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Best Western Niantic - New London/Mystic Area

2.5 star property
Hotel in Niantic with 24-hour fitness centre and seasonal outdoor pool

Photo gallery for Best Western Niantic - New London/Mystic Area

Lobby
Daily self-service breakfast for a fee
Exterior
Desk, laptop workspace, iron/ironing board, free cots/infant beds
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Gym
  • Laundry
  • 24/7 front desk
The current price is AU$161
includes taxes & fees
2 Nov - 3 Nov

Explore the area

View map
265 Flanders Road, Niantic, CT, 06357
  • Place, Flanders Plaza Shopping Center
    ‪12 min walk‬
  • Place, Hole-in-the-Wall Beach
    ‪6 min drive‬
  • Place, Rocky Neck State Park
    ‪8 min drive‬
  • Airport, New London, CT (GON-Groton - New London)
    ‪19 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
TV
Private bathroom
Hairdryer
Shower/bath combination
Microwave
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

8.8 out of 10
Excellent
(23 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Private bathroom
Hairdryer
Shower/bath combination
Microwave
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Shower Only)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Shower Only)

9.8 out of 10
Exceptional
(29 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Private bathroom
Hairdryer
Shower/bath combination
Microwave
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only;Larger Room)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only;Larger Room)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Private bathroom
Hairdryer
Shower/bath combination
Microwave
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette (Shower Only;with Sofabed)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Non Smoking, Kitchenette (Shower Only;with Sofabed)

Highlights

Separate dining area
Air conditioning
Free cots/infant beds
Kitchenette
Mini-fridge
TV
Private bathroom
Hairdryer
  • 45 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

8.8 out of 10
Excellent
(5 reviews)

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
TV
Private bathroom
Hairdryer
Shower/bath combination
Microwave
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(4 reviews)

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
TV
Private bathroom
Hairdryer
Shower/bath combination
Microwave
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (Shower Only)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Non Smoking, Jetted Tub (Shower Only)

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
TV
Private bathroom
Hairdryer
Shower/bath combination
Microwave
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

About the area

Niantic

At Best Western Niantic - New London/Mystic Area you'll be within a 15-minute walk of Flanders Plaza Shopping Center and 2.6 km (1.6 mi) from Cedar Ridge Golf Course. Highlights at this hotel include free self-parking and a 24-hour gym. .Enjoy the seasonal outdoor swimming pool and pool loungers. Business travelers can take advantage of a meeting room and a business centre. Additionally, you'll find free Wi-Fi in public areas and laundry facilities. Self-service breakfast is available daily between 7:00 AM and 10:00 AM. There's also the convenience of free RV/bus/truck parking. .Attractions within a 20-minute drive of this Niantic hotel include Mohegan Sun Casino and New London Ferry Dock.

What's nearby

  • Flanders Plaza Shopping Center - 12 min walk - 1.1 km
  • Hole-in-the-Wall Beach - 6 min drive - 5.3 km
  • Rocky Neck State Park - 8 min drive - 6.3 km
  • New London Ferry Dock - 10 min drive - 13.1 km
  • Ocean Beach Park - 16 min drive - 17.6 km

Getting around

  • New London Union Station - 14 min drive
  • New London, CT (GON-Groton - New London) - 18 min drive

Restaurants

  • ‪McDonald's - ‬14 min walk
  • ‪Starbucks - ‬7 min walk
  • ‪Crown Pizza - ‬4 min drive
  • ‪Three Belles Marina - ‬7 min drive
  • ‪Dunkin' - ‬11 min walk

About this property

Best Western Niantic - New London/Mystic Area

Hotel in Niantic with 24-hour fitness centre and seasonal outdoor pool
Best Western Niantic - New London/Mystic Area offers its guests a 24-hour fitness centre and a seasonal outdoor pool. Public spaces have free WiFi. A business centre and a meeting room are available. The business-friendly Best Western Niantic - New London/Mystic Area also features a vending machine, laundry facilities, and pool umbrellas. Self parking is free.

Smoking is allowed in designated areas at this Niantic hotel.

  • 93 guestrooms or units
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Lift
  • Smoking in designated areas
  • 1 conference room
Best Western Niantic - New London/Mystic Area offers 93 accommodations with coffee/tea makers and a hairdryer. Televisions come with satellite channels and Netflix. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Niantic hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs, as well as telephones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily self-serve breakfast available 7:00 AM to 10:00 AM for a fee

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination

Entertainment

  • 50-inch TV with satellite channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 30.00 per accommodation, per night, plus a deposit of USD 150.00 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 150.00 per stay
  • Pet fee: USD 30.00 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival.

We should mention

  • The seasonal pool will open on 22 May and close on 04 September.
  • Pool access available from 8:00 AM to 8:00 PM
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Niantic Motel
Niantic Motel
Best Western Niantic Inn
Niantic New London Mystic Area
Best Western Niantic New London/Mystic Area
Best Western Niantic - New London/Mystic Area Hotel
Best Western Niantic - New London/Mystic Area Niantic
Best Western Niantic - New London/Mystic Area Hotel Niantic

Frequently asked questions

What is the cancellation policy at Best Western Niantic - New London/Mystic Area?

Best Western Niantic - New London/Mystic Area offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Best Western Niantic - New London/Mystic Area?

As of 29 Oct 2025, prices found for a 1-night stay for 2 adults at Best Western Niantic - New London/Mystic Area on 2 Nov 2025 start from AU$161.42, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Best Western Niantic - New London/Mystic Area?

Yep, Best Western Niantic - New London/Mystic Area has a free self car park and free RV/bus/truck parking.

Are there any beaches close to Best Western Niantic - New London/Mystic Area?

The closest beach to Best Western Niantic - New London/Mystic Area is Ocean Beach Park (10.8 km).

Does Best Western Niantic - New London/Mystic Area have a pool?

Best Western Niantic - New London/Mystic Area has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 8:00 AM to 8:00 PM (Seasonal outdoor pool open from May 22 to September 04).

Is Best Western Niantic - New London/Mystic Area family-friendly?

You bet! With amenities such as laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Best Western Niantic - New London/Mystic Area is a hit with families.

Does Best Western Niantic - New London/Mystic Area serve breakfast?

Sure does, self-service brekkie is served daily between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at Best Western Niantic - New London/Mystic Area?

No, Best Western Niantic - New London/Mystic Area does not offer an airport shuttle service.

What time are check-in & check-out at Best Western Niantic - New London/Mystic Area?

Check-in begins at 3 PM. Check-out time is 11 AM.

Reviews

Best Western Niantic - New London/Mystic Area Reviews

9.0

Wonderful

9.6/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 277 out of 415 reviews
Rating 8 - Good. 86 out of 415 reviews
Rating 6 - Okay. 33 out of 415 reviews
Rating 4 - Poor. 8 out of 415 reviews
Rating 2 - Terrible. 11 out of 415 reviews

Reviews

10/10 Excellent

Dena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very quiet and clean
Stayed 1 night in Jul 2025

8/10 Good

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities
One night stay provided everything we needed. Breakfast in the morning was great!
Stayed 1 night in Jul 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Brand new motel. Beautiful pool. Convenient to hi-way 95. Breakfast was good and beds are very comfortable.
Stayed 1 night in Jul 2025

8/10 Good

Heather

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
We really have enjoyed our stay at the Best We
Stayed 2 nights in Jul 2025

4/10 Poor

Carolyn

Travelled with pets
Liked: Cleanliness
I only got a room here to have somewhere cold to sleep at night local to my family beach house that my dog was welcome. I also planned to sleep the last day prior to driving 6-8 hours home. The one thing that was an issue was the AC. It seemed to rarely kick on and kept kicking the heat on without me even touching the thermostat. So that was frustrating, up and down all night trying to mess with the AC. I was moved rooms for my last not even full day there and the AC was still a hassle. I didn’t get but an hour of sleep before driving home. The room I was moved to the AC made a loud double clicking noise both in the front room and bedroom everytime it kicked on. It woke me up right as I fell asleep which was beyond frustrating when I just needed to sleep that day for a few hours. I gave up after one hour of sleep before leaving and regretted even moving rooms for a few hours. Otherwise, it was very clean and newly renovated. Definitely the nicest most updated best western I have stayed at but the AC situation made it more frustrating than comfortable. If you enjoy a cold environment to sleep then you will be disappointed- 68 degrees is basically what it allowed from what I was told. I couldn’t sleep with the loud thermostat noise at all for the time I needed to sleep the most, before driving.
Stayed 2 nights in Jul 2025

10/10 Excellent

Robert

Stayed 1 night in Jul 2025

8/10 Good

Kelly

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This hotel was clean and updated. It was also very convenient. What could make it better would be free water in the room. For the price, I should not have had to pay $3.00 for a bottle of Poland Spring.
Stayed 1 night in Jul 2025

10/10 Excellent

Aileen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were kind and we got in our room promptly
Stayed 1 night in Jun 2025

6/10 Okay

Summer

Liked: Cleanliness
Disliked: Staff & service
Stayed 4 nights in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Drew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Maria L

Travelled with family
Liked: Cleanliness, staff & service, amenities
Check in was ok except no coffee, pot was covered up and out of order. Could barely hear the person at front desk, it was so loud in the room attached to lobby kept having to ask what did you say. Room was decent, bed was uncomfortable for my taste way too soft. Pool was very clean, no shade not even a umbrella for tables. The restroom/ shower for the pool area was strange. No door just a curtain to pull back. Not safe to me. First night there no hot water. Complained and they say they would check into it. We weren't the only ones. About 2 hours later finally got hot water, but they never came up or called us. We had to keep trying the water. Very unacceptable breakfast the first morning. Came down 45 minutes after breakfast started and nothing. No coffee, no waffle mix, few pieces of bread, no plates, no cups. I went to front desk and they were like the person that runs it is late you'll have to wait. Come on someone has to know how to do something, you have all these people waiting and can't do anything. One of reasons we booked here was the full buffet breakfast, wasnt expecting a great breakfast isnt my first time at a hotel buffet, but was expecting something. Finally about another 30 minutes we started getting food. Personal note no sugar free syrup. Close to Mystic Area about 15min drive, that was a plus. Had a Starbucks right at the end of driveway, if you perfer a coffee place.
Stayed 3 nights in Jul 2025

10/10 Excellent

Elizabeth

Stayed 2 nights in Jul 2025

8/10 Good

bernard

Liked: Cleanliness, staff & service, property conditions & facilities
Check in was easy and friendly. The property was easily accessible from 95. The room was spacious, clean and conducive to relaxation. The parking lot is graded in such a manner that if
Stayed 1 night in Jul 2025

10/10 Excellent

Xavier

Stayed 1 night in Jul 2025

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Ms Maureen J

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was the first time I have ever taken my little dog on a trip. I was worried that the rooms of a hotel that took pets would not be as clean as I like. The room was immaculate. Tbe
Stayed 2 nights in Jul 2025

10/10 Excellent

Mathew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful!
Stayed 1 night in Jul 2025

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Michelle R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Comfortable bed

Bed was amazing and bedding and pillows were excellent
Stayed 1 night in Jul 2025

10/10 Excellent

Heidi

Stayed 1 night in Jul 2025

2/10 Terrible

Tracy

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lousy service

Both women working at the front desk were rude and certainly not helpful! I booked this hotel because of the outdoor pool during our trip to Mystic. Checkout was 11 am. We were told we could not use the pool after 11. I have NEVER had a hotel not allow facilities used on Checkout date!!! But they allow a different guest a large pool gathering with food being grilled!!! I have pictures!!! My room was not cleaned. Was told you need 24 hours notice to have new towels, trash emptied ect... I will NEVER stay with this hotel chain again! I went away to relax not clean or cook your so called free breakfast!
Stayed 2 nights in Jul 2025

6/10 Okay

Carolyn

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was actually the nicest Best Western I have stayed at, personally. In my home state it’s an outdoor style hotel which I just don’t care for Regardless, it was always a pleasant and friendly experience for me. My only issue with this specific one was the AC. I was there only at night time to shower and sleep, then left. I reserved this room specifically because it was SO hot and crowded at my family beach house and so I could sleep during the day before driving back home. They switched my room prior which was the day of leaving due to AC issues in mine once I realized what was going on. It wasn’t any better. If you’re like me and you just want a nice COLD room to sleep in, this isn’t for you. 68 degrees is at best what it gets to. Also, I didn’t get sleep as planned prior to my drive home because the unit went click click” very loud both in the living area and bedroom before it ran again. Seems to be the only local one pet friendly in CT which is a plus for me. The AC situation for me, at least just made the stay not good for me and drove home exhausted. I got the room to sleep somewhere cold, with my dog for two nights. That didn’t happen which is why I rated it as I did. If you don’t need your room COLD and the thermostat not waking you right when you fall to sleep then it would be perfect for you in a room the heat didn’t randomly kick on in. Otherwise, would’ve been great!
Stayed 2 nights in Jul 2025