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Hakuba Hotel Ougiya

3.0 star property

Photo gallery for Hakuba Hotel Ougiya

Outdoor pool
Front of property – evening/night
Restaurant
Lounge
Mountain view

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Business services
  • Laundry room

Explore the area

View map
6680 Hokujo, Kitaazumi-gun, Hakuba, Nagano, 399-9301
  • Place, Hakuba Ski Jumping Stadium
    ‪2 min walk‬
  • Place, Hakuba Happo-One Ski Area
    ‪10 min walk‬
  • Place, Happo-one Adam Gondola
    ‪13 min walk‬

Room options

Twin Room

  • 22 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room

Standard Room

Standard Room

  • 28 sq m
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Japanese Style Room

Japanese Style Room

Japanese Style Room

8.0 out of 10
Very good
(2 reviews)
  • 28 sq m
  • Sleeps 3
  • 3 Single Futons
  • Free Wi-Fi

View all photos for Economy Japanese Style Room with Shared Bathroom - Annex　　

Economy Japanese Style Room with Shared Bathroom - Annex　　

Economy Japanese Style Room with Shared Bathroom - Annex　　

10.0 out of 10
Exceptional
(1 review)
  • 19 sq m
  • Sleeps 2
  • 2 Single Futons
  • Free Wi-Fi

View all photos for Economy Japanese Style Room - Annex

Economy Japanese Style Room - Annex | Living area

Economy Japanese Style Room - Annex

9.0 out of 10
Wonderful
(2 reviews)
  • 25 sq m
  • Sleeps 3
  • 3 Single Futons
  • Free Wi-Fi

About the area

Hakuba

Hakuba Hotel Ougiya places you steps from Hakuba Ski Jumping Stadium and within a short 5-minute stroll of Happo Information Center. Highlights at this ski hotel include a restaurant, free self-parking and a free area shuttle. .Along with ski-in ski-out access, this hotel offers on-site ski storage and ski passes. Added amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Each morning buffet breakfast is served between 7:00 AM and 9 AM. There's also free RV/bus/truck parking, along with the convenience of a free ski shuttle. .Attractions within a 10-minute walk of this 3-property class Hakuba hotel include Hakuba Happo-One Ski Area and within 30 minutes you'll find Hakuba Iwatake Ski Resort.

What's nearby

  • Hakuba Ski Jumping Stadium - 2 min walk - 0.2 km
  • Hakuba Happo-One Ski Area - 10 min walk - 0.9 km
  • Happo-one Adam Gondola - 13 min walk - 1.2 km
  • Hakuba Iwatake Ski Resort - 3 min drive - 2.7 km
  • Happo One Sakka Ski Lift - 4 min drive - 2.4 km

Getting around

  • Hakuba Station - 6 min drive
  • Matsumoto (MMJ-Shinshu - Matsumoto) - 103 min drive

Restaurants

  • ‪Blizzard (Pizza) - ‬10 min walk
  • ‪Cru Cafe - ‬5 min walk
  • ‪RAMEN BAR Marutama 55 - ‬6 min walk
  • ‪ライオンカフェ - ‬4 min walk
  • ‪飛鳥 - ‬4 min walk

About this property

Hakuba Hotel Ougiya

For a free ride to the slopes, hop on the hotel's complimentary ski shuttle. Hakuba Hotel Ougiya helps provide the perfect winter holiday with ski storage and ski passes.

Along with a restaurant, there's a snack bar/deli on site. WiFi is free in public spaces. Free self parking is available.

  • 25 guestrooms or units
  • Deli
  • Ski lift tickets
  • Ski equipment storage
  • Breakfast available (surcharge)
  • Self-service laundry
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Microwave in a common area
  • 1 conference room
  • Dining venue
Hakuba Hotel Ougiya offers 25 accommodations with a safe and complimentary slippers. Flat-screen televisions are featured in guestrooms.

Bathrooms include toilets with an electronic bidet, complimentary toiletries and toothbrushes and toothpaste. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Private bath/onsen services include an indoor private onsen (in communal space). Public bath/onsen services include an indoor mineral hot spring (onsen). There are 2 hot springs open between 6:30 AM and 11:00 PM.

Similar properties

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  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
3.6 out of 5, Good, 30 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle
  • Free train station pick-up and drop-off shuttle
  • Free ski shuttle
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9 AM for a fee: JPY 2,500 for adults and JPY 1,200 for children
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 hot springs
  • Bicycle rentals
  • Billiards/pool table
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • Free area shuttle
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Spa

  • 2 hot springs
  • Hot springs open from 6:30 AM - 11:00 PM
  • Hot springs water temperature - 43 ºC
  • Private indoor onsen (mineral springs) in communal space
  • Public indoor mineral hot springs (onsen)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Fireplace in lobby

Room amenities

Bedroom

  • Cot (surcharge)

Bathroom

  • Free toiletries
  • Slippers
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Desk
  • Heating
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the train station; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
There is no front desk at this property
The host will greet guests on arrival
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for JPY 1500.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 2500 for adults and from JPY 1200 for children
  • Crib (infant bed) fee: JPY 1500.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • Hot springs access available from 6:30 AM to 11:00 PM.
  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Hotel Ougiya
Hakuba Ougiya
Hakuba Hotel Ougiya Hotel
Hakuba Hotel Ougiya Hakuba
Hakuba Hotel Ougiya Hotel Hakuba

Frequently asked questions

What is the cancellation policy at Hakuba Hotel Ougiya?

Hakuba Hotel Ougiya offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hakuba Hotel Ougiya?

Yep, Hakuba Hotel Ougiya has a free self car park and free RV/bus/truck parking.

Is Hakuba Hotel Ougiya family-friendly?

You bet! With amenities such as laundry facilities and a BBQ, as well as cots/infant beds in the guestrooms, it's no surprise that Hakuba Hotel Ougiya is a hit with families.

Does Hakuba Hotel Ougiya serve breakfast?

Sure does, buffet brekkie is served daily between 7:00 AM and 9 AM.

Is there a free airport shuttle available at Hakuba Hotel Ougiya?

No, Hakuba Hotel Ougiya does not offer an airport shuttle service.

Is there a bar or restaurant at Hakuba Hotel Ougiya?

Yep, you can grab a meal at Hakuba Hotel Ougiya's onsite restaurant.

What time are check-in & check-out at Hakuba Hotel Ougiya?

Check-in begins at 3 PM. Check-out time is 10 AM.

Are pets allowed at Hakuba Hotel Ougiya?

No, only service animals are allowed.

Hakuba Hotel Ougiya Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 43 out of 81 reviews
Rating 8 - Good. 31 out of 81 reviews
Rating 6 - Okay. 4 out of 81 reviews
Rating 4 - Poor. 1 out of 81 reviews
Rating 2 - Terrible. 2 out of 81 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

tim

Liked: Cleanliness, staff & service, amenities
Nice room Onsen ski storage breakfast Friendly staff
Stayed 8 nights in Feb 2026
Verified

10/10 Excellent

BRUNO

Liked: Cleanliness, amenities, property conditions & facilities
I am a returning customer. Clean room, courteous and helpful staff, great breakfast. They continue to provide excellent service.
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

carlos

Liked: Amenities
hotel was great - food was delicious and the Onsen was perfect
Stayed 4 nights in Mar 2025
Verified

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Nice breakfast and lovely onsen on site
Stayed 5 nights in Jan 2025
Verified

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay here, it’s a bit further from the happo one lifts if your snowboarding but the onsen was great, staff were great and the breakfast was awesome.
Stayed 6 nights in Feb 2024
Verified

8/10 Good

Mika

Liked: Cleanliness, staff & service, property conditions & facilities
The building is a bit outdated, but the Onsen was fantastic. Good local friendly atmosphere.
Stayed 2 nights in Sep 2024
Verified

8/10 Good

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great location for accessing the mountains and enjoying the snow. There are both public and private onsens on site, the manager is lovely and helpful and the drying room for your winter equipment is also great. I have nothing but great memories :-)
Stayed 6 nights in Mar 2025
Verified

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Staff can communicate in basic english, my traditional room did not disappoint, clean and well done up morning buffet. Can walk to any restaurants, grocery stores and of course the chair lift.
Stayed 5 nights in Feb 2025
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and helpful staff. Private Onsen and lots of breakfast options
Stayed 8 nights in Feb 2024
Verified

8/10 Good

Grant

Liked: Cleanliness, staff & service, property conditions & facilities
The Onsen was a big positive of this property and being able to walk from the bus station and to the ski resort!
Verified

10/10 Excellent

Yuxing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property feels like a family run hotel. The owner is friendly, helpful and attentive. The onsen is great. Love it here.
Stayed 5 nights in Feb 2024
Verified

10/10 Excellent

Lilyana

Liked: Cleanliness, staff & service, property conditions & facilities
It was a lovely and cozy experience.
Stayed 5 nights in Jan 2024
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly helpful staff
Stayed 7 nights in Feb 2024
Verified

6/10 Okay

Pernilla

Liked: Cleanliness, staff & service
Disliked: Amenities
Liked the concept with beds on the floor and the room was big. Great breakfast and very nice straff. They also had a lovely Onsen. The hotel was on walking distance to the skiarea Happo One (aprox 1 km). If you wanted to go to Hakuba 47 the bus stop was right outside of the hotel with free shuttle service!
Stayed 5 nights in Feb 2025
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities
I had a traditional Japanese room. It was super comfortable - and the view from my window of Happo One was beautiful! It was convenient walk to restaurants and bars. The Happo One gondola was a bit of a hike - but definitely within easy walking distance is the Hakuba Happo bus station. Easy to get to other mountains via the shuttle.
Stayed 2 nights in Mar 2025
Verified

4/10 Poor

Tadas

Disliked: Staff & service, property conditions & facilities, room comfort
Hotel is outdated, front staff looks tired of everything.
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Qi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
pick up and drop off to the local hotel. Boss is frindly.
Stayed 7 nights in Jan 2024
Verified

8/10 Good

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly service
Verified

8/10 Good

Andrew

Liked: Cleanliness, staff & service
Clean and fro
Stayed 2 nights in Feb 2023
Verified

8/10 Good

David Christian

Liked: Cleanliness
We had a pleasant stay at the Ougiya for two nights' skiing. It's a no-frills kind of place, which was fine for our needs. The room was a decent size, the onsen was good and the overall ambience was pleasant. It is an easy walk from the bus stop with various dining options and ski rental in the village. One thing to note is that although it's billed as 'ski-in ski-out', it isn't - you have to walk a few minutes to the nearest rental shop then take a shuttle bus from there to whichever slope you want to go to. This was not a major issue, it's just that the description on Expedia is not quite accurate. All in all, good value for an end-of-season ski trip.
Stayed 2 nights in Mar 2025
Verified

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
I had no option other than a traditional room, which would not be my ideal next time.
Stayed 6 nights in Jan 2025
Verified

2/10 Terrible

Marlee

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived to Hakuba Hotel at 3pm (the posted check-in time). However, there was no one at the front desk for 2 hours. We waited 30 minutes, then decided to leave our bags in the lobby to go out and grab some food and rent skis. When we finally got checked in, we brought our bags to our Japan style room in the hotel's annex building. It was nice at first to hear the annex was connected through an underground tunnel, however, the tunnel was filled with mold. You could see black mold in the ceiling tiles, a bucket was on the ground to catch a water leak, and the carpet tiles were all clearly pulling up due to moisture below. Our room itself seemed relatively clean, but our tatami mat bed rolls had stains all over them and our room included extra pillows, but no pillow cases. We ended up using t-shirts and towels to cover the pillows. The front desk told us that they don't provide room cleaning throughout our stay unless we request it, however, it's hard to request a room cleaning when there is never anyone at the front desk. The breakfast was not good, we found ourselves picking away at certain things that seemed good enough to eat. We were so uncomfortable in this hotel that we decided to leave early and move to a different accommodation for the last two nights. When I explained this to the front desk and requested a refund, they provided zero help. I truly do not understand how Hakuba Hotel has such good reviews, I would highly recommend not staying here.
Stayed 5 nights in Feb 2025
Verified

10/10 Excellent

Lena

Liked: Cleanliness, staff & service, amenities
Rent och bra service! Väldigt bra onsen!
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

YOKO

Liked: Cleanliness, staff & service, property conditions & facilities
部屋が広く、浴場も広くて温泉も楽しめました。 浴場のシャワーがかなり弱かったのが残念でした。
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

hiroki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
シーズンオフであったため、人が少なく快適であった。朝食が美味しく子供たちも大満足でした。
Stayed 1 night in Aug 2025