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Sercotel Ayala Bilbao

4.0 star property
Adults-only hotel connected to a shopping centre in Bilbao with a 24-hour front desk

Photo gallery for Sercotel Ayala Bilbao

Superior Room
Hallway
Junior Suite
Hallway
Hallway

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning
The current price is AU$244
includes taxes & fees
19 Oct - 20 Oct

Explore the area

View map
Canciller Ayala, Bilbao, 48008
  • Plaza Nueva
    ‪8 min walk‬
  • Guggenheim Museum Bilbao
    ‪11 min walk‬
  • San Mames Stadium
    ‪3 min drive‬
  • Bilbao (BIO)
    ‪12 min drive‬

Room options

View all photos for Basic Room

Basic Room

Basic Room

8.4 out of 10
Very good
(9 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Down duvet
Separate bedroom
Blackout curtains
  • 14 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Classic Double Room

1 bedroom, down duvets, minibar, in-room safe

Classic Double Room

9.0 out of 10
Wonderful
(49 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Down duvet
Separate bedroom
Blackout curtains
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

1 bedroom, down duvets, minibar, in-room safe

Junior Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Blackout curtains
Separate bedroom
Down duvet
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Twin Room

Classic Twin Room

Classic Twin Room

9.6 out of 10
Exceptional
(11 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Down duvet
Separate bedroom
Blackout curtains
  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room

Superior Room

Superior Room

9.8 out of 10
Exceptional
(11 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Down duvet
Separate bedroom
Blackout curtains
  • 29 sq m
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

About the area

Bilbao

Sercotel Ayala Bilbao puts you in the heart of Bilbao, connected to a shopping centre and within a 20-minute stroll of popular places like Guggenheim Museum Bilbao and San Mames Stadium. Highlights at this hotel include free in-room WiFi. .This pet-friendly hotel offers free WiFi in public areas, a 24-hour front desk and a library. Added amenities include laundry facilities and a microwave in a common area. Buffet breakfast is available on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:30 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. .In proximity to this 4-property class Bilbao City Centre hotel you'll find Port of Bilbao.

What's nearby

  • Plaza Moyua - 6 min walk - 0.6 km
  • Plaza Nueva - 8 min walk - 0.7 km
  • Ribera Market - 10 min walk - 0.9 km
  • Guggenheim Museum Bilbao - 11 min walk - 1.0 km
  • San Mames Stadium - 3 min drive - 1.8 km

Getting around

  • Bilbao-Abando Station - 3 min walk
  • Abando Station - 3 min walk
  • Bilbao (BIO) - 15 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Ledesma N°5 - ‬2 min walk
  • ‪Bocadero - ‬2 min walk
  • ‪Old Shangai - ‬3 min walk
  • ‪Molinillo - ‬3 min walk

About this property

Sercotel Ayala Bilbao

Adults-only hotel connected to a shopping centre in Bilbao with a 24-hour front desk
Public spaces have free WiFi. Business amenities include a meeting room and coworking spaces. A library, a vending machine, and multilingual staff are also featured at Sercotel Ayala Bilbao.

This 4-star Bilbao hotel is smoke free.

  • 61 guestrooms or units
  • Built in 2019
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Library
  • Fireplace in lobby
  • Television in lobby
  • Lift
  • No smoking on site
  • Microwave in a common area
  • 1 conference room
Sercotel Ayala Bilbao offers 61 accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. Beds feature down duvets. 50-inch flat-screen televisions come with digital channels. Bathrooms include bidets, hairdryers and toothbrushes and toothpaste.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Similar properties

Superior Double Room

Hotel Sercotel Coliseo

  • Pet-friendly
  • Free WiFi
  • Air conditioning
  • Gym
4.5 out of 5, Wonderful, 1,014 reviews
The price is AU$217
includes taxes & fees
5 Oct - 6 Oct
Hotel Sercotel Coliseo

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour offsite parking (EUR 20 per day); discounts available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 15 per person

Things to do

  • Library
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Coworking space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift (80 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (75 centimetre high)

More

  • Built in 2019
  • Communal living room
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with digital channels

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:30 PM; check-in end time: anytime
Early check-in subject to availability

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 44 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 15 per person
  • Nearby parking fee: EUR 20 per day(492 ft away; open 24 hours)
  • Pet fee: EUR 20 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express and cash.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Sercotel Ayala Bilbao Hotel
Sercotel Ayala Bilbao Bilbao
Sercotel Ayala Bilbao Hotel Bilbao

Frequently asked questions

What is the cancellation policy at Sercotel Ayala Bilbao?

Sercotel Ayala Bilbao offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sercotel Ayala Bilbao?

As of 23 Sept 2025, prices found for a 1-night stay for 2 adults at Sercotel Ayala Bilbao on 19 Oct 2025 start from AU$244.19, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Sercotel Ayala Bilbao?

The closest beach to Sercotel Ayala Bilbao is Playa de las Arenas (10.2 km).

Is Sercotel Ayala Bilbao family-friendly?

No, Sercotel Ayala Bilbao is an adults-only property.

Does Sercotel Ayala Bilbao serve breakfast?

Sure does, buffet brekkie is on offer weekdays from 7:00 AM to 10:30 AM and weekends between 7:30 AM and 11:00 AM.

Is there a free airport shuttle available at Sercotel Ayala Bilbao?

No, Sercotel Ayala Bilbao does not offer an airport shuttle service.

What time are check-in & check-out at Sercotel Ayala Bilbao?

Check-in begins at 2:30 PM. Check-out time is noon.

Are pets allowed at Sercotel Ayala Bilbao?

Cats and dogs are welcome at Sercotel Ayala Bilbao, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 20 kg per pet.