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Best Western Plus Hotel Plaza

Property class: 4

Photo gallery for Best Western Plus Hotel Plaza

View from property
Lobby sitting area
Daily buffet breakfast (EUR 10 per person)
Lobby sitting area
Front of property

Reviews

7.4 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available
The current price is AU$283
includes taxes & fees
13 Apr - 14 Apr

Explore the area

View map
Piazza Principe Umberto I, 23, Naples, NA, 80142
  • Place, Piazza Giuseppe Garibaldi
    ‪3 min walk‬
  • Place, Spaccanapoli
    ‪5 min walk‬
  • Place, Naples Underground
    ‪13 min walk‬
  • Airport, Naples (NAP-Naples Intl.)
    ‪4 min drive‬

Room options

View all photos for Superior Room, 2 Single Beds

Minibar, in-room safe, desk, soundproofing

Superior Room, 2 Single Beds

10.0 out of 10
Exceptional
(3 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

8.0 out of 10
Very good
(19 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Multiple Beds

Family Room, Multiple Beds

Family Room, Multiple Beds

  • 36 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Superior Room, Multiple Beds

Minibar, in-room safe, desk, soundproofing

Superior Room, Multiple Beds

7.4 out of 10
Good
(8 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Standard Room, 1 Double Bed (Bed is French Bed)

Standard Room, 1 Double Bed (Bed is French Bed)

Standard Room, 1 Double Bed (Bed is French Bed)

8.8 out of 10
Excellent
(6 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

View all photos for Junior Suite, Multiple Beds, Terrace

Junior Suite, Multiple Beds, Terrace

Junior Suite, Multiple Beds, Terrace

  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

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About the area

Naples

At Best Western Plus Hotel Plaza you'll be within a 20-minute stroll of popular places like Spaccanapoli and Naples Underground. Highlights at this hotel include in-room free WiFi, free high-speed Internet and balconies. .The hotel's own lounge bar is a nice place to enjoy a drink. 1076 square feet (100 square metres) of event facilities include a meeting room and conference space, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas, a 24-hour gym and a coffee shop/cafe. Each morning buffet breakfast is served between 7 AM and 11 AM. There's also self parking, along with the convenience of an airport shuttle. .Within a 30-minute walk of this 4-property class Naples City Centre hotel, attractions include Port of Naples and Via Toledo.

What's nearby

  • Corso Umberto I - 3 min walk - 0.3 km
  • Piazza Giuseppe Garibaldi - 3 min walk - 0.3 km
  • Spaccanapoli - 5 min walk - 0.5 km
  • Naples Underground - 13 min walk - 1.2 km
  • Port of Naples - 20 min walk - 1.7 km

Getting around

  • Principe Umberto Tram Stop - 2 min walk
  • Naples (INP-Naples Central Rail Station) - 5 min walk
  • Naples International Airport (NAP) - 18 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Pizzeria Scugnizzo - ‬5 min walk
  • ‪Gran Caffè Novara - ‬5 min walk
  • ‪Mimì alla Ferrovia - ‬2 min walk
  • ‪kebab aladdin - ‬1 min walk

About this property

Best Western Plus Hotel Plaza

There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and a meeting room.

WiFi and wired Internet are free in public spaces. Event space at this hotel measures 1076 square feet (100 square metres) and includes conference space. A 24-hour fitness centre, a rooftop terrace, and multilingual staff are also featured at the business-friendly Best Western Plus Hotel Plaza. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Naples hotel.

  • 1 building
  • 57 guestrooms or units
  • 5 levels
  • 1076 sq ft of conference space
  • 100 sq. m of conference space
  • Terrace on the roof
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
Best Western Plus Hotel Plaza offers 57 accommodations with minibars and a safe. Rooms open to balconies. 32-inch LCD televisions come with premium cable channels. Fridges and coffee/tea makers are provided. Bathrooms include a shower with a rainfall showerhead, bidets, complimentary toiletries and hairdryers.

This Naples hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Covered parking on site (EUR 25 per day; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7 AM to 11 AM for a fee: EUR 10 for adults and EUR 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 1,076 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 6.00 per person, per night, up to 14 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 10 for adults and from EUR 10 for children
  • Airport shuttle fee: EUR 30 per vehicle (one-way)
  • Covered self-parking fee: EUR 25 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Best Western Hotel Plaza Hotel
Best Western Hotel Plaza Naples
Best Western Plaza Naples
Best Western Hotel Plaza Naples
Best Western Hotel Plaza Hotel Naples

Frequently asked questions

Is parking available at Best Western Plus Hotel Plaza?

Yep, Best Western Plus Hotel Plaza has a covered self car park with in/out privileges for EUR 25 per day. A self car park is also available, for a fee.

How much does it cost to stay at Best Western Plus Hotel Plaza?

As of 9 Apr 2026, prices found for a 1-night stay for 2 adults at Best Western Plus Hotel Plaza on 13 Apr 2026 start from AU$283, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Best Western Plus Hotel Plaza?

The closest beach to Best Western Plus Hotel Plaza is Mappattella Beach (4 km).

What makes Best Western Plus Hotel Plaza a romantic place to stay?

A lounge bar and 24-hour room service, as well as rainfall showerheads and private balconies in the guestrooms, help set the scene for a romantic weekend at Best Western Plus Hotel Plaza.

Does Best Western Plus Hotel Plaza serve breakfast?

Yep, buffet breakfast is on offer daily from 7 AM to 11 AM.

Is there a free airport shuttle available at Best Western Plus Hotel Plaza?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

What time are check-in & check-out at Best Western Plus Hotel Plaza?

Check-in begins at 2 PM. Check-out time is 11 AM.

Best Western Plus Hotel Plaza Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 146 out of 699 reviews
Rating 8 - Good. 287 out of 699 reviews
Rating 6 - Okay. 167 out of 699 reviews
Rating 4 - Poor. 63 out of 699 reviews
Rating 2 - Terrible. 36 out of 699 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Nicholas

Stayed 1 night in Jan 2026

10/10 Excellent

charles

Stayed 1 night in Oct 2025

8/10 Good

Lori

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, attentive staff for the most part but not too friendly, small shower,
Stayed 8 nights in Nov 2025

10/10 Excellent

joanne

Stayed 5 nights in Oct 2025

8/10 Good

Silvia

Liked: Cleanliness, staff & service
The hotel itself is fine — clean and functional — but the room was darker than expected, which made it feel a bit gloomy. The location is okay and fairly central, but like much of Naples, it didn’t feel particularly safe, especially at night.
Stayed 3 nights in Oct 2025

2/10 Terrible

HENRY

Disliked: Cleanliness, staff & service, amenities
Tuve problemas
Stayed 1 night in Oct 2025

8/10 Good

Anh, Virginia Beach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located a five-minute walk from the central station and a 15-minute walk from the old town.
Stayed 1 night in Oct 2025

10/10 Excellent

Ronald, Pacifica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff at desk friendly. The room was very spacious with a good view of the street. Breakfast was 10 euro, which was a good price for the selection. Breakfast area was a nice room with a view of Naples. Great location close to train station and metro. I would recommend the Best Western to anyone visiting Naples.
Stayed 1 night in Oct 2025

6/10 Okay

Sally

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
We chose the hotel as we wanted to be close to the main station. We found it easy to walk to the city centre and metro stations. However our room was tiny and dark despite claiming to be superior. We had a small window overlooking tanks and pipe work (our friends had a balcony and view over the square!). The rooftop terrace was great once we managed to find it but there are no lights up there, just wires hanging from the walls where they should be! Some reception staff were very unhelpful. Breakfast was good with great service.
View from our bedroom
View from the rooftop terrace
Stayed 5 nights in Sep 2025

10/10 Excellent

Guylène

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

6/10 Okay

Cattleya

Travelled with group
Liked: Staff & service
The hotel itself is good, a bit pricey around the neighborhood. Outside the hotel, we can see garbage everywhere. Not the hotel fault, but the government needs to do something so that foreign tourists like us feel comfortable and safe walking around (especially at night).
Stayed 1 night in Sep 2025

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is great, great breakfast, great staff, the area around it is not excellent, kind of dirty and busy, near bus stations, but Napoli is like that in general anyway. Fun stay.
Stayed 4 nights in Aug 2025

10/10 Excellent

Patricia, Roatan

Stayed 1 night in Aug 2025

8/10 Good

Marci

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was fine. Nothing over the top. The staff was nice a very helpful. Decent location being near the train station and walking distance to lots of dining options. The breakfast buffet was really good. For a night or two great location.
Stayed 2 nights in Jul 2025

10/10 Excellent

Brian, Sun City West

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2025

8/10 Good

Win Sum

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Quite a convenient location. Easy to find the hotel, just around the corner of the Piazza Garibaldi and near to the stop No.7 of the city bus tour (ticket can be bought at the hotel). Helpful staff too. Nice breakfast with a pretty balcony. Such a pity that the restaurant is not open other than breakfast time. Only frozen food available at dinner. My bathroom is fine luckily but two of my friends who live in the same hotel (in two different rooms) found the shower door is not tight and resulting in flooding on the bathroom and even the room floor. Causing quite a mess!
Stayed 4 nights in Jun 2025

10/10 Excellent

Monica

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice and the breakfast was excellent.
Stayed 1 night in Jun 2025

6/10 Okay

Paul

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very disappointing, far from 4 star. Rooms are basic, walk in shower was a very small cubical and air con was in effective and noisy.
Stayed 1 night in Jun 2025

6/10 Okay

David

Stayed 1 night in Jun 2025

8/10 Good

Leigh

Liked: Cleanliness, staff & service, property conditions & facilities
Close to airport. Somewhat walkable to other areas. Not the most attractive part of the city. Front desk staff - one very friendly and easy to interact with; another very abrupt and not as friendly as one would expect for the position.
Stayed 1 night in Jun 2025

6/10 Okay

Cathy

Travelled with partner
Disliked: Amenities
Hotel rooms are small and dark. Hotel was in an ok location
Stayed 1 night in Jun 2025

6/10 Okay

Carolyn

Travelled with group
Liked: Staff & service
Disliked: Amenities
The hotel itself is okay and the central location close to the train cannot be beat. Staff was very nice and accommodating and breakfast was okay. Area on the whole is shady and sketchy and we had a little trouble getting in during a late night. The walls still kind of smelled of cigarette smoke and it's just an older, very basic hotel. Nothing phenomenal, but nothing terrible either. Cheap.
Stayed 3 nights in May 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Close to train station but area around hotel is quite rough, run down and dirty.
Stayed 1 night in Apr 2025

10/10 Excellent

Alexia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chambre un peu petite mais très bien. Nous avons prit une chambre supérieur, elle était moderne. Petit déjeuné très bon et varié. Espace salon/bar très bien. Nous avons aimé notre séjour!
Stayed 3 nights in May 2025

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was only here for a stopover after a late flight. Hotel is in a great central location, welcoming and clean. Ideal for us
Stayed 1 night in Apr 2025