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Quality Inn Old Saybrook - Westbrook

2.5 star property
Hotel with free breakfast, in the vicinity of Essex Steam Train

Photo gallery for Quality Inn Old Saybrook - Westbrook

Indoor pool, open 9:00 AM to 9:00 PM, pool loungers
Free daily buffet breakfast
Standard Room, Multiple Beds, Non Smoking
Lobby
Terrace/patio

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Gym
The current price is AU$157
includes taxes & fees
1 Dec - 2 Dec

Explore the area

View map
100 Essex Rd, Old Saybrook, CT, 06475
  • Place, Goose Island
  • Place, Essex Steam Train
    ‪5 min drive‬
  • Place, Harvey's Beach
    ‪7 min drive‬
  • Airport, New Haven, CT (HVN-Tweed - New Haven Regional)
    ‪39 min drive‬

Room options

View all photos for Room, 2 Double Beds, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Double Beds, Non Smoking

8.2 out of 10
Very good
(60 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(12 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Double Beds, Accessible, Non Smoking

8.4 out of 10
Very good
(7 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking

Standard Room, 1 King Bed with Sofa bed, Non Smoking

Standard Room, 1 King Bed with Sofa bed, Non Smoking

8.4 out of 10
Very good
(27 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
  • 19 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking

8.6 out of 10
Excellent
(14 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 4
  • 2 King Beds

About the area

Old Saybrook

Quality Inn Old Saybrook - Westbrook puts you in the centre of Old Saybrook, 5.9 km (3.6 mi) from Essex Steam Train and 6 km (3.8 mi) from Essex Island Marina. Highlights at this hotel include a restaurant, an indoor swimming pool and free buffet breakfast. .The restaurant, The Comfort Cafe, serves American cuisine and is open for lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the gym and pool loungers. Additionally, you'll find free Wi-Fi in public areas, a 24-hour business centre and coffee/tea in a common area. Each morning free breakfast is served. There's also the convenience of free self parking. .Sights within a 15-minute drive of this Old Saybrook hotel include Essex Library and Ivoryton Playhouse.

What's nearby

  • Essex Saybrook Antique Village Shopping Center - 2 min drive - 2.9 km
  • Katharine Hepburn Cultural Arts Center - 4 min drive - 4.2 km
  • Essex Steam Train - 5 min drive - 8.2 km
  • Harvey's Beach - 7 min drive - 7.4 km
  • Essex Island Marina - 7 min drive - 8.5 km

Getting around

  • Old Saybrook Station - 5 min drive
  • Hartford, CT (BDL-Bradley Intl.) - 61 min drive

Restaurants

  • ‪Starbucks - ‬5 min drive
  • ‪Burger King - ‬5 min drive
  • ‪Ashlawn Farm Coffee - ‬5 min drive
  • ‪Paperback Cafe - ‬6 min drive
  • ‪Dunkin' - ‬5 min drive

About this property

Quality Inn Old Saybrook - Westbrook

Hotel with free breakfast, in the vicinity of Essex Steam Train
Quality Inn Old Saybrook - Westbrook offers its guests an indoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

You'll find a 24-hour business centre on site. A terrace, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Quality Inn Old Saybrook - Westbrook. Self parking is free.

Smoking is allowed in designated areas at this Old Saybrook hotel.

  • 1 building
  • 120 guestrooms or units
  • 3 levels
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Corner/local shop
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Lift
  • Smoking in designated areas
  • Microwave in a common area
  • Water dispenser
  • Bar or lounge
  • Dining venue
Quality Inn Old Saybrook - Westbrook offers 120 air-conditioned accommodations with coffee/tea makers and complimentary newspapers. 27-inch flat-screen televisions come with satellite channels. Bathrooms include a bath, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Similar properties

Property grounds
Pier Blue Inn Old Saybrook - Essex
  • Pet-friendly
  • Parking included
  • Free WiFi
  • Air conditioning
4.0 out of 5, Very good, 1,003 reviews
The price is AU$141
includes taxes & fees
4 Nov - 5 Nov
Pier Blue Inn Old Saybrook - Essex

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site

Food and drink

  • Free buffet breakfast available daily 7 AM to 10 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Comfort Cafe

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 27-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2:00 AM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) guidelines.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Inn Hotel Old Saybrook
Comfort Inn Old Saybrook
Quality Inn Old Saybrook
Quality Old Saybrook
Quality Old Saybrook Westbrook
Quality Inn Old Saybrook - Westbrook Hotel
Quality Inn Old Saybrook - Westbrook Old Saybrook
Quality Inn Old Saybrook - Westbrook Hotel Old Saybrook

Frequently asked questions

What is the cancellation policy at Quality Inn Old Saybrook - Westbrook?

Quality Inn Old Saybrook - Westbrook offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Quality Inn Old Saybrook - Westbrook?

As of 3 Nov 2025, prices found for a 1-night stay for 2 adults at Quality Inn Old Saybrook - Westbrook on 1 Dec 2025 start from AU$156.83, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Quality Inn Old Saybrook - Westbrook?

Yep, Quality Inn Old Saybrook - Westbrook has a free self car park.

Are there any beaches close to Quality Inn Old Saybrook - Westbrook?

The closest beach to Quality Inn Old Saybrook - Westbrook is Harvey's Beach (5.8 km).

Does Quality Inn Old Saybrook - Westbrook have a pool?

Quality Inn Old Saybrook - Westbrook has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 9:00 AM to 9:00 PM.

Is Quality Inn Old Saybrook - Westbrook family-friendly?

You bet! With amenities such as children's meals and a corner/local shop, as well as free infant beds in the guestrooms, it's no surprise that Quality Inn Old Saybrook - Westbrook is a hit with families.

Does Quality Inn Old Saybrook - Westbrook serve breakfast?

Yeah, our visitors quite like the free buffet breakfast here! Served daily between 7 AM and 10 AM, this is the spot to fuel up for a day full of adventure.

Is there a free airport shuttle available at Quality Inn Old Saybrook - Westbrook?

No, Quality Inn Old Saybrook - Westbrook does not offer an airport shuttle service.

Is there a bar or restaurant at Quality Inn Old Saybrook - Westbrook?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Quality Inn Old Saybrook - Westbrook?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Quality Inn Old Saybrook - Westbrook?

No, only service animals are allowed.

Quality Inn Old Saybrook - Westbrook Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 351 out of 1011 reviews
Rating 8 - Good. 322 out of 1011 reviews
Rating 6 - Okay. 192 out of 1011 reviews
Rating 4 - Poor. 85 out of 1011 reviews
Rating 2 - Terrible. 61 out of 1011 reviews

7.6/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Kevin, Shelton

Stayed 2 nights in Jul 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to rest.
Stayed 1 night in Aug 2025

6/10 Okay

Brooke

Travelled with family and small children
Liked: Amenities
Room itself could use some love . Pool was nice for the price . Very friendly staff .
Stayed 2 nights in Aug 2025

2/10 Terrible

Lisa, Lakeville

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They claimed to have upgraded our room, but never checked to see that we were a party of 3. Then they gave us a room that wasn’t clean. Bathroom was disgustingly dirty. Will never go back again.
Stayed 1 night in Aug 2025

8/10 Good

Carol

Travelled with family
Liked: Cleanliness, staff & service, room comfort
The hotel was a little run down but everything was completely functional and clean. Nice area too.
Stayed 1 night in Aug 2025

10/10 Excellent

John

Stayed 2 nights in Jul 2025

10/10 Excellent

Linda

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
This hotel is modern and provides as close to a full breakfast as you could get under the heading of "continental". The room was spacious and clean. My one complain was the overall design of the building. First, like us, everyone had to drive around both sides of the building to find the office which is in the back. Signage would have been nice. Second, the halls are like a maze. Once we figured it out - fine, but it took a while, especially since the parking is not close to the elevator to go up to the 3rd floor. The room itself was spacious and nice.
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice

Clean, large rooms.
Stayed 3 nights in Jul 2025

2/10 Terrible

Careth

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No hot water water
Stayed 1 night in Jul 2025

4/10 Poor

Ed

Liked: Staff & service
Sink faucet broke old plumbing could not shut off water. Did appreciate shower safety wall handles and slip mat. Room AC was loud humid too cold due to heat wave.
Stayed 1 night in Jul 2025

6/10 Okay

Paul

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveller

Stayed 2 nights in Apr 2025

10/10 Excellent

Deborah

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean, bed and pillows comfortable. A/C worked well. Plenty of on site parking
Stayed 1 night in Jul 2025

8/10 Good

Frank

Stayed 4 nights in Jul 2025

8/10 Good

Janet

Travelled with family
Just a little tired looking, but very nice staff. Everything went well. Thank you. Good value for everything.
Stayed 1 night in Jul 2025

4/10 Poor

Robert

Disliked: Cleanliness

It's just OK...

Its OK. Stains on hallway carpet floors, old dirty elevator, AC couldn't keep up with the heat wave we had. Room was clean. Security lock on back door by pool has not worked in a long time do to settling of the building. However, its priced much cheaper than others in town.
Stayed 7 nights in Jun 2025

2/10 Terrible

Emily

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DO NOT STAY HERE. I have NO idea where these positive reviews are coming from - LISTEN TO THE NEGATIVE ONES. This place is Disgusting with a D. Unkempt. Smelled so bad. The floor I stayed on smelled horribly musty and like it had been smoked in for years. There was visible mold on the ceiling in the hallway and the door across from me had a patch on it from where it looked like it had once been kicked in. My room itself was musty and the air conditioning was weirdly humid even though it wasn't humid at all outside and blew directly on my face from the side of the room all night. The refrigerator froze my gatorade. The pool was chilly - definitely not kept to 80 degrees like they claimed. My card key stopped working and I went down to the front desk at 7:20am to get it fixed while the employee at the lobby hit her vape pen - she was nice, but then had no idea if it was okay if I left without checking out in person and I never got a firm answer. I was so worried about getting bed bugs that my friend who got a hotel outside of New Haven let me come stay with them for the second night instead. NOT worth the price; In fact, you could pay me $100 a night to stay here and I wouldn't take it. Do yourself a huge favor and if you have to get a hotel, do it somewhere outside of Old Saybrook if you can. From talking with friends who come here often, there seems to be a lack of good and moderately affordable hotels in the area and this hotel is definitely one you should avoid.
Stayed 2 nights in Jul 2025

6/10 Okay

James

Liked: Staff & service
Air conditioner needs work, very noisy.
Stayed 1 night in Jul 2025

8/10 Good

Gregory

Liked: Staff & service

Swimming pool is the best

The pool was the best part of the hotel. Warm and deep enough, long enough to actually swim some 1/2 laps
Stayed 3 nights in Jul 2025

6/10 Okay

Patricia

Travelled with family
Disliked: Property conditions & facilities
Nice employees and nice pool. Good location as it’s in between old saybrook and new London. Room was damp but otherwise fine
Stayed 2 nights in Jul 2025

4/10 Poor

Sadie

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The people are super sweet, and the beds are comfortable. However, it's OLD - has not been updated since the early 80s. If you're one who is sensitive to strong smells and mustiness, you won't want to stay here. The carpets have an odor from age and are heavily stained. Bathroom fixtures are OLD and cheap (I design & remodel bathrooms for a living), and the faucets are stiff. It's also super far away from everything - took 10-15 minutes to even get to stores/shops and Main Street. The entrance is on the back side of it, away from the main road, which is unsafe for women, and the parking lot is not very well lit and again super far from the entrance, which is unsafe for women. It's also a conglomerate of buildings, cobbled together, and is a maze inside...you'll get turned around and go down the wrong hallway. Overall, it did what I needed, but I won't stay here again. The smell of the carpets is overpowering.
Stayed 4 nights in Jul 2025

10/10 Excellent

Lisa

Stayed 1 night in Jul 2025

6/10 Okay

Tatyana

Disliked: Property conditions & facilities
The property is clean but outdated, the beds are full not queen like usual hotels. There is carpet in rooms and you can tell for long time the smell in room. Bathroom is different story, wall paper is off walls in some places and they patched with cocking also the tub is very old it has lines looking like it’s getting apart and black mold above the shower and around the faucet. The fan wasn’t working and you can see dust hanging. The door hard to open and close because of moisture.
Stayed 1 night in Jul 2025

10/10 Excellent

Christian

Stayed 2 nights in Jul 2025