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Hakuba Highland Hotel

3.0 star property
Slopeside fun with full-service spa and restaurant

Photo gallery for Hakuba Highland Hotel

Hot springs/mineral springs
Front of property - evening/night
Property grounds
Hot springs/mineral springs
Hot springs

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Gym
  • Breakfast available
  • Housekeeping
  • Laundry
  • Air conditioning

Explore the area

View map
21582 Hokujo Hakuba Kitaazumi-gun, Hakuba, Nagano-ken, 399-9301
  • Hakuba Happo-One Ski Area
    ‪5 min drive‬
  • Happo-one Adam Gondola
    ‪6 min drive‬
  • Hakuba Goryu Ski Resort
    ‪6 min drive‬

Room options

About the area

Hakuba

At Hakuba Highland Hotel you'll be steps from Hakuba Valley Ski Area and 3.3 km (2 mi) from Hakuba Happo-One Ski Area. Highlights at this ski hotel include a full-service spa, a restaurant and free self-parking. .A pampering day can include massages along with access to the hot springs/mineral springs. The buffet restaurant, MAIN DINING ROOM, serves local cuisine and is open for breakfast and dinner. Along with ski-in ski-out access, this hotel offers on-site ski rentals, ski storage and ski passes. Additionally, you'll find free Wi-Fi in public areas, a gym and a sauna. Buffet breakfast is available daily between 7 AM and 9 AM. There's also limited parking, along with the convenience of a free ski shuttle. .Attractions within a 10-minute drive of this 3-property class Hakuba hotel include Hakuba Goryu Ski Resort and Tsugaike Ski Resort.

What's nearby

  • Hakuba Happo-One Ski Area - 5 min drive - 3.6 km
  • Hakuba Iwatake Ski Resort - 5 min drive - 4.0 km
  • Happo-one Adam Gondola - 6 min drive - 4.3 km
  • Hakuba Goryu Ski Resort - 6 min drive - 4.6 km
  • Happo One Sakka Ski Lift - 7 min drive - 5.3 km

Getting around

  • Hakuba Station - 2 min drive

Restaurants

  • 絵夢
  • ‪とっつぁん - ‬19 min walk
  • ‪そば処 松庵 - ‬13 min walk
  • ‪白馬焙煎工房 - ‬12 min walk
  • ‪ききょう屋 - ‬16 min walk

About this property

Hakuba Highland Hotel

Slopeside fun with full-service spa and restaurant
During the winter, enjoy on-site recreational activities like sledging and snowshoeing. After a day on the slopes, indulge in a treatment at the full-service spa or enjoy one of the other amenities, including a health club and a sauna. For a free ride to the slopes, hop on the mountain hotel's complimentary ski shuttle. Conveniences like ski storage, ski equipment rentals and ski passes allow you to spend less time with logistics and more time on the slopes.

There's a restaurant on site. Public spaces have free WiFi. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Hakuba hotel.

  • 75 guestrooms or units
  • 6 levels
  • Built in 1974
  • Ski lift tickets
  • Ski equipment storage
  • Ski equipment rentals
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Games room or arcade
  • Garden
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Lift
  • Smoking in designated areas
  • Dining venue
Hakuba Highland Hotel offers 75 air-conditioned accommodations with complimentary bathrobes and complimentary slippers. Beds feature down duvets. LCD televisions are featured in guestrooms.

Bathrooms include a combined bath/shower unit with a deep soaking bath, bidets, toilets with an electronic bidet and complimentary toiletries. This Hakuba hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.

Public bath/onsen services include an indoor mineral hot spring (onsen) and yukata (Japanese robe). These services feature separate men's and women's areas. There are hot springs on site.

Languages

English, Japanese

Similar properties

Front of property

Hakuba West Coast Inn Villa

  • Parking included
  • Free WiFi
  • Soundproof rooms
4.5 out of 5, Wonderful, 113 reviews
Hakuba West Coast Inn Villa

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free ski shuttle
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7 AM to 9 AM for a fee: JPY 1,200 for adults and JPY 840 for children
  • A restaurant

Restaurants on site

  • MAIN DINING ROOM

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Full-service spa
  • Health club
  • Hot springs
  • Sauna
  • Ski equipment rentals
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Sledding
  • Snowshoeing

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • In the mountains

Full-service spa

  • Hot/mineral springs
  • Massage
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Spa open daily
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 6 floors
  • Built in 1974
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 22-inch LCD TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 PM
Early check-in subject to availability
Early check-in fee: JPY 2000

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: JPY 2000

Special check-in instructions

Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 1200 for adults and from JPY 840 for children
  • Early check-in fee: JPY 2000 (subject to availability)
  • Late check-out fee: JPY 2000 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Hakuba Highland
Hakuba Highland Hotel
Highland Hotel Hakuba
Hakuba Highland Hotel Hotel
Hakuba Highland Hotel Hakuba
Hakuba Highland Hotel Hotel Hakuba

Frequently asked questions

Is parking available at Hakuba Highland Hotel?

Yep, Hakuba Highland Hotel has a free self car park. Onsite parking is limited.

Is there a spa on site at Hakuba Highland Hotel?

Yep, there is an onsite spa at Hakuba Highland Hotel. You'll enjoy services like massages.

Are there hot tubs in the rooms at Hakuba Highland Hotel?

No, but there are deep-soaking baths in the guestrooms.

Does Hakuba Highland Hotel serve breakfast?

Yeah, buffet brekkie is served daily between 7 AM and 9 AM.

Is there a free airport shuttle available at Hakuba Highland Hotel?

No, Hakuba Highland Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Hakuba Highland Hotel?

Yep, you can grab a meal at Hakuba Highland Hotel's onsite restaurant that serves local cuisine.

What time are check-in & check-out at Hakuba Highland Hotel?

Check-in begins at 3:00 PM. Check-out time is 10:00 AM.

Are pets allowed at Hakuba Highland Hotel?

No, pets are not allowed.

Hakuba Highland Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 71 out of 137 reviews
Rating 8 - Good. 51 out of 137 reviews
Rating 6 - Okay. 10 out of 137 reviews
Rating 4 - Poor. 3 out of 137 reviews
Rating 2 - Terrible. 2 out of 137 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Wesley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
View is stunning
Stayed 5 nights in Mar 2025

10/10 Excellent

Fabiano

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view and service
Stayed 3 nights in Mar 2025

6/10 Okay

Kain

Travelled with group
The hotel is a 15-minute walk from the JR station, and you need to walk uphill along the road. For Japanese people, it's just 15 minutes, but it's more challenging for tourists. The hotel's biggest selling points are the scenery and the hot springs; the rest is quite average. Be prepared that the rooms are relatively old, as the hotel has been operating for over 30 years. In terms of service, you need to request your breakfast voucher a day in advance, which means you have to go down every day to book your breakfast time, making it inconvenient for guests.
Stayed 1 night in Mar 2025

6/10 Okay

Kain

Travelled with partner
Here's the translation: The hotel is a 15-minute walk from the JR station, and you need to walk uphill along the road. For Japanese people, it's just 15 minutes, but it's more challenging for tourists. The hotel's biggest selling points are the scenery and the hot springs; the rest is quite average. Be prepared that the rooms are relatively old, as the hotel has been operating for over 30 years. In terms of service, you need to request your breakfast voucher a day in advance, which means you have to go down every day to book your breakfast time, making it inconvenient for guests.
Stayed 4 nights in Mar 2025

8/10 Good

Lauren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall very well kept and lovely staff. Rooms had plenty of rooms for us to open our suitcases etc which was very handy. Food was great, only request that would make it easier for English speaking visitors would be more English labels next to food. Other than that was a very nice place to stay and would return.
Stayed 3 nights in Feb 2025

10/10 Excellent

Lailan

Liked: Cleanliness, staff & service, property conditions & facilities
buffet and onsens were amazing, a great experience all around
Stayed 1 night in Jan 2025

8/10 Good

Hannah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful resort. the onsen is one of a kind and breath taking. it’s worth the trip just for the onsen honestly. the free shuttle is super convenient if you plan on skiing hakuba 47 (maybe other resorts too but i just did 47). would definitely stay here over a more expensive resort. only thing is the beds aren’t super comfortable but they aren’t the worst either. hence the 4 instead of 5.
Stayed 1 night in Jan 2025

10/10 Excellent

kittipot

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
เข้าพักเป็นครั้งที่สอง ได้รับบริการทึ่ดีเหมือนเดิม โรงแรมได้รับการRenovate บางส่วน ออนเซ็นวิวสวย
Stayed 1 night in Oct 2024

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing!
Stayed 3 nights in May 2024

8/10 Good

Bin

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in May 2024

6/10 Okay

Ashley

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a dated hotel, a bit further away from the main town and other areas of interest, which can be good to escape some of the chaos. The staff are very friendly and the common areas/amenities are wonderful, as well as having a shuttle to Hakuba 47 stop at the hotel. If you are looking for more nightlife, stay closer to Echoland. But if you want to relax and stay in the hotel, this is a great spot for a night or two.
Stayed 1 night in Jan 2024

10/10 Excellent

Gustavo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent experience - 10/10!

The overall experience staying in Hakuba Highland hotel was amazing! They provided excellent customer service and went above and beyond with all and any requests my friends and I made. They have incredible amenities and it was always very clean. The cherry on top were the amazing views we had from our rooms!
Stayed 4 nights in Jan 2024

6/10 Okay

Kay

Liked: Staff & service

Great views but missing something...

The Hakuba with its free breakfast and onsen appealed to us, but it’s a little too far out of the action. Although they offer a shuttle bus into areas that’s not at all times, and taxis in Japan are expensive. The variety at breakfast wasn’t really to our liking, but did the job before skiing. The views are amazing and it would be great if there was a little bar/cafe that you could get Hot/cold drinks in the day/evening...but all there is is the shop which sells souvenirs and some cans of beer and bottle of sake. The use of the private onsen has to be paid for but it is lovely, we used it twice. The rooms were only cleaned once every two days, but to compensate we were given some vouchers for the shop...to get a souvenir and can of Ashai.
Stayed 4 nights in Feb 2020

10/10 Excellent

Banthoengsuk

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities
Brilliant service and an outstanding onsen with incredible views!! The hotel buffet dinner was also great, Japanese food only, so a good local experience. All in all the hotel is more local than touristy. It is slightly out of the way (from the main ski resort area hubs), however, the shuttle services are good. It kind of added to the local feel of it not being at the resorts. Great for families too.
Stayed 5 nights in Jan 2020

10/10 Excellent

Joey

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2019

8/10 Good

Yi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant stay

Staff is great and helpful. Room super clean and Onsen is great.
Stayed 5 nights in Dec 2019

8/10 Good

Mei yee

Travelled with family
Liked: Cleanliness
Disliked: Room comfort
Stayed 2 nights in Dec 2019

8/10 Good

Rishu, Hong Kong

Travelled with family
Liked: Staff & service, amenities
The hotel situated near The Alpes area where you can access to many local attractions, such as Kurobe Dam and Hokujo. Self driving is needed to access this hotel. Onsen is newly renovated and spacious. Mountain view from the Onsen is excellent. We got a mountain view room and the view was great. Breakfast was excellent. Room is a bit old and smaller than a lot of similar graded Onsen Hotel.
Stayed 2 nights in Sep 2019

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really nice resort.

Amazing!!!
Stayed 7 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome view and onsans. Away from the crowds, but close enough to access everything easily
Stayed 4 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2018

8/10 Good

Kingers, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff always had a smile on their faces. Food was great also.
Stayed 5 nights in Dec 2018

8/10 Good

Nada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value for money

Very good value for money. It's an older hotel but well maintained and also the staff was super friendly and helpful. The onsen was amazing! And really great dinners with Japanese food for cheap. Just the location was a bit remote and unless you have a car you're dependant on the shuttle service which is reliable but not that frequent.
Stayed 5 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018