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ibis Styles Nairobi Westlands

3.5-star property
Rhapta Road, Nairobi, 1800 796 370
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4.0 out of 5
Very good!
See all 1 wotif Reviews

"The room was smallish but clean and comfortable, service was hit and miss and you need to double check all the bills for double ups and added items. " More

By a verified traveller on Sun 08 Mar 2020

Points Of Interest

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Hotel Description

Ibis Styles Nairobi Westlands puts you in the center of Nairobi, 2.4 km (1.5 mi) from Nairobi National Museum and 4.1 km (2.6 mi) from Uhuru Park. Highlights at this hotel include 2 restaurants, 3 bars/lounges, and a full-service spa.

A day of pampering at REVITALIZE WELLNESS CENTRE can include deep-tissue massages, body wraps, and body scrubs along with aromatherapy and reflexology. The restaurant, Utamu Restaurant, is open for breakfast, lunch, and dinner. Enjoy the nightclub and gym. Business travelers can take advantage of a business center and limo/town car service. Other amenities include free WiFi in public areas, a coffee shop/cafe, and a snack bar/deli. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. There's also free self parking, along with the convenience of a free cruise terminal shuttle.

Places within a 15-minute drive of this 3.5-star Westlands hotel include Kenyatta International Convention Centre and Nairobi National Park.

Standard Double Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max
AU$82* Per night/room 16 Apr. - 17 Apr.

Standard Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Room, 3 Single Beds

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Double Room, Multiple Beds (Trendy)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Double Room, 2 Double Beds (Trendy)

Bed Count 2 Full Beds Maximum Occupancy 2 Max

Standard Room, Multiple Beds

Bed Count 1 Full Bed Maximum Occupancy 3 Max

ibis Styles Nairobi Westlands ratings based on 1 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for ibis Styles Nairobi Westlands

4 out of 5
The room was smallish but clean and comfortable, service was hit and miss and you need to double check all the bills for double ups and added items.

Posted by , from Melbourne on 8 Mar. 2020

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Comment from Hotel Management

13 Mar. 2020 by Stuart Clay

Thank you Jeremy for your constructive feedback. I will work with my team based on your comments so that we immediately improve the service to our future guests. Very much appreciate your comments and sorry for the issues that you experienced while at ibis Styles Nairobi

About the ibis Styles Nairobi Westlands

Location Rhapta Road, Nairobi, 00800

Property Features

Ibis Styles Nairobi Westlands offers its guests a full-service spa and a fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can unwind with a drink at one of the 3 bars/lounges. Public spaces have free WiFi. Business amenities include a business center and limo/town car service. A nightclub, a rooftop terrace, and spa services are also featured at the eco-friendly ibis Styles Nairobi Westlands. An area shuttle within 30 kilometers and an airport shuttle (available 24 hours) are available for a fee. Self parking is free. This 3.5-star Nairobi hotel is smoke free.

  • 1 building
  • 280 guestrooms or units
  • 11 levels
  • 2 dining venues
  • 3 bars or lounges
  • Built in 2016
  • Nightclub
  • Deli
  • Terrace on the roof
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking (surcharge)

Transport

  • Property shuttles: Free cruise terminal shuttle; airport shuttle, area shuttle within 30 kilometers, train station pick-up, theme park shuttle, casino shuttle, shopping center shuttle, and bus station shuttle available for a surcharge
  • Parking: Free self parking; RV/bus/truck parking available for a surcharge

Room Amenities

Ibis Styles Nairobi Westlands offers 280 accommodations with safes and complimentary bottled water. These individually decorated accommodations include desks. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with premium satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

  • Separate bedroom
  • Pillowtop beds
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Luxury bedding
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique decor
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.

Utamu Restaurant - This restaurant serves breakfast, lunch, dinner, and light fare. A children's menu is available.

Kilele Lounge - Overlooking the garden, this café specializes in local and international cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

Skybar - Overlooking the garden, this café specializes in local and international cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 3
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Mud bath in spa
  • Massages
  • Minimum age to access spa is 9
  • Hot stone massage
  • Deep tissue massage
  • Prenatal massage
  • Reflexology
  • Sports massage

Hotel Policies

Check-in

  • Check-in time starts at 10:00 AM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at ibis Styles Nairobi Westlands

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels). This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global).

  • No rollaway/extra beds available
  • Service animals not allowed
  • Debit cards
  • UnionPay
  • Car recommended
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Security system
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Property follows sanitisation practices of Bureau Veritas (3rd party expert - Global)
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 20 per person
  • Airport shuttle fee: USD 20 per vehicle (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • ibis Styles Nairobi Westlands Hotel
  • ibis Styles Westlands Hotel
  • ibis Styles Westlands
  • ibis Styles Nairobi Westlands Hotel
  • ibis Styles Nairobi Westlands Nairobi
  • ibis Styles Nairobi Westlands Hotel Nairobi

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Awards & Affiliations

  • UNESCO Sustainable Tourism Pledge
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.