2/10 Terrible
Matt
26 Dec 2025
I left my 150$ pillow in the room. Called a couple hours later to let them know and for a couple days they said they couldn’t find it. When they realized I wasn’t going to let it go, they miraculously found it. Picked it up last night and it’s not the same pillow. Someone swapped out my tempurpedic pillow and silk pillow case with a nasty dupe and filthy polyester cover. Beyond disappointed. Will never stay at this or any other Hyatt.

Matt
Stayed 1 night in Dec 2025























