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Matsuya Ryokan

2.5 star property

Photo gallery for Matsuya Ryokan

Front of property
Indoor spa tub
Lobby sitting area
Traditional Room, Shared Bathroom
Traditional Room, Shared Bathroom

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services
The current price is AU$160
31 Mar - 1 Apr

Explore the area

View map
484, Motoyoshi-cho, Nagano, 380-0851
  • Place, Nio-mon Gate
    ‪2 min walk‬
  • Place, Zenko-ji Temple
    ‪3 min walk‬
  • Place, Nagano Prefectural Shinano Art Museum
    ‪6 min walk‬

Room options

View all photos for Traditional Room, Shared Bathroom

Traditional Room, Shared Bathroom

Traditional Room, Shared Bathroom

9.4 out of 10
Exceptional
(3 reviews)
  • 9 sq m
  • Sleeps 2
  • 2 Single Futons

View all photos for Japanese Style Room for 4 people, Private Bathroom

Japanese Style Room for 4 people, Private Bathroom

Japanese Style Room for 4 people, Private Bathroom

9.8 out of 10
Exceptional
(9 reviews)
  • 12 sq m
  • Sleeps 4
  • 4 Single Futons

About the area

Nagano

Matsuya Ryokan puts you in the heart of Nagano, within just a 10-minute stroll of Zenko-ji Temple and Nagano Prefectural Shinano Art Museum. Highlights at this ryokan include a restaurant and in-room free WiFi. .This ryokan has free WiFi in public areas, luggage storage and a front desk safe. Added amenities include laundry facilities, a ballroom and a vending machine. Local cuisine breakfast is available daily between 7 AM and 9:00 AM. There's also the convenience of free self parking. .Sights within a 15-minute drive of this Nagano ryokan include M-Wave Olympic Memorial Arena and Nagano Olympic Stadium.

What's nearby

  • Nio-mon Gate - 2 min walk - 0.2 km
  • Sanmon Gate - 2 min walk - 0.2 km
  • Zenko-ji Temple - 3 min walk - 0.3 km
  • Nagano Prefectural Shinano Art Museum - 6 min walk - 0.5 km
  • Shiroyama Zoo - 10 min walk - 0.9 km

Getting around

  • Zenkojishita Station - 7 min walk
  • Nagano Station - 11 min drive
  • Matsumoto (MMJ-Shinshu - Matsumoto) - 77 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪信州里の菓工房 長野仲見世店 - ‬1 min walk
  • ‪九九や旬粋 - ‬1 min walk
  • ‪カフェ・テラ(Caffè Terra) - ‬1 min walk
  • ‪丸八たきや 仲見世店 - ‬1 min walk

About this property

Matsuya Ryokan

There's a restaurant on site. WiFi is free in public spaces. Matsuya Ryokan also features a vending machine, laundry facilities, and a front desk safe. Free self parking is available.

Smoking is allowed in designated areas at this Nagano ryokan.

  • 13 guestrooms or units
  • Conference rooms
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • Smoking in designated areas
  • Dining venue
Matsuya Ryokan offers 13 accommodations with complimentary slippers and a hairdryer. Each accommodation is individually decorated. Beds feature down duvets. Flat-screen televisions are featured in guestrooms.

Bathrooms include bidets and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Services include massages. Public bath/onsen services include an indoor public bath and a yukata (Japanese robe). These services feature separate men's and women's areas. The ryokan bathing area is open from 4:00 PM to 10:00 PM.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily local cuisine breakfast available 7 AM to 9:00 AM for a fee: JPY 1,650 for adults and JPY 1,650 for children
  • A restaurant
  • Hosted evening meal available daily for a fee of JPY 3,850; reservation required
  • Kaiseki meal

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Spa

  • Massage
  • Public bath open from 4:00 PM - 10:00 PM
  • Public indoor bath (no minerals)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • No lift

More

  • Ballroom
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • In-room dining only
  • Room service

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Individual decor
  • Tatami (woven mat) flooring

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 9 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 7 AM - 9 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 2 years old or younger stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: from approximately JPY 1650 for adults and from JPY 1650 for children
  • Hosted evening meal: JPY 3850

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bath facility
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve access to the public bath facility. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • One child aged 2 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Set meals are served in guestrooms only (no menus or public dining).
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Matsuya Ryokan Nagano
Matsuya Nagano
Matsuya Ryokan Ryokan
Matsuya Ryokan Nagano
Matsuya Ryokan Ryokan Nagano

Frequently asked questions

What is the cancellation policy at Matsuya Ryokan?

Matsuya Ryokan offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Matsuya Ryokan?

As of 13 Mar 2026, prices found for a 1-night stay for 2 adults at Matsuya Ryokan on 31 Mar 2026 start from AU$160, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Matsuya Ryokan?

Yep, Matsuya Ryokan has a free self car park.

Does Matsuya Ryokan serve breakfast?

Sure does, local cuisine brekkie is served daily from 7 AM to 9:00 AM.

Is there a free airport shuttle available at Matsuya Ryokan?

No, Matsuya Ryokan does not offer an airport shuttle service.

Is there a bar or restaurant at Matsuya Ryokan?

Yep, you can grab a meal at Matsuya Ryokan's onsite restaurant.

What time are check-in & check-out at Matsuya Ryokan?

Check-in begins at 2 PM. Check-out time is 10 AM.

Are pets allowed at Matsuya Ryokan?

No, pets are not allowed.

Matsuya Ryokan Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 109 out of 133 reviews
Rating 8 - Good. 19 out of 133 reviews
Rating 6 - Okay. 4 out of 133 reviews
Rating 4 - Poor. 0 out of 133 reviews
Rating 2 - Terrible. 1 out of 133 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Aida

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location with great hospitality. One of the most unique experiences of my life.
Stayed 1 night in May 2025

10/10 Excellent

Noellie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff is welcoming and kind, this is a family run business for 6 generations! The half board breakfast and dinner are exceptional, kaiseki style and every dish is presented beautifully. The location is right on the ometesando, lots of foot traffic but quiet. Futons are comfortable. We loved our stay and want to go back!
Stayed 2 nights in Oct 2024

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay at a traditional ryokan (at least I think so, it was the only ryokan we stayed at). Great location very close to Zenkoji Temple - this place is within the temple area and was even the Zenkoji Main Hall in the past. We had the dinner one night, which was an impressive feast! But maybe a bit much for my kids.
Stayed 2 nights in Sep 2024

10/10 Excellent

Ilidia

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort

The Real Japanese Experience

I just loved the Matsuya Ryokan. It’s run by a lovely couple that were so welcoming and warm to us all the time. The room was spacious, very clean and it gave us the full experience of Japanese living. The dos was small but enough to live the onsen experience too. There was a good coffee machine next to the reception where we had the best coffee in Japan so far. The Expresso that we are so used to in our country. The Ryokan is in the nicest area of Nagano, with all its lovely shops and at a 2 minute walk to the main temple. It was a lovely experience that I would recommend to other travellers.
Stayed 2 nights in Oct 2024

10/10 Excellent

S

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Excellent traditional ryokan Japanese Inn

Fantastic traditional ryokan experience. Lovely friendly staff with good English. Breakfasts and dinner were excellent and different each day. It is an old inn, the bathrooms are small and you’re sleeping on foutons on the floor, so you must accept that’s part of the experience. But everything else is great and the location is absolutely superb, right on the steps leading to the gate and temple. Beautiful, peaceful area at night.
Stayed 2 nights in Jun 2024

10/10 Excellent

Wui Heng

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice ryokan to stay. Friendly and helpful staff.
Stayed 1 night in May 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful Ryokan in a Perfect Location

A fantastic traditional ryokan within steps of the Zenkoji Temple. The owners and staff were delightful and we felt as though we were living in a family home. We stayed in room 16 on half board and are so glad we did. There are plenty of places to eat in the area but the food we were served in the ryokan were as good as anything we ate in 3 weeks in Japan. Nagano is a lovely town and a welcome change from Tokyo. Don’t forget to visit the Snow Monkeys - the highlight of our trip.
Stayed 2 nights in Mar 2024

8/10 Good

Abey Matthew Varughese

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Situated right next to the Zenkōji temple. Up a slope so if you’re coming with heavy luggage, I would recommend the bus or taxi from Nagano station. Has a nice traditional breakfast option. There is a dinner option too but you’ll need to reserve one day in advance, or at the very least, in the morning at breakfast time. There is a public bath within the building itself but it’s pretty small, however given that it’s a small guest house I don’t think it will matter. You would probably be able to use it whenever you want to. The rooms are cozy and very well appointed. Futon bed is laid out for you, and is taken away when you step down for breakfast so be mindful of that.
Stayed 1 night in Feb 2024

10/10 Excellent

Steven

Stayed 1 night in Dec 2023

10/10 Excellent

Leigh

Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable ryokan

Top location for staying at Nagano city, it’s right next to the famous Zenkoji temple. Many good restaurants within walking distance. Guest service is top notch as well.
Stayed 1 night in Nov 2023

10/10 Excellent

Kara

Liked: Cleanliness, staff & service, property conditions & facilities
This is such a beautiful historic property. It’s within the Zenkoji temple area and a fantastic find. We had the Japanese style room. Beds are hard but we are getting used to them. Staff are so lovely. This is a lovely family business. I would love to come here again.
Stayed 2 nights in Sep 2023

8/10 Good

Charity

Stayed 1 night in Sep 2023

10/10 Excellent

Stacy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful and pleasant. Traditional Japanese guesthouse with onsen. Great location near Zenko-ji temple. Good food options nearby. Very safe.
Stayed 2 nights in Aug 2023

10/10 Excellent

Giancarlo G.

The staff was very friendly and the hotel is located on the same street as one of the main temples in the area. Very convenient.
Stayed 1 night in Jul 2023

10/10 Excellent

Qi'En

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very authentic Japanese ryokan experience, authentic and delicious Japanese set meal breakfast, very lovely staff, and great English-speaking staff too, convenient location as it is close to Zenkoji temple and surrounding beautiful areas, also close to the bus-stop where you take the bus to other places such as Togakushi shrine or to Nagano station for the Shinkansen. Price was very reasonable for a ryokan in comparison to other places. Will definitely stay here again if I come back to Nagano (which I think I will as I loved Nagano) and if the price remains good!
Stayed 2 nights in Jul 2023

10/10 Excellent

Samantha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our stay at the Matsuya Ryokan was our first Japanese style accommodation. We stayed here with our two boys. The baths were really lovely. The staff was incredibly sweet. It was literally steps from the Zenkoji Temple, which was amazing to visit. It's on the street with tons of shops and restaurants. We regret not reserving dinner with them the night we were there, especially since restaurants close very early in the evening.

10/10 Excellent

Lincoln

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great ryokan to stay at. Very close to the temple and dining district. Staff is very friendly and helpful. I would definitely stay here again.

10/10 Excellent

RICHARD

Stayed 2 nights in Apr 2023

10/10 Excellent

Andrew

Liked: Cleanliness, property conditions & facilities, room comfort

Very comfortable solo trip

Had an incredibly nice stay here, from the friendly staff to the perfectly clean room, and delicious breakfast. You get tea and different snacks each day in your room, so if you're the type to want to take it easy inside sometimes on your trip, it's very nice to have some quiet time in your room and sip on tea and try the different local sweets they give you each day.
Stayed 4 nights in Apr 2023

10/10 Excellent

Amy

Stayed 1 night in Feb 2023