of foods with everything served at a luke warm temperature. Based on this experience, we didn't purchase breakfast at the hotel on any of the remaining days.

Posted by on 12 Aug. 2019

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Comment from Hotel Management

12 Aug. 2019 by HOTEL THE FLAG

Thank you very much for staying with us. We are so happy to hear your comments and you sound enjoyed a lot here. We appreciate your great comments. However, we are sorry about breakfast. We will continue to do our best for our valued guests! We are looking forward to seeing you in the future if you will visit Osaka again.

5 out of 5

Posted by on 10 Jun. 2019

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Comment from Hotel Management

10 Jun. 2019 by HOTEL THE FLAG

Thank you for staying with us at HOTEL THE FLAG. If you have a chance to come back to Osaka, please choose to stay with us We are looking forward to seeing you again!

5 out of 5
Great location, very clean, new and not too expensive. Bed's were comfortable and has coin washing facilities for travellers. Free coffee and a nice sitting area on level 2

Posted by on 3 Jun. 2019

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Comment from Hotel Management

3 Jun. 2019 by HOTEL THE FLAG

Thank you for staying with us at HOTEL THE FLAG. We are glad that you enjoyed your stay and you loved hotel's bed, facilities, coffee and public area. We will very happy to welcome you visit here again in near future. Looking forward to your next trip in Osaka!

5 out of 5
Very comfortable and spacious room. Breakfast buffet is adequate, but could use more traditional western options. Nice and new hotel, very classy. Handy to Shinsaibashi Station and the retail hub.

Posted by , from Brisbane, Qld on 28 Jan. 2019

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Comment from Hotel Management

28 Jan. 2019 by HOTEL THE FLAG Manager

Thank you for staying with us and for your nice review. we are glad you liked your room, our location and our hotel. We will take your advice into consideration for our breakfast. We hope to see you again!

4 out of 5

Posted by on 11 Jan. 2019

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Comment from Hotel Management

11 Jan. 2019 by HOTEL THE FLAG HATANO

Thank you for staying with us and great score! We are so happy that you enjoyed Osaka at our hotel. We look foward to see you again!!

5 out of 5
Lovely hotel with excellent location close to Dotonburi.....

Posted by on 9 Jan. 2019

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Comment from Hotel Management

9 Jan. 2019 by hidesaka

Thank you for staying with us. We are glad to enjoy your stay and Osaka. We are looking forward to seeing you some day.

Property Features

There's a restaurant on site. Public spaces have free WiFi. A library, a vending machine, and multilingual staff are also featured at HOTEL THE FLAG Shinsaibashi. Limited parking is available for a fee and is offered on a first-come, first-served basis. Smoking is allowed in designated areas at this 3.5-star Osaka hotel.

  • 162 guestrooms or units
  • Dining venue
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Library
  • Fireplace in lobby
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Osaka-Namba Station (1.2 km / 0.7 mi)
  • Metro station: Shinsaibashi Station (0.3 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

HOTEL THE FLAG Shinsaibashi offers 162 air-conditioned accommodations with safes and complimentary bottled water. Beds feature down comforters. Flat-screen televisions are featured in guestrooms. Refrigerators and coffee/tea makers are provided. Bathrooms include slippers, bidets, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Separate bedroom
  • Flat-screen television
  • Refrigerator
  • Coffee maker
  • Down blanket
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10 AM.

HOTEL THE FLAG Shinsaibashi has a restaurant on site.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 1 AM
  • Minimum check-in age is: 15

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a smoke detector, a security system, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Staff at the property wear personal protective equipment.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Staffed front desk
  • Guests are not provided with hand sanitiser
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply
  • Individually wrapped food options are not available
  • Debit cards
  • Number of children who can stay for free – 2
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property, effective January 1, 2017. The city tax ranges from JPY 100-300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 300 per person, per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: JPY 2000 for adults and JPY 1000 for children (approximately)
  • Self parking fee: JPY 1800.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • HOTEL FLAG Shinsaibashi
  • FLAG Shinsaibashi
  • The Flag Shinsaibashi Osaka
  • HOTEL THE FLAG Shinsaibashi Hotel
  • HOTEL THE FLAG Shinsaibashi Osaka
  • HOTEL THE FLAG Shinsaibashi Hotel Osaka

You should know

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.