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Hotel Kokusai 21 Nagano

3.5 star property
Hotel with 4 restaurants, near Zenko-ji Temple

Photo gallery for Hotel Kokusai 21 Nagano

Interior
Chapel
Lobby
Outdoor wedding area
Dining

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Parking available
  • Business services
  • Laundry room

Explore the area

View map
Agata 576, Nagano, Nagano-ken, 380-0838
  • Place, Nio-mon Gate
    ‪11 min walk‬
  • Place, Zenko-ji Temple
    ‪14 min walk‬
  • Place, Nagano Prefectural Shinano Art Museum
    ‪17 min walk‬

Room options

View all photos for Single Room, Non-Smoking, South Wing

Single Room, Non-Smoking, South Wing

Single Room, Non-Smoking, South Wing

9.4 out of 10
Exceptional
(3 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Double Room, Non-Smoking, South Wing

Premium bedding, desk, soundproofing, free WiFi

Double Room, Non-Smoking, South Wing

8.0 out of 10
Very good
(1 review)
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Non-Smoking, South Wing

Premium bedding, desk, soundproofing, free WiFi

Twin Room, Non-Smoking, South Wing

10.0 out of 10
Exceptional
(2 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

About the area

Nagano

At Hotel Kokusai 21 Nagano you'll be within just a 10-minute stroll of Gondo Shopping Street and Kitano Cultural Center. Highlights at this hotel include 4 restaurants and in-room free WiFi. .This hotel has free WiFi in public areas, a 24-hour front desk and dry cleaning/laundry services. Additionally, you'll find a conference centre, a coffee shop/cafe and laundry facilities. Each morning buffet breakfast is served between 6:30 AM and 10 AM. There's also the convenience of self parking. .Attractions within a 30-minute drive of this 3.5-property class Minaminagano hotel include Myoko Kogen and Zenko-ji Temple.

What's nearby

  • Kitano Cultural Center - 4 min walk - 0.4 km
  • Saisho-in Temple - 8 min walk - 0.7 km
  • Nio-mon Gate - 11 min walk - 0.9 km
  • Zenko-ji Temple - 14 min walk - 1.2 km
  • Nagano Prefectural Shinano Art Museum - 17 min walk - 1.4 km

Getting around

  • Nagano (QNG) - 16 min walk
  • Nagano Station - 16 min walk

Restaurants

  • ‪花梨 - ‬2 min walk
  • ‪長野県庁食堂 - ‬7 min walk
  • ‪とんこつラーメン 博多屋台 - ‬7 min walk
  • ‪手打ちそば屋 かんだた - ‬8 min walk
  • ‪つかさ - ‬2 min walk

About this property

Hotel Kokusai 21 Nagano

Hotel with 4 restaurants, near Zenko-ji Temple
There are 4 restaurants on site, along with a coffee shop/cafΘ. Public spaces have free WiFi and wired Internet. A vending machine, multilingual staff, and gift shops/newsstands are also featured at Hotel Kokusai 21 Nagano. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Nagano hotel.

  • 148 guestrooms or units
  • 4 dining venues
  • Conference rooms
  • Charging station for electric cars
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Gift shop
  • Beauty salon
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Microwave in a common area
  • Locker space
  • Coffee shop
Hotel Kokusai 21 Nagano offers 148 accommodations with complimentary bottles of water and complimentary slippers. Beds feature premium bedding. Flat-screen televisions come with satellite channels and pay-per-view films.

Bathrooms include a combined bath/shower unit, toilets with an electronic bidet and complimentary toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Uncovered parking on site (JPY 1,000 per stay; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: JPY 2,200 per person
  • 4 restaurants
  • A coffee shop/cafe

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Conference centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay films

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Desk
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 2200 per person
  • Uncovered self-parking fee: JPY 1000 per stay (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Hotel Kokusai 21
Kokusai 21
Kokusai 21 Hotel
Kokusai 21 Hotel Nagano
Kokusai 21 Nagano
Hotel Kokusai 21 Nagano
Hotel Kokusai 21 Nagano Hotel
Hotel Kokusai 21 Nagano Nagano
Hotel Kokusai 21 Nagano Hotel Nagano

Frequently asked questions

What is the cancellation policy at Hotel Kokusai 21 Nagano?

Hotel Kokusai 21 Nagano offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Kokusai 21 Nagano?

Yep, Hotel Kokusai 21 Nagano has an uncovered self car park with in/out privileges for JPY 1000 per stay. A self car park is also available, for a fee. Onsite parking is limited.

Does Hotel Kokusai 21 Nagano serve breakfast?

Sure does, buffet brekkie is offered daily from 6:30 AM to 10 AM.

Is there a free airport shuttle available at Hotel Kokusai 21 Nagano?

No, Hotel Kokusai 21 Nagano does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Kokusai 21 Nagano?

Yep, Hotel Kokusai 21 Nagano has 4 restaurants.

What time are check-in & check-out at Hotel Kokusai 21 Nagano?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Hotel Kokusai 21 Nagano?

No, only service animals are allowed.

Hotel Kokusai 21 Nagano Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 127 out of 250 reviews
Rating 8 - Good. 96 out of 250 reviews
Rating 6 - Okay. 19 out of 250 reviews
Rating 4 - Poor. 5 out of 250 reviews
Rating 2 - Terrible. 3 out of 250 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

4/10 Poor

Chris

Stayed 2 nights in Oct 2025

8/10 Good

Kar

Stayed 2 nights in Oct 2025

10/10 Excellent

Alaura

Liked: Cleanliness, property conditions & facilities
My family and I really enjoyed our stay at Hotel Kokusai 21. It's a nice and big hotel and the staff were all very kind. The rooms were spacious and clean. They also offer a breakfast buffet for a fee and it's really amazing. It's not easy to find a place to eat in the morning, so having a breakfast buffet in the hotel was really great and convenient. I definitely recommend staying here if you are in Nagano.
Stayed 2 nights in May 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent front desk staff. They were patient in answering our questions about shuttle and train schedules. Our baggage was waiting in our room using a transfer service. Our room was spacious, clean and very comfortable. I highly recommend this hotel.
Stayed 2 nights in May 2025

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Big rooms, convenient location, helpful staff
Stayed 2 nights in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
For North American travellers, this hotel is much better than its rating on this site. My partner and I were in an executive level suite and I suspect that it was used for VIPs during the 1998 Olympics. Very spacious, comfortable, soaker tub and separate shower. Walking distance to restaurants, 5 minute drive to Nagano station (hotel offers free shuttle), and close to Zenkoji (temple). Beautiful property, excellent staff. Highly recommended.
Stayed 2 nights in May 2025

10/10 Excellent

Rosy

Stayed 2 nights in Apr 2025

10/10 Excellent

Sarah, Whangarei

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Two adults two teens stayed in a Quad room (2 singles 2 rollaway beds) in Jan 2025 for 5 nights and separate corner sofa. The hotel is huge with different wings so need to get your bearings. Nagano was our base for day trips to snow monkeys, Matsumoto, and to ski. The hotel is older (winter Olympics HQ) but was generally well maintained. Front desk staff were amazing, they had limited English but used a translator, and so friendly every time we passed and so helpful booking restaurants and forwarding luggage (note cash only and this hotel will only forward to a hotel, not the airport). We had breakfast every day which was compact but tasty (Nagano apple juice and apple jam are delicious). We had Italian in the hotel our first night, it was ok and convenient. The top floor bar had a pretty night view, fixed price for a small but well stocked self serve bar and packaged snacks. The hotel free shuttle to/from the station is convenient, but for early or late trips we just got a taxi for Y1,000. Ten minutes pleasant walk to the shopping street leading to the temple. There are only two washing machines and dryers in the hotel so they got very busy but were really useful (coins required, no coin machine but desk staff happy to change). I was initially unsure about this hotel and staying 5 nights but we really enjoyed it and would happily go back.
Stayed 5 nights in Jan 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very helpful and efficient at check in and check out.
Stayed 1 night in Apr 2025

10/10 Excellent

Mary-Louise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
About 1 km from railway station so walkable. Room spacious and well equipped.
Stayed 2 nights in Mar 2025

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
traditional. staff very helpful and friendly. great accommodation and facilities. handy to all the main shopping areas and transport.
Stayed 2 nights in Feb 2025

10/10 Excellent

Renato

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and quiet. Shuttle bus for convenience. Staff was very accommodating.
Stayed 2 nights in Feb 2025

10/10 Excellent

Mary Jo

Liked: Cleanliness, staff & service, property conditions & facilities
The view from the 8 th floor is wonderful. You can watch the snow cats grooming the ski areas at night
Stayed 6 nights in Feb 2025

2/10 Terrible

Aaron

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the worst "4 star" hotels I've ever stayed at. Bad: far from station, horrible beds, dirty, outdated, filthy laundry room with only 2 machines Good: the common areas look nice?
Stayed 3 nights in Feb 2025

6/10 Okay

Susan

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Big and clean room

We booked a studio suite room and the room was huge. Big vanity top with big shower area with a TV facing the bath tub so you can watch TV while you soak in the tub. Location is about 15mins walk from the shopping street and train station. Had an unpleasant encounter with a front desk lady staff when we requested for an hour extension to the check out time. I totally understand if it is their hotel's policy that no extension is allowed but it was the way she replied which I feel it's abit hostile. This same staff also doesn't greet hotel guest and we noticed she will avoid eye contact with guests. On the other hand, another lady front desk staff was very helpful when we enquired about a day trip and she ran after us as we were walking away after she realized she gave us the wrong info. The male front desk staff was also very polite and helpful.
Stayed 2 nights in Feb 2025

8/10 Good

Matthew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel in good location

Nice hotel. Good location, lots to see in the area. Spacious room, cleaned daily. Very good amenities.
Stayed 4 nights in Jan 2025

10/10 Excellent

Gennadi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel, all facilities and friedly staff. T It takes about 21 min to walk to the hotel from Nagano station, which we did few times. But there is also free shuttle bus, which runs regularly and trip takes 8 min. Great hotel to explore Nagano and surrounding areas
Stayed 2 nights in Jan 2025

6/10 Okay

Bria W

Stayed 2 nights in Jan 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great town. Great hotel with spacious room.
Stayed 2 nights in Jan 2025

10/10 Excellent

Danielle

Liked: Staff & service, property conditions & facilities
Nice hotel with a frequent bus shuttle to the station and temple
Stayed 1 night in Dec 2024

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel
Stayed 1 night in Dec 2024

8/10 Good

Brent

Stayed 1 night in Dec 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has a shuttle from the train station to the hotel. Also, Mai, manager, resolved any issues we had quickly and professionally. The room was spacious and the location is close to the temple, restaurants and shops.
Stayed 2 nights in Dec 2024

10/10 Excellent

Rechelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, well appointed, friendly staff, good rooms and easy parking
Stayed 1 night in Nov 2024