6/10 Okay
Verified traveller
Travelled with family
11 June 2025
1st time a charm yet 2nd time HORRIBLE!!!!!!!!!!
I decided to stay at this hotel because when i visited San Francisco some years ago i had a wonderful experience. From the time I checked in until I checked out. My stay this time was completely different. I stayed for 5 days and the housekeeping person came twice. We had to dump our own trash. Also they offer breakfast BUT there was nothing a vegetarian or vegan could eat. The biggest downfall was the cleanliness of the room. I brought items to clean my space. After my 1st night I woke up with very itchy bites on my arm. I called the feont desk to ask for a completely new bedding. Once the room was cleaned and beds changed I noticed blood stains of the blanket so I had to once again call for bedding. I sprayed the sheets and bed (including the pillows) with lysol and bed spray then let it sat for about 30 mins. I didnt know that this hotel was pet friendly and not that i have anything against animals but I know people allow their animals to sleep on the bed and get in chairs which for me is a problem. I did take pictures of my arms, the dirty carpet and the blood stain on the sheets. Needless to say as much as I enjoyed my first stay my second was not pleasant at all and have no desire to stay at this location again. That is such a shame considering they have built up the area with more shops and restaurants which was so lovely.
Not surprising that this thing wont even let me upload my pictures!!!
Verified traveller
Stayed 4 nights in Jun 2025