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Izalde

1.0 star property

Photo gallery for Izalde

Exterior
In-room safe, desk, free cots/infant beds, rollaway beds
Meeting facility
Lobby sitting area
Reception

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Breakfast available
  • Business services
  • Housekeeping

Explore the area

View map
Carretera Beotegi s/n, Quejana, Ayala, Alava, 01477
  • Place, Quejana Museum
    ‪4 min drive‬
  • Place, San Mames Stadium
    ‪38 min drive‬
  • Place, Guggenheim Museum Bilbao
    ‪41 min drive‬
  • Airport, Bilbao (BIO)
    ‪54 min drive‬

Room options

View all photos for Double Room Single Use

Double Room Single Use

Double Room Single Use

  • Valley view
  • 10 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Double Room

In-room safe, desk, free cots/infant beds, rollaway beds

Double Room

  • Valley view
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Room (Romantic Offer)

Room (Romantic Offer)

Room (Romantic Offer)

  • Valley view
  • Sleeps 3
  • 1 King Bed and 1 Single Bed OR 3 Single Beds
  • Free Wi-Fi

View all photos for Double Room (Golden Age +60 years)

In-room safe, desk, free cots/infant beds, rollaway beds

Double Room (Golden Age +60 years)

  • Valley view
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

Apartment, 2 Bedrooms

  • Valley view
  • 102 sq m
  • Sleeps 6
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

Apartment, 2 Bedrooms (+ Extra bed)

  • Valley view
  • 102 sq m
  • Sleeps 5
  • 1 King Bed and 1 Single Bed OR 3 Single Beds
  • Free Wi-Fi

About the area

Ayala

At Izalde, you'll be 29.5 km (18.3 mi) from Bay of Biscay and 34.9 km (21.7 mi) from Plaza Moyua. Highlights at this historic hotel include free self-parking and a rooftop terrace. .This business-friendly hotel offers free WiFi in public areas, a business centre and a library. Additionally, you'll find a garden, tour/ticket assistance and multilingual staff. Continental breakfast is available on weekdays between 8:00 AM and 10:30 AM and on weekends between 8:30 AM and 11:00 AM. .With a stay at this Ayala hotel, you'll be 35.8 km (22.3 mi) from San Mames Stadium and 36.1 km (22.5 mi) from Guggenheim Museum Bilbao.

What's nearby

  • Quejana Museum - 4 min drive - 2.5 km
  • San Mames Stadium - 38 min drive - 39.9 km
  • Guggenheim Museum Bilbao - 41 min drive - 41.6 km
  • Port of Bilbao - 48 min drive - 54.6 km
  • Sopelana Beach - 59 min drive - 57.1 km

Getting around

  • Llodio Santa Cruz de Llodio Station - 15 min drive
  • Bilbao (BIO) - 50 min drive

Restaurants

  • ‪Kili Barria - ‬9 min drive
  • ‪Arcos de Quejana - ‬1 min walk
  • ‪Etxezuri - ‬9 min drive
  • ‪Bar De La Iglesia - ‬9 min drive
  • ‪Biderdi - ‬10 min drive

About this property

Izalde

WiFi is free in public spaces. Business amenities include a business centre and meeting rooms. A rooftop terrace, a library, and multilingual staff are also featured at the business-friendly Izalde. Self parking is free.

This Ayala hotel is smoke free.

  • 1 floor
  • 16 guestrooms or units
  • 3 buildings
  • Conference rooms
  • Terrace on the roof
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Staff members are multilingual
  • Tour and ticket information
  • Library
  • Garden
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • No smoking on site
Izalde offers 16 accommodations with a safe and free toiletries. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include a shower. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hairdryers can be requested.

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Continental breakfast available for a fee 8:00 AM to 10:30 AM on weekdays and 8:30 AM to 11:00 AM on weekends; EUR 9 for adults and EUR 3.50 for children

Things to do

  • Library
  • TV in common areas

Family friendly

  • In-room cot
  • Rollaway/extra bed (surcharge)

Conveniences

  • Gift shop/newsstand
  • Limited-hour front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference space
  • Meeting room

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 floor
  • 3 buildings
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV

More

  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Contactless check-in and check-out are available

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 8:00 AM - 5:30 PM
Guests must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday and Sunday:
  • Restaurant

Access methods

Front desk (limited hours), key retrieval

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 30.0 per day.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 9 for adults and from EUR 3.5 for children
  • A late check-out fee will be charged
  • Rollaway bed fee: EUR 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and high chair
This property accepts credit cards
Cashless transactions are available
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and high chair. This property accepts Visa and Mastercard. For guests' safety, the property includes a fire extinguisher in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Los Arcos Quejana
Los Arcos Quejana Ayala
Los Arcos Quejana Hotel
Los Arcos Quejana Hotel Ayala
Quejana
Arcos Quejana Hotel Ayala
Arcos Quejana Hotel
Arcos Quejana Ayala
Arcos Quejana
Izalde Hotel
Izalde Ayala
Arcos de Quejana
Izalde Hotel Ayala

Frequently asked questions

What is the cancellation policy at Izalde?

Izalde offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Izalde?

Yep, Izalde has a free self car park.

Does Izalde serve breakfast?

Sure does, continental breakfast is offered on weekdays from 8:00 AM to 10:30 AM and on weekends between 8:30 AM and 11:00 AM.

Is there a free airport shuttle available at Izalde?

No, Izalde does not offer an airport shuttle service.

What time are check-in & check-out at Izalde?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Izalde?

No, pets are not allowed.

Izalde Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 7 out of 18 reviews
Rating 8 - Good. 6 out of 18 reviews
Rating 6 - Okay. 3 out of 18 reviews
Rating 4 - Poor. 2 out of 18 reviews
Rating 2 - Terrible. 0 out of 18 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

6.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
This was the worst place we have stayed in 7 weeks of travelling. Tiny room. Double bed against the wall. Bedhead freestanding & moves every time you roll over. Tiny bathroom. No room for cases. In house restaurant closed the 3 nights we stayed. Had to travel 10 kms to find an evening meal. Advertises that it’s 25kms from Bilbao, when it was more like 35km. Extremely noisy from any activity in the passage. Cleaning staff rolling their trolley up & down the passage from a very early hour. Best part was the carparking & breakfast was okay.
Stayed 3 nights in Aug 2019
Verified

8/10 Good

Bruno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Campagnard

chambre correct isolation phonique vis-à-vis des communs à améliorer sdb petite resto au top pour soirée gastronomique
Stayed 1 night in Jun 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Bien calidad precio. Buena atención. Cerca del palacio de los Aiara.
Stayed 3 nights in Mar 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tranquilidad y trato exquisito. Te hacen sentir como en casa
Stayed 1 night in Jan 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities

Eten

Het restaurant is erg goed! Vriendelijke bediening
Stayed 1 night in Aug 2018
Verified

6/10 Okay

Ilka

Liked: Cleanliness
Disliked: Room comfort

Great Location, Small Rooms

The location was beautiful. The building was charming. however, the room did not suit us; it was simply too small and there was no room to put anything in the bathroom. It was not practical and comfortable for frequent travellers.
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Entorno bonito, ideal para descansar.

Sitio muy chulo. Muy buen servicio y muy rica la comida. Ideal para descansar (la tele y el wifi no van demasiado bien).
Stayed 1 night in Mar 2018
Verified

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

No repetiremos. Mala relación calidad-precio

En conjunto, me parece un sitio "de pasada" donde ir si no queda ninguna otra opción. La habitación está en una especie de pabellón anexo que parece una residencia (todas las ventanas con rejas, habitaciones frias, sin luz, sin aire acondicionado). Cogimos un pack romántico, que no merece la pena. Eran unas chucherias en una caja, unos bombones en una bolsa de plástico y una botella a elegir entre cava o vino. Lo malo es que por la noche (que es cuando podíamos beberla) rla ecepción estaba cerrada y se la tienes que pedir a ellos, así que no fue romántico. Estaba limpio (un olor muy fuerte a desinfectante), las camas eran cómodas, y el baño era práctico. Por ese precio, escogería otra cosa. No creo que repitamos, a no ser que no nos quede más remedio.
Stayed 1 night in Jul 2017
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
El desayuno es carisimo para la calidad-precio. El personal muy amable.
Verified

10/10 Excellent

Stefano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ottimo

tutto perfetto. fantastica cena con un ottimo vino Complimenti!
Verified

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sencillamente espectacular

Se ha salido de cualquier expectativa, es toda una experiencia de comodidad, descanso, buen gusto y excelente servicio....100% recomendable
Verified

6/10 Okay

Georges

Liked: Cleanliness

Fin de séjour complètement gâché

Malheureusement, nous avons dîné à l'hôtel.Dans la nuit,mon épouse a été prise de vomissements qui n'ont fait qu'empirer au fil de la journée suivis de violentes diarrhées, maux de tête, fièvre: intoxication alimentaire.Pour ma part,j'ai eu droit au même sort 24h après.Le tout sur une durée de 3 jours avant de pouvoir se réalimenter!Nous déconseillons vivement le restaurant.
Verified

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

la Spagna che non ti aspetti

Trattasi di qualcosa molto simile ad un agriturismo,piccolo come ricettività ma simpatico ed accogliente.Le stanze sono piccole ma molto dignitose e piacevoli a vedersi con decorazioni murali.La pulizia è a 5 stelle!! L'ambiente ricettivo, tutto è relativamente piccolo ma in stile agreste basco,con dominanza del legno scuro.E'situato in una vallata molto bella e piena di verde con possibilità di passeggiate ed escursi in tanti minuscoli e caratteristici paesetti vicini.Ci sono mucche,cavalli e pecore che scorazzano :animali molto fortunati!!C'è tanto verde e le comunicazioni stradali sono ottime.20 km da Bilbao e circa 110 dalla splendida Sansebastian.Le strade e le autostrade sono di altissimo livello e scorrevoli.
Verified

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Los Arcos de Quejana: Perfecto para una escapada

Es perfecto para una escapada del agobio, el estress y los malos rollos. Incluso para una escapada romántica de fin de semana. No teníamos cobertura, estabamos de luna de miel, lo que nos vino perfecto. Está mal señalizado para poder encontrarlo, llegamos gracias al gps y a que nos aventuramos por un camino, pero no hay cartel alguno que indique donde esta. Lo que hace que sea perfecto para aislarse del mundo. Además, de que los paisajes son una maravilla!! Nos encantó y a mi me dejó maravillada la paz y la tranquilidad que hay.
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Arcos de Quejana : plena naturaleza y cómodo

Un hotel con unas instalaciones muy cómodas en plena naturaleza y muy cerca a la vez de todo! Buen servicio en el check in y check out y correcta limpieza de las habitaciones. Una idea de mejora para el desayuno seria añadir ingredientes salados y no todo dulce. La cantidad adecuada y la relación calidad precio muy buena.
Verified

8/10 Good

Higinio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2018
Verified

10/10 Excellent

Federico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort