4.2 out of 5

"stairs inside the property not fit for young children, dangerous and there is a gap between top banister and rail this could lead to a small child fal ... " More

By a verified traveller on Sun 19 Aug 2018

Enter dates to see availability

Hotel Description

Sandcastles Noosa places you in the centre of Noosa Heads,connected to a shopping centre and within a short 5-minute stroll of popular places like Noosa Beach and Hastings Street. Highlights at this luxury property include an outdoor swimming pool, and in-room kitchens and free WiFi.

You can enjoy an LCD TV with cable channels, and each apartment features a furnished balcony or patio, a DVD player and a coffee/tea maker. In-room dining is easy with a kitchen that comes equipped with a fridge, a microwave and a hob. A ceiling fan, a hairdryer and a phone are also available.

Spend the day at the beach where you'll find umbrellas, and enjoy the on-site spa tub and kids' swimming pool. Added amenities include free WiFi in public areas and laundry facilities. There's also the convenience of free self parking.

Attractions within a 15-minute drive of this 4.5-star Noosa Heads property include Noosa National Park and Coolum Beach.

Apartment, 1 Bedroom, Partial Ocean View, Beachfront

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
AU$319* Per night/room 1 Sep. - 2 Sep.

Loft, 2 Bedrooms, Partial Sea View, Beachfront

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

1 Bedroom Parkside Apartment

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Apartment, 2 Bedrooms, Park View

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Sandcastles Noosa ratings based on 54 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Sandcastles Noosa

Everyone (16) Couples (22) Family (15)
5 out of 5
Great position on Hastings St, pool spa very clean. The host and hostess are excellent people always there for your help or a chat. Very clean apartment.Restaurants out the front door and the shopping is as well.

Posted by on 14 May 2019

Was this review helpful to you?
Comment from Hotel Management

15 May 2019 by Mark and Shannon

Thank you for the lovely review. We hope to see you back soon.

2 out of 5
Fantastic location but the unit (number 8) was incredibly disappointing. After the initial FULL payment the resort tried to take the payment out of my credit card again two days later. When we arrived for out stay the apartment was dirty, there was sand in the bed, the blind in the bedroom would not close fully, the cistern on the toilet was broken, the shower constantly leaked, we were made to feel like it was a "privilege" when we asked for clean towels the next day, the tea towel was dirty, the cutlery and glassware was a mix of about 5 different sets and the apartment was old, tired and not as advertised when booked. Then, to add insult to injury, there was another attempt to charge my credit card for the full booking amount again an hour after we left the resort. Would never stay here again and feel cheated and ripped off.

Posted by on 28 Apr. 2019

Was this review helpful to you?
4 out of 5
Excellent location. Friendly and helpful staff. Clean and comfortable.

Posted by on 6 Apr. 2019

Was this review helpful to you?
Comment from Hotel Management

8 Apr. 2019 by Mark and Shannon

Thank you for the lovely review.

5 out of 5
Amazing location, close to shops, beach. Park and don’t drive again. Rooms are big and pools are great

Posted by on 1 Apr. 2019

Was this review helpful to you?
Comment from Hotel Management

3 Apr. 2019 by Mark

Woo Hoo. Thanks for the great review.

5 out of 5
Location, parking, wifi, and friendly management staff

Posted by on 4 Feb. 2019

Was this review helpful to you?
Comment from Hotel Management

4 Feb. 2019 by Mark.

thank for the great review. Who ever you are??

4 out of 5

Posted by on 27 Jan. 2019

Was this review helpful to you?
Comment from Hotel Management

29 Jan. 2019 by Mark

Thank you for the review, Anonymous.

5 out of 5
Great location, well managed, clean ( mid week clean ) , friendly management, nice pool would stay again Only thing I would have liked would be foxtel otherwise spot on

Posted by on 22 Dec. 2018

Was this review helpful to you?
Comment from Hotel Management

23 Dec. 2018 by Mark.

Thank you for the very lovely review. A perfect score. We do have Foxtel. 8 channels. You just needed to keep scrolling through the channels and you would have found them. Regards Mark.

3 out of 5

close to beach good locality

Pros: locality
Cons: air condition and internal staircase not safe
Location: good location to amenities in hastings
stairs inside the property not fit for young children, dangerous and there is a gap between top banister and rail this could lead to a small child falling through, property was dated. Air conditioning could not be moderated too hot upstairs and too cool downstairs. Best thing about the property was locality and friendliness of management.

Posted by on 19 Aug. 2018

Was this review helpful to you?
Comment from Hotel Management

23 Aug. 2018 by Mark.

Dear Anonymous, As you did not give us your real name we cannot assess if you had children in with you in the loft. For future reference we don't allow small children in a loft apartment you must be over the age of 6. You are the first guest to complain about the AC in a loft apartment.

4 out of 5
Great location. Warm pool. Clean apartment. Friendly welcoming staff. Only thing we missed was a lack of small touches such as toiletries/a box of tissues etc

Posted by on 17 Aug. 2018

Was this review helpful to you?
Comment from Hotel Management

17 Aug. 2018 by Mark and Shannon.

Thank you for the lovely review. We are looking at updating our toiletries in the coming months. We will taking your comments on board.

3 out of 5

great location

Great location and pool area but rooms getting a bit dated. Small hot water tank so not enough hot water for the 4 of us. Wifi not that reliable. Friendly helpful safe.

Posted by on 19 Jul. 2018

Was this review helpful to you?
Comment from Hotel Management

22 Jul. 2018 by Mark and Shannon.

Thank you for the review. We have a wonderful location and pool area. As you have listed your comment under anonymous I cannot tell which room you are in. If you book direct we can arrange a more up to date room or at least discuss the options. As with most Hasting street resorts the water tanks are in the unit and ours under the kitchen bench. They are continuous 50 litre hot water tanks that are always working. You'll only run out if you have very long showers, which must have been what happened in your instance. We hope to see you again soon.

Property Features

Sandcastles Noosa offers its guests an outdoor pool, a spa tub, and a kid's pool. WiFi is free in public spaces. Tour or ticket assistance, a BBQ, and laundry facilities are also featured at the luxury Sandcastles Noosa. Free self parking is available. This 4.5-star Noosa Heads apartment is smoke free.

  • 14 guestrooms or units
  • 3 levels
  • 2 buildings
  • Umbrellas for the beach
  • Self-service laundry
  • Front desk (limited hours)
  • Tour and ticket information
  • BBQ grill(s)
  • On-site shopping
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Full-sized refrigerator/freezer
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Maroochydore, QLD (MCY-Sunshine Coast) (30.9 km / 19.2 mi)
  • Parking: Free self parking

Room Amenities

Sandcastles Noosa offers 14 forms of air-conditioned accommodation with DVD players and coffee/tea makers. Rooms open to furnished balconies or patios. Accommodation at this 4.5-star apartment has kitchens with full-sized fridge/freezers, hobs, microwaves and kitchenware and utensils. Bathrooms include a shower, complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wireless Internet access. 92-cm LCD televisions come with cable channels. Additionally, rooms include an iron/ironing board and a ceiling fan.

  • In-room kitchen
  • Private balcony or patio (furnished)
  • Separate bedroom
  • LCD television
  • Cable channels
  • DVD player
  • Fridge (full size)
  • Microwave
  • Hob
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Shower
  • Cribs (surcharge)
  • Hairdryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom

Nearby Activities

An outdoor pool, a children's pool and a spa tub are on site.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is 21

Special check-in instructions:

Reception hours are 9 AM - 5 PM Monday to Friday, 9 AM - 2 PM on Saturday, and 9 AM - Noon on Sunday. Please contact the property ahead of time if you are planning to arrive out of reception hours. Please contact the office using the information on the reservation confirmation received after booking.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 60.0 per day.
  • Cribs (infant beds) are available for AUD 15.0 per night.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: AUD 15.0 per night
  • Rollaway bed fee: AUD 60.0 per day
  • On-site credit card charges are subject to a surcharge of 1.1 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sandcastles Noosa Apartment
  • Sandcastles Noosa

You should know

  • Registered guests are the only ones allowed to be in guestrooms.

National Rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.