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Aparthotel

Crown Reef Beach Resort and Waterpark

3.0 star property

Photo gallery for Crown Reef Beach Resort and Waterpark

Indoor pool, 2 outdoor pools
Indoor pool, 2 outdoor pools
Water park
Classic Suite, Jetted Tub, Oceanfront | Living room
In-room safe, blackout curtains, iron/ironing board, free WiFi

Reviews

7.8 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Laundry room
The current price is AU$193
includes taxes & fees
28 Apr - 29 Apr

Explore the area

View map
Myrtle Beach, SC
  • Place, Myrtle Beach Beaches
    ‪4 min walk‬
  • Place, Myrtle Beach State Park
    ‪14 min walk‬
  • Place, Springmaid Beach
    ‪14 min walk‬
  • Airport, Myrtle Beach, SC (MYR-Myrtle Beach Intl.)
    ‪4 min drive‬

Room options

View all photos for Classic Double Room, 2 Queen Beds, Kitchenette, Oceanfront

Classic Double Room, 2 Queen Beds, Kitchenette, Oceanfront

Classic Double Room, 2 Queen Beds, Kitchenette, Oceanfront

8.2 out of 10
Very good
(14 reviews)
  • Ocean view
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Suite, 1 Bedroom, Oceanfront

32-inch flat-screen TV with cable channels, TV

Classic Suite, 1 Bedroom, Oceanfront

7.6 out of 10
Good
(8 reviews)
  • Ocean view
  • 60 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds, 1 Double Murphy Bed and 1 Double Sofa Bed

View all photos for Classic Suite, Jetted Tub, Oceanfront

Classic Suite, Jetted Tub, Oceanfront | Living room

Classic Suite, Jetted Tub, Oceanfront

  • Ocean view
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed, 1 Double Sofa Bed and 1 Double Murphy Bed

View all photos for Classic Room, Oceanfront

Classic Room, Oceanfront

Classic Room, Oceanfront

8.0 out of 10
Very good
(2 reviews)
  • Ocean view
  • 39 sq m
  • Sleeps 4

View all photos for Classic Room, 1 King Bed with Sofa bed, Kitchenette, Oceanfront

Classic Room, 1 King Bed with Sofa bed, Kitchenette, Oceanfront

Classic Room, 1 King Bed with Sofa bed, Kitchenette, Oceanfront

8.4 out of 10
Very good
(10 reviews)
  • Ocean view
  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Suite, Multiple Beds, Jetted Tub, Oceanfront

32-inch flat-screen TV with cable channels, TV

Classic Suite, Multiple Beds, Jetted Tub, Oceanfront

8.0 out of 10
Very good
(1 review)
  • Ocean view
  • 60 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds, 1 Double Murphy Bed and 1 Double Sofa Bed

View all photos for Premium Suite, 1 Bedroom, Oceanfront

32-inch flat-screen TV with cable channels, TV

Premium Suite, 1 Bedroom, Oceanfront

  • Ocean view
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Condo, 2 Bedrooms, Oceanfront

In-room safe, blackout curtains, iron/ironing board, free WiFi

Premium Condo, 2 Bedrooms, Oceanfront

  • Ocean view
  • 120 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Club Condo, 2 Bedrooms, Oceanfront

In-room safe, blackout curtains, iron/ironing board, free WiFi

Club Condo, 2 Bedrooms, Oceanfront

  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Club Suite, 1 Bedroom, Oceanfront

32-inch flat-screen TV with cable channels, TV

Club Suite, 1 Bedroom, Oceanfront

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Suite, 1 Bedroom, Shower Grab Bars, Oceanfront

32-inch flat-screen TV with cable channels, TV

Club Suite, 1 Bedroom, Shower Grab Bars, Oceanfront

  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Condo, 2 Bedrooms, Ensuite, Oceanfront

32-inch flat-screen TV with cable channels, TV

Club Condo, 2 Bedrooms, Ensuite, Oceanfront

  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Club Condo, 2 Bedrooms, Balcony, Oceanfront

Club Condo, 2 Bedrooms, Balcony, Oceanfront

Club Condo, 2 Bedrooms, Balcony, Oceanfront

  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

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About the area

Myrtle Beach

A family-friendly stay in Myrtle Beach awaits you at Crown Reef Beach Resort and Waterpark. Within a 5-minute stroll you'll find Myrtle Beach Beaches and Myrtle Beach State Park within a 15-minute walk. Highlights at this beachfront aparthotel include 2 restaurants, 2 outdoor swimming pools and a free water park. .You can enjoy a flat-screen TV with cable channels, and each apartment features free WiFi, a balcony and a coffee/tea maker. In-room dining is easy with amenities like a fridge, a microwave and room service. Free local calls, a safe and a hairdryer are also available. .The restaurant, Loco Gecko Beach Shak, serves American cuisine and is open for lunch and dinner. Pool Bar and Grill is the aparthotel's own bar, serving drinks along with light fare. Spend the day at the beach and enjoy the 11 hot tubs, indoor swimming pool and gym. Other amenities include free Wi-Fi in public areas, a lazy river and a children's swimming pool. Cooked-to-order breakfast is available at weekends between 8:00 AM and 11:00 AM. There's also the convenience of self parking. .You'll be 3.4 km (2.1 mi) from Family Kingdom Amusement Park and 3.9 km (2.4 mi) from Myrtle Beach Boardwalk with a stay at this 3-property class Myrtle Beach aparthotel.
View more Aparthotels in Myrtle BeachOpens in a new window

What's nearby

  • Myrtle Beach Beaches - 4 min walk - 0.4 km
  • Jurassic Golf - 6 min walk - 0.5 km
  • Art Museum of Myrtle Beach - 9 min walk - 0.8 km
  • Myrtle Beach State Park - 14 min walk - 1.2 km
  • Springmaid Beach - 14 min walk - 1.2 km

Getting around

  • Myrtle Beach, SC (MYR-Myrtle Beach Intl.) - 11 min drive

Restaurants

  • ‪McDonald's - ‬12 min walk
  • ‪Damon's Grill - ‬3 min walk
  • ‪Compass Cove Tiki Bar - ‬13 min walk
  • ‪Toffinos - ‬3 min drive
  • ‪Tidal Creek Brewhouse - ‬4 min drive

About this property

Crown Reef Beach Resort and Waterpark

Crown Reef Beach Resort and Waterpark offers its guests a complimentary water park, 2 outdoor swimming pools, and 11 hot tubs along with a lazy river and a waterslide. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Event space at this aparthotel measures 10000 square feet (929 square metres) and includes conference space. An indoor pool, a children's pool, and a fitness centre are also featured at the family-friendly Crown Reef Beach Resort and Waterpark. For a fee, parking is available.

Smoking is allowed in designated areas at this 3-star Myrtle Beach aparthotel.

  • 514 guestrooms or units
  • 11 levels
  • 3 buildings
  • 2 dining venues
  • Conference rooms
  • 10000 sq ft of conference space
  • 929 sq. m of conference space
  • Built in 1994
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Games room or arcade
  • Terrace
  • Gift shop
  • Computer for guest use
  • ATM
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
Crown Reef Beach Resort and Waterpark offers 514 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and coffee/tea makers. Rooms open to balconies. 32-inch flat-screen televisions come with cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided.

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Property amenities

Beach

  • On the beach

Pool/Spa

  • 11 hot tubs
  • 2 outdoor pools
  • Indoor pool
  • Waterslide

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (USD 15 per day; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Family friendly

  • Children stay free (see details)
  • Children's pool

Restaurants on site

  • Grab n Go
  • Loco Gecko Beach Shak
  • Pool Bar and Grill

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

Dining

  • Weekend cooked-to-order breakfast available 8:00 AM to 11:00 AM for a fee: USD 17.95 for adults and USD 9.45 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Room service

Bedrooms

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Outdoor areas

  • Balcony
  • Terrace

Laundry

  • Laundry facilities

Work spaces

  • 10,000 square feet of conference space
  • Computer station
  • Meeting rooms

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • ATM
  • Blackout drapes
  • Free local calls
  • Gift shop/newsstand
  • Iron/ironing board
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Location highlights

  • Near the airport
  • Near the ocean
  • On the Strip

Things to do

  • Arcade/game room
  • Children's pool
  • Free water park
  • Gym
  • Splash pad
  • Waterslide
  • Bicycle rentals nearby
  • Golfing nearby
  • Parasailing nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Segway rentals/tours nearby
  • Surfing/bodyboarding nearby
  • Windsurfing nearby
  • Ziplining nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 11 floors
  • 3 buildings
  • 514 units
  • Access via exterior corridors
  • Banquet hall
  • Built in 1994

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

The property charges 2.5 per cent for credit card payments
The check-in location differs from the property location; go to: [Conference center across the street]
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from March 12 2026 to May 3 2026 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately USD 17.95 for adults and from USD 9.45 for children
  • Covered self-parking fee: USD 15 per day (in/out privileges)
  • Credit card charges are subject to a surcharge of 2.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover and debit cards. Cash is not accepted. 
    For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Crown Reef
Crown Reef Myrtle Beach
Crown Reef Resort
Crown Reef Resort Myrtle Beach
Crown Resort
Reef Crown
Crown Reef At South Beach Hotel Myrtle Beach
Crown Reef Resort s Beach Myrtle Beach
Crown Reef Resort South Carolina
Crown Reef s Beach Hotel
Myrtle Beach Crown Reef
The Crown Reef Hotel Myrtle Beach Sc
Crown Reef Beach Resort Waterpark Myrtle Beach
Crown Reef Beach Resort Waterpark
Crown Reef Beach Waterpark Myrtle Beach
Crown Reef Beach Waterpark
Hotel Crown Reef Beach Resort and Waterpark Myrtle Beach
Myrtle Beach Crown Reef Beach Resort and Waterpark Hotel
Hotel Crown Reef Beach Resort and Waterpark
Crown Reef Beach Resort and Waterpark Myrtle Beach
Crown Reef Resort
Crown Reef Beach Resort Waterpark Myrtle Beach
Crown Reef Beach Resort Waterpark
Crown Reef Beach Waterpark Myrtle Beach
Crown Reef Beach Waterpark
Hotel Crown Reef Beach Resort and Waterpark Myrtle Beach
Myrtle Beach Crown Reef Beach Resort and Waterpark Hotel
Hotel Crown Reef Beach Resort and Waterpark
Crown Reef Beach Resort and Waterpark Myrtle Beach
Crown Reef Resort
Crown Reef Beach Resort Waterpark Myrtle Beach
Crown Reef Beach Resort Waterpark
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Crown Reef Beach Waterpark
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Hotel Crown Reef Beach Resort and Waterpark
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Crown Reef Resort
Myrtle Beach Crown Reef Beach Resort and Waterpark Hotel
Crown Reef Waterpark Myrtle

Frequently asked questions

Is parking available at Crown Reef Beach Resort and Waterpark?

Yep, Crown Reef Beach Resort and Waterpark has a covered self car park with in/out privileges for USD 15 per day. A self car park is also available, for a fee.

How much does it cost to stay at Crown Reef Beach Resort and Waterpark?

As of 27 Apr 2026, prices found for a 1-night stay for 2 adults at Crown Reef Beach Resort and Waterpark on 28 Apr 2026 start from AU$193, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Crown Reef Beach Resort and Waterpark?

Yep, Crown Reef Beach Resort and Waterpark is a short 4-minute walk from Myrtle Beach Beaches. Fun beach activities include windsurfing, body boarding and parasailing.

Does Crown Reef Beach Resort and Waterpark have a pool?

Yep, and guests love it! Take your pick from 2 outdoor swimming pools, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar. The swimming pool will be unavailable from March 12 2026 to May 3 2026 (dates subject to change).

Does Crown Reef Beach Resort and Waterpark have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Crown Reef Beach Resort and Waterpark?

Crown Reef Beach Resort and Waterpark features 2 outdoor pools, 11 hot tubs and an indoor pool.

What makes Crown Reef Beach Resort and Waterpark a romantic place to stay?

Beachfront dining and a lounge bar, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Crown Reef Beach Resort and Waterpark.

Is Crown Reef Beach Resort and Waterpark family-friendly?

You bet! With amenities such as a children's pool, an arcade and free water park access, it's no surprise that Crown Reef Beach Resort and Waterpark is a hit with families.

Does Crown Reef Beach Resort and Waterpark serve breakfast?

You bet, cooked-to-order breakfast is available at weekends from 8:00 AM to 11:00 AM.

Is there a free airport shuttle available at Crown Reef Beach Resort and Waterpark?

No, Crown Reef Beach Resort and Waterpark does not offer an airport shuttle service.

Is there a bar or restaurant at Crown Reef Beach Resort and Waterpark?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Crown Reef Beach Resort and Waterpark?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at Crown Reef Beach Resort and Waterpark?

No, only service animals are allowed.

Is there a golf course on site at Crown Reef Beach Resort and Waterpark?

There isn't one on site, but Jurassic Golf is a short 8-minute walk away.

Crown Reef Beach Resort and Waterpark Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 1382 out of 3346 reviews
Rating 8 - Good. 833 out of 3346 reviews
Rating 6 - Okay. 557 out of 3346 reviews
Rating 4 - Poor. 282 out of 3346 reviews
Rating 2 - Terrible. 292 out of 3346 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

mikala

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 1 night in Oct 2025

6/10 Okay

Yolande

I think it would have been a better experience if the weather was nicer. The room was very small and needed some attention. Fan in the bathroom was so dirty. Attention to detail is important. Overall it was a nice vacation.
Stayed 3 nights in Jan 2026

10/10 Excellent

Maggie

Big clean two bedroom suite. Super fun arcade and pools and slides. Will definitely stay here again!
Stayed 2 nights in Jan 2026

6/10 Okay

Tiffany

Stayed 2 nights in Jan 2026

10/10 Excellent

Jessica L

Stayed 1 night in Jan 2026

8/10 Good

Jill

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was great. Check in was a bit long and I did not expect the extra charge of $30.00 for parking. The bed was comfortable and the shower was awesome. We enjoyed the hot tubs and three was a great restaurant within waling distance.
Stayed 2 nights in Jan 2026

4/10 Poor

Judi

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
There was no free parking as advertised, room floors were dirty , balcony and lobby carpets were dirty. Was not worth the price.
Stayed 2 nights in Jan 2026

4/10 Poor

Kary

Stayed 2 nights in Jan 2026

10/10 Excellent

Shaunsaa

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2026

10/10 Excellent

Delores

Travelled with family
Liked: Cleanliness, room comfort
It and see that my expectations. Was very roomy, and the kids love the pool and slides.
Stayed 1 night in Dec 2025

10/10 Excellent

Nerissa

Travelled with family
Liked: Cleanliness, amenities
Room was clean staff was super nice. Although the lady at the coffee bar didn't know how to make many drinks. And the dishes were dirty. Overall great stay.
Stayed 2 nights in Dec 2025

10/10 Excellent

Alexix

Stayed 4 nights in Dec 2025

8/10 Good

Edison

Stayed 4 nights in Dec 2025

8/10 Good

Henry

Liked: Cleanliness, room comfort
Too cold for pool or beach. We have a great ocean front view on the 9th floor. Not far from the shopping center and fine dining.
Stayed 3 nights in Dec 2025

4/10 Poor

DeShaun

Travelled with family, Travelled with family and small children
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Room was outdated needing upgrades
Stayed 3 nights in Dec 2025

6/10 Okay

Kenneth

Business traveller
Liked: Amenities
The hotel must have been wonderful at one point. But it is a bit tired. We had to fight with the room door just to get in and out. The views are great. The pools and hot tubs are well maintained but the rooms need to be refurbished.
Stayed 5 nights in Dec 2025

10/10 Excellent

Ian

Stayed 1 night in Dec 2025

10/10 Excellent

Jaqwonda

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was beautiful !! Absolutely LOVED the bathroom
Stayed 1 night in Dec 2025

6/10 Okay

Brenda

Travelled with partner
Liked: Property conditions & facilities
Housekeeping could be better. We didn't complain, but we wiped down the nightstands that were sticky, the light switches and the bathroom wall.
Stayed 3 nights in Dec 2025

6/10 Okay

Crystal

Travelled with partner
Disliked: Amenities
Not what I expected Definitely not the jetted tub it was awful, and $30 extra in fees for no reason
Stayed 2 nights in Dec 2025

10/10 Excellent

Fayth

Stayed 3 nights in Dec 2025

2/10 Terrible

ANGELA

Travelled with family
Firstly the reservation desk individual was super rude. She kept talking over me. Secondly the 1st night that we got there the water to bathe with was lukewarm. We gave them the benefit of the doubt and stated maybe because they had a lot of occupancy, based on the basketball tournament that it was just above its bandwidth. So the next night when we got back from touring Myrtle, We went to take a bath in the Jacuzzi tub it was ice cold. I advised that it was ice cold.They said that they would send maintenance over. Maintenance literally walked in looked around walked out told me I needed to keep the water running for it to come from the boiler room up until the 8th floor. I did this I let it run for 30 minutes non-stop. Still ice cold. I then called they said that a supervisor would call me within an hour. No one ever called. When I called back no one answered the phone. I then called Expedia advising of the request for a refund. Only for Expedia to call the hotel. And them to advise that there will be no refund. The only thing they could give back was a parking fee we werent even advised of. I was booked until Monday, I ended up leaving Sunday morning because of this. They sent maintenance back out I no longer wanted to deal with the situation 2 hrs later. My patience had run out, I just knew that I would be leaving in the am. All of crown reef employees were not friendly not caring not empathetic not professional as a platinum customer I'd never recommend.
Stayed 3 nights in Dec 2025

8/10 Good

Snezhana, Vancouver

Stayed 1 night in Dec 2025

4/10 Poor

Robert, Cowansville

We couldn’t take a shower as there was no hot water. None in the kitchenette or in the bathroom sink or the shower.
Stayed 1 night in Dec 2025

10/10 Excellent

Uriel

Travelled with family
Liked: Cleanliness, room comfort
Worker were real nice
Stayed 2 nights in Dec 2025