Holiday Inn Norwich by IHG

4.0 star property
Hotel with a full-service spa, near Norwich Theatre Royal

Photo gallery for Holiday Inn Norwich by IHG

Bar (on property)
Point of interest
Exterior
Indoor pool
Fitness facility

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
The current price is AU$163
includes taxes & fees
21 Dec - 22 Dec

Explore the area

View map
Ipswich Road, Norwich, England, NR4 6EP
  • Place, Danby Wood
    ‪1 min walk‬
  • Place, Marston Marshes
    ‪15 min walk‬
  • Place, University of East Anglia
    ‪5 min drive‬
  • Airport, Norwich (NWI-Norwich Intl.)
    ‪12 min drive‬

Room options

Standard Room, 1 Double Bed, Accessible

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Pillow menu
Private bathroom
Hairdryer
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Room

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Pillow menu
Sofa bed
Private bathroom
  • 12 sq m
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 2 Single Beds

7.8 out of 10
Good
(8 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Pillow menu
Sofa bed
Private bathroom
  • 12 sq m
  • Sleeps 2
  • 2 Twin Beds

Standard Room, 1 Double Bed with Sofa bed

9.0 out of 10
Wonderful
(11 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Pillow menu
Private bathroom
Hairdryer
  • 12 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

Premium Room, 1 Double Bed with Sofa bed

7.4 out of 10
Good
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Pillow menu
Private bathroom
Hairdryer
  • 17 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

Premium Room

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Pillow menu
Sofa bed
Private bathroom
  • 17 sq m
  • Sleeps 2
  • 1 Twin Bed

Premium Room, 1 Double Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Pillow menu
Private bathroom
Hairdryer
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Room, Multiple Beds

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Pillow menu
Private bathroom
Hairdryer
  • 12 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

Premium Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Pillow menu
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

7.8 out of 10
Good
(7 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Pillow menu
Bathrobes
Hairdryer
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(11 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Pillow menu
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Double Bed

8.8 out of 10
Excellent
(17 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Pillow menu
Private bathroom
Hairdryer
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

Premium Room, 2 Single Beds

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Pillow menu
Sofa bed
Bathrobes
  • 17 sq m
  • Sleeps 2
  • 2 Twin Beds

About the area

Norwich

Holiday Inn Norwich by IHG puts you in the centre of Norwich, 3.2 km (2 mi) from University of East Anglia and 3.4 km (2.1 mi) from Norwich Theatre Royal. Highlights at this hotel include a full-service spa, a restaurant and an indoor swimming pool. .A day of pampering can include massages, facials and mani/pedis. The restaurant, Junction Restaurant, is open for breakfast, lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. Enjoy the gym, sauna and kids' swimming pool. 212 square feet (20 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Plus you'll find free Wi-Fi in public areas and laundry facilities. Full breakfast is available on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM. There's also the convenience of free self parking. .With a stay at this 4-property class Norwich hotel, you'll be 3.4 km (2.1 mi) from The Forum and 3.5 km (2.2 mi) from Carrow Road Stadium.

What's nearby

  • Danby Wood - 1 min walk - 0.0 km
  • Marston Marshes - 15 min walk - 1.3 km
  • University of East Anglia - 5 min drive - 7.9 km
  • Norfolk & Norwich University Hospital NHS Foundation Trust - 6 min drive - 9.9 km
  • Norwich Cathedral - 8 min drive - 4.2 km

Getting around

  • Spooner Row Station - 13 min drive
  • Norwich (NWI-Norwich Intl.) - 26 min drive

Restaurants

  • ‪McDonald's - ‬18 min walk
  • ‪Greggs - ‬13 min walk
  • ‪Hop Rocket - ‬4 min drive
  • ‪The Marsh Harrier - ‬5 min walk
  • ‪Cellar House - ‬5 min drive

About this property

Holiday Inn Norwich by IHG

Hotel with a full-service spa, near Norwich Theatre Royal
Holiday Inn Norwich by IHG offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business centre and meeting rooms are available. Event space at this hotel measures 212 square feet (20 square metres) and includes conference space. A children's pool, a sauna, and spa services are also featured at the business-friendly Holiday Inn Norwich by IHG. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Norwich hotel.

  • 119 guestrooms or units
  • 3 levels
  • Conference rooms
  • 212 sq ft of conference space
  • 20 sq. m of conference space
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Terrace
  • Garden
  • Outdoor picnic space
  • ATM
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Holiday Inn Norwich by IHG offers 119 air-conditioned accommodations with a safe and coffee/tea makers. A pillow menu is available. Flat-screen televisions come with satellite channels and pay-per-view films. Bathrooms include a bath and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body treatments and manicures and pedicures.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 16.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Junction Restaurant

Things to do

  • Children's pool
  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Free rollaway/extra bed
  • In-room cot
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 212 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed
  • Pillow menu

Bathroom

  • Bathtub
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 3 AM
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 16.95 per person
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche and Eurocard. Cash is not accepted. 

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel NORWICH
Holiday Inn NORWICH
NORWICH Holiday Inn
Holiday Inn Norwich City Hotel Norwich
Holiday Inn Norwich Hotel
Holiday Inn Norwich
Holiday Norwich By Ihg Norwich
Holiday Inn Norwich by IHG Hotel
Holiday Inn Norwich an IHG Hotel
Holiday Inn Norwich by IHG Norwich
Holiday Inn Norwich by IHG Hotel Norwich

Frequently asked questions

What is the cancellation policy at Holiday Inn Norwich by IHG?

Holiday Inn Norwich by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Norwich by IHG?

As of 15 Dec 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Norwich by IHG on 21 Dec 2025 start from AU$162.80, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Norwich by IHG?

Yep, Holiday Inn Norwich by IHG has a free self car park.

Is there a spa on site at Holiday Inn Norwich by IHG?

Yep, there is an onsite spa at Holiday Inn Norwich by IHG. You'll enjoy heaps of services like facials and body treatments.

Does Holiday Inn Norwich by IHG have a pool?

Holiday Inn Norwich by IHG has an indoor pool and a kids' pool.

What luxury perks are available at Holiday Inn Norwich by IHG?

Holiday Inn Norwich by IHG features a full-service spa, a health club and an indoor pool.

Is Holiday Inn Norwich by IHG family-friendly?

You bet! With amenities such as a children's pool and laundry facilities, as well as free infant beds and free extra beds in the guestrooms, it's no surprise that Holiday Inn Norwich by IHG is a hit with families.

Does Holiday Inn Norwich by IHG serve breakfast?

You bet, full brekkie is served weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Holiday Inn Norwich by IHG?

No, Holiday Inn Norwich by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at Holiday Inn Norwich by IHG?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Holiday Inn Norwich by IHG?

Check-in begins at 3:00 PM. Check-out time is noon.

Holiday Inn Norwich by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 365 out of 878 reviews
Rating 8 - Good. 358 out of 878 reviews
Rating 6 - Okay. 104 out of 878 reviews
Rating 4 - Poor. 31 out of 878 reviews
Rating 2 - Terrible. 20 out of 878 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Olivier

Travelled with partner
Liked: Cleanliness, staff & service
Disappointing. The place is ok if you get a good price but tired overall. How such a big place doesn’t have car charging is so backward. Nice swimming pool and gym but the steam room was out of service, the sauna is tiny. Our bedroom (superior) was a good size, clean design and quiet but the drinks fridge made a constant buzz, not loud but too noticeable. Our shower had little water pressure and although the bathroom appeared to be recently done, you cant help noticing the bubbled up paint on the bathroom door. The breakfast offering is fine but there were no pastries left when we came down at 9, although refilled 20 min later. The lonely coffee machine was painfully slow and needed frequent minute breaks to warm up causing a constant queue. Some gave up and had tea instead. Coffee was fine though.
Stayed 1 night in Sep 2025

8/10 Good

Victoria Hartley

Travelled with family
Liked: Cleanliness, staff & service, amenities
Handy, easy to find hotel. Selected because we needed twin beds rather than a double. Breakfast was excellent. Beds were comfortable. Lots of parking.
Stayed 4 nights in Sep 2025

2/10 Terrible

Maureen

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Room had clearly not been hoovered before our stay and had to ask for 2 days before they hoovered it. Shower did not drain well so could only have short showers to prevent flooding the bathroom - again reported it for 2 days before slight improvement. Receptionist on arrival said all the right things but tone was off and unwelcoming. The rest of the staff were very nice.
Stayed 5 nights in Sep 2025

10/10 Excellent

Rob

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time at this Holiday Inn normall stay at ine in Town near Football pitch so well done team.
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well recommended hotel for a short break

Great staff made the stay amazing. Chose this hotel for easy navigation to Norfolk coast for a beach weekend. We were pleased with our choice of this hotel. Well placed for access to Norwich and Norfolk coast in general. Amazing staff and service make the stay special.
Stayed 2 nights in Aug 2025

6/10 Okay

Mark

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Aug 2025

8/10 Good

Helen

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2025

6/10 Okay

edward

Liked: Staff & service
Disliked: Property conditions & facilities
The location is very convenient for a night south of Norwich with a drive south ahead of us in the morning.
Stayed 1 night in Aug 2025

10/10 Excellent

Sulimanka

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing customer service
Stayed 1 night in May 2025

8/10 Good

Jeanette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

6/10 Okay

Susie

Travelled with family
Liked: Staff & service, room comfort

Not a four star, but a perfectly decent 3 star.

The good: plentiful free parking. Staff were efficient and friendly. Breakfast had a good range and vegan options were available. Location was good (6 mins from Norwich city centre). Beds were firm and pillows were decent. The bad: the bathroom in a standard room is like one of those puzzles you used to get in the 90's. The ones where you had a flat plastic square and there were several tiles, and you have to move them into the correct position to form the picture. Remember those? That's like the bathroom. It's very small. Getting into the shower takes some serious manoeuvring and to be frank, if you're a little bit chunky, you might struggle. The ugly: cleanliness generally was very good. There was a hair ball in the bathroom that (hopefully) was from the previous occupants hairbrush so it wasn't perfect. I wasn't particularly bothered by it, but if you're a bit fussy or a bit "Monica" you might not think that's good enough. Perfectly good hotel for a weekend. Would probably consider somewhere else (or a more expensive room) for anything longer.
Stayed 2 nights in Aug 2025

10/10 Excellent

Kerry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Nicole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay, would stay again.

Very comfortable, clean & very friendly & helpful staff. Breakfast was good and location good.
Stayed 2 nights in Aug 2025

10/10 Excellent

GRAHAM

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Easy access to Norwich centre, large car park, great reception area and bar and restaurant. Great stay, I will be back.
Stayed 2 nights in Aug 2025

6/10 Okay

Philip

Travelled with group
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Anna

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Sarah

Travelled with group
Liked: Cleanliness, staff & service, amenities
Ok place to stay close to UEA but overall it is old and tired looking. Everything was a bit worn.
Stayed 1 night in Jul 2025

10/10 Excellent

Bradley

Stayed 1 night in Jul 2025

8/10 Good

Bethany

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Dated but otherwise good hotel.
Stayed 1 night in Jul 2025

6/10 Okay

Matt

Travelled with family
Liked: Staff & service, room comfort
Stayed 5 nights in Jul 2025

10/10 Excellent

Joe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is nice staff, good facility, recommended
Stayed 1 night in Jul 2025

10/10 Excellent

Susanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Excellent breakfast (huge choice). Good shower. A/C in room very good. Plenty of free parking.
Stayed 1 night in Jun 2025

10/10 Excellent

Stephen

Stayed 2 nights in Jun 2025

10/10 Excellent

Bernadette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accessible room, spacious and air conditioned. Fridge in room. Lovely staff. Quick and friendly check in. Lovely breakfast.
Stayed 2 nights in Jun 2025