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4.6 out of 5

"Great location. Walking distance to marina, restaurants & shopping. Little balcony was perfect for enjoying a glass of wine in the evening. " More

By a verified traveller on Wed 09 Nov 2022

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Hotel Description

Hotel Nelson places you in the center of Nelson Bay, within just a 5-minute stroll of d'Albora Marinas Nelson Bay and within 15 minutes of Nelson Bay Golf Club. Highlights at this motel include a restaurant, an outdoor swimming pool, and free self parking.

The café, Little Nel Cafe, is open for breakfast and lunch. The motel's own lounge bar is a nice place to enjoy a drink. Business amenities include a conference center and a meeting room. Other amenities include free WiFi in public areas, a gym, and a coffee shop/cafe. Cooked-to-order breakfast is available daily between 8 AM and 11 AM. There's also the convenience of free parking nearby.

Places within a 30-minute walk of this 4-star Nelson Bay motel include Dutchmans Beach and Tomaree National Park.

Queen Room, Garden View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$232* Per night/room 20 Dec. - 21 Dec.

Apartment, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 4 Max

Family Room

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Deluxe Apartment

Bed Count 1 King Bed Maximum Occupancy 4 Max

Family Room, Garden View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Family Room Acc

Bed Count 1 Twin Bed Maximum Occupancy 4 Max

Hotel Nelson ratings based on 412 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hotel Nelson

Everyone (202) Couples (136) Students (1) Family (59)
5 out of 5
Great location. Walking distance to marina, restaurants & shopping. Little balcony was perfect for enjoying a glass of wine in the evening.

Posted by on 9 Nov. 2022

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5 out of 5
Fantastic boutique hotel in Nelson Bay, the pool is lovely, rooms comfortable and it’s in a great position. Would stay again for sure when visiting.

Posted by on 24 Sep. 2022

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5 out of 5
We loved everything about the property - the pool was amazing and would love to return during summer. Staff were friendly and the cafe was amazing!! Walking distance to everywhere.

Posted by on 13 Sep. 2022

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5 out of 5
The property is conveniently located. Clean & comfortable, plenty of parking close to rooms.

Posted by on 8 Sep. 2022

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4 out of 5
Great

Posted by on 30 Aug. 2022

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4 out of 5
Walking distance to water and restaurants and great to have parking there

Posted by on 29 Aug. 2022

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1 out of 5
We booked through WotIf and when we arrived at the hotel they didn’t have our booking.

Posted by on 18 Jul. 2022

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Comment from Hotel Management

19 Jul. 2022 by Hotel Nelson

Hi Phoebe, Thankyou for your recent review. I am sorry that we were unable to provide a room for you on Saturday. As you are aware this was at no fault of the hotel & we helped you seek alternative accommodation for the night. We have also authorized a refund from wotif for you. Please don't hesitate to let us know if we can assist any further with finalizing this booking.

5 out of 5

Posted by on 5 Jun. 2022

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4 out of 5
It's a nice small hotel, in great condition, in the heart of Nelson Bay, right across the road from the marina with a good pool and BBQ area. On the downside... we could heard lots of noise from the rooms above us. We couldn't get our Chromecast to work with the TV and got a message that the wifi router settings didn't allow this.

Posted by on 30 Apr. 2022

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5 out of 5
Close to all amenities and excellent room

Posted by on 20 Apr. 2022

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Property Features

Hotel Nelson offers its guests an outdoor pool and a fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A terrace, tour/ticket assistance, and barbecue grills are also featured at the business-friendly Hotel Nelson. Self parking is free. A complete renovation of Hotel Nelson was completed in April 2018. This 4-star Nelson Bay motel is smoke free.

  • 1 building
  • 39 guestrooms or units
  • 3 levels
  • Built in 1975
  • Deli
  • Charging station for electric cars
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free parking nearby

Transport

  • Parking: Free self parking

Room Amenities

Hotel Nelson offers 39 accommodations with hair dryers and irons/ironing boards. Select Comfort beds feature down comforters. LCD televisions come with premium satellite channels. Refrigerators and microwaves are provided. This Nelson Bay motel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Housekeeping is provided daily.

  • Select Comfort beds
  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Electric kettle
  • Down blanket
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 8 AM to 11 AM.

Little Nel Cafe - This café serves breakfast, lunch, and light fare. Guests can enjoy alfresco dining (weather permitting).

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 8 PM

Special check-in instructions:

The front desk is open daily from 7:30 AM - 8 PM. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7:30 AM - 8 PM.
Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 15.0 per stay.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

  • No rollaway/extra beds available
  • Parking height restrictions apply
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Security system
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 5 and AUD 25 per person (approximately)
  • Late check-out fee: AUD 20 (subject to availability)
  • Crib (infant bed) fee: AUD 15.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Nelson Resort
  • The Nelson Resort Nelson Bay, Port Stephens
  • Hotel Nelson
  • The Nelson Resort
  • Hotel Nelson Motel
  • Hotel Nelson Nelson Bay
  • Hotel Nelson Motel Nelson Bay

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.