357 Gardenia, The Palms, Richmond Development, Ocho Rios, Saint Ann
Dolphin Cove
āŖ7 min driveā¬
Dunn's River Falls
āŖ8 min driveā¬
Mystic Mountain
āŖ9 min driveā¬
Ocho Rios (OCJ-Ian Fleming Intl.)
āŖ33 min driveā¬
Room options
View all photos for Family Villa, 3 Bedrooms, 2 Bathrooms, Mountain View
Family Villa, 3 Bedrooms, 2 Bathrooms, Mountain View
Highlights
Garden
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
174 sq m
3 bedrooms
2 bathrooms
Sleeps 6
About the area
Ocho Rios
At this villa you'll be 2.3 km (1.4 mi) from Green Grotto Caves and 2.3 km (1.5 mi) from Jamaica Beaches. .Villa is soundproofed and features a flat-screen TV with cable channels, along with a washing machine, free WiFi and free wired Internet. In-room dining is easy with a kitchen that comes equipped with a fridge, a microwave and a stovetop. Nice touches to enhance your stay include free toiletries and premium bedding. 2 bathrooms, a living room and a dining area are also available. Limited housekeeping is available. .Spend the day at the nearby private beach and enjoy the 2 outdoor tennis courts, outdoor swimming pool and 24-hour gym. Other amenities include free Wi-Fi in public areas and laundry facilities. There's also free self parking, along with the convenience of an airport shuttle.
Montego Bay (MBJ-Sir Donald Sangster Intl.) - 92 min drive
Restaurants
āŖMandalay Asian Restaurant - ā¬3 min drive
āŖBob Marley Bar - ā¬4 min drive
āŖBoulangerie - ā¬13 min drive
āŖJust Coool A.K.A Puddin Man - ā¬6 min drive
āŖBamboo Blu - ā¬4 min drive
About this property
Entire place
You'll have the entire home to yourself and will only share it with other guests in your party.
Ocho Rios Getaway Villa at The Palms
Villa in Ocho Rios with private beach and 24-hour fitness centre
A private beach is featured. Ocho Rios Getaway Villa at The Palms offers its guests an outdoor pool, outdoor tennis courts, and a 24-hour fitness centre. WiFi and wired Internet are free in public spaces. An airport shuttle (available 24 hours) is available for a fee. A terrace, barbecue grills, and a garden are also featured at the business-friendly Ocho Rios Getaway Villa at The Palms. Self parking is free.
This 4-star Ocho Rios villa is smoke free.
1 guestroom or unit
1 building
1 floor
Built in 2000
Childcare (surcharge)
Self-service laundry
Storage area for luggage
Terrace
Garden
BBQ grill(s)
No smoking on site
Air-conditioned accommodation at this villa offers DVD players and a safe. This individually decorated and furnished accommodation has separate sitting areas and includes desks. Beds feature Egyptian cotton sheets and premium bedding. Accommodation at this 4-star villa has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.
Guests can surf the web using complimentary wired and wireless Internet access. 50-inch flat-screen televisions come with premium cable channels. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a limited basis.
Languages
English
Property amenities
Beach
White sand private beach nearby
Pool/Spa
Outdoor pool
Internet
Available in the villa: Free WiFi and wired internet
Parking and transport
24-hour return airport shuttle on request for a surcharge
Free self parking on site
Wheelchair-accessible parking available
Family friendly
Babysitting (surcharge)
Cot: USD 7 per night
Kitchen
Blender
Coffee/tea maker
Cookware, dishware, and utensils
Electric kettle
Full-sized refrigerator/freezer
Hob
Microwave
Oven
Paper towels
Toaster
Toaster oven
Bedrooms
3 bedrooms
Egyptian cotton sheets
Bathroom
2 private bathrooms
Free toiletries
Hair dryer
Shower/bathtub combination
Towels provided
Living spaces
Living room
Separate dining area
Separate sitting area
Entertainment
50-inch flat-screen TV with premium cable channels
CD player
DVD player
Outdoor areas
Barbecue grill
Fully-fenced
Garden
Terrace
Yard
Laundry
Laundry facilities
Washing machine
Work spaces
Desk
Comfort
Air conditioning
Ceiling fan
Pets
No pets allowed
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No lift
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Smoke-free property
Services and conveniences
Blackout drapes
Free bottled water
Housekeeping (limited availability)
Iron/ironing board
Luggage storage
Safe
Location highlights
Near the ocean
Things to do
2 outdoor tennis courts
24-hour gym
Mini golf
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector (host has indicated there is a smoke detector on the property)
First aid kit
Fire extinguisher
General
1 building
1 floor
Built in 2000
Garden
Gated community
Individual decor
Individual furnishings
Soundproofing
Policies
Check-in
Check-in start time: 3 PM; check-in end time: 6:00 AM
Minimum check-in age - 18
Check-out
Check-out before 9 AM
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
There is no front desk at this property
Guests must contact the property for check-in information
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Pets
No pets allowed
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cots (infant beds) are available for USD 7.00 per night.
Payment types
Important information
Fees
Guests will be asked to pay the following charges at the property:
Cash deposit: USD 100 per stay
Cleaning fee: USD 75 per accommodation, per stay.
Service fee: USD 30 per accommodation, per night
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Airport shuttle fee: USD 240 per vehicle (return)
Crib (infant bed) fee: USD 7.00 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.
Property is also known as
Ocho Rios Getaway Villa Palms St. Ann's Bay
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Frequently asked questions
Is parking available at Ocho Rios Getaway Villa at The Palms?
Yep, Ocho Rios Getaway Villa at The Palms has a free self car park.
Are there any beaches close to Ocho Rios Getaway Villa at The Palms?
The closest beach to Ocho Rios Getaway Villa at The Palms is Turtle Beach (7.8 km).
Does Ocho Rios Getaway Villa at The Palms have a pool?
Ocho Rios Getaway Villa at The Palms has an outdoor pool.
What luxury perks are available at Ocho Rios Getaway Villa at The Palms?
This property features an outdoor pool, as well as premium bedding and a private yard.
Is Ocho Rios Getaway Villa at The Palms family-friendly?
You bet! With amenities such as babysitting services, on-site mini golf and cots/infant beds, it's no surprise that Ocho Rios Getaway Villa at The Palms is a winner with our family travellers.
Is there a free airport shuttle available at Ocho Rios Getaway Villa at The Palms?
No, but there's an airport shuttle that runs 24 hours a day on request for a fee.
What time are check-in & check-out at Ocho Rios Getaway Villa at The Palms?
Check-in begins at 3 PM. Check-out time is 9 AM.
Are pets allowed at Ocho Rios Getaway Villa at The Palms?
No, pets are not allowed.
Ocho Rios Getaway Villa at The Palms Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
This is an ideal family oriented gateway. The pool was awesome, the rooms were clean and spacious and the many planted trees and flowers brought ambience to the outdoors. Kevin and Lorraine were very accomodating as well. We experienced few minor issues with the bathroom plumbing and AC units but our overall stay was terrific. We will definitively be back again.
The villa was clean and well appointed. There was comfortable space for four adults though the lounge became somewhat cramped when the fifth adult arrived. There was a sense of safety and security at all times, which was welcome. Everything worked! Though rather removed from the beach there was easy access nonetheless. Other amenities were a short drive away. The corner deli, Scotchies for jerk delights and the petrol station. The highway and Ocho Rios proper were also easily accessible.
We read the reviews and almost did not book this property. We put in the number of days and people. The total price came up and then we noticed that what we were not asked to pay the total. We made what was like a substantial down payment not the full amount. Two days before arrival we were contacted by a coordinator. He explained to us that the balance is due upon arrival and asked us what time our flight land etc. He provided a number to call and gave us his as well. We inquired about the free breakfast, and he confirmed it with us. The property manager (Lorraine) was waiting for us when we arrived and free breakfast we in the refrigerator. She was very professional about checking us into our villa. Gorgeous villas, ours was very clean, the neighborhood is very nice, the pool etc. They have a system to ensure that the arriving guest knows all the details and that they know who to call and when. I think this wonderful villa got a bad rap because travelers are so use to hotels with a front desk. When I booked it said Mr Ruiz your total is Z. You don't have to pay Z today, you can pay X and pay Y when you arrive. Z+Y=Z I advise the owner/manager to just charge Z at the time of booking and put that issue to rest. If you tell someone who booked without paying attention that they have a balance, you are going to have a sizable problem. Our experience was very good and it turns out that the owners are very decent and honest people. This experience deserves a 5/5.
M_Ruiz
Stayed 1 night in Apr 2017
6/10 Okay
T.
21 Oct 2018
Disliked: Cleanliness
The place was nice however I had to re clean almost everything as far as counter tops and floors in kitchen and both bathrooms for it was not clean. It was spotted with residue and I couldnt use the place iike that at all. During the stay there was plumbing issues with both toliets which one toliets completely couldn't be used due to a serious leak which they could not fix during my stay due to the strenuous work required. However I managed to use it by pouring water into the bowl Everytime I had to flush to accommodate myself. Hopefully they fix it for the next guest. Master bedroom TV had an issue with low volume which I couldn't manage to fix but dealt with due to the fact that I spent most of the time in the living room. Beware, the dryer does not work so you will have to be traditional and hang your clothes out to dry when necessary. Communication with management regarding anything I needed was great and they were very accommodating. As far as the overall Villa, it was gorgeous scenery and very peaceful all day and night. Me and my family enjoyed eating breakfast on the veranda/patio section. Security was very pleasant. However, if your Jamaican, you will find that the local supermarket does not carry most of the things you will typically need like spices and herbs and is very very pricey. Over all, this place need a few updates in plumbing, furniture and maybe even some decor and most of the remotes needs replacing of either batteries or just a new unit .
T.
Stayed 7 nights in Oct 2018
6/10 Okay
Nique, Philadelphia,Pa
6 Aug 2018
Liked: Staff & service, room comfort
The property was ok. I enjoyed the staff and the convience of the market and liquor store. However ,the actual house neede some upgrading. The furniture was broke, the dryer did not work and the refigerator did not get cold.
Nique
Stayed 4 nights in Jul 2018
4/10 Poor
EC, Elk Grove
8 Apr 2018
Liked: Cleanliness, room comfort
Disliked: Staff & service
Not reccomended
The customer service rep (getaway villa at the palms) to set up my reservation was really rude and inappropriate. There are a number of things to be aware of and hopefully with my call to Expedia, some of the dishonest info has been taken down. Free breakfast for two is not offered. Roundtrip airport transfer for $80 is actually $120 each way. I called a week in advance to ensure my reservation was secure and set up airport transfer and was told he would not look at my reservation until 3 days before arrival- that i was calling too early. When I did call, I was informed (same person)there would be almost $400 in additional fees due because Expedia made a mistake. While i tried working this out with Expedia, I received several whatsapp messages and phone calls from rep with very rude behavior. I actually bridged the call with Expedia and they were surprised and apologetic for the responses. Expedia then called him and he responded in the same manner- hanging up on Expedia! It was really disappointing and stressful prior to the trip to have this kind of service. Home was beautiful and clean. Neighborhood gated and safe. There was 5 of us staying and they gave us 4 towels for the entire 7 nights. You do need to supply your own toilet paper, etc. I'm okay with this but would've preferred to know this up front.
Location, property, pool and supermarket great. The facilities did not encourage me to use it for future visits nor to recommend to anyone. Poor cleaning and maintenance: fridge and cooker grubby; light bulbs missing; splashes up walls; shower heads need descaling; no hairdryer; no free toiletries; only 3 poor quality bath towels/1 hand towel; no pool/beach towels. Bed linen poor quality (not premium as described); pillows were dreadful; no mattress or pillow protectors. Kitchen facilities poor: 3 spoons, 4 knives, broken sharp knives; no coffee maker; oven didn't work. Security: NO SAFETY DEPOSIT BOX; side gates didnāt lock; poor quality front door lock. Outside seating: 2 garden chairs, 3 patio chairs in poor condition. FREE BREAKFAST: 6 eggs, packet of cream crackers, milk and orange juice. The detail of free breakfast was not given online but whilst we were on holiday before check-in, we received a text that the breakfast was a 'limited time and limited area promo for 2 for a single morning. Promo includes DIY continental breakfast ...' We felt that the online description had been misleading as we thought the breakfast would be available for our stay of 6 days and for all 3 of us, notwithstanding the fact that what was actually provided doesn't actually constitute a continental breakfast, nor a breakfast of any kind for that matter. And just to be picky: the property was on a housing estate and we weren't overlooking the mountains, as advertised.
Jamaica was our last stop in a chain of island hops. We were definitely short in dollars, but not wanting to sacrifice the quality of stay. It was a bit of a step down to get a self-catering villa. In the end, we regret wasting the money on the other 5 hotels. It was nice to have people cater to us but we wasted money on an experience that was not a value. We found a significant value in this place. If not for the fact that this place was unstaffed and you have to make your own meals, I would rate this as a 5 start value at a 2 start price. The villa is very large a spacious, perfect for taking a family trip to Ocho Rios. The AC, hotwater and the WIFI worked well. The supermarket is at the entrance of the development. The town center is 5 minutes away. We were impressed and think anyone would be impressed at what is being offered so cheap!
The place is exactly as seen in the photos. The staff is very friendly and very helpful. Ocho Rios has an abundance of attraction, so much I would not bother to list them. We had an extended stay and visited more attractions they most people will have time to see. The rooms are air conditioned, wifi is fast, cable TV with lots of channels and water hot. This villa is in a large gated community with 24 hour security so we definitely felt safe. I think it best suits a family on vacation as it was three bedrooms.