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Ramada by Wyndham Hotel & Water Park

3.0 star property

Photo gallery for Ramada by Wyndham Hotel & Water Park

Water park
Hypo-allergenic bedding, down duvets, in-room safe, desk
Water park
Lobby
Breakfast, lunch and dinner served

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Spa pool
  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
The current price is AU$116
includes taxes & fees
1 June - 2 June

Explore the area

View map
Kissimmee, FL
  • Place, Crystalbrook Golf Course
    ‪1 min walk‬
  • Place, The Ice Factory of Central Florida
    ‪12 min walk‬
  • Place, Osceola Heritage Park
    ‪2 min drive‬
  • Airport, Orlando, FL (MCO-Orlando Intl.)
    ‪21 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Non Smoking

Hypo-allergenic bedding, down duvets, in-room safe, desk

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, Multiple Beds, Non Smoking

Room, Multiple Beds, Non Smoking

Room, Multiple Beds, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Single Bunk Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Mobility Accessible, Non Smoking (Hearing, Roll-in Shower)

Hypo-allergenic bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Mobility Accessible, Non Smoking (Hearing, Roll-in Shower)

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Mobility Accessible, Non Smoking (Hearing, Roll-in Shower)

Hypo-allergenic bedding, down duvets, in-room safe, desk

Room, 2 Queen Beds, Mobility Accessible, Non Smoking (Hearing, Roll-in Shower)

  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Non Smoking, Courtyard View

Hypo-allergenic bedding, down duvets, in-room safe, desk

Room, 2 Queen Beds, Non Smoking, Courtyard View

  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Non Smoking (Water Park View)

Hypo-allergenic bedding, down duvets, in-room safe, desk

Room, 2 Queen Beds, Non Smoking (Water Park View)

  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking

Deluxe Room, 2 Queen Beds, Non Smoking

Deluxe Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking

  • Sleeps 6
  • 2 Queen Beds and 1 Single Bunk Bed
  • Free Wi-Fi

View all photos for Suite, Multiple Beds, Non Smoking

Hypo-allergenic bedding, down duvets, in-room safe, desk

Suite, Multiple Beds, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed
  • Free Wi-Fi

View all photos for Suite, Multiple Beds, Non Smoking

Hypo-allergenic bedding, down duvets, in-room safe, desk

Suite, Multiple Beds, Non Smoking

  • Sleeps 8
  • 4 Queen Beds
  • Free Wi-Fi

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About the area

Kissimmee

A family-friendly stay in Kissimmee awaits you at Ramada by Wyndham Hotel & Water Park. Within a 30-minute stroll, you'll find Osceola Heritage Park and Silver Spurs Arena. Highlights at this hotel include a free water park, a restaurant and free continental breakfast. .Tiki Bar is open for lunch. At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the gym, lazy river, Hot tub and kids' swimming pool. Added amenities include free Wi-Fi in public areas and laundry facilities. Each morning free breakfast is served. There's also RV/bus/truck parking, along with the convenience of a free theme park shuttle. .Sights within a 10-minute drive of this 3-property class Kissimmee hotel include Lake Tohopekaliga and Kissimmee Lakefront Park.

What's nearby

  • Crystalbrook Golf Course - 1 min walk - 0.0 km
  • Osceola Center for the Arts - 10 min walk - 0.9 km
  • The Ice Factory of Central Florida - 12 min walk - 1.1 km
  • Remington Golf Club - 18 min walk - 1.5 km
  • Osceola Heritage Park - 2 min drive - 2.4 km

Getting around

  • Kissimmee Station - 6 min drive
  • Tupperware Station - 11 min drive
  • Orlando International Airport (MCO) - 24 min drive

Restaurants

  • ‪Wawa - ‬4 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪Texas Roadhouse - ‬18 min walk
  • ‪Starbucks - ‬17 min walk
  • ‪Dunkin' - ‬12 min walk

About this property

Ramada by Wyndham Hotel & Water Park

Ramada by Wyndham Hotel & Water Park offers its guests a complimentary water park, a lazy river, and a waterslide. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

A children's pool, a hot tub, and a fitness centre are also featured at the family-friendly Ramada by Wyndham Hotel & Water Park.

This 3-star Kissimmee hotel is smoke free.

  • 180 guestrooms or units
  • 3 levels
  • 6 buildings
  • Conference rooms
  • Continental breakfast (free)
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Corner/local shop
  • Terrace
  • Outdoor picnic space
  • Gift shop
  • Computer for guest use
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Ramada by Wyndham Hotel & Water Park offers 180 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and a hairdryer. Beds feature down duvets. 43-inch flat-screen televisions come with digital channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit with a rainfall showerhead, and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Similar properties

In-room safe, laptop workspace, blackout curtains, iron/ironing board
Palazzo Lakeside Hotel
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  • Pool
  • Breakfast included
  • Free Wi-Fi
  • Restaurant
4.1 out of 5, Very good, 5,162 reviews
The price is AU$89
includes taxes & fees
31 May - 1 June
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free theme park shuttle
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Tiki Bar

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Free water park
  • Games
  • Gym
  • Heated pool
  • Hot tub
  • Lazy river
  • Playground
  • TV in common areas
  • Waterslide

Family friendly

  • Arcade/game room
  • Children's pool
  • Free theme park shuttle
  • Free water park access
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Lazy river
  • Playground
  • Pool gate
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station
  • Meeting rooms

Outdoors

  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • 6 buildings
  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with digital channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The water park, slides, and lazy river are closed Monday-Wednesday. The outdoor pool, children's playground, bounce house, and arcade rooms are open daily. The property will not charge a resort fee for nights the water park is closed. In March, the water park is open Wednesday-Sunday 10 AM-7 PM.

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 25 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay
  • Resort fee: USD 32.92 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach towels
  • Housekeeping
  • In-room coffee
  • In-room safe
  • Parking
  • Pool access
  • Self-parking

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 10:00 AM to 7:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Flamingo Resort
Flamingo Resort Waterpark
Flamingo Waterpark
Flamingo Waterpark Kissimmee
Flamingo Waterpark Resort
Flamingo Waterpark Resort Kissimmee
Waterpark Flamingo
Clarion Resort Water Park
Clarion Resort & Waterpark Hotel Kissimmee
Clarion Resort And Waterpark
Clarion Hotel Waterpark

Frequently asked questions

What is the cancellation policy at Ramada by Wyndham Hotel & Water Park?

Ramada by Wyndham Hotel & Water Park offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Ramada by Wyndham Hotel & Water Park?

As of 29 May 2026, prices found for a 1-night stay for 2 adults at Ramada by Wyndham Hotel & Water Park on 1 June 2026 start from AU$116, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Ramada by Wyndham Hotel & Water Park?

The closest beach to Ramada by Wyndham Hotel & Water Park is Getaway Glen (19.4 km).

Does Ramada by Wyndham Hotel & Water Park have a pool?

Ramada by Wyndham Hotel & Water Park has a heated pool and a kids' pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella. The pool is open 10:00 AM to 7:00 PM.

Does Ramada by Wyndham Hotel & Water Park have a waterslide?

Yep, this property has a waterslide!

What makes Ramada by Wyndham Hotel & Water Park a romantic place to stay?

1 hot tub and poolside dining, as well as rainfall showerheads in the guestrooms, all help set the scene for a romantic weekend at Ramada by Wyndham Hotel & Water Park.

Is Ramada by Wyndham Hotel & Water Park family-friendly?

You bet! With amenities such as a children's pool, children's meals and a playground, it's no surprise that Ramada by Wyndham Hotel & Water Park is a hit with families.

Does Ramada by Wyndham Hotel & Water Park serve breakfast?

You bet, free continental breakfast is served daily from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Ramada by Wyndham Hotel & Water Park?

No, Ramada by Wyndham Hotel & Water Park does not offer an airport shuttle service.

Is there a bar or restaurant at Ramada by Wyndham Hotel & Water Park?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Ramada by Wyndham Hotel & Water Park?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Ramada by Wyndham Hotel & Water Park Reviews

Reviews

6.6
Rating 10 - Excellent. 703 out of 2084 reviews
Rating 8 - Good. 325 out of 2084 reviews
Rating 6 - Okay. 355 out of 2084 reviews
Rating 4 - Poor. 262 out of 2084 reviews
Rating 2 - Terrible. 439 out of 2084 reviews

6.4/10

Cleanliness

7.2/10

Staff & service

6.2/10

Amenities

6.0/10

Property conditions & facilities

Reviews

6/10 Okay

Lauren

Travelled with family and small children
The staff was very nice. The hotel needs some serious updates.
Stayed 1 night in Feb 2026

10/10 Excellent

CHRISTOPHER, LAKE GEORGE

Stayed 4 nights in Feb 2026

2/10 Terrible

Kori

Stayed 1 night in Feb 2026

8/10 Good

MAYOLIN

Travelled with family and small children
Liked: Cleanliness
The room was clean , nice pool but the breakfast nothing special boil eggs and biscuits every day.
Stayed 3 nights in Feb 2026

2/10 Terrible

Kimberly Ann

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Waterslides were not working for our entire stay. The whole reason we chose this spot was because of the water park. The resort is run down and dirty. We saw several roaches in our room, and mold which explained the extreme mold smell. Room was not clean and we found hair all over the shower and bathroom floor. Their continental breakfast was boiled eggs and dry cereal with no milk and not even a bowl to eat it from. When I spoke to the staff they told me they couldn't do anything and I had make a complaint on the website. When I made a complaint, they did not offer to give me any refund. They offered me reward points and immediately tried to get me to sign up for their program. I will never stay at a Ramada or Wyndham hotel again. This is the worst experience I had with a hotel. DO NOT GO THERE! YOU WILL BE DISAPOINTED!
Stayed 3 nights in Feb 2026

2/10 Terrible

Joe

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
Noise at night, terrible amenities
Stayed 7 nights in Feb 2026

4/10 Poor

Angel

Travelled with family and small children
Disliked: Cleanliness, amenities
Before booking I looked at all the reviews and all the reviews had positive feedback about room being clean, nice staff, nice waterpark etc. I booked this hotel specifically for the waterpark for my sons 9th birthday and we planned on doing 1 day at Disney World (Disney is very expensive so this was within my budget, the hotel was more than other hotels due to amenities offered I’d assume). First day we noticed the water park was closed but the pool was open, second day same situation so I asked staff when it would open (I was told 1400), my kids went down around 1700 to go to the water park (per what they say on their website and Expedia booking is the hours are 12-6 during the week and 10-7 during weekends I believe it was) but the water park was already closed after just opening at 1400. Again next day we go down and it’s 11ish and the water park again is not open, so I ask the front desk (you have to walk down because the phones do not work) and she tells me they changed the hours to “12-3 & 4-5” which does not state that. So significant decrease in the waterpark hours that they did not even uphold to those hours. The hot tub was “broken” some days, the kids splash pad was also not working. A majority of the things parents play for were not working. However the lazy river worked and the kids did enjoy that, rooms were spacious which was nice but someone colored all over the floor, the curtains were not “blackout” like they say, the water smelled horrendous etc.
Stayed 6 nights in Feb 2026

10/10 Excellent

Alexus

Liked: Cleanliness, staff & service, amenities
One of my favorite hotels ever . It’s so quiet and family oriented fun
Stayed 1 night in Feb 2026

10/10 Excellent

Shadrach

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 4 nights in Feb 2026

2/10 Terrible

D

Disliked: Cleanliness, amenities, property conditions & facilities
They over charge for the rooms, the pictures online do not look anything like what they are...they don't have blankets on the cheaper rooms bed but you walk by the rooms by the pool area and they're all fancy thick feather blankets, pillows, etc. the pool and waterslide area stays dirty and definitely needs a makeover, needs a new paint job, they have caution tape over kids play area they still have open to kids. The slides only stay up for a couple hours. The constantly knock on the door but can't bring tp or towel with them so why bother. The plumbing backs up, the wheel car rooms are dangerous. The shower floor tilts to much the hole floor get soaked from the shower out to the bedroom areas. There was a hole in the bathroom door. The ac does what it wants and the bottoms don't do anything there's a thermostat on the wall for the dinosaur ac every hotel has and still can't change the temp. TV channels are blah the restaurant is never open after breakfast so you have to use the tiki bar. They're all Spanish and barely speak English, if they do something a wrong they go from having some common sense to my English not so good. It was good enough to charge my debit card twice 100 deposit,first day get another day and hit me again then I'm told they smelled smoke that's why it happened so why was I able to get another room? no one came and smelled anythiny because we were there. my car go vandalized my towing equipmI has parts missing glass n the bed rolled over, sliced my hand
Stayed 1 night in Feb 2026

4/10 Poor

natalia

Travelled with family and small children
Disliked: Cleanliness, amenities
Sleeping there was ok. breakfast was so dirty
Stayed 4 nights in Feb 2026

2/10 Terrible

Guillermo

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Terrible breakfast, not even close to Continental,dirty utensils, Elevador making a big noise all night long as well as cranking AC in the room. The facilities looks nothing like advertised
Stayed 2 nights in Feb 2026

2/10 Terrible

Anthony

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
At check in and check out they refuse to give you a print out of what you are scanning your card for, was told water park opened at 8am and it never opened. A pool small pool opened at 10am. The room was sleep-able. Dirty finger prints on the curtains and walls. Toilet seats were a gross yellow. But you get what you pay for. And the free breakfast was only hard boiled eggs and an apple. The juice container was broken so there was warm water to drink. But don’t worry there is a cute dinner within walking distance. Highly recommend the dinner
Stayed 1 night in Feb 2026

2/10 Terrible

FRANCES

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
Las áreas de las chorreras estaban inaccesibles, el proceso de check in extenso. No hicieron room service
Stayed 3 nights in Feb 2026

10/10 Excellent

Tania

Travelled with family
Liked: Staff & service, amenities
Deben mejorar el olor en los aires acondicionados pero de todo lo demas fue muy buena experiencia
Stayed 3 nights in Dec 2025

2/10 Terrible

Stephanie

Disliked: Cleanliness, staff & service, amenities
HORRIBLE!!!!!!!!!! THE ONLY NICE ABOUT IT WAS THE POOL AND THE WATER PARK - THE RESTROOMS NEAR THE AMENETIES ( POOL AREA ) THEY WERE NASTY AND BROKEN!!! NO TOILET FLUSHED so you can imagine … I asked SOMEONE THAT WORKED THERE AND THE ONLY THING THEY TOLD ME WAS TO GO THE LOBBY RESTROOM INSTEAD OF AT LEAST SENDING SOMEONE TO CLEAN THEM !! THE BREAKFAST???? BOILED EGGS AND FROZEN BISCUITS !!! SOUR COFFEE - AND ON TOP OF THAT a male waiter EMPLOYEE WANTS YOU THE GUEST TO CLEAN UP THE TABLE FOR THEM!!! No lactose free milk so my daughter was not able to eat cereal… IT WAS A TERRIBLE EXPERIENCE!! I ASKED TO SPEAK TO THE MANAGEMENT AND I WAS DISMISSED SEVERAL TIMES!!! THEY DO NOT CARE AT ALL! ITS SO DISSAPOINTING, OUTDATED AND SPIDERWEBS EVERYWHERE! CALLING THE HOTEL IS NO USE, BECAUSE THEY NEVER ANSWER THE PHONE!! I REQUEST TO HAVE MANAGEMENT CALL ME OR REACH OUT TO ME DIRECTLY! THE EMPLOYEES THERE DIDNT CARE ABOUT NOTHING TERRIBLE SERVICE!!!
Stayed 2 nights in Feb 2026

2/10 Terrible

Villy Colon

Water smells so bad. Breakfast low
Stayed 3 nights in Feb 2026

10/10 Excellent

Dolores

Stayed 5 nights in Feb 2026

4/10 Poor

PAULA ANDREA

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Front desk, had bad attitude
Stayed 6 nights in Feb 2026

2/10 Terrible

Adam

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
The room smelt of mold when we walked in. The advertisement photos online look NOTHING like the actual hotel. It is very rundown and Ramada advertising this as a nice water park hotel is false advertising. We ended up leaving and not even staying in the room due to the smell.
Stayed 1 night in Feb 2026

4/10 Poor

ilse

Travelled with family and small children
Liked: Amenities
Disliked: Cleanliness
Unfortunately, our room was not cleaned during our stay. I requested room service every morning and it just never happened. This was particularly difficult because the room tended to be humid stuffy. The AC unit also didn’t work for one of the days we were there. Our room key card failed every time so we needed to go up and down to get the room key reset. The breakfast had no nutritional value whatsoever. The tables were hardly ever cleaned.
Stayed 4 nights in Feb 2026

6/10 Okay

Ramon

It's on condition
Stayed 2 nights in Feb 2026

6/10 Okay

Lisa

Travelled with family
Liked: Staff & service
Disliked: Amenities
Not the best, has potential. Needs more staff and TLC
Stayed 1 night in Feb 2026

2/10 Terrible

Dusty Charles, Cowansville

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
Kid zone for water park was closed and no mention of this on website
Stayed 3 nights in Feb 2026

4/10 Poor

MANPREET

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Yes it was neglected. Outdated property. Damp rooms. Poor cleanliness. Overall, terrible experience.
Stayed 5 nights in Feb 2026

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