2/10 Terrible
Sanjay
Travelled with family
29 Apr 2024
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sanjay
Stayed 2 nights in Apr 2024
Itsy Hotels Cruz Royale Santacruz West
2.0 star property
Photo gallery for Itsy Hotels Cruz Royale Santacruz West
Reviews
3.43.4 out of 10
Popular amenities
- Air-conditioning
- Laundry room
- Housekeeping
- 24/7 front desk
Explore the area
Anand Commercial Centre, SV Rd, Next to AshaParekhHospital SantacruzWest, Mumbai, Maharashtra, 400054
- Ashtavinayak TemplePlace, Ashtavinayak Temple2 min walk
- Linking RoadPlace, Linking Road4 min walk
- Juhu BeachPlace, Juhu Beach6 min drive
- Mumbai (BOM-Chhatrapati Shivaji Intl.)Airport, Mumbai (BOM-Chhatrapati Shivaji Intl.)23 min drive
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About the area
Mumbai
At Itsy Hotels Cruz Royale Santacruz West you'll be within a 5-minute walk of Linking Road and 1.6 km (1 mi) from Nanavati Super Speciality Hospital. .This hotel offers free WiFi in public areas, a 24-hour front desk and free newspapers in the lobby. Plus you'll find laundry facilities. .Attractions within a 10-minute drive of this Santacruz hotel include Juhu Beach and U.S. Consulate General.
What's nearby
- Ashtavinayak Temple - 2 min walk - 0.2 km
- Linking Road - 4 min walk - 0.4 km
- Juhu Beach - 6 min drive - 1.7 km
- Carter Road Promenade - 7 min drive - 2.1 km
- University of Mumbai - 8 min drive - 2.3 km
Getting around
- Western Express Highway Station - 5 min drive
- Mumbai Santacruz Station - 11 min walk
- Chhatrapati Shivaji International Airport (BOM) - 22 min drive
Restaurants
- Sandwizzaa - 6 min walk
- Shiv Mahal Restaurant - 5 min walk
- Shabari Restaurant - 4 min walk
- Avatara - 6 min walk
- Dynasty - 6 min walk
About this property
Itsy Hotels Cruz Royale Santacruz West
As a guest of Itsy Hotels Cruz Royale Santacruz West, you'll find complimentary newspapers in the lobby and laundry facilities. WiFi is free in public spaces.
Smoking is allowed in designated areas at this Mumbai hotel.
- 30 guestrooms or units
- Self-service laundry
- Front desk (24 hours)
- Newspapers in lobby (free)
- Smoking in designated areas
Itsy Hotels Cruz Royale Santacruz West offers 30 accommodations with complimentary bottles of water and free toiletries. 32-inch flat-screen televisions come with cable channels. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
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Property amenities
Internet
- Available in some public areas: Free WiFi
Parking and transport
- No on-site parking available
Family friendly
- Laundry facilities
Conveniences
- 24-hour front desk
- Free newspapers in lobby
- Laundry facilities
Guest services
- Housekeeping (daily)
Accessibility
- No lift
More
- Designated smoking areas
- Mosquito nets
Room amenities
Bedroom
- Bedsheets provided
Bathroom
- Free toiletries
- Private bathroom
- Shampoo
- Soap
- Toilet paper
- Towels provided
Entertainment
- 32-inch flat-screen TV with cable channels
Food and drink
- Electric kettle
- Free bottled water
More
- Air conditioning (climate-controlled)
- Ceiling fan
- Desk
- Iron/ironing board on request
Policies
Check-in
Check-in start time: noon; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
- No pets allowed
Children and extra beds
- Children are welcome.
Payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
- This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, debit cards and cash.
Property is also known as
Treebo Trend Cruz Royale
Itsy By Treebo Cruz Royale
Itsy Hotels Cruz Royale Santacruz West Hotel
Itsy Hotels Cruz Royale Santacruz West Mumbai
Itsy Hotels Cruz Royale Santacruz West Hotel Mumbai
Frequently asked questions
Are there any beaches close to Itsy Hotels Cruz Royale Santacruz West?
The closest beach to Itsy Hotels Cruz Royale Santacruz West is Juhu Beach (2.7 km).
Is there a free airport shuttle available at Itsy Hotels Cruz Royale Santacruz West?
No, Itsy Hotels Cruz Royale Santacruz West does not offer an airport shuttle service.
What time are check-in & check-out at Itsy Hotels Cruz Royale Santacruz West?
Check-in begins at noon. Check-out time is 11:00 AM.
Are pets allowed at Itsy Hotels Cruz Royale Santacruz West?
No, pets are not allowed.
Itsy Hotels Cruz Royale Santacruz West Reviews
Reviews
3.4
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 0 out of 3 reviews
10 - Excellent
0
Rating 8 - Good. 0 out of 3 reviews
8 - Good
0
Rating 6 - Okay. 0 out of 3 reviews
6 - Okay
0
Rating 4 - Poor. 2 out of 3 reviews
4 - Poor
2
Rating 2 - Terrible. 1 out of 3 reviews
2 - Terrible
1
4.8/10
Cleanliness
4.8/10
Staff & service
4.0/10
Property conditions & facilities
Reviews
4/10 Poor
Bala
9 June 2023
Disliked: Cleanliness
Bala
Stayed 3 nights in Jun 2023
4/10 Poor
Abeda
4 June 2023
Disliked: Staff & service, property conditions & facilities
Bad location
This hotel was a lot expensive considering it's location and condition. Outside of the hotel is dark and hard to see hotel's sign/name. Front entrance of the hotel is smelly and dirty.
Room condition: Our room was very small - just the bed itself takes the whole room. There's no window; bathroom was small but clean and functional. Breakfast option was very limited. There's no good restaurant or other facility within walking distance.
Staff: Although the front desk staff was polite, some of the staff need little more training and politeness with smiley faces. The guard's behavior was unacceptable - he asked our taxi to stay out of the gate but we had large suitcases - so my husband had to talk to him separately. Same for the day we checked in - it was late at night and asked the guard if it was the right hotel, he was about to give us wrong info for us to drive away.
This hotel is in an odd location - next to a railway colony - that's it - no other facilities for travelers to use. So, unless you have no other options, don't just book this hotel seeing it's picture online.
Abeda
Stayed 2 nights in May 2023