My recent stay at Mercure had its positives, but a persistent issue with room temperature impacted my overall experience.
The hotel's central location and helpful staff were highlights. The room, including the bathroom, was clean and well-maintained. The sound proofing in the rooms is exceptional.
However, the room was consistently hot, reaching 27°C every night, disrupting my sleep. Despite a room change and the staff's efforts, the heating-only setup remained. Opening the window for relief exposed me to noise from a nearby nightclub, which the windows did an amazing job at totally eliminating.
Management provided a fan, which helped, but the lack of a cooling option in warm weather seemed like an oversight. Despite these challenges, Mercure has potential, especially during cooler months.
In summary, a stay at Mercure might be more comfortable in cooler seasons, considering the temperature-related issues.