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4.3 out of 5

"Great location, apartments could be better appointed. " More

By a verified traveller on Sat 02 Jan 2021

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Hotel Description

Sandcastles Noosa puts you in the heart of Sunshine Coast, connected to a shopping center and within just a 10-minute stroll of popular attractions like Hastings Street and Noosa Beach. Highlights at this luxury property include an outdoor swimming pool, and in-room kitchens and free WiFi.

Each apartment is soundproofed and features a Smart TV with cable channels, along with a furnished balcony or patio, a DVD player, and a coffee/tea maker. In-room dining is easy with a kitchen that comes equipped with a refrigerator, a microwave, and a stovetop. A TV, Netflix, and a ceiling fan are also available.

Spend the day at the beach where you'll find umbrellas, and enjoy the onsite spa tub and kids' swimming pool. Added amenities include free WiFi in public areas and laundry facilities. There's also the convenience of free self parking.

Attractions within a 30-minute drive of this 4.5-star Noosa Heads property include Lake Weyba and Coolum Beach.

Deluxe Loft, 2 Bedrooms, Partial Sea View, Beachfront

Bed Count 1 King Bed Maximum Occupancy 4 Max

1 Bedroom Parkside Apartment

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Apartment, 1 Bedroom, Partial Ocean View, Beachfront

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Comfort Apartment, 2 Bedrooms, Park View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Apartment, 1 Bedroom, Partial Ocean View, Beachfront

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Sandcastles Noosa ratings based on 61 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Sandcastles Noosa

Everyone (19) Couples (25) Family (15)
3 out of 5
Great location, apartments could be better appointed.

Posted by on 2 Jan. 2021

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Comment from Hotel Management

4 Jan. 2021 by Mark.

Thank you Anon. Our rooms are fully equipped and the cutting board you couldn't find was next to the microwave. All you had to do was ask. Also this room has had a furniture package put through it and more updates are coming. Thank you for staying at SC.

5 out of 5
We have stayed at Sandcastles Noosa several times over many years. Location is excellent. Current management is superb - welcoming, helpful, and friendly. We will continue to use Sandcastles as our Noosa base.

Posted by , from Brisbane QLD on 15 Dec. 2020

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Comment from Hotel Management

20 Dec. 2020 by Mark.

Thank you Suzanne, we love a good review. See you next year.

5 out of 5

Posted by on 6 Dec. 2020

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Comment from Hotel Management

8 Dec. 2020 by mark and shannon

thank you for the perfect score.

5 out of 5

Posted by on 24 Sep. 2020

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Comment from Hotel Management

30 Sep. 2020 by Mark and Shannon

thank you for the awesome review.

5 out of 5

Posted by on 18 Jan. 2020

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Comment from Hotel Management

20 Jan. 2020 by Mark.

Thank you for the awesome review.

4 out of 5
The location is fantastic, service was good and room was very nice. The bed and pillows were uncomfortable, and I expect more for the cost of the room. Thank you, Heather

Posted by , from Brisbane on 7 Oct. 2019

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Comment from Hotel Management

7 Oct. 2019 by Mark.

Hi Heather. The bed is only a year old in this apartment and the pillows are only a month old. Not sure what you expect more off as you stayed in a Deluxe loft. If it's the bed you are referring to, you are the first complaint we have had. We normally don't do one night stays and it is right in the middle of high season, so you did pay a premium. Sandcastles is still the best value beachfront on Hastings Street even at the rate you paid.

4 out of 5
Close access to Hastings st and the beach. Property is simple but functional. Can be a bit noisy and not very private due to proximity to the pool area.

Posted by on 3 Sep. 2019

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Comment from Hotel Management

6 Sep. 2019 by Mark

Thank you for the review.

5 out of 5
Great position on Hastings St, pool spa very clean. The host and hostess are excellent people always there for your help or a chat. Very clean apartment. Restaurants out the front door and the shopping is as well.

Posted by on 14 May 2019

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Comment from Hotel Management

15 May 2019 by Mark and Shannon

Thank you for the lovely review. We hope to see you back soon.

2 out of 5
Fantastic location but the unit (number 8) was incredibly disappointing. After the initial FULL payment the resort tried to take the payment out of my credit card again two days later. When we arrived for out stay the apartment was dirty, there was sand in the bed, the blind in the bedroom would not close fully, the cistern on the toilet was broken, the shower constantly leaked, we were made to feel like it was a "privilege" when we asked for clean towels the next day, the tea towel was dirty, the cutlery and glassware was a mix of about 5 different sets and the apartment was old, tired and not as advertised when booked. Then, to add insult to injury, there was another attempt to charge my credit card for the full booking amount again an hour after we left the resort. Would never stay here again and feel cheated and ripped off.

Posted by on 28 Apr. 2019

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4 out of 5
Excellent location. Friendly and helpful staff. Clean and comfortable.

Posted by on 6 Apr. 2019

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Comment from Hotel Management

8 Apr. 2019 by Mark and Shannon

Thank you for the lovely review.

Property Features

Sandcastles Noosa offers its guests an outdoor pool, a spa tub, and a children's pool. WiFi is free in public spaces. Tour/ticket assistance, barbecue grills, and a garden are also featured at the luxury Sandcastles Noosa. Free self parking is available. This 4.5-star Sunshine Coast apartment is smoke free.

  • 15 guestrooms or units
  • 3 levels
  • 2 buildings
  • Umbrellas for the beach
  • Self-service laundry
  • Tour and ticket information
  • Garden
  • BBQ grill(s)
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Kitchen
  • Laundry facilities
  • Full-sized refrigerator/freezer
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Maroochydore, QLD (MCY-Sunshine Coast) (34.1 km / 21.2 mi)
  • Parking: Free self parking

Room Amenities

Sandcastles Noosa offers 15 air-conditioned accommodations with DVD players and coffee/tea makers. Rooms open to furnished balconies or patios. Accommodations at this 4.5-star apartment have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. 55-inch Smart televisions come with premium cable channels and Netflix. Additionally, rooms include irons/ironing boards and ceiling fans.

  • In-room kitchen
  • Private balcony or patio (furnished)
  • Separate bedroom
  • Smart television
  • Cable channels
  • Premium channels
  • Netflix
  • DVD player
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Shower
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Sound-insulated rooms
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom

Nearby Activities

An outdoor pool, a children's pool, and a spa tub are on site.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 21
  • Check-in time ends at 5:00 PM

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Friday: 9:00 AM - 5:00 PM
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and lockbox information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property's front desk is open during the following times:

  • Monday - Friday: 9:00 AM - 5:00 PM
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 60.0 per day.
  • Cribs (infant beds) are available for AUD 15.0 per night.

Pet Policy

  • Pets and service animals are not allowed at Sandcastles Noosa

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards, debit cards, and cash.

For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Contactless check-out is available.

  • No lifts
  • Service animals not allowed
  • Debit cards
  • Guests will receive an email with special check-in instructions
  • Staffed front desk
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 500 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: AUD 15.0 per night
  • Rollaway bed fee: AUD 60.0 per day
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sandcastles Noosa Apartment
  • Sandcastles Noosa

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • Guests may experience noise disturbance due to nearby construction work.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.