Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.
Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 18 for adults and EUR 9 for children
A restaurant
Family friendly
Soundproofed rooms
Conveniences
24-hour front desk
Luggage storage
Safe at front desk
Water dispenser
Guest services
Concierge services
Housekeeping (daily)
Tour and ticket assistance
Outdoors
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets: EUR 35 per pet, per night
Food and water bowls are available
Certain rooms only
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
Service animals are exempt from fees.
Children and extra beds
Children are welcome.
Payment types
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for buffet breakfast: from approximately EUR 18 for adults and from EUR 9 for children
Covered self-parking fee: EUR 15.42 per day
Pet fee: EUR 35 per pet, per night
Service animals are exempt from fees
Late check-out is available for a fee (subject to availability)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. For guests' safety, the property includes a fire extinguisher in all accommodation. Cashless payment methods are available for all transactions.
Property Registration Number H BI 01306
We should mention
On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Clean room, the apples in the lobby were a nice and appreciated gesture. The location was a little out of the way for our ventures, but safe and allowed us to park the car nearby.
Tracy
Stayed 1 night in Jul 2026
Verified review
10/10 Excellent
john
3 Apr 2026
Definitely would stay there again, very handy for seeing all of Bilbao
A really pleasant, clean and central hotel that accommodated me and my bicycle for a couple of days. Fresh and with a pleasant breakfast / dining area.
Such a comfortable stay. They thought of everything. More amenities then we could imagine ways to use. Very clean room and the staff was helpful in suggesting ideas for walking around the area. Would happily stay there again.
The staff was great. The rooms were nice and clean and well prepped. The breakfast was fantastic for a hotel breakfast. The location is convenient however finding the entrance and offloading our stuff was confusing, having never been to Bilbao before. You can either goes into the underground parking lot and pay a little - although it's not immediately obvious the lot serves the hotel - or pull over on the side of a busy, narrow street that was undergoing construction. But once we were in the hotel it was a good experience. We'd stay there again.
Absolutely perfect! Such a great location if you are arriving by bus or train. And everything was wonderful, staff professional, rooms amazing….an absolute dream at the end of a long travel day!
Room was always cleaned! Hotel is close to bus station, Tram and subway. Great location! Staff were friendly, courteous and helpful! It was a GREAT stay!
The hotel is conveniently located above the intermodal, providing quick access to the bus terminal and associated parking. It's close to the San Mames stadium and there are a lot of food options within walking distance.
The room was clean and comfortable with proper air conditioning. The bathroom was also great, with a build in bidet for the toilet. Our room had a view of the city towards San Mames Stadium - beautiful!
I would definitely stay here again and recommend others to do so!
Hotel was very convenient whilst attending the European Rugby Finals and exploring Bilbao. Rooms were perfectly adequate for our needs though the configuration of the bathroom area was slightly unusual!
Breakfast on our first morning was very basic so we ate elsewhere after that (Definitely recommend the nearby Bramar).
Staff attitudes were quite mixed!