4/10 Poor
Tanja
Travelled with family and small children
23 Sept 2025
Disliked: Cleanliness, staff & service, property conditions & facilities
Staff were nice. It was a short walk to the subway to get to Manhatten. AC worked well.
It was very noisy at all different timea of night regardless of the day of the week. Construction, loud cars, ppl on street talking in middle of night, and icecream truck playing ita music at 10:30pm. Felt unseasy at times in the surrounding streets. Wouldn't feel comfortable walking alone as a female.
Our room wasn't cleaned daily. It was very random, to be honest. Sometimes bed and towels changed and rubbish removed, and other times rubbish left, but beds were made. We kept only getting 2 towels even though there were 4 of us. Shower head wasn't good. Shampoo was in a sachet that you needed to tear while in the shower all wet and slippery.
We constantly found long black hair on the towels, floor, etc. We are all blond or have short hair. Bedding had some stains and marks on them. Linen/towels could do with an update.
Several times our room card didnt work and we needed to go to reception to reset it.
It served its purpose I spose and fortunately we didn't spend much time in the room or surrounding area. Probably wouldn't stay again.
Tanja
Stayed 7 nights in Sep 2025