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Palazzo Firenze

4.0 star property
Hotel with free breakfast, a short walk to Spaccanapoli

Photo gallery for Palazzo Firenze

Terrace/patio
Classic Double Room
Front of property
Lobby sitting area
Rooftop terrace

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Laundry
  • Room service
  • Housekeeping
  • 24/7 front desk
The current price is AU$402
includes taxes & fees
28 Apr - 29 Apr

Explore the area

Map
16 Via Firenze, Naples, NA, 80134
  • Molo Beverello Port
    ‪4 min drive‬
  • Via Toledo
    ‪4 min drive‬
  • Port of Naples
    ‪5 min drive‬
  • Naples (NAP-Naples Intl.)
    ‪59 min drive‬

Room options

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Bidet
Private bathroom
Hairdryer
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room

Minibar, in-room safe, soundproofing, free WiFi

Superior Double Room

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Bidet
Private bathroom
Hairdryer
Separate bath and shower
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Bidet
Private bathroom
Hairdryer
Separate bath and shower
  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Triple Room

Triple Room

Triple Room

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Bidet
Private bathroom
Hairdryer
  • 30 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Murphy Bed

View all photos for Classic Twin Room

Classic Twin Room

Classic Twin Room

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Bidet
Private bathroom
Hairdryer
  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Bidet
Private bathroom
Hairdryer
  • 30 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Large Single Sofa Bed

View all photos for Deluxe Twin Room

Minibar, in-room safe, soundproofing, free WiFi

Deluxe Twin Room

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Bidet
Private bathroom
Hairdryer
Separate bath and shower
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Twin Room

Separate bathtub and shower, free toiletries, hair dryer, bidet

Superior Twin Room

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Bidet
Private bathroom
Hairdryer
Separate bath and shower
  • Sleeps 2
  • 2 Single Beds

View all photos for Single Room

Single Room

Single Room

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Bidet
Private bathroom
Hairdryer
Separate bath and shower
  • 16 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Suite

Suite

Suite

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Separate bedroom
Bathrobes
Private bathroom
Separate bath and shower
  • 40 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

Naples

At Palazzo Firenze you'll be within a 20-minute stroll of popular places like Spaccanapoli and Naples Underground. Highlights at this hotel include free buffet breakfast, a restaurant and a bar/lounge. .The restaurant, Palazzo Firenze, serves local cuisine. Other amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Each morning free breakfast is served. .Within a 30-minute walk of this 4-property class Naples City Centre hotel, attractions include Via Toledo and Port of Naples.

What's nearby

  • Spaccanapoli - 8 min walk - 0.7 km
  • Naples Underground - 17 min walk - 1.4 km
  • Molo Beverello Port - 4 min drive - 3.9 km
  • Via Toledo - 4 min drive - 3.2 km
  • Port of Naples - 5 min drive - 3.6 km

Getting around

  • Piazza Garibaldi Station - 2 min walk
  • Naples (INP-Naples Central Rail Station) - 4 min walk
  • Naples International Airport (NAP) - 59 min drive

Restaurants

  • ‪Caffè Mexico - ‬4 min walk
  • ‪Gran Caffè Novara SRL - ‬3 min walk
  • ‪I Sapori di Parthenope - ‬2 min walk
  • ‪Pasticceria Eredi Carraturo - ‬3 min walk
  • ‪McDonald's - ‬2 min walk

About this property

Palazzo Firenze

Hotel with free breakfast, a short walk to Spaccanapoli
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

A terrace, multilingual staff, and tour/ticket assistance are also featured at Palazzo Firenze.

This 4-star Naples hotel is smoke free.

  • 40 guestrooms or units
  • Buffet breakfast (free)
  • Deli
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Palazzo Firenze offers 40 air-conditioned accommodations with minibars and a safe. Flat-screen televisions come with digital channels.

Bathrooms include a separate bath and shower, bidets, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Languages

English, French, Italian, Spanish

Similar properties

Exterior

Starhotels Terminus

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, 1,005 reviews
The price is AU$332
includes taxes & fees
27 May - 28 May
Starhotels Terminus

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 30 per day)

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Palazzo Firenze

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Heating
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 5.50 per person, per night, up to 14 nights. This tax does not apply to children under 15 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: EUR 30 per day (10 ft away)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and cash.

Property Registration Number IT063049C2WYLNFBCC

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Palazzo Firenze Hotel
Palazzo Firenze Naples
Palazzo Firenze Hotel Naples

Frequently asked questions

What is the cancellation policy at Palazzo Firenze?

Palazzo Firenze offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Palazzo Firenze?

As of 27 Apr 2025, prices found for a 1-night stay for 2 adults at Palazzo Firenze on 28 Apr 2025 start from AU$382.55, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Palazzo Firenze?

The closest beach to Palazzo Firenze is Gaiola Beach (9.7 km).

Does Palazzo Firenze serve breakfast?

Yep, our travelers love the free buffet brekkie here! Available daily between 7:00 AM and 10:30 AM, this is the perfect place to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Palazzo Firenze?

No, Palazzo Firenze does not offer an airport shuttle service.

Is there a bar or restaurant at Palazzo Firenze?

Yep, they've got a lounge bar and an onsite restaurant that serves local cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Palazzo Firenze?

Check-in begins at 2:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Palazzo Firenze?

No, pets are not allowed.

Palazzo Firenze Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 236 out of 436 reviews
Rating 8 - Good. 137 out of 436 reviews
Rating 6 - Okay. 39 out of 436 reviews
Rating 4 - Poor. 12 out of 436 reviews
Rating 2 - Terrible. 12 out of 436 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
A wonderful place, with a glorious breakfast, but in an iffy neighborhood.
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fin service, bra läge, rent och snyggt.
Stayed 5 nights in Jan 2025

6/10 Okay

Andrew

Liked: Staff & service
Stayed 3 nights in Jan 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous hotel.

We highly recommend your hotel. Staff was friendly and efficient. We would definitely stay here again. One minor issue - the bathroom door squeaked loudly. All in all we tremendously enjoyed our stay. Super location.
Stayed 3 nights in Jan 2025

8/10 Good

Walid

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was fine, however it was did that they had a key where you leave it at the front desk when you leave and pick it up when you come back. Seems it’s stuck in the 1960’s that way as this is what you seem in the old movies. In addition the wifi in my room did not work. On occasion I would get 1 bar and but usually nothing.
Stayed 3 nights in Jan 2025

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort

Very clean and well kept property

It was overall a good experience. From the time we checked in, Mauricio was very helpful and the front desk people were very helpful to us. Bartenders and breakfast servers was very friendly and helpful. However, there was one guy named, Francesco (front desk) who was not friendly and won’t even look at you. We saw him on the 2nd day we were asking for our keys but he didn’t smile or look but almost threw the keys to us. We thought he was just having a bad day but the next and the following days he was looking very pissed even to other guests. We thought he is in the wrong industry working. We know how the other workers or the company in general would be affected with one single bad review. We value how the hotel is keeping its quality and cleanliness despite the location which is a very chaotic outside. I still feel that the hotel deserves a 4 star rating even with the bad experience with Francesco. Thank you again for the warm hospitality.
Stayed 3 nights in Jan 2025

8/10 Good

Charmaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very nice with polite and helpful employees. Area is not the best. A bit dirty, with many homeless. Conveniently close to transportation however.
Stayed 2 nights in Jan 2024

6/10 Okay

PIYUSH

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Property and service both were good once you enter the property. Problem is that it is in the heart of real dump, trash and homeless people all around right across. Makes you feel unsafe.
Stayed 5 nights in Dec 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean hotel in a bad neighborhood

This hotel is about a 5 min walk from Naples Central train station. Having traveled to many countries in Europe, the area around the station was by far the scariest and dirtiest. This atmosphere holds true for the neighborhood around the hotel -- police were readily patrolling the area. The good: the hotel is clean and has a great breakfast. The staff was nice, moving us to a quieter courtyard room due to the noisy street. I would not come here again, solely due to the area. If you don't mind the shady area, this is a great train station hotel in which to stay.
Stayed 3 nights in Dec 2024

8/10 Good

Carol

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The hotel was comfortable and the breakfast was good.
Stayed 2 nights in Dec 2024

10/10 Excellent

Paul, Oxford

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and proactive staff, very helpful. A good and comfortable hotel, situated one street away from Piazza Garibaldi so very conveniently located for trains, coaches and airport bus, although the streets outside are a little sketchy. Room could have done with a little more storage space for clothes. Breakfast buffet was very good.
Stayed 3 nights in Nov 2024

10/10 Excellent

Art

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So go to location is great very close to the station and very close to everything you need. The problem is neighborhood a little rough, but never had an issue with anyone.
Stayed 3 nights in Nov 2024

10/10 Excellent

Fabio

Stayed 2 nights in Nov 2024

4/10 Poor

David, Woodstock

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
Within a 8 minutes of train station. Internet connection was problematic…had to go to the bar or stand in hallway by the elevator for a connection. One staff said they are working at fixing it, while others didn’t know of problem. Nice breakfast buffet. Few restaurants in area. Comfort was okay though pillows were underwhelming. Wouldn’t book again.
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel in a terrible area

Hotel staff were fabulous. Warm, welcoming and friendly. They went above and beyond to make sure you have a good experience. The room itself was also very nice. Unfortunately it is not in a nice area. Did not feel safe walking around that part of Naples.
Stayed 2 nights in Oct 2024

10/10 Excellent

Michael

Stayed 1 night in Nov 2024

8/10 Good

Elissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a convenient location. Hotel is comfortable and staff are helpful. I would recommend it to others.
Stayed 2 nights in Nov 2024

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel

Palazzo Firenze is a beautiful property located centrally in Naples. Excellent staff and beautiful rooms. The breakfast was outstanding. Highly recommend.
Stayed 1 night in Oct 2024

10/10 Excellent

Lucia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shower area needs to be sealed because the water flooded in the room. Staff at the hotel very professional, welcoming, excellent staff.
Stayed 1 night in Oct 2024

8/10 Good

Lars

Stayed 4 nights in Oct 2024

4/10 Poor

Jacquelyn

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Bathroom and Tub was fabulous.
Stayed 2 nights in Oct 2024

10/10 Excellent

janet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful and breakfast was great nice assortment.
Stayed 3 nights in Oct 2024

4/10 Poor

Anthony

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible
Stayed 9 nights in Oct 2024

6/10 Okay

Elizabeth

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was 2 ladies traveling together. The area did not feel safe.
Stayed 1 night in Oct 2024

10/10 Excellent

sylvia

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent brand new hotel 3 blocks from the train station. Superb staff/service. Good breakfast. Incredible shower!!! Highly recommended! 10/10!!!
Stayed 1 night in Oct 2024