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4.5 out of 5

"We had a lovely time good food too at the Restaurant. The staff was absolutely fantastic. We will be back. Thank you 😊 " More

By a verified traveller on Sun 08 Jan 2023

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Hotel Description

A luxury stay in the heart of Nelson awaits you at Tides Hotel. Within steps you'll find Nelson I-site Visitor Information Centre and Trafalgar Park within a short 5-minute stroll. Highlights at this hotel include in-room free WiFi, free Internet, and balconies.

The family restaurant, Tides Restaurant.Bar, is open for breakfast and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. A conference center and a business center are among the business amenities offered. Other amenities include an outdoor swimming pool, free WiFi in public areas, and laundry facilities. Each morning full breakfast is available. There's also the convenience of self parking.

Sights within a 10-minute walk of this 4.5-star The Wood hotel include Anzac Park and Montgomery Square.

Poolside Executive Studio Spa

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$129* Per night/room 30 Jan. - 31 Jan.

Riverfront Studio Double Spa

Bed Count 1 King Bed Maximum Occupancy 2 Max

Riverfront First Floor Mezzanine Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Poolside Executive Studio Spa Shower

Bed Count 1 King Bed Maximum Occupancy 3 Max

Riverfront Studio Spa

Bed Count 1 King Bed Maximum Occupancy 3 Max

Tides Hotel ratings based on 346 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Tides Hotel

Everyone (187) Couples (122) Business (2) Family (27)
5 out of 5
We had a lovely time good food too at the Restaurant. The staff was absolutely fantastic. We will be back. Thank you 😊

Posted by on 8 Jan. 2023

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Comment from Hotel Management

12 Jan. 2023 by Front Desk

Hi Stephanie,Thank you for your lovely review, your feedback is much appreciated, we are so glad to hear that you enjoyed your stay and dining experience!We hope to welcome you back again in the future,Kindest regards,Tides Hotel Nelson

5 out of 5
Great location, choose a riverfront room as has a beautiful outlook. Service excellent - friendly & accommodating. Food top notch, comfortable beds.

Posted by on 17 Dec. 2022

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Comment from Hotel Management

27 Dec. 2022 by Front Desk

Hi Olivia,Thank you for your review, it is much appreciated!We are so happy to hear that you enjoyed your stay and we hope to welcome you back someday in the future!Kindest regards,Tides Hotel Nelson

5 out of 5
I liked that it had a very nice deck overlooking a riverbed, and you could walk right into a nice restaurant and bar. Also liked the reception area which was very inviting and like a mini hotel. There wasn't anything I didn't like really.

Posted by on 26 Oct. 2022

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Comment from Hotel Management

27 Oct. 2022 by Front Desk

Hi Paula,Thank you for your lovely review, it is much appreciated!Kindest regards,The Team @ Tides Hotel Nelson

5 out of 5

Posted by on 16 Oct. 2022

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4 out of 5
Staff were all very lovely and friendly. We had a great stay

Posted by on 14 Sep. 2022

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Comment from Hotel Management

15 Sep. 2022 by Trailways Hotel Nelson

Thank you Wayne.

5 out of 5
Good parking, close to city centre

Posted by on 10 Aug. 2022

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Comment from Hotel Management

25 Aug. 2022 by Front Desk

Hi Patsy,Thank you for your review, your feedback is much appreciated!Kindest regards,The Team @ Trailways Hotel Nelson

5 out of 5
Excellent stay

Posted by on 16 Jul. 2022

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Comment from Hotel Management

18 Jul. 2022 by Front Desk

Hi Ashley, Thank you for your review, your feedback is much appreciated. Kindest regards, The Team @ Trailways Hotel Nelson

5 out of 5
Affordable Luxury

Posted by on 2 May 2022

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Comment from Hotel Management

5 May 2022 by Trailways Hotel Nelson

Thank you Klaus

5 out of 5
Convenient, friendly property

Posted by on 22 Mar. 2022

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Comment from Hotel Management

23 Mar. 2022 by Trailways Hotel Nelson

Hello Gill, Thank you for taking the time to share your feedback with us at Trailways Hotel.

5 out of 5
Nice location to town. Easy walk to shops. Room was nice and big and bed was very comfortable.

Posted by on 14 Mar. 2022

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Comment from Hotel Management

15 Mar. 2022 by Trailways Hotel Nelson

Thank you Lisa

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. You'll find a business center on site. A computer station is on site, and both WiFi and wired Internet are free in public spaces. An outdoor pool, a terrace, and tour/ticket assistance are also featured at the luxury Tides Hotel. Parking is available for a fee. This 4.5-star Nelson hotel is smoke free.

  • 1 building
  • 47 guestrooms or units
  • 2 levels
  • Built in 1964
  • Childcare (surcharge)
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge)

Transport

  • Parking: Self parking available for a surcharge

Room Amenities

Tides Hotel offers 47 accommodations with complimentary weekday newspapers and bathrobes. Rooms open to balconies or patios. Pillowtop beds feature premium bedding. LCD televisions come with premium digital channels. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Private balcony or patio
  • Pillowtop beds
  • In-room dining (limited hours)
  • HD television
  • Digital channels
  • Premium channels
  • Luxury bedding
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hair dryer
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily.

Tides Restaurant.Bar - This family restaurant serves breakfast and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 1 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 11 PM

Special check-in instructions:

If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 35.0 per day.
  • Cribs (infant beds) are available for NZD 35.0 per night.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available. Contactless check-out is available. This property affirms that it adheres to the cleaning and disinfection practices of CovidClean (Safehotels - global expert).

  • No lifts
  • Debit cards
  • Staffed front desk
  • Smoke detector
  • Security system
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety
  • Property follows sanitisation practices of CovidClean™ (Safehotels—global expert)
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between NZD 14.50 and NZD 29.00 for adults, NZD 10.00 and NZD 16.00 for children (approximately)
  • Self parking fee: NZD 15.00 per night
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: NZD 35.0 per night
  • Rollaway bed fee: NZD 35.0 per day
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Nelson Trailways Hotel
  • Trailways Hotel
  • Trailways Hotel Nelson
  • Trailways Nelson
  • Trailways Nelson Hotel
  • Tides Hotel Hotel
  • Tides Hotel Nelson
  • Trailways Hotel Nelson
  • Tides Hotel Hotel Nelson

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

  • Qualmark

National Rating

Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 4 star plus and is displayed on this page as 4.5 stars.

Official New Zealand Rating provided by Qualmark®

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.